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Reviews of Soggiorno Comfort

Soggiorno Comfort
Via Palermo, 37, Rome, RM

Reviews

6.2
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

7.4/10

Cleanliness

5.6/10

Staff & service

2.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 4 nights in Jun 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Jaclyn

Disliked: Room comfort
Poor, basic hotel...would not stay again
Stayed at Soggiorno Comfort for three nights for a family trip. Was disappointed in the hotel and would not stay here again. The rooms were overall quite dated and very basic - beds all appeared to be cots. Showers were very old, rusted, and couldn't run for more than a few minutes at a time due to the drain to not working. I had reserved a triple room however upon check in was told that they triple room was not available until the 2nd night of our stay. We were put in a very small room that did not properly accommodate 3 people and we had no room for our luggage. We were moved the next night to a properly sized room. Hotel was unable to provide any regular hotel services...no workers were able to speak English. Used google translate to communicate. Hotel advertised that they could arrange car service to airport however when tried to arrange, was told this service was no longer available. Overall we were disappointed with the quality and service of the hotel. Would not recommend staying here and would not stay here again in the future.

10/10 Excellent

Laura, Cagliari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La gentilezza e la simpatia di Francesco hanno contribuito a rendere il soggiorno piacevolissimo. La stanza è piccina ma strapulita e confortevole, e dotata di un comodo letto ad una piazza e mezza. Non aspettatevi grandi spazi in bagno, ma troverete comunque tutto ciò di cui avete bisogno. Per chi come me soggiorna per lavoro ed ha bisogno di un posto pulito come appoggio è perfetta! La zona è servita, a pochi passi dalla stazione e dai monumenti più famosi, nonostante questo è tranquilla e silenziosa. Che dire di più se non che ritornerò sicuramente! Grazie Francesco per l'ospitalità!
Stayed 2 nights in Oct 2018
Response from frank on 25 Oct 2018
Grazie tante,Laura

6/10 Okay

Ilaria, Firenze

Liked: Cleanliness, staff & service, room comfort
Albergo zona Monti
Nella prenotazione era indicata la colazione compresa, invece arrivata li, non c'era nulla. Credo di aver pagato di più per un servizio non avuto.
Stayed 2 nights in Sep 2018
Response from frank on 15 Oct 2018
Ci spiace,ma la colazione noi l'abbiamo tolta a febbraio e se qualcuno non lo comunica a Voi clienti,non è colpa nostra. Ci scusi ancora per il disagio.

8/10 Good

Lorenzo

Liked: Cleanliness, property conditions & facilities, room comfort
Buona posizione, pulizia, colazione rispetto al prezzo; qualche incomprensione con la reception.
Stayed 1 night in Jun 2018
Response from Rosita on 11 Jul 2018
Gent.mo sig Lorenzo La ringraziamo per averci lasciato il suo commento, ci spiace per l’incomprensione, speriamo di averla ancora nostro ospite

6/10 Okay

Verified traveller

Liked: Cleanliness
Sehr sauber, die lage ist sehr gut, für den preis passt alles
Stayed 2 nights in Jan 2018
Response from rosa on 17 Feb 2018
thanks for leave your comment

2/10 Terrible

Estefania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar quebno recomendaría
La verdad lo único bueno que tiene ese hotel es la ubicación está muy cerca de los puntos más turísticos como la fontana o el coliseo pero después horrible,preferí cambiarme a un hostal que fue hermoso y estar más lejos que quedarme ahí,las sabanas parece que no las habían cambiado porque habías pelos cuando las abrí,el desayuno te dan en la habitación y el que está en la recepción tiene muy mal humor,es muy caro para el lugar que es
Stayed 2 nights in Sep 2017
Lamento que su experiencia en la instalación no fuera de su agrado, desde octubre la gestión ha cambiado Espero poder volver a vernos para ver los cambios

6/10 Okay

Bent

Disliked: Staff & service, property conditions & facilities, room comfort
Man får ikke hvad man har betalt for.
Jeg havde booket et værelse på 32m2 til tre personer, men blev de første to dage henvist til et lokale på ca 16m2. Efter to dage blev vi flyttet til et værelse på ca 25m2 - altså under hvad jeg havde betalt for. Da vi skulle betale skat på hotel-værelset kunne vi kun betale kontant, hvilket medførte vi må ud i byen for at hæve penge. På trods af hotellet havde mulighed for at vi kunne betale med kreditkort, nægtede de os den service. Ellers fint lejligheds-kompleks - ikke et hotel. Man spiser morgenmad på eget værelse - hvilket er ok.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities