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Reviews of Sheraton Grand Seattle

4 out of 5
Sheraton Grand Seattle
1400 6th Ave, Seattle, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 1140 out of 1785 reviews" "
Rating 8 - Good. 357 out of 1785 reviews" "
Rating 6 - Okay. 148 out of 1785 reviews" "
Rating 4 - Poor. 73 out of 1785 reviews" "
Rating 2 - Terrible. 67 out of 1785 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sue Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton grand is just all right for the high cost. It cuts a few corners. Like double beds instead of queen beds, and very scratchy bath towels. $15 per day for in-room wifi is outrageous when every other hotel has it included. Gym is nice and large. Pool is okay. Wish they had sauna or hot tub for adults. We also appreciated the in room microwave but the fridge was small. Garage Parking for 4 days cost me $140. That’s insane.
Stayed 4 nights in Mar 2024

4/10 Poor

Robert Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely disgusting food from room service. Served cold and in brown to go boxes. No toiletries in the rooms. 3/10.
Stayed 1 night in Mar 2024

10/10 Excellent

Gabby

Stayed 1 night in Mar 2024

10/10 Excellent

Anna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Club lounge access was surprisingly nice! Lovely space, great drinks and snacks. Our teen girls loved this perk from our Club level room.
Stayed 1 night in Mar 2024

10/10 Excellent

Letrez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service! Everything you need in one close area
Stayed 1 night in Mar 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautifil lobby, great rooms.
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean beautiful hotel in downtown Seattle. The staff is friendly and accommodating! We had great service by Hiva in the lounge after a long day of travel. There are many homeless in the area around the hotel, but they are harmless. This hotel is a quick walk to the waterfront as well as Pike Place Market.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Rught next to the convention center.
Stayed 2 nights in Mar 2024

10/10 Excellent

Min

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yen-Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night security manager and I shared an interest in collecting classical music, him on records and l.p. and me on CD. We ended up discussing which recordings and performers were of note. Some very obscure! He offered me two bottles of free water and more importantly, discussion on a shared hobby, which I appreciate. Please tell him I appreciated our chat and this is reason enough to return to the Grand Sheraton. The stay was more than adequate, from top to bottom. Wished I had more time to explore the eating choices within the hotel.
Stayed 3 nights in Mar 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Highly recommend it
Stayed 3 nights in Feb 2024

10/10 Excellent

Hope

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the convention center
Stayed 1 night in Mar 2024

10/10 Excellent

shabnam, North Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a fantastic one-night stay at the Sheraton Grand Seattle. The staff were incredibly friendly, the room was clean and comfortable, and I loved the on-site dining options. Despite my short stay, the hotel's amenities and common areas made it clear that it's great for both business and leisure gatherings. Overall, I highly recommend the Sheraton Grand Seattle for its excellent service and inviting atmosphere
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great quick trip to seattle with my son Front desk upgraded us to a suite and we were free to enjoy sneaker con Amazing
Stayed 1 night in Feb 2024

10/10 Excellent

Yelaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Accommodating to requests Very quiet Walk or Uber to anywhere Clean Starbucks lounge was 👌
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located to the Convention Center and downtown restaurants and shopping. Nice and quiet room.
Stayed 2 nights in Feb 2024

8/10 Good

Ashky

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Estelito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool was amazing! The kids were happy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Hesam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - amazing staff - clean room
Stayed 1 night in Feb 2024

6/10 Okay

Jane

Travelled with family
Bed was not comfortable Noisy air system Old bathroom
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Arezoo

Liked: Cleanliness, staff & service, property conditions & facilities
All good at the moment
Stayed 1 night in Feb 2024

8/10 Good

Alice

Travelled with group
Liked: Amenities
Near the Convention Center and the NW Flower Show
Stayed 1 night in Feb 2024

10/10 Excellent

ignacio

Stayed 3 nights in Feb 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

madison

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right off the freeway so no issues finding the property. All of the staff was very friendly and very helpful! Walking distance to everything we were wanting to do!
Stayed 2 nights in Jan 2024

4/10 Poor

Crystal

Disliked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Shelby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ideta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great - able to walk to most attractions.

10/10 Excellent

Fatime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people great service all around amazing.
Stayed 1 night in Dec 2023

10/10 Excellent

Kamaljit

Stayed 3 nights in Jan 2024

10/10 Excellent

Blake C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Beatrix

Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Stayed 2 nights in Dec 2023

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the beds are comfortable. The hotel was in a very comfortable location. It was walkable to the attractions and to the monorail. The staff was very kind and helpful. I asked to check out late, due to our flight, and they kindly let me stay an additional hour. We loved the hotel and would love to come back.
Stayed 5 nights in Dec 2023

8/10 Good

Walid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking wasn’t convenient but never is in Seattle. Was charged $30 for WiFi which I was surprised by. Room was nice, clean, quiet. Good location for walking around downtown.
Stayed 2 nights in Dec 2023

6/10 Okay

AJAY RALPH

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 3 nights in Dec 2023

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very secure. great fitness room and pool. Walking distance to many attractions
Stayed 3 nights in Dec 2023

6/10 Okay

Paula, Seattle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel charged me twice for our stay and now says, it’ll b 5-7 days to refund me. Front desk staff doesnt seem happy. They lack friendly customer service. Bellman were great. The bar staff were great. Starbucks doesnt accept cash 😳 Despite the hiccups, it was a great location and a fun holiday vacation !
Stayed 3 nights in Dec 2023

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2023

10/10 Excellent

Milysa

Stayed 1 night in Dec 2023

6/10 Okay

Matt

Stayed 1 night in Dec 2023