Deluxe Room, 2 Queen Beds | Pillow-top beds, desk, blackout curtains, iron/ironing board
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Reviews of La Luna Inn

2.5 out of 5
La Luna Inn
2599 Lombard St, San Francisco, CA

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 40 reviews" "
Rating 8 - Good. 14 out of 40 reviews" "
Rating 6 - Okay. 6 out of 40 reviews" "
Rating 4 - Poor. 4 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt clean and reasonably safe. Super great neighborhood with lots of restaurants and shopping and grocery stores.
Stayed 2 nights in Mar 2024

10/10 Excellent

Evan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and great staff
Stayed 1 night in Mar 2024

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service
Portions under renovation. Very clean. Some areas still under repairs.
Response from Ashesh on 5 Mar 2024
Hello Nancy, Thank you for staying with us. We appreciated your feedback and are already working on those action items. We hope you stay with us in the future as well. Thank you.

10/10 Excellent

nicolo alexis

Liked: Cleanliness, staff & service
I had low expectations. I transferred from an upscale hotel closer to Golden State Park to here and was pleasantly surprised. The room was almost twice as big and the bathroom was not bad at all. The room has a fridge, no microwave, and the tv can stream via app, though it was not working during my stay. I'd definitely do La Luna again if I were on a tight budget.
Stayed 1 night in Feb 2024
Response from Ashesh on 22 Feb 2024
Hello Nicolo, Thank you very much for your feedback. We really appreciate it. We are glad you enjoyed your stay here.Right now the stream app is not working but we are working on it to have it ready in all the rooms soon.

10/10 Excellent

Robert, Bay Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly, close to lot of restaurants
Stayed 1 night in Feb 2024

4/10 Poor

Yun Jia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor checkin experience
Stayed 2 nights in Jan 2024

6/10 Okay

Shirlie

Stayed 2 nights in Jan 2024

10/10 Excellent

Alexandra

Stayed 2 nights in Jan 2024

8/10 Good

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

LUISITO ADONIS ARIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Micheal

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had no hot water for morning shower. Water pressure was very low.
Stayed 1 night in Dec 2023

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was great! Gave us recommendation and was very helpful! Didn’t catch his name but super cool dude!
Stayed 3 nights in Dec 2023

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Steven

It seems like I paid way more than I expected to, Expedia had given me a different number than what I paid up front even with or without the deposit
Stayed 2 nights in Dec 2023

10/10 Excellent

NELSON

Stayed 2 nights in Dec 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from La Luna Inn on 13 Dec 2023
Thank you for staying with us. We wish you were more candid during your stay and check out. Please let us know if you plan to visit again so that we can make your stay better next time. Thank you again. Safe travels.

6/10 Okay

Carmen

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Everything was great, old AC units called for muggy or noisy nights but other than that, a very comfortable stay. And FREE parking!
Stayed 2 nights in Nov 2023

6/10 Okay

Daniel

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Gabe

Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly!
Very welcoming upon our arrival. Comfy bed and just what we needed for a 1 night stay.
Stayed 1 night in Oct 2023

2/10 Terrible

Gustavo

Stayed 1 night in Oct 2023

8/10 Good

Agamemnon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Sep 2023

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
The lobby and check-in was clean. The room was unlike anything I’ve ever seen. It was Spartan, but very clean.
Stayed 1 night in Sep 2023

6/10 Okay

Mao

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, but poor internet quality
We felt deceived as there was no internet here; spotty at times, but never lasted more than 5 minutes. The TV took 3-4 steps to turn it on, and the TWO shower heads in the weak shower have to be used together to get hot water, turning the knob left, not right. The staff were very quick to try to help, but there is nothing you can do when the internet is so bad. No chairs to sit in either, so backaches caused by trying to sit on the bed all night....just not good. FREE PARKING though, & close to the Big Bus drop off.
Stayed 3 nights in Sep 2023

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for Festival
Everything was pretty good! Room was pretty clean and we were pretty happy with it. The location was very good as well! The water pressure in the bathroom could be better but it got the job done.
Stayed 3 nights in Aug 2023

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we first got to the hotel, they were masking the room with a overpowering powder, deodorizer, trying to cover up the smoke smell,
Stayed 2 nights in Aug 2023

10/10 Excellent

Isadora

Stayed 1 night in Aug 2023

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

KAZUO, Matsubara, Miyakenaka

Liked: Cleanliness, staff & service
映画に出てくるような倉庫風な広い部屋でした。中でダンスもできますよ。エアコンのスイッチのオンオフがうるさかったのが欠点かな。 周りには、レストランとか店とかいろいろあります。
Stayed 2 nights in Feb 2024

8/10 Good

Martha

El servicio del personal muy amable y limpieza de cuarto diario los tres días muy bien y tranquilo por las noches.
Stayed 3 nights in Nov 2023

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Stayed 1 night in Sep 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, saubere und große Zimmer. Nettes hilfsbereites Personal. Parkplatz am Hotel. Frühstück unterirdisch…Porridge aus der Tüte und mit Wasser. Dazu abgepackte Apfeltasche. Das war‘s… Ansonsten gutes Hotel mit toller Lage
Stayed 1 night in Aug 2023

8/10 Good

Paul Johnatan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacion y atencion, no es el mas comodo
Muy buena atencion. En una ubicacion muy buena (cerca del Golden Gate). Asumo que por la zona que es muy cara, los espacios en la habitacion son reducidos. Ademas las camas eras muy duras. Salvo los puntos anteriores, el hotel cumple.
Stayed 2 nights in Aug 2023