The team at our Red Roof Inn Wilkes-Barre Arena would like to thank you for sharing your feedback with us, Samuel. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our clean and quiet room, along with our location's close proximity to points of interest delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,XaoRed Roof ManagementRediResponse Specialist

Thank you for sharing your perfect rating with us, Derrick. Our staff at the Red Roof Inn Wilkes-Barre Arena was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

Dear Justin,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Wilkes-Barre Arena. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 3/5 score. You indicated that you were unsatisfied with burns on sheet and marks on the desk. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Dear Bethune,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issue faced with the microwave. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Jackie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Danielle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Glenn, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Danielle,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. It's great to see that you enjoyed your stay, resulting in a 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Janine,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. I am sorry that your experience did not meet your expectations, as you indicated the plumbing was hair and stains on the sheets.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will have a better stay in your future travels.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Jeimie,Thank you for choosing to review our RED ROOF INN WILKES-BARRE ARENA. Your 2/5 score is disappointing to see as you indicated that you were displeased with the comfortability of the bed in your room. This is not an experience our guests usually have with us, thank you for making us aware of this.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Sarah,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. I am glad to read that you were pleased with the cleanliness of our hotel, the quietness and the convenience of our location. However, you mentioned that the size of the pillows and the bed was not to your liking. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Bill,Thank you for taking the time to tell us about your experience at the Red Roof Inn Wilkes-Barre Arena. I am glad to read that you were pleased with our location, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Brianna, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I welcome your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

Hello Conner, Thank you for taking a moment to complete our survey. At the Red Roof Inn Wilkes-Barre Arena we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Josefa,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Wilkes-Barre Arena with us. It was so rewarding to see that we earned your perfect score with our attentive staff and quiet property. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the nice winding driveway. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Richard,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be great and the room to be clean prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Hello Ronald, Thank you for taking the time to tell us details about your experience at the Red Roof Inn Wilkes-Barre Arena. I'm thrilled to read that you were pleased with the convenience of the location, prompting your 5/5 rating. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof team as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Louise,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the size of the room, no amenities and all the other concerns that you mentioned. However, as it relates to amenities, upon arrival of your next stay you can make a request at the front desk for any specific amenities needed. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management

Dear Honest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WILKES-BARRE ARENA. At Red Roof we happy to know that we exceed your expectations and you were pleased with our pet friendly accommodations. It's great to see you enjoyed your stay, resulting in a 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Hello Louis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hey Laurie, We appreciate your almost perfect scoring following your recent stay with us at the RED ROOF INN WILKES-BARRE ARENA. However, you thought the location was awkward. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest, and we appreciate your business. Thank you again for your review. The staff and I would love to provide you with another stay in the future. Sincerely, Red Roof Management

Hey Sherri, We appreciate your perfect scoring following your recent stay with us at the RED ROOF INN WILKES-BARRE ARENA. I was happy to hear of your kind remarks about great staff. Comments like yours are always an encouragement as we at Red Roof aim to continuously improve on the quality of our services to make guest experiences better. Please know you are a valued guest, and we appreciate your business. Thank you again for your review. The staff and I would love to provide you with another stay in the future. Sincerely, Red Roof Management

Dear Andre,We at the RED ROOF INN WILKES-BARRE ARENA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Red Roof Management

Hello Eric, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Jessica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Wilkes-Barre Arena and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Robert, We appreciate your review following your recent experience at the Red Roof Inn Wilkes-Barre Arena strive to provide our guests with all the comforts of home, so it's great to read that you were pleased with the cleanliness of your room. Positive guest feedback, like yours, is always an encouragement to all of our staff as Red Roof strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We can’t wait to see you under our roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price.Sincerely,Red Roof Management

Dear Louis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the issues you had regarding your reservation of a specific room type. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Patrick,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I appreciate your 5/5 score following your stay. I am happy to read that you found the value to be great for the price and the room was well kept. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Dear Chad, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WILKES-BARRE ARENA. Thank you for sharing that our room was simple, and you got what you expected. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Hello Kelly,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN WILKES-BARRE ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Alaysia. The staff and I at the Red Roof Inn Wilkes-Barre Arena appreciate your 8/10 score following your stay. I am happy that you found our room to be very clean. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely,Red Roof Management

Dear Eduardo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN WILKES-BARRE ARENA . We sincerely appreciate your comments and are happy to hear you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Red Roof Management

Dear Rebecca, We at the RED ROOF INN WILKES-BARRE ARENA appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely,Red Roof Management

Hello John,We appreciate your comments regarding your recent stay at the Red Red Roof Inn Wilkes-Barre Arena. It's heartwarming to see that our amazing staff left an lastly impression during your visit and you had am amazing visit, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Charles,I appreciate you sharing your feedback following your stay at the Red Roof Inn Wilkes-Barre Arena. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified our Red Roof team of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof Management RediResponse Specialist

Thank you for sharing your 4/5 rating with us, Joyce. Our staff at the Red Roof Inn Wilkes-Barre Arena was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Thank you for sharing your 10/10 rating with us, Shawn. Our staff at the Red Roof Inn Wilkes-Barre Arena was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

I appreciate the time that you took to share your sentiments with us, Diane. Our team at the Red Roof Inn Wilkes-Barre Arena appreciated your 8/10 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Dear Teresa, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN WILKES-BARRE ARENA. Please accept our sincerest apologies for the lack of cleanliness of the room, the smell and the staff you found to be rude. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

I appreciate the time that you took to share your sentiments with us, Elspeth. Our team at the Red Roof Inn Wilkes-Barre Arena appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

Thank you for sharing your 5/5 rating with us, Louis. Our staff at the Red Roof Inn Wilkes-Barre Arena was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

The team at our Red Roof Inn Wilkes-Barre Arena would like to thank you for sharing your feedback with us, Samantha. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our good room size delighted our staff. Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management

Hello Allure, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN WILKES-BARRE ARENA and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Ana. The staff and I at the RED ROOF INN WILKES-BARRE ARENA appreciate your 3/5 score following your stay. However, you indicated that the comfortability of the bed and pillows hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Red Roof Management

Thank you for taking a moment to leave a review, James. The staff and I at the RED ROOF INN WILKES-BARRE ARENA were disappointed to see your 3/5 score following your stay. You indicated that the odor you described and the cleanliness of your room hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to learn this was not achieved with you. Nonetheless, it's good to hear our front desk staff was friendly and efficient.In the future, should you stay with us again, please contact our front desk immediately to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely, Red Roof Management

Thank you for sharing your feedback with us, Jennifer. The team at the Red Roof Inn Wilkes-Barre Arena was pleased to know that your stay was almost issue-free. However, you made mention of the loud elevator and the noise from staff preparing to clean. As such, your sentiments may be kept into consideration going forward. Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better experiences in the future.Regards,Red Roof Management

Dear Diego,I appreciate you sharing your feedback following your stay at the Red Roof Inn Wilkes-Barre Arena. I was saddened to read that your stay fell short of your expectations due to the pests you reported, the uncleanliness of the room and the possible mold you encountered. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see we fell short with you. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Red Roof Management

Thank you for sharing your feedback with us, Nicole. The team at the Red Roof Inn Wilkes-Barre Arena was pleased to know that you were fond of our location's convenience and cleanliness, along with you liking our room's amenities. However, you made mention of the first room's poor cleanliness, along with the cramped bathroom that hindered your stay. As such, your sentiments may be kept into consideration going forward.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management