- Disliked: Property conditions & facilities, room comfort
Too expensive and NOISY
After more than 10 hours driving (almost 5 hours in a terrible trip from Mumbai to Pune) and 3 flights from Europe, I arrived at hotel around 8.30AM and I asked if the quiet room which I paid for is ready. I told that I am VERY tired and if the room is good I will stay at least one week (I am still in Pune). They told me that I need to wait. I was waiting so much that I even fell asleep couple of times on the chair. Finally, after 10AM I could go to the room after I paid something at reception thinking that it was local tax, since for the hotel I paid couple of days before. Even being very tired I could not sleep because of crazy noise from street (tipical in India to have the hand bonded on horn buton). I thought that I will sleep well during the night. No way! Even the room was at last floor, it was impossible for me to sleep because it was just above the main Street. In the morning I asked at reception to change my room and they did it quite fast. It was a little better than first one but still noise, old, not working TV (like first one). I just refused to stay longer than booking since they also increased the price. For half amount of money you can have MUCH better rooms in Europa and QUIET ONES IN CIVILIZED cities. So BE SURE you arrive at hotel when checkin starts, since for couple hours earlier they charged me with 1200 rupees (as early check-in). Please double check if breakfast is INDEED included when you book online the room!!! I had this 'nice' surprise.