Posted 19 Oct 2017
On our honeymoon from Canada, it was quite a journey to reach the resort. We traveled via Air Canada and Sri Lankan Air. Overall it took us 33 hrs to reach Male counting in a 12hr transit.
Once we reached Male airport, as I read on prior reviews we headed on to the E2 counter for Adaaran to check in for the speedboat. We were asked to wait around the cafe for all guests to arrive.We were told that the boat would leave at 3:45 pm but we actually ended up leaving at 4:45 pm. Bought local SIM card from Oreedoo for internet (15 GB = $22 USD).Used only 8GB in 7 days.
The 45 min speed boat ride was awful & scary as the tides were high & your in the middle of the ocean (do the math).
We booked an all-inclusive water bungalow which was a dream come true esp with the glass floor! The condition of the room was NOT what we expected seeing that we are paying SO MUCH. The room was dingy & old, the washroom was dirty with ants and insects running everywhere & it smelled bad. The toilet flush did not work. After complaining about all this, mngmnt took care of it but the problems re-occurred. Day 2 the mngmnt did bed decor which should' v been Day 1.
Besides that, our waiter, Safraaz was fantastic and took care of all our needs immedtly. We snorkeled, island hopped and had an over priced beach dinner (just for the sake of it)and the spa twice. Overall the resort was okay, the food also needs improvement and with more variety. The island itself is perfect for honeymooners & 1st timers.
Comment from Hotel Management
21 Mar 2018 by Sumeda, Hotel Management
Dear Guest, Sunny Greetings from Adaaran Club Rannalhi! Thank you very much for sharing your feedback regarding your recent stay with us, We are very glad to know that have enjoyed your stay with us and your comments about our service and staff are truly appreciated. The contents noted and will do the best to improve on the gray areas. We, Rannalhi team would like to meet you once again in this little paradise soon!. Kind Regards, Sumeda Yasaratne General Manager