Efficient, super friendly and helpful staff. Great location for our needs. The parking was free. The room was very comfortable, excellent bed, water pressure, hot water. Mini frig and microwave in room. Yes, the hotel is older, but it was very clean. I'm picky, but I've got to say that there wasn't anything to pick about. Ok, the shower towels could have been bigger, but there were plenty in our room. It was quiet which was nicely odd because it was NYE and there was a big party downstairs. If you have the need to stay downtown, this is the place! We really enjoyed our stay.