Ratings based on 1,101 verified reviews

3.6 out of 5
80% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia-verified reviews
1 out of 5
by a verified traveller

This traveller left a rating score only Posted 20 May 2020
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 24 Apr 2020
1 out of 5
by a verified traveller from Brooklyn

Posted 21 Mar 2020
Customer Service was horrible. Frint desk agent didn't even say hi, hello. When i called if parking lot was for free they told me yes but when i got thete they charge me $27 tax.
Comment from Hotel Management
21 Mar 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're very sorry that you're unsatisfied with the customer service and parking. We'll work on improving our employee training. Thank you for your feedback! It's our honor to have you staying with us and we hope to see you again!
5 out of 5
by a verified traveller

Posted 7 Mar 2020
Comment from Hotel Management
9 Mar 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're so happy that you're satisfied with your stay! It's our honor to have you staying with us and we hope to see you again!
3 out of 5
by a verified traveller

Posted 5 Mar 2020
I stayed 6 nights ... and the bathtub washed twice. The cleaners have no responsibility
Comment from Hotel Management
6 Mar 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're very sorry that you're unsatisfied with the housekeeping. We'll work on improving our staff training. Thank you for your feedback! It's our honor to have you staying with us and we hope to see you again!
4 out of 5
by a verified traveller

Posted 3 Mar 2020
Comment from Hotel Management
4 Mar 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're so happy that you're satisfied with your stay! It's our honor to have you staying with us and we hope to see you again!
3 out of 5
by a verified traveller

Posted 2 Mar 2020 on Hotels
Comment from Hotel Management
3 Mar 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. It's our honor to have you staying with us and we hope to see you again!
4 out of 5
by a verified traveller from Allentown

Posted 2 Mar 2020
Everything was good. I have no complaints and the staff was nice.
Comment from Hotel Management
2 Mar 2020 by Management, Hotel Management
Dear guest, Dear guest, Thank you very much for taking the time to review our property. It's always heartwarming to hear that our staff was appreciated. It's our honor to have you staying with us and we hope to see you again!
1 out of 5
by a verified traveller from Rhode Island

Posted 1 Mar 2020 on Orbitz
They charge you 100 dollars deposit. That takes 7-10 business day to refund. It’s a smoke free floor (third floo), but ppl smoke cigarettes and weed in their rooms. The smell in the hallway the is beyond disgusting. Filled a complaint with the front desk. Nothing was done. NEVER AGAIN.
Comment from Hotel Management
2 Mar 2020 by management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're very sorry that you're unsatisfied with the deposit. It's a standard procedures for our hotel chain. We'll also work on our staff training to address guests' concerns. Thank you for your feedback! It's our honor to have you staying with us and we hope to see you again!
3 out of 5
by a verified traveller

Audi

Posted 28 Feb 2020 on Hotels
This stay was ok location was bad and this 100 deposit was crazy.
Comment from Hotel Management
28 Feb 2020 by Management, Hotel Management
Dear guest, Thank you very much for taking the time to review our property. We're very sorry that you're unsatisfied with the location and deposit. Thank you for your feedback! It's our honor to have you staying with us and we hope to see you again!