Ratings based on 7,135 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Modesto, Ca

Posted 16-Feb-2017
Overall, great hotel, King Suite with great view of the city. In the heart of San Francisco. Very clean, modern, and cozy hotel. Great staff and great choice for a romantic weekend getaway.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Feb-2017
Close to all of the must-see places. Beds were so comfortable.
5out of 5
Recommended
for Everyone
by A verified traveller from Sherrington, Qc

très bien

Posted 13-Feb-2017
c'étais mon premier séjour a San Francisco, mais il est très bien situer...
4out of 5
by A verified traveller

Nice place, unforeseen charges

Posted 11-Feb-2017
Pros: the view was great, the room was nice and up to date.
Location: 'The Grove' restaurant around the corner was superb and very cheap.
Overall the hotel was nice, but I wasn't expecting to pay 70$ to park my car and 35$ for hotel service on top of my booking.
5out of 5
Recommended
for Everyone
by A verified traveller from New Jersey

Nice hotel close to market street and restaurants.

Posted 07-Feb-2017
No room service at this hotel but restaurant is good for a burger, fries, and drink. I arrived late and needed my clothes pressed. The dry cleaner had already picked up for the night. They gave me a steamer. I would stay there again. Walking distance to Market Street and nearby hotels
3out of 5
Recommended
for Everyone
by A verified traveller from SF

Hotel was ok

Posted 06-Feb-2017
Pros: location
Cons: restuarant
Location: close to Yerba Buena shops/restaurants/bars
Hotel was close to the venue we went to so it was an easy walk. I think the hotel is overrated though. I understand pricey for location and city but I've went to better for cheaper. Hotel check in was easy, person was nice. Ate breakfast at the Maso restaurant in the hotel, disappointed. I guess I just expected more from the reviews that I read.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 03-Feb-2017
It is close to the conference center. And the price is affordable too. I like the way the front desk staff to assign rooms in the way so that each occupied room is far away from each other. I did not hear any noise when I stayed there for two nights.
4out of 5
Recommended
for Everyone
by A verified traveller from Brooklyn, NY

Pleasant, close to SFMOMA

Posted 31-Jan-2017
Pros: Convenient location, good value, very well maintained.
Cons: The rooms were a bit on the small side, but that can't be changed at this point.
Location: Near Market Street, SFMOMA, Westfield mall, cable car terminus on Powell and Market. Union Square is about a ten minute stroll away. BART is nearby.
This is formerly the Westin hotel but has been recently renovated. Rooms are cozy but comfortable, making the hotel a good value proposition in the area. Super convenient to SFMOMA, short walk from the BART station, so easy to get to from the airport. The bar/restaurant is a pleasant place to hang out, though last call is sometime around 11:30. The fitness facility is clean and good-sized, with a number of treadmills and a good selection of weight machines and free weights. The shower/tub gave you a choice of a rain shower head or a hand held shower.
3out of 5
Recommended
for Everyone
by A verified traveller from Minnepolis, MN

Ok hotel, horrible wifi and outlets

Posted 13-Jan-2017
Cons: Better outlets and improved wifi.
Hotel was clean and comfortable. Most of the outlets in our room didn't work, anything we plugged in would fall out. That was a huge challenge. The wifi stopped working after a few hours so we didn't have any wifi for the rest of our trip.
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location, free use of bicycle

Posted 09-Jan-2017
Pros: Location, service, professional staff.
Location: cycling, dining, sight seeing.
The service is excellent. The location is excellent. Room got upgraded and the hotel with 5 bicycle free for use.