View from property

Reviews of Grand Hotel Tiberio

4 out of 5
Grand Hotel Tiberio
Via Lattanzio 51, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1001 reviews" "
Rating 8 - Good. 362 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 38 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Alycia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand Tiberius Hotel was lovely, the staff was so helpful and the building was huge. They graciously had a crib for our 1 year old which was so helpful. Continental breakfast was delicious, I want one of their coffee machines at home. Two downfalls however were: the beds were hard like sleeping on plywood (we had two rooms one for us and one for my parents the beds were equally as awful), the property is close to a train station but it doesn’t connect well with the metros of the city which are already limited. This is no fault of the hotel but did impact our stay. Overall a great choice of hotel.
Stayed 4 nights in Feb 2024

8/10 Good

Bin

Stayed 3 nights in Feb 2024

6/10 Okay

Jocelyn

Travelled with family
Disliked: Staff & service
Customer service is poor
Stayed 13 nights in Jan 2024

8/10 Good

ANESTIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staying
Excellent staff, very kind Place is very pleasant and the room clean and tidy. Bed aren’t Excellent but good, was two double joined and pillow are a bit bulky ana bit tough for my need, didn't tried ask for any replacement, probably my bad. I am greatly satisfied Thanks to all
Stayed 11 nights in Dec 2023

10/10 Excellent

HAROUTIOUN, norridge

Stayed 6 nights in Dec 2023

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice overall for us. It was perfect in the area we picked. You can walk to the Vatican if you wanted, Grocery Store, Restaurants, etc. Everything close by was perfect for us.
Stayed 7 nights in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Dec 2023

10/10 Excellent

katia, orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for disabled people
Stayed 2 nights in Dec 2023

6/10 Okay

Bonnie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very clean. The beds were hard as a rock but the shower was hot and great pressure. We got off the train one block from the hotel so it was a very wasy walk
Stayed 1 night in Nov 2023

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Mark, Elizabeth Bay

Stayed 3 nights in Nov 2023

4/10 Poor

sachin

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful staff. Easy access to metro station from Cipro
Stayed 6 nights in Oct 2023

8/10 Good

Jose Manuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bath tube/shower has a glass door that only covers less than half of the tube, therefore a lot of water splashes outside if it when taking a shower. There’s only A/C but not heater, even when it has good handle if the internal temperature. The A/C doesn’t seem to regulate the temperature very well, it’s either too cold or barely. However, all of these are small details. The service of the entire staff is great. The property is not new at all but not bad and it’s clean. The included breakfast is not awesome but good enough and with a fee different options.
Stayed 4 nights in Oct 2023

8/10 Good

michael, PLAYA DEL REY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very pleasant, the room was spacious and clean (small bathroom), bed was firm, very quiet on the 5th floor making sleeping easy. Located in a safe residential area on a hill-20 minute walk to the Vatican. Took cab to hotel and driver found it easy, but google maps when returned from Vatican made it difficult to find the hotel on foot. Probably should have taken a cab--tried to find cab and the only one we found wanted an enormous fee. No clothes shopping or fine dining nearby for walking, but a number of small bar/cafes nearby. Would definitely return to Grand Tiburio.
Stayed 1 night in Oct 2023

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First hotel in Italy!
This hotel was very clean. A pleasant first impression once in the room. The pedestal sink in the bathroom makes for no space to put your toiletries and I wasn’t able to use my flat iron in the bathroom. An issue maybe only Canadians have. Otherwise it was a pleasant hotel and a great stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. They spoke English and gave us good recommendations for dinning in the area. The Hotel was close to the major attractions. You can walk or take an Uber to the attractions. I recommend to take an Uber. The Hotel served a full American breakfast buffet. We had an early morning excursion and the staff prepared a breakfast bag for each of us which was filled with more than enough food. The only criticism I can make is the beds and pillows need upgrading. I recommend; the price is right, the staff was great and location is near the major attractions. Hope this help when making your decision. Ciao!
Stayed 3 nights in Aug 2023

8/10 Good

Jorge

Stayed 3 nights in Sep 2023

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel. Very clean. Beds were a bit hard and the pillows were flat, but besides that everything was amazing.
Stayed 4 nights in Sep 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umberto and his staff were great!
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A well kept hotel and beautiful room with a balcony.
Stayed 4 nights in Sep 2023

8/10 Good

Shafia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in early September. The room was nice and cool, staff was helpful and safe residential area. The only thing that was difficult was how poor the sound proofing in the room was. I could conversations and bathroom activity in the rooms near me.
Stayed 3 nights in Sep 2023

4/10 Poor

ali

Disliked: Cleanliness, property conditions & facilities
We stayed 2 nights with the family. The hotel is walking distance from vatikan which is good. The bad part is , in the second night a bug, most probably bedbug bit my whole back. İt was terrible itching in the next 2-3 days.
Stayed 2 nights in Sep 2023

10/10 Excellent

CHRISTINE A

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The only drawbacks were the beds were overly firm. Like sleeping on cement. And the rooms are not soundproof.
Stayed 2 nights in Aug 2023

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice employees hard beds
Front desk personnel extremely helpful and pilite. The bed was super hard simular to sleeping on a concrete floor
Stayed 5 nights in Aug 2023

4/10 Poor

Naiomar, Howard Beach

Disliked: Staff & service
The room was pretty scary looking, since ceiling had a weird hole looking cover, door has scratches on the lock part.
Stayed 2 nights in Aug 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth a dime of my money
Worst customer service. Would not recommend. Very unhelpful
Stayed 1 night in Aug 2023

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Location was convienient but honestly found much of the staff cold and unfriendly. Rooms were clean and spacious but walls did not protect from sound coming from room next door. We were looking for a property with a pool to cool off at the end of a hot Roman day but the pool was small, cloudy and water was as warm as bath water so we took a hard pass.
Stayed 3 nights in Aug 2023

6/10 Okay

Mutaz

Travelled with family
Liked: Cleanliness, staff & service
Room was small.
Stayed 3 nights in Aug 2023

10/10 Excellent

Silvana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Angie

Stayed 3 nights in Aug 2023

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Douglas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel but Tour Group Focused
Hotel was very clean and in excellent condition. It's in a residential neighborhood - about a 20-30 minute taxi ride to main tour attractions in the city center. Desk staff was OK - some very good and others not as helpful. They concentrate on large tour groups so the Restaurant (good) at the hotel is not always available to non-tour guests.
Stayed 4 nights in Jul 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the room and the place. All staff were helf and friendly.
Stayed 2 nights in Jun 2023

10/10 Excellent

Gorete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property and rooms was very clean and well maintained. Staff wasn’t the friendliest. Beds were very comfortable. Highly recommend
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend the Grand Hotel Tiberio. It lived up to its 4 star rating and then some. Very helpful people, great breakfast, and lovely interior.
Stayed 3 nights in Jun 2023

10/10 Excellent

John A R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel to stay.
All the services were good. Since the stay was in summer, the airconditioning could be better. We had issues during the first stay of our stay, however the manager in duty provided an alternative arrangement to make our stay comfortable. The staff were very friendly and helpful.
Stayed 4 nights in Jun 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet away from the busy tourist areas in room. Room was very nice with large balcony and view. Staff was very good at desk explaining how to use the trains, how to get to them, and hotel amenities. Having a pool to relax in before leaving for our next stop London was wonderful with the intense heat in Rome right now was wonderful. Breakfast good. Only things ac just does not cool enough, some usb outlets would help for electronics and cell phones, and bed was like sleeping on a rock, needs replacement. Otherwise, great stay enjoyed it much more than the Star Hotel Michaelangelo we stayed at on our arrival to Rome before our cruise.
Stayed 1 night in Jun 2023

8/10 Good

Richard and Angela

Liked: Cleanliness
This property is quite a piece for the centre of Rome. Navigating transportation is a bit tricky if you want to take a bus (cabs tend to be expensive). The room was not really like the pictures showed. It is in a residential area and you can hear alot of school kids. There are a few restaurants around and a few supermarkets. The area is nice but not central so something to think about. It is quite a bit of a walk to the train station. There is a restaurant and you can buy dinners. The breakfast was a nice bonus, just the same thing every day.
Stayed 3 nights in Jun 2023

8/10 Good

mike

Liked: Cleanliness, property conditions & facilities
The hotel was very nice and clean but the bed was very hard, refrigerator did not keep anything cold, and the staff was not very friendly
Stayed 4 nights in Jun 2023

10/10 Excellent

brijesh

Travelled with family and small children
Liked: Cleanliness, staff & service
Very good property. Very friendly. Good breakfast. Comfortable room
Stayed 4 nights in May 2023

2/10 Terrible

GEORGE

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel because it says it has air conditioning. Check in was ok, once reached room, it was soo hot and called reception and they said they wont turn on A/C untill peak summer. Kids were crying a lot and atlast got a micro mini portable camping size fan… hoo.. will not ever choose this hotel in my life. Only good part was they give 2 hour late checkout option
Response from Manager on 26 Jul 2023
Hello, A/C is available for sure from June 1st, this Guests stayed in May when outside temperature was still very cool, and by law, to safe environment and energy, we can't turn on A/C before certain conditions, anyway indoor temperature was about 23 degrees which is not hot at all for Europe Standard. The A/C temperature by law can't be lower than 22 degrees in Italy.

6/10 Okay

Danny

Travelled with partner
Liked: Staff & service
The owner did not turn on the AC and made the room uncomfortable in the evening and hard to sleep. Food in the included breakfast is poor and not fresh. The house keeping was under staff as the daily room make up had not been done at 2:30pm; We had to ask for the make up and waited in the lobby for it to finish. The above indicated the hotel did not achieve a 4 stars hotel as claim.
Stayed 3 nights in May 2023

4/10 Poor

Abigail

Travelled with partner
Disliked: Staff & service, property conditions & facilities
There was a slew of issues here. 1. Staff was not generally friendly 2. AC didn’t work in the room, in May! 3. Breakfast was using food from the day before. I found a moldy cucumber slice 4. Wifi didn’t work 5. $45 euros tax slapped on us upon leaving!! Include that in your upfront cost! This is plain and simple not a 4 star hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Terrence

Stayed 1 night in May 2023

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent decor in public area. Made you feel comfortable. Good restaurant. Morning breakfast was excellent. I would recommend to anyone staying in Roma.
Stayed 2 nights in May 2023

4/10 Poor

Ruth

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The beds were very hard and uncomfortable. The staff were unfriendly. The location is too far away from the tourist district.
Stayed 1 night in May 2023