Serves dinner and happy hour

Reviews of The Westin Pune Koregaon Park

5 out of 5
The Westin Pune Koregaon Park
36/3-b Koregaon Park Annexe, Mundhawa Road Ghorpadi, Pune, Maharashtra

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 151 reviews" "
Rating 8 - Good. 37 out of 151 reviews" "
Rating 6 - Okay. 8 out of 151 reviews" "
Rating 4 - Poor. 2 out of 151 reviews" "
Rating 2 - Terrible. 10 out of 151 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sohail

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and great accommodations.
Stayed 2 nights in Feb 2024
Response from Sudeep Sharma (General Manager) on 19 Feb 2024
Dear Guest, Thank you so much for taking the time to share your positive experience at The Westin Pune Koregaon Park. We are delighted to hear that you enjoyed your stay at our Pune hotel in India. We look forward to welcoming you back soon for another memorable experience.It warms our hearts to know that our accommodations and services met your expectations. We strive to create a comfortable and memorable experience for our guests, and your feedback reinforces our commitment to excellence.Thank you once again for choosing The Westin Pune Koregaon Park, and we hope to have the pleasure of hosting you again in the near future.Best Regards, Sudeep SharmaGeneral Manager

10/10 Excellent

SMITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. The hospitality at The Westin Pune was unparalleled compared with other places where i have stayed in past. The on-prem restaurants were great, specifically the breakfast served with soo many food options. In room services were prompt. The service staff deligently kept the room clean without having to ask for it. The room size was surprisingly bigger and well maintained. While checking out I had requested to extend the check-out time by couple hours as my flight was latter in the night. The service staff promptly agreed to this request even though it was pick time when lot of guests where checking in. Would definitely recommend if anyone who wants excellent stay without any hassle.
Stayed 5 nights in Nov 2023
Response from Sudeep Sharma (General Manager) on 28 Nov 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

8/10 Good

Ibrahim

Business traveller, Travelled with group
Liked: Staff & service, amenities
When I got into my room, there were peanuts under the bed, meaning the room was not thoroughly cleaned. During my second night, there was a leak from the roof onto my bathroom floor due to the AC unit. To be clear, the staff was super helpful and the issue was resolved swiftly. However, I would've expected to be offered a different room. In general the stay was really good and the staff made all the difference.
Stayed 6 nights in Aug 2023
Response from Sudeep Sharma (General Manager) on 30 Aug 2023
Dear Guest, Greetings from The Westin Pune Koregaon Park!I am overjoyed to hear your compliments and feedback for our service standards and management. I am truly delighted to know that we were able to live up to your expectations and that you enjoyed our hospitality. We look forward to welcoming you back soon.Warm Regards,Sudeep SharmaGeneral Manager

6/10 Okay

Mazi

Stayed 2 nights in Aug 2023
Response from Sudeep Sharma (General Manager) on 17 Aug 2023
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all forms of input from our guests, and we are genuinely sorry to hear that your experience with us did not meet your expectations.We apologize for any inconvenience or dissatisfaction you may have encountered during your visit. We hope to have another chance to provide you with the exceptional experience we aim for.Sincerely,The Westin Pune Koregaon Park

8/10 Good

Lai Yuin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying there and unfortunately both times for work. Didn’t fully enjoy the hotel facilities. The room was a relaxing respite after a long day of work - highly recommended for business travellers!
Stayed 2 nights in Jul 2023
Response from Sudeep Sharma (General Manager) on 8 Aug 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 Excellent

kratika

Stayed 1 night in Jul 2023
Response from Sudeep Sharma (General Manager) on 24 Aug 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great staff. I found it to be the best amongst all the 5 star hotels in Pune. Beds are slightly old.
Stayed 3 nights in Jul 2023
Response from Sudeep Sharma (General Manager) on 4 Aug 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park

10/10 Excellent

kratika

Stayed 1 night in Jul 2023
Response from Sudeep Sharma (General Manager) on 22 Aug 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2023
Response from Sudeep Sharma (General Manager) on 27 Jul 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 Excellent

Bijoy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional 😊
Exceptional service and very friendly staff.. Check in was quick and welcoming front desk. Shaw and Pragurti from the restaurant very brilliant. Complete 5 star to them.
Stayed 2 nights in Jul 2023
Response from Sudeep Sharma (General Manager) on 20 Jul 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

10/10 Excellent

Tamanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing and I want to explicitly give a shoutout to Shawn who works in the "Market" restaurant. He was amazing, friendly and took extremely good care of us.
Stayed 3 nights in Jun 2023
Response from The Westin Pune Koregaon Park on 17 Jul 2023
Dear Guest,Thank you so much for taking the time to share your feedback with us. We really appreciate your support and look forward to welcoming you back soon.Best wishes,Team The Westin Pune Koregaon Park.

2/10 Terrible

Neville

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible;
I have had most of the hotel staff agree that there were multiple goof ups during my stay; condition of the property is very bad. Please avoid this property. I feel cheated by Marriott for this stay. Would have been more comfortable in a railway lodge I feel.
Stayed 10 nights in Jul 2022
Response from Sudeep Sharma on 18 Jul 2022
Dear Guest, Greetings from The Westin Pune Koregaon Park! At the outset, please do accept our sincere apologies for the inconvenience caused to you. We are deeply saddened to hear that we could not meet your expectations. Although, we take great pride in ensuring that our guests experience the best of hospitality in terms of service or product and overall experience, it's highly unfortunate that we couldn’t meet your expectations. If I may request you to consider your recent experience as an aberration to otherwise high level of world class standard that we are known for and appreciated by guests across all platforms including Expedia. I sincerely hope that in the near future you will surely give us a chance to showcase our hospitality and turnaround your experience. Best Regards, Sudeep Sharma(General Manager)

8/10 Good

Cristina

Stayed 1 night in Jun 2022

2/10 Terrible

santosh

Stayed 3 nights in Apr 2022
Response from George Bennet Kuruvilla on 11 Apr 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Feel Well! Team, The Westin Pune Koregaon Park.

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Best Hotel made by staff working there.
It was my first experience in any Hotel in last 25 years since I started travelling, Westin staff in Pune is very friendly and very good welcome gesture, specially I would mention Ms. Kashmira for providing us refreshing drinks, realizing that after hectic day we were very tired. I would like to thank all Hotel reception staff, including Mr. Pradeep at a time of Checkout.
Stayed 1 night in Feb 2022
Response from Sahil on 8 Feb 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Feel Well! Team The Westin Pune Koregaon Park.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
4 star rooms. 3 star staff.
Check in executive seemed to be a fresher and not very professional. Courtesy was lacking from the majority of the staff. Wash basin was in a pathetic end of life condition. Breakfast didn't have fresh orange juice. One of the staff members rudely asked to put on the mask even while going to take food from the buffet in the restaurant. How is that practical! Keep the hotel shut if you are so concerned about Covid that you will provide instructions to paying guests on how to walk around a buffet!
Stayed 2 nights in Jan 2022
Response from Sahil on 28 Jan 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Be well. Team The Westin Pune Koregaon Park.

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Sahil M (Marketing Executive) on 10 Jan 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Be well. Team The Westin Pune Koregaon Park.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great staff in an ageing hotel.
Have been a frequent guest at this hotel since it has opened. There is major renovation on going, however the manager Mr.Sushil went out of his way to ensure we were not inconvenienced during our stay and accommodated us in a much better room than what we had booked. Look forward to visiting the Westin again.
Stayed 1 night in Dec 2021
Response from Sahil M (Marketing Executive) on 7 Jan 2022
Dear Guest, thank you for sharing your experience with us. We assure you of a consistent service on your next visit! Be well. Team The Westin Pune Koregaon Park.

2/10 Terrible

Samir

Stayed 1 night in Dec 2021
Response from Sahil M (Marketing Executive) on 7 Jan 2022
Dear Guest, thank you for your review. We regret hearing the inconvenience you faced with us and promise you of a reassuring experience on your next visit. Be well. Team The Westin Pune Koregaon Park.

8/10 Good

Kirit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, slow service
Good hotel, under renovation and less facilities right now. Also service is very slow, might be because of limited staff right now. Staff is quite friendly though.
Stayed 1 night in Jun 2021

10/10 Excellent

Ravi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rooms and good restaurants.
Stayed 2 nights in Feb 2020
Response from Nasir Shaikh, General Manager on 28 Feb 2020
Dear Guest, It was a pleasure to have you stay with us. We are pleased to note that your kind words of appreciation for the rooms and restaurants. Looking forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

8/10 Good

Vivek V

Travelled with family
Liked: Cleanliness, staff & service
Good stay, but....
It was a pleasant stay up until the point that they had a really loud party happening just below our window. The party went on for 4 hours! They’ve got to find a better way to do this rather than inconveniencing paying guests. Another quirk about this hotel is that you have to walk through the main buffet restaurant to get to the pool or walk through the main lobby in your swimwear or towel! Really poor design! Otherwise the rooms were comfortable and the breakfast buffet was nice.
Stayed 2 nights in Feb 2020
Response from Harish Kumar on 23 Feb 2020
Sir, I am extremely apologetic and equally embarrassed as you were inconvenienced by the noise travelling to your room during your stay with us. We are also completing the entry to the pool which will be completed within next 2 weeks No words can take away the experience but I am reaching out to you for a consideration on your stay experience with us as an aberration and not as a reflective of our commitment and passion to serve you. Please allow us an opportunity to make amends and It is my earnest effort and attempt to assure that we care and we are sorry for not being able to provide you with a comfortable experience.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel overall but a few issues
Very good hotel and we would definitely stay again. The lobby is beautiful and the staff are attentive and helpful. The breakfast is also fantastic for both Western, Indian and healthy food selections. The rooms are starting to show their age with a few cracks and stains here and there but they are clean and functional with excellent bedding and pillows. The bathroom was excellent and in great condition with a fantastic bath, separate shower and spacious vanity area and sink. The amenities in the room were also first-class. The pool is nice but there was construction going on which meant walking through the restaurant in our swimming gear to get to it. We didn’t mind but some of the diners may have! There was also very loud party on the balcony bar one evening which was deafening even on the 5th floor so we had to change rooms. The cover on our room safe randomly popped open one evening leaving all the valuables exposed. Nothing was taken but it was unsettling nonetheless. All in all a good hotel but a few issues.
Stayed 2 nights in Feb 2020
Response from Nasir Shaikh on 19 Feb 2020
Dear Guest, Thank you for choosing us for your stay in Pune. We are pleased to note that overall you had a great stay with us. I regret to note that you were inconvenienced due to few issues experienced by you during your stay with us. Please accept my apologies. I assure you that each of our customers is critically important to us and we are focused to delivering excellence at every step. We look forward to an opportunity to welcome you back soon to your home in Pune. Warmest Regards Nasir Shaikh General Manager

6/10 Okay

Janki

Liked: Staff & service
Stayed 2 nights in Jan 2020

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Nasir Shaikh on 4 Feb 2020
Dear Guest, Thank you for reviewing us. We are glad to note that overall you enjoyed your stay with us. Your constructive and specific feedback regarding the areas we need to improve on has been duly noted. Looking forward to an opportunity to welcome you back soon. Warmest Regards Nasir Shaikh General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Some good, some service needs improvement
TLocation isn’t walking distance to the main Koregaon Park area, except if you have half an hour or more during day time. There are a couple of bars or restaurants on this side, but mostly construction zones. Italian food was terrific. Other travelers seemed like young business types. Staff was hit or miss. Weekend afternoon at the Pool there was no staff. I had to flag down a cleaning lady to get a menu. Then the hotel manager didn’t seem to care when I checked out and they asked for my reviews. Also pool water was very cold, compared to other 5-stars in the neighborhood. hotel entrance is impressive. Now there are so many new hotels in Pune. This one was playing an old intro ad on the TV’s. The plugs all worked and the desk office space was great. The bathrooms were clean. The lobby cafe was good, and staff in the restaurants were also good. They even packed me a to-go box for my evening bus back to Bombay. The views were good, and the hotel is quiet. the other 5-stars in the area have really out-done themselves like JW Marriott or Conrad.
Stayed 1 night in Jan 2020
Response from Nasir Shaikh on 11 Feb 2020
Dear Guest, Thank you for reviewing us on this forum. Overall, I am glad to note that you had a comfortable stay with us. Your constructive feedback regarding the areas we need to improve on has been duly noted. My team and I look forward to welcoming you back soon to your home in Pune. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of building work going on in the surrounding areas adjacent to the hotel so can detract from the overall experience.
Stayed 11 nights in Jan 2020
Response from Nasir Shaikh, General Manager on 28 Jan 2020
Dear Guest, Thank you for taking the time to write to me. We regret to note about noise disturbance issues in your room. Please accept my sincere apologies. On your future visits, we will ensure that your room is blocked away from all disturbances. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Bhairavi

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Nasir Shaikh on 17 Jan 2020
Dear Guest, Thank you for reviewing us on this esteemed forum. Your positive feedback motivates us to give their best. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Rahul on 5 Jan 2020
Thank you for your feedback.

8/10 Good

Tamara

Liked: Cleanliness, staff & service, room comfort
Pune hotel
The hotel has recently been taken over by the Mariott Group and I found that the service was just not quite as extra as it had been - but it was still quite good. The card readers had major issues and I had to change my room cards on average twice a day but I believe that they were replacing this system. If you get a club room, go and see Arjun in the club! His service was exceptional and he really made me feel welcome! Thanks Arjun. You are fantastic.
Stayed 4 nights in Aug 2019
Response from Nasir Shaikh, General Manager on 16 Oct 2019
Dear Guest, Thank you for taking the time to review us. We are glad to note that overall you enjoyed your stay with us. Arjun at Westin Club is delighted to note that you have recognized his efforts. We thank you for your understanding towards key card system upgradation. Looking forward to your future visits. Warmest Regards Nasir Shaikh

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Nasir Shaikh on 3 Sept 2019
Dear Guest, Thank you for your review. We would be glad to receive your detailed feedback regarding your stay experience with us. My team and I look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Nasir Shaikh on 13 Aug 2019
Dear Guest, Thank you for your review. We are glad to note that you had a comfortable and enjoyable stay with us. Looking forward to many more opportunities to be of service. Warmest Regards Nasir Shaikh General Manager

8/10 Good

BSP, Bangalore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, veg dish spread can be better. The dish options were less...
Stayed 1 night in Jul 2019
Response from Nasir Shaikh on 31 Jul 2019
Dear Guest, Thank you for your review. We are glad to note that you enjoyed your stay with us. Your constructive feedback regarding the vegetarian options to be better has been duly noted. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Rahul Vhanbatte on 17 Jul 2019
Thank You for sharing your feedback.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and staff friendliness!
Amazing food and staff service!!
Stayed 5 nights in Jun 2019
Response from Nasir Shaikh, General Manager on 6 Jul 2019
Dear Guest, Thank you for your review on this esteemed forum. We are pleased to note that you were impressed with the service and the friendliness of the associates. Looking forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Nasir Shaikh on 24 Jun 2019
Dear Guest, Thank you for rating us so well on this esteemed forum. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Nasir Shaikh on 7 Jun 2019
Dear Guest, Thank you for your review. We are glad to note that you enjoyed your stay with us. Looking forward to your future visits. Warmest Regards Nasir Shaikh General Manager

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Nothing was unique .very poor service.staff behavior was very rude,whenevever i was asking for any service they rudely behave,the card key was not working properly i chnged it like more than 7 times..never seen such type of 5 star hotel in my life..i am very disapointed .nd till now they have not unblocked my 5000 which they took during my check-in time from mu credit card.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Nasir Shaikh, General Manager on 26 Apr 2019
Dear Guest, Thank you for your review. We are pleased to note that overall you enjoyed your stay with us. Should you wish to give any feedback, please do let us know. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

4/10 Poor

S/k

Travelled with family
Disliked: Staff & service
its 2 star property not even near to any other westin property
Stayed 1 night in Nov 2018
Response from JM on 19 Mar 2019
Dear Guest Namaste! Please accept my apology for the inconvenience caused to you. Look forward to welcome you back to our hotel. Many Regards,

10/10 Excellent

dattatray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service and STAY.
It was amazing stay. Gym is very nice. Gym trainer Mr. Nilesh is excellent in support. i would definitely visit again
Stayed 1 night in Feb 2019
Response from Nasir Shaikh on 14 Mar 2019
Dear Guest, Thank you for your review. We are glad to note that you had an amazing stay at the hotel and enjoyed working out at Westin Workout. Nilesh is happy to note that you have recognized his efforts. We look forward to welcoming you back soon. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Nasir Shaikh on 14 Mar 2019
Dear Guest, Thank you for rating us so well for your stay at your preferred hotel in Pune. We look forward to your future visits. Warmest Regards Nasir Shaikh General Manager

2/10 Terrible

sunita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3rd rate service by a bunch of amateurs!
3rd rate service by a bunch of amateurs! This hotel needs to be shut down for being irresponsible. My wife and I checked in today. She had called up the hotel on the 13th to pick us up from the airport. When we arrived, there was no car. We called up the hotel and waited for 45 minutes. Every call made by us was met with litany of excuses, i.e., “Madame, we are very sorry, and the car will be there in 5 minutes!”. Every time, this was 20 minutes ago!. Finally, we took a taxi and came to the hotel. Upon arrival, there were 3 people waiting for us. We were told that this was a system error, and this was followed by profuse apologies. We accepted this fact, because these things do happen. However, the reality is that these things do not happen at “real” 5 Star hotels. They happen at 5-star hotel who employ amateurs, who are casual about their work and responsibility. Unfortunately, this Westin is full of these types of people. The story gets even better. We had to go for a pre-marriage party. Being new to the city, we booked a car from the hotel at 8.30pm, in the hope that this is the safest option. At 11.30pm, I called up the driver Ramdas on his phone nearly 100 times, and there was no response! Then I called up the hotel, and the concierge tells me that they had moved the driver, because there was some other important business! I was stunned, with this irresponsible behaviour.
Stayed 3 nights in Dec 2018

10/10 Excellent

S.Kandaswamy, Mddletown, us

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast choices were amazing. The service was excellent. Ms. Siddhi greeted us very warmly and made us feel at home. Everyone at the Breakfast area was very courteous and helpful. Mr. Vaishah at the front desk was very courteous and efficient. He was very helpful in arranging a transport to the airport for us. Mr. Harsh at the Lounge area on the fourth floor was very friendly and helpful. I've stayed in Marriott/SPG hotels in several parts of the world but nothing beats by experience at Westin.
Stayed 5 nights in Nov 2018
Response from Nasir Shaikh, General Manager on 26 Apr 2019
Dear Guest, Thank you for reviewing us on this esteemed forum. We are glad to note your positive words of appreciation for breakfast choices and staff service. Your kind words of appreciation have also been conveyed to Siddhi, Vaishakh and Harsh. They are glad to note that you have recognized their efforts. We look forward to more opportunities to surprise and delight you. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb luxury hotel, excellent staff, clean, tasty food.
Stayed 6 nights in Nov 2018
Response from Nasir Shaikh, General Manager on 26 Apr 2019
Dear Guest, Renewed Greetings from The Westin Pune Koregaon Park! Thank you for your appreciation for the quality of food and staff service. Our team is indeed our strength. We look forward to welcoming you back soon to your home in Pune. Warmest Regards Nasir Shaikh General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Vipra

Stayed 2 nights in Nov 2018

8/10 Good

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
family friendly
amazing
Stayed 1 night in Aug 2018