The Royal Sonesta San Juan Reviews, Deals & Photos 2024

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Beach spa retreat, walking distance from Isla Verde Beach

Choose dates to view prices

Dates

May 2024

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June 2024

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Outdoor pool, pool cabanas (surcharge), pool umbrellas

2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Hypo-allergenic bedding, in-room safe, individually decorated

Daily buffet breakfast (USD 33.00 per person)

Overview
Rooms
Location
Policies

8.6

Excellent

Highlight

Staff & service is scored top 10% in Carolina by travellers.

Popular amenities

Pool

Pet-friendly

Breakfast available

Parking available

Air conditioning

Check out the area

5961 Isla Verde Avenue, Carolina, 00979

Isla Verde Beach3 min walk
Carolina Beach6 min walk
San Juan (SJU-Luis Munoz Marin Intl.)14 min walk
Balneario de Carolina4 min drive

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Room options

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

65 sq m
Sleeps 3
1 King Bed

Club Suite, 1 King Bed, Balcony

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Ocean View (Mobility, Bathtub)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Ocean view
Sleeps 3
2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, City View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
City view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Garden View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
2 Queen Beds

Club Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Balcony (Club)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Balcony (Club)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
2 Queen Beds

Deluxe Room, 1 King Bed, Accessible (Tub)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Sleeps 3
2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
City view
Sleeps 3
2 Queen Beds

Junior Suite, 1 Queen Bed

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Sleeps 3
1 Queen Bed

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
City view
Sleeps 3
1 King Bed

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

40 sq m
City view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

32 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Highlights

Balcony

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Flat-screen TV

Hypo-allergenic bedding

33 sq m
Sleeps 3
2 Queen Beds

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

99 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool

Hot tub

Spa

Kids pool

per night

6 May - 7 May

About the area

Carolina

Located on the beach, The Royal Sonesta San Juan is in Isla Verde, a walkable area in Carolina with good airport proximity. Pan American Pier and Castillo San Felipe del Morro are notable landmarks, and travellers looking to shop may want to visit Distrito T-Mobile and Plaza las Americas. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Sixto Escobar Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with ecotours and horse riding.

Visit our Carolina travel guide

What's nearby

Isla Verde Beach - 3 min walk
Carolina Beach - 6 min walk
Balneario de Carolina - 4 min drive
Casino del Mar at La Concha Resort - 6 min drive
Jose Miguel Agrelot Coliseum - 7 min drive

Getting around

Pinero Station - 7 min drive
San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

Mi Casita Restaurant - 1 min walk
La Bodeguita - 1 min walk
24 Market Place - 1 min walk
Verace - 4 min walk
Ruth's Chris Steak House - San Juan - 1 min walk

About this property

The Royal Sonesta San Juan

Upscale hotel near Puerto Rico Convention Center

The Royal Sonesta San Juan is located close to Isla Verde Beach and Carolina Beach, and provides 2 beach bars, a swim-up bar and a poolside bar. With amenities such as a white sand beach and sunloungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature American cuisine and garden views. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with a terrace and a coffee shop/cafe.

Other perks at this hotel include:

An outdoor pool with cabanas, sunloungers and pool umbrellas
Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
Concierge services, a ballroom and beach towels
A porter/bellboy, a 24-hour front desk and tour/ticket information
Guest reviews say good things about the breakfast, beach locale and pool

Room features

All 398 individually furnished rooms feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and dressing gowns. Guests reviews say good things about the clean rooms at the property.

Other amenities include:

Bathrooms with baths or showers and free toiletries
42-inch flat-screen TVs with premium channels
Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (surcharge)
In-room WiFi speed: 50+ Mbps
Available in some public areas: WiFi (surcharge)

Parking and transport

Height restrictions apply for on-site parking
Parking on site (USD 25 per day; includes in/out privileges)
Valet parking on site (USD 32 per day; includes in/out privileges)
RV/bus/lorry parking on site
Extended parking on site
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends; USD 33 for adults and USD 19.99 for children
2 bars/lounges
2 beach bars
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Akua Bar
Aleli Restaurant
Karaya
La Bodeguita
Ruth’s Chris Steak House

Things to do

Full-service spa
Gym
Outdoor pool
TV in common areas

Family friendly

Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage

Guest services

Change of bedsheets on request
Change of towels on request
Concierge services
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

16 meeting rooms
24,000 square feet of conference space

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the waterfront
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

4 treatment rooms
Massage
Sauna
Spa open select days
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking space
Assistive listening devices
Braille/raised signage
High-pile carpet in room
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

15 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Towels

Entertainment

42-inch flat-screen TV with premium cable channels
IPod dock

Food and drink

Coffee/tea maker
Limited room service

Outdoor space

Balcony

More

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Office
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: USD 100 per accommodation, per night
Resort fee: 22 per cent of room rate

The resort fee includes:

Additional inclusions
Beach access
Fitness centre access
In-room bottled water
In-room coffee

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
Self-parking fee: USD 25 per day (in/out privileges)
Valet parking fee: USD 32 per day (in/out privileges)
Pet fee: USD 100 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

A car is recommended for transport to and from this property

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan

InterContinental San Juan

San Juan InterContinental

Intercontinental San Juan Hotel Isla Verde

InterContinental San Juan Puerto Rico/Isla Verde

Intercontinental San Juan Resort And Casino

InterContinental San Juan Hotel

InterContinental San Juan Resort Carolina

InterContinental San Juan Resort

InterContinental San Juan Carolina

InterContinental Juan Carolin

Frequently asked questions

Does The Royal Sonesta San Juan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Sonesta San Juan?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 5 May 2024 start from ₹30,078.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sonesta San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta San Juan?

Self-parking is available for USD 25 per day. Valet parking is available for USD 32 per day.

What time is check-in at The Royal Sonesta San Juan?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Royal Sonesta San Juan?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta San Juan located?

Nestled on the beach, this Isla Verde hotel is within a 10-minute walk of Isla Verde Beach and Carolina Beach. Pine Grove Beach and Balneario de Carolina are also within 1 mile (2 km).

The Royal Sonesta San Juan Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Mary

15 Apr 2024

Liked: Staff & service, amenities, property conditions & facilities

Staff was very friendly. We didn’t love wearing the wrist bands and the elevator was very slow. Overall, a solid, safe place to stay.

Stayed 2 nights in Apr 2024

8/10 Good

Leslie Denise

Travelled with family

12 Apr 2024

Liked: Staff & service, amenities

We had a double queen, ocean view room. The view was amazing and the room beautifully appointed. However, it had a damp smell and was cold at night. There were three of us in our room but we kept getting just two washcloths. We longed for a microwave and a laundry room to wash and dry our clothes---especially our swimsuits. The hotel should implement a guest portal to track incidentals instead of placing additional funds on hold once the required deposit amount is exceeded. Finally, more food options, please! Maybe blaze a trail and become PR's first true all-inclusive resort.

Stayed 4 nights in Apr 2024

10/10 Excellent

Jessica

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Had a wonderful time Would highly recommend

Stayed 3 nights in Apr 2024

10/10 Excellent

Claire

10 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2024

10/10 Excellent

Lorene

Travelled with partner

10 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The best place we've stayed in a long time and we plan to come back. We dont usually go back to the same place because we like exploring new areas but we WILL return here. Every one of the staff we've met have been incredible, the pools and surrounding areas are beautiful and spotless. Easy access to the beach and restaurants, etc. Love love love!

Stayed 4 nights in Apr 2024

8/10 Good

Rodrigo

Business traveller

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property.

Stayed 1 night in Apr 2024

10/10 Excellent

Noemio

6 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 4 nights in Apr 2024

10/10 Excellent

Felicia

30 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2024

10/10 Excellent

Jeremy

27 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jan 2024

10/10 Excellent

DAVID

Travelled with group

26 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was wonderful , drinks a little weak but loves the place

Stayed 3 nights in Mar 2024

The Royal Sonesta San Juan

Choose dates to view prices

The Royal Sonesta San Juan

Photo gallery for The Royal Sonesta San Juan

Overview of The Royal Sonesta San Juan

Excellent

Popular amenities

Check out the area

Room options

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

View all photos for Club Suite, 1 King Bed, Balcony

Club Suite, 1 King Bed, Balcony

Highlights

View all photos for Room, 1 King Bed, Accessible, Ocean View (Mobility, Bathtub)

Room, 1 King Bed, Accessible, Ocean View (Mobility, Bathtub)

Highlights

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Highlights

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Highlights

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

View all photos for Room, 2 Queen Beds, Garden View

Room, 2 Queen Beds, Garden View

Highlights

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Club Room, 1 King Bed, Terrace, Pool View

Highlights

View all photos for Room, 1 King Bed, Balcony (Club)

Room, 1 King Bed, Balcony (Club)

Highlights

View all photos for Room, 2 Queen Beds, Balcony (Club)

Room, 2 Queen Beds, Balcony (Club)

Highlights

View all photos for Deluxe Room, 1 King Bed, Accessible (Tub)

Deluxe Room, 1 King Bed, Accessible (Tub)

Highlights

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Highlights

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

Highlights

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Highlights

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Highlights

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

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About the area

Carolina

What's nearby