I will be back!
It’s the little things that make us feel warm and fuzzy at an otherwise impersonal hotel. A warm welcome at the reception. A handwritten note in the room. Kiran, the duty manager, cordial and customer centric. The staff at the restaurant, the quality of food. The drivers who dropped us to work and picked us up again in the evening. The guards at the gate... everyone from start to finish was simply marvellous. The thankyou for staying with us chocolate note on a plate with a croissant was a nice touch too. Hyatt Pune felt like a home away from home! Thank you for making us feel so welcome and valued. Special thanks to Kiran for being a darling and being extra helpful.