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Reviews of Residhome Caserne de Bonne

4 out of 5
Residhome Caserne de Bonne
21 rue Lazare Carnot, Grenoble, Isere

Reviews

8.4

Very good

Rating 10 - Excellent. 178 out of 446 reviews" "
Rating 8 - Good. 186 out of 446 reviews" "
Rating 6 - Okay. 45 out of 446 reviews" "
Rating 4 - Poor. 27 out of 446 reviews" "
Rating 2 - Terrible. 10 out of 446 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stefania

Travelled with partner
Liked: Cleanliness, amenities
The hotel has great facilities. Although the hotel needs some minor renovations and work, the hotel rooms have everything you need and are comfortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

massimiliana

Liked: Property conditions & facilities
Spacious apartment with all the amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Dongmei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, nice location and friendly staff!
Stayed 2 nights in Nov 2023

8/10 Good

Hawa

Travelled with family
Liked: Cleanliness, room comfort
The staffs were very polite and professional. The area was peaceful and quite no matter what time of the day. Cleaning was exceptional. All questions answered. Views outside of window was fantastic. Excellent for both adult and children as there are parks nearby. Shops were accessible. Overall, excellent customer service as well as my stay at the Residhome. One thing to improve - if they could provide more pots in different sizes (more than 2) as well as lids that suit the pot to make cooking variability more better.
Stayed 10 nights in Aug 2023

8/10 Good

maxwell

Travelled with partner
Liked: Cleanliness, amenities
Great property albeit old. Good experience overall.
Stayed 2 nights in Mar 2023

10/10 Excellent

Olga Lucia

Stayed 2 nights in Jan 2023

10/10 Excellent

Edwin, Bartlesville

Travelled with partner
Liked: Cleanliness, amenities
Overall a great positive experience

4/10 Poor

Syham

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The central location was good. Staff attitude was terrible, dirty apartment was disgusting, no proper windows, minimum stuff in the "kitchen".
Stayed 3 nights in Aug 2022

8/10 Good

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

David

Travelled with family
Liked: Cleanliness, room comfort
Super clean and a great location
It was a pleasant stay, good clean room and facilities were clean. The desk attendants were very pleasant and helpful. It also was in a great location close to a park for the kids, a grocery store many restaurants and about a ten minute walk to downtown. Close to the tram lines as well
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Comfortable bed!! Larger room than we expected!!
Stayed 2 nights in Dec 2021

10/10 Excellent

Juan Andres

Stayed 1 night in Aug 2021

4/10 Poor

Sols, Lyon

Travelled with family
Disliked: Cleanliness
We stayed for two days but room wasn’t clean during our stay
Stayed 2 nights in Sep 2020
Response from . on 9 Sept 2020
Dear Guest, sorry that you did not enjoy your stayat the residence. you have been informed at your arrival that your room would not be clean during your stay, only the towels could be change if you waned to. best regards Reception

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Facilities good, street parking difficult, noisy at night from the park outside.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A massive room with plenty of facilities nearby. Staff were helpful and attentive. I would stay again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked the place! Good and tasty breakfast, clean, quiet and comfortable room, mini-kitchen with necessary equipment (even dishwasher), very nice receptionists. Centre-ville is less than 10 min walk. I would definetely choose this place again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Gerwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

4/10 Poor

Ben, London

Travelled with family and small children
Disliked: Staff & service, amenities
The property itself was fine and fuctional however the booking experience was very poor. We requested an infants cot well in advance of our stay however we were told that this could only be confirmed a day before our stay. When explaining how we found this unacceptable, the reply was effectively 'this is our policy, you have a non-refundable room... lump it'. How they regard this as a 'special request'* really is beggars belief when when the booking page confirms there ARE cots available and that they're family friendly. Whilst we appreciate they do not have unlimited child's beds, there was no explanation as to why they couldn't be reserved and we certainly would not have booked here if we were informed they could not be reserved. And a shout-out to the exceptionally poor experience of Expedia; not only do they say they have no matter in the bookings or refunds (despite we're paying them), but the claimed that for having two adults and an infant a double bed should be 'sufficient' and that the infant should sleep in the bed with the adults. This is certainly against the current advice for safer infant sleeping. We were confirmed a cot the day before our booking, but we'd gone as far as to contemplate having to buy a cot for the stay... totally unacceptable. *as if reproduction isn't one of the most basic human functions
Stayed 2 nights in Jul 2019

6/10 Okay

Graham

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
NO HOT WATER
No hot water for a shower in the morning, this should be a basic must have
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
I like the accessible rooms for disabled and the space to move around in my wheelchair
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Stay in the studio apartment if you want to know how a frog in a well feels looking up at the sky from 4 walls with no windows and only the sky light. Staff at counter was helpful but cannot make up for the room.
Stayed 2 nights in May 2019

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good Oassover week-end in Grenoble
Very good week-end near the Grenoble center. I recommend this hotel..
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Great location, Cleaning just once a week not good at all. Small room maybe is ok for one person not more.
Stayed 11 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Highly recommended!
Perfect apartment hotel for visiting Grenoble. Just a 15 minutes walk to the old centre, and the immediate area is lovely. Parking under the Caserne de Bonne shopping centre is really handy, and you can get a large 4x4 in there (Mitsubishi Shogun) Make sure you ask if th3hotel have a parking pass available, it reduces the pa4king to €12 per day, but they onlyhave a limited number. Lovely sized rooms with mezzanine sleeping section, and living area downstairs.
Stayed 8 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2018

8/10 Good

Stephen

Liked: Room comfort
Nice short stay
The residhome was fine didn’t have the breakfast so cannot comment room comfortable but a bit tired considering it’s age staff however very friendly and immediate area had everything I needed tv could have had a better choice considering the international nature of Grenoble these days
Stayed 2 nights in Nov 2018

8/10 Good

Alkis

Liked: Staff & service
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and big. Kitchen had all essentials. Area had good shopping, bakery next door. Difficulty in finding street parking and lot was expensive. 15 minute walk to downtown central old city.
Stayed 2 nights in Oct 2018

4/10 Poor

rose, australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No Parking at the Facilities
Ive got High expectations on this hotel,excited bec,The Picture shows so much space ,that you would think they have parking:but No they don't have parking space!This place is in the middle of the City,then,shopping center,Goverment buildings,Goverment Units flats.The parking is all the wa to the Shopping Center and you have to pay 17 euros per day.so stressfull if you have carhire,you have to park your car all the way to the shop and then go to your hotel 3minutes walk.I don't think its good for people with aged already to put up with this.The Rooms was Clean,Bed was Good,mini kitchen were you can cook.
Stayed 4 nights in Aug 2018

6/10 Okay

Amy

The studio had no windows that you could see out of and so we spent as little time in the room as possible. Staff were helpful. Ten minute walk to the town centre.
Stayed 2 nights in Aug 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location with local shops. 10 minutes walk to town centre.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Marginal at best.
Room check in was more than 1 hour late. Non smoking room smelled like someone had been smoking in it that day. Staff communicated fine.
Stayed 1 night in Jun 2018

8/10 Good

miettekr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and big hotel, clean but noisy at night. There are a park in front of the hotel where some people make a big noise at night for couple of hours. That was the one problem.
Stayed 2 nights in May 2018

6/10 Okay

Stacey, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Great location apartment
Location, comfort, cleanliness and amenities all good. Sadly the hot water was not working at the time we arrived at 2pm on Good Friday after traveling by plane & train from Singapore - so we weren't pleased. This was corrected by 6pm same day. We didn't select breakfast option as it wasn't included in price. Great location to old town and shopping and restaurants.
Stayed 1 night in Mar 2018

6/10 Okay

Purpletin1, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Cramped, like a rabbit hutch
Well, what a build up. However, when you get stuck in the loft with no windows, no ventilation and no blinds on the Velux you realise it was over sold!
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great people at the front desk, helpful. Room could have been cleaner but very comfortable and the beds are amazingly comfy!
Stayed 1 night in Mar 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Steve, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment hotel in classic renovated building
Close to the centre of Grenoble, this hotel resides in a military barracks that has been renovated. The rooms are large, with a seperate bedroom. Rooms also feature a well appointed kitchen, giving you the opportunity to cook a meal for yourself. There is also a number of restaurants and cafes nearby to choose from. The hotel is well appointed and is worth a visit, very reasonably priced. Somewhat unusual for a hotel, the toilet and bathroom are seperate, a very worthwhile feature.
Stayed 1 night in Jan 2018

10/10 Excellent

Jayanth, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at the center of the city
Great place to stay. The room has a small kitchen too. The staff were very helpful and even gave me a small fan for the night.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable good sized rooms
Very friendly and helpful staff. We liked it here.
Stayed 5 nights in Oct 2017

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would stay here again.
We booked a mini suite with kitchenette and sofa bed. Quiet room with good AC. Good value. Not luxurious. Great hotel if traveling with children: next to playground, water-play area and shopping mall.
Stayed 1 night in Jul 2017

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it and my family also
It's a fantastic hotel to stay on it
Stayed 3 nights in Jun 2017

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment hotel in great area
Very nice two-level apartment style room. Very close to shopping. Highly recommended.

8/10 Good

Markus, Canada

Liked: Staff & service, property conditions & facilities
Good location
The hotel was ok, but the rooms needed some repairs. The shower head was broken, the laminate flooring had some gaps in it, the stairs to the loft were creaking horribly...

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort