Outdoor pool, pool umbrellas, pool loungers

Reviews of Taj Exotica Resort & Spa, Goa

5 out of 5
Taj Exotica Resort & Spa, Goa
Calwaddo Benaulim, Benaulim, Goa

Reviews

9.4

Exceptional

Rating 10 - Excellent. 242 out of 303 reviews" "
Rating 8 - Good. 36 out of 303 reviews" "
Rating 6 - Okay. 17 out of 303 reviews" "
Rating 4 - Poor. 7 out of 303 reviews" "
Rating 2 - Terrible. 1 out of 303 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shashibhushan, New York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great beachside location. Wonderful views and bars facing the ocean. Terrific breakfast buffet. We had to change our first room as it was smelling of cigarettes.
Stayed 2 nights in Mar 2024
Response from manav on 26 Mar 2024
Dear Mr Bhushan,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaI have personally made a note of your review and ratings regarding your adverse experience, and deeply concerned to note the same. I would like to assure you that your feedback has been strongly taken up with the team and appropriate measures are being initiated to address the gaps.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Anuj

Stayed 1 night in Dec 2023
Response from manav on 29 Dec 2023
Dear Anuj,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Okay

Hina

Liked: Staff & service
Beach does not have loungers or seats - no licence
We came for a beach holiday to relax - the beach was great but there are no seats or loungers because hotel does not have a licence for them. They asked us to sit behind large mesh wired boundaries. Nowhere on their websites or travel web agents does it tell you that you can’t sit in their beach on loungers or deckchairs. They need to inform on their website and booking platforms so customers can make an informed choice.
Stayed 3 nights in Nov 2023
Response from manav on 1 Dec 2023
Dear Guest,Greetings from Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your stay and sparing your most valuable time to share your experience with us. Please do accept my sincere apologies for the inconvenience which was caused to you. I am deeply concerned to note your feedback especially the areas which you have highlighted and reassure you of my personal intervention.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Manav on 11 Nov 2023
Dear Janet,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Okay

Tauseef

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Average beach resort!
Too many house flies across the property. Not the best beach resort in Goa. Breakfast wait time was quite long. Not good value for money.
Stayed 2 nights in Oct 2023
Response from Manav on 30 Oct 2023
Dear Tauseef,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaI have personally made a note of your review and ratings regarding your adverse experience, and deeply concerned to note the same. I would like to reassure you that this matter is being looked into and appropriate corrected measures have been initiated to address this so that our guests are not inconvenienced any further. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Farnaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I enjoyed our 3-night stay very much. the hotel’s staff and services were helpful and generally great. We specifically enjoyed our one-hour customised cooking session organised by Narmin and a couple of the hotel’s chefs. Delicious food and great fun. If I were to suggest an improvement or two, I'd ask for more activities for adults. Also, it might be easier if different taxes were not excluded from the price lists…
Stayed 3 nights in Oct 2023
Response from Manav on 18 Oct 2023
Dear Farnaz,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and rating us. I am pleased to note that our services met and surpassed your expectations. I have also made a note of your feedback and suggestions and assure you that we will look into.Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

kaustuv

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time at Taj exotica goa and as expected we had a very relaxing and joyous stay. The staff as usual very hepful..we will definitely be back again
Stayed 3 nights in Sep 2023
Response from Manav on 25 Sept 2023
Dear Kaustuv,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your wonderful review and rating us. I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Sushanth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. Staff was excellent save for one individual at the reception. We arrived late to the property at midnight or so we lost about most of our first day experience there. So. We asked during checkin if there is a possibility for a late checkout. They said if there is a possibility they will accommodate us. Come checkout day this person at the reception said they don’t have availability and wanted to charge us an extra 4 grand. The money is not a big deal given what we paid already, But we did not appreciate the dishonesty here. We knew for a fact that they had availability and that the people checking in to our room were coming after our checkout. When we talked to someone else at the reception we were able to resolve this quite easily. Overall everyone else at the property were really kind considerate hospitable and helpful.
Stayed 3 nights in Sep 2023
Response from Manav on 25 Sept 2023
Dear Sushanth,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and sharing your experience with us. Whilst you had a great stay overall and our services measured upto your expectations. I have made a note of your adverse experience and rest assured of my personal intervention. Regret the inconvenience caused and assure you of corrective measures to address the gaps in our service delivery standards.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

harry

Travelled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023
Response from Manav on 22 Sept 2023
Dear Harry,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for rating us. I am pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Manav on 9 Aug 2023
Dear Guest,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for your review and rating us. We are pleased to note that our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you again.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Jigar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 2 nights in Jul 2023
Response from Manav on 26 Jul 2023
Dear Jigar,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in rating us and I am pleased to note that you had a great stay. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Sarah

Stayed 5 nights in Jul 2023
Response from Manav on 19 Jul 2023
Dear Sarah,Greetings from Taj Exotica Resort & Spa, GoaThank you for your positive ratings and we are happy to note that you had a great stay.Kind Regards,ManavGeneral Manager

10/10 Excellent

Sanjiv

Stayed 3 nights in Jul 2023
Response from Manav on 26 Jul 2023
Dear Sanjiv,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in rating us and I am pleased to note that you had a great stay.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Dhruv

Liked: Cleanliness, staff & service, property conditions & facilities
The Taj Exotica was excellent. We were especially impressed by the service and hospitality of Mohit at the Lobby Bar!
Stayed 3 nights in Jun 2023
Response from Manav on 19 Jul 2023
Dear Dhruv,Greetings from Taj Exotica Resort & Spa, GoaThank you for your positive ratings and your gracious feedback regarding your recent stay. We are happy to note that you had a great stay and look forward to welcoming you back in the not too distant future.Kind Regards,ManavGeneral Manager

6/10 Okay

Smriti

Stayed 4 nights in Jun 2023
Response from Manav on 19 Jul 2023
Dear Smriti,Greetings from Taj Exotica Resort & Spa, GoaThank you for your ratings and we are happy to note that you had a great stay.Kind Regards,ManavGeneral Manager

4/10 Poor

Sarvesh

Disliked: Staff & service, property conditions & facilities, room comfort
Pathetic experience
Terrible experience,mattress quality was horrible got back pain;requested for hard mattress but no help with that too.food was below average.wouldn’t recommend anyone to visit.expect far better from India’s premier hospitality chain.they are just running it on brand value and the fact that it’s a great location
Stayed 3 nights in May 2023
Response from Manav on 20 Jul 2023
Dear Sarvesh,Greetings from Taj Exotica Resort & Spa, GoaAt the outset I would like to thank you for choosing our resort for your stay and sparing your most valuable time to share your experience with us. Please accept my sincere apologies for the inconvenience caused to you during your recent stay at the resort. We have made a note of the areas highlighted and taken up with the concerned Heads of Departments to look into. I would also like to assure you that corrective measures are being taken to improve upon the services and address the gaps in our service delivery standards.Regards,Manav Malhotra

8/10 Good

GURJIT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, grounds all kept very well. Easy access to Lovely beach. Food is excellent, also definitely something there for everyone. Downsides sorry to have to say but some, only a few, of the staff could use some advice on hygiene, wash or deodorant. They messed up our bill, charged us correctly but gave us someone else's bill, totally different room number, signed as paid.
Stayed 7 nights in Apr 2023
Response from Manav on 21 Jul 2023
Dear Gurjit,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Whilst you had a great stay, I have made a note of your feedback and regret the inconvenience which was caused. I would like to assure you that this feedback has been strongly taken up and appropriate measures are being taken to address the gaps.Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

6/10 Okay

Nitesh

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The setting is unique - While being guided to the room by reception staff at check-in, my wife slipped because mopping was in progress and floor was wet - there was no signage to indicate this - hopefully the management will use this as a learning activity - it is reduced enjoyment from our 2 night stay as my wife sprained her ankle - Staff were very helpful to address the problem - but could only do limited things afterwards.
Stayed 2 nights in Feb 2023
Response from Manav on 21 Jul 2023
Dear Nitesh,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Whilst you had a great stay, I have personally made a note of your feedback and sincerely regret the inconvenience which was caused. I would like to assure you that this feedback was strongly taken up and corrective measures have been taken to avoid such incidents reoccurring. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many Taj properties and their excellent service, warmth and hospitality is what stands out. Taj exotica Goa outdid our expectations. We made a short, unplanned stay here because of a Air India flight reschedule and it happened to fall on the day of our 7th wedding anniversary. We didn’t even mention it but Mr Abdullah at the check was generally chatting with us and found out about it. He went to all lengths to make our short stay very special for us… there was a surprise cake, some wine, fruits and exotic chocolates in our room to make our day more memorable ❤️ The staff across the property was also exceptionally warm and friendly. It’s people like Mr Abdullah and the staff at Taj exotica that make their hospitality the best in class. The property is generally lovely, the beach pristine, the landscapes lush and the rooms spacious and comfortable. Just what you need on a relaxing holiday. I was a little disappointed with the quality of food this time though. Not that it was bad but usually Taj food is exceptionally delicious so it’s a high benchmark anyway 🙂 This was a short stay and we definitely plan to come back with family next year and get to enjoy some of the activities we didn’t have time for in this trip like the spa, yoga, photoshoot and sunset rituals
Stayed 1 night in Jan 2023
Response from Manav on 21 Jul 2023
Dear Shelly,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your feedback and I am pleased to note that you had an enjoyable stay, and our services met and surpassed your expectations. Once again thank you for your valuable time and we all look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Amol

Stayed 4 nights in Dec 2022

10/10 Excellent

Shruti

Response from Manav on 21 Jul 2023
Dear Shruti,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your Review.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Pravin

Response from Manav on 21 Jul 2023
Dear Pravin,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your Review.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Jogesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff And location is very nice
Response from Manav on 21 Jul 2023
Dear Yogesh,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your feedback.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

RAHUL

Stayed 3 nights in Oct 2022
Response from Mr. Vishal Singh on 14 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

SIVA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent Property for Stay
Stayed 4 nights in Oct 2022
Response from Mr. Vishal Singh on 14 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Shantala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Sep 2022
Response from Mr. Vishal Singh on 14 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Venkatesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet with many many choices. Ala carte menu was reasonably good. Lounge was great Didn't like the expensive quote of Rs 1600 for cab ride of ~ 10 km, when the comparable GoaMiles app was Rs 350
Stayed 2 nights in Sep 2022
Response from Mr. Vishal Singh on 14 Nov 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

4/10 Poor

David, Miami

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hotel structure is not beautiful and poorly decorated. The is no beachside activity. The beach is something beyond the fence. For western visitors it is not what someone would imagine a sea side resort or town. Very little heritage of the cuisine from Portugal.
Stayed 2 nights in Aug 2022
Response from Vishal Singh on 31 Aug 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Warm regards,Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Keerat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely amazing experience we had at Taj Exotica! I flew in from dubai and My flight landed really early (5am), and the staff was kind enough to arrange a room for me to rest since our actual check in was at 3pm.. I was so relieved to get those few hours of sleep and not wait in the hotel lobby for our actual room. Big thanks to the staff, who are so friendly and helpful at all times.. special mention of Ujwal, Rashmita, Vishal, Vinay - everyone so professional, prompt and super helpful. This truly breaks or makes ur stay at any resort.. apart from this the property itself is gorgeous, clean , beautiful beach and great views! Perfect for unwinding for the relaxing holiday. Definitely my go to place, everytime I’m in Goa!
Stayed 2 nights in Aug 2022
Response from Vishal Singh on 9 Aug 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at exotica
Very good stay. The hotel is very good and comfortable. My young daughter didn’t want to come back she thoroughly enjoyed the property. Food was the only downer a lil since I had opted for alacarte the menu was pretty avg. but once I brought the concern to the chef he personally made sure that he cooked special dishes for me so that was mitigated. The staff is very courteous and friendly and allowed late check out which was really good as I had a late flight. I recommend everyone having meals there to call the chef upfront and put your request. The stay was really good and I highly recommend. PS - the golf course is good recommend all to take coaching lesson.
Stayed 3 nights in Jul 2022
Response from Vishal Singh on 21 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Harish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time on our anniversary at Taj Exotica. They arranged for a special decoration and cake which made our experience all the more memorable. The food, service and facilities were as expected top notch. Will hope to visit again!
Stayed 2 nights in Jun 2022
Response from Vishal Singh on 5 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday destination
Stayed 5 nights in May 2022
Response from Vishal Singh on 5 Jul 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Stuti

Stayed 2 nights in May 2022

10/10 Excellent

Sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Vishal Singh on 12 May 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Viral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
A stunning location, glorious accommodation, very friendly and helpful staff, a wide choice of excellent dining
Stayed 7 nights in Apr 2022
Response from Vishal Singh on 26 May 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property
Excellent property. Great hospitality shown by the front-desk staff (specially Sweety ji). Thank you!
Stayed 1 night in Mar 2022
Response from Vishal Singh on 19 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Seyyedvahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was very good the hotel and room and breakfast very very good and helpful staff we have excellent and non forget able lovely stay there
Stayed 7 nights in Mar 2022
Response from Vishal Singh on 19 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST PROPERTY I HAVE VISITED IN GOA,THE STAFF WAS OVER WORKED BUT THEY WERE VERY PROFESSIONAL .. FOOD WAS OK NOTHING LIKE MARRIOT , BUT APART FROM THAT ALL WAS SUPERB THE BEACH , GYM, LANDSCAPE , POOL, EVERYTHING ELSE WAS WOW... ABOVE ALL IT WAS VERY PEACEFUL .. WOULD DEF VISIT AGAIN .. CHEERS TO THEIR STAFF WHICH MADE UP FOR WHATEVER WAS LACKING IN THE FOOD DEPARTMENT
Stayed 2 nights in Nov 2021
Response from Vishal Singh on 13 Jan 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

8/10 Good

Pankaj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible non veg food
Stayed 3 nights in Nov 2021
Response from Mr. Vishal Singh on 27 Nov 2021
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Ravi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Vishal Singh on 23 Oct 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

VINOD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Vishal Singh on 23 Oct 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Vishal Singh on 28 Sept 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

Nishant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best in Goa
Tajness is something you won’t forget. Amazing ambience, location, service, food, activities. What more can you ask for. Big spacious and clean rooms. Even kids club was amazing with the great staff engaging children every day. We had no need to even venture out of the property.
Stayed 4 nights in Sep 2021
Response from Vishal Singh on 28 Sept 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

10/10 Excellent

NILESH

Stayed 2 nights in Aug 2021
Response from Manav on 21 Jul 2023
Dear Nilesh,Warm Greetings from all of us at Taj Exotica Resort & Spa, GoaRegret the delay in reverting to your feedback.At the outset I would like to thank you for choosing our resort for your recent stay, and indeed a pleasure welcoming you at the resort. Thank you for your valuable time in sharing your Review.We greatly value your patronage and look forward to welcoming you back whenever Goa is part of your next travel plans.Assuring you of our best of hospitality and services always . Warm regards,Manav MalhotraGeneral Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything there is about the hotel, stay, hospitality, location, service
Stayed 4 nights in Jul 2021
Response from Vishal Singh on 2 Aug 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely break in the present Covid times... other than main pool everything seemed functional. This was my 5th visit to this wonderful property with beautiful beach... this time around I found some trash/empty beer bottles on the beach which I had not noticed before... hopefully hotel authorities take up responsibility of cleaning the beach on front of the hotel to make the stay even more pleasant
Stayed 1 night in Apr 2021
Response from Vishal Singh on 14 Jun 2021
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, Vishal Singh General Manager - Taj Exotica Resort & Spa, Goa

4/10 Poor

Renuka

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very disappointing overall
Really not great....pool was closed and this wasn’t disclosed when you booked....service was poor and not taj level at all....breakfast was buffet style, crowded and felt unsafe...the quality of guests was very unexpected. We’ve stayed at this property several times in the past but I have to say there is nothing to bring me back here in a hurry. There are far more charming properties, perhaps smaller, but better equipped to handle guests during this pandemic. Needless to say the Taj moved us to a great room with its own plunge pool when we complained so the last night was fabulous but when you’re only there three nights and feel awful for two, it’s just no fun!! Book a room with its own pool if you must go.
Stayed 3 nights in Dec 2020

10/10 Excellent

Karan Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ours favourite hotels are The Taj.
Stayed 4 nights in Feb 2021

10/10 Excellent

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort and hospitality is top class!
Stayed 3 nights in Feb 2021