2 restaurants, lunch, dinner served; local cuisine

Reviews of Berjaya Praslin Resort

3 out of 5
Berjaya Praslin Resort
Anse Volbert, Praslin Island

Reviews

6.6
Rating 10 - Excellent. 32 out of 184 reviews" "
Rating 8 - Good. 56 out of 184 reviews" "
Rating 6 - Okay. 49 out of 184 reviews" "
Rating 4 - Poor. 28 out of 184 reviews" "
Rating 2 - Terrible. 19 out of 184 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

7.8/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shakeel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice.Staff were wonderful.Amazing beach right across the road
Stayed 1 night in Feb 2024
Response from Saleem on 1 Mar 2024
Dear Valued Guest,Thank you very much for taking the time to review Berjaya Praslin Resort, we are delighted to know that you had such an enjoyable experience and we appreciate your lovely feedback. We look forward to welcoming you again.With warm regards,Berjaya Praslin Resort

10/10 Excellent

leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxed and convenient position . Staff always friendly . Good choice of food in the hotel
Stayed 5 nights in Apr 2023
Response from Lucinda on 4 May 2023
Dear Valued Guest,It was an absolute pleasure to have received you and delighted that you had a pleasant stay with us. Thank you for your overall rating of your stay at the Resort.We are delighted that you enjoyed so many aspects of your stay. The team and I really enjoyed serving you and doing our best to make sure you have an unforgettable time at Berjaya Praslin Resort. We are all looking forward to welcoming you back to our Resort in the near future.Until then, we remain with our tropical regards.

6/10 Okay

Jeaninne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was amazing, the place is dated and needed updating immediately
Stayed 4 nights in Jun 2022
Response from LV on 13 Jun 2022
Dear Guest, Thank you for your ratings and positive comments about the staffs. We have noted your observations about the room with great concern. We hope that in all you had a pleasant stay with us and look forward for your return. Until then we remain with tropical regards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good place to stay, only 1mile from town, but then again nothing is far on that island
Stayed 10 nights in May 2021
Response from Saleem on 26 May 2021
Dear Guest , Thank you very much for choosing to stay at the Berjaya Praslin Beach Resort and for taking the time to complete this review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. Best Island regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was on a level you dont often get. The kind manager arranged a room for me at 1am due to another property falling through. He went the extra mile to help. The staff were also polite and pleasant. Proximity to a beautiful beavh also helped.
Stayed 1 night in Jan 2021
Response from Saleem on 11 Jan 2021
Dear Guest, Thank you for resent stay with us. We are glad to hear that you have enjoyed holidays at Berjaya Praslin Resort. It was my good pleasure to assist you with accommodation. Keep safe & Best island regards.

8/10 Good

Nissim

Liked: Staff & service
nice hotel but lacking a bit
the hotel was ok, location was good as for what i saw it is the busiest it can be around this hotel, it has a restaurant right on teh beach but just a shame they dont have good sun beds as they have at the hotel pool and no real shade unless you want to burn, the hotel is not far from cafe des arts which is a great place to go for food or drinks, its a shame the pool water didnt look as clean and they dont have wifi at the beach restaurant, anyhow wifi was very poor, in la digue i got 100mb speed but here it is less than 1mb speed for wifi which is very poor so nothing was loading for me
Stayed 3 nights in Dec 2020
Response from Saleem on 28 Dec 2020
Dear Guest, Thank you for your recent stay with us and your feedback. We are glad to know your overall stay was good, refer to your comments we have beach beds but cannot be the same like pool beds due to the humid and sandy beach. We also daily clean & disinfect the pool water. Its true in la dique small guest house has good speed internet while being a large hotel once particularly in the evening many user login the the same time affects the internet speed however it in enough good to access email , whats-app but probably nor faster loading the media like youtube. We thank you again wish you you have a nice onward journey. Keep Safe

10/10 Excellent

Roustam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2020
Response from Saleem on 14 Dec 2020
Dear Roustam, We thank you for excellent rating for your stay. Hope to see you again. Keep safe

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff warmth. Friendly service. Any requests were attended to immediately. Mr Salim - the manager - was very good, great assistance and had our best interests in mind. Amazing front office staff. Chefs were great and extremely welcoming.
Stayed 7 nights in Dec 2019
Response from Saleem on 7 Jan 2020
Dear Guest, It was our pleasure to have you with us. We thank you for your time to post feedback about your recent stay and for the team members who were gone through a quality service to ensure your comfort. We wish to see you again. Kind regards

6/10 Okay

GJ

Disliked: Property conditions & facilities
No 3 star but 2 star
The hotel was a bit old fashioned, the breakfast and the diner buffet was not that great. The hotel is located near the public beach but have only 9 daybeds on the beach. They forgot to give us douche gel and had to ask twice for a bottle.
Stayed 3 nights in Oct 2019
Response from Saleem on 30 Oct 2019
Dear Guest, thank you for your recent stay with us and time taking to write feedback. We apologizes for not being up to your expectations. In case of your next visit please drop us a note so we make sure that we look-after your needs.

10/10 Excellent

Dolores

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Saleem on 24 Sept 2019
Dear Dolores, thank you for staying with us and time taking for excellent review, we are glad to have enjoyed your stay. We look forward to see you again. Thank you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is excellent and the manager Mr Kappila and duty Manager Mr Salim were very helpful The location is excellent my family really loved it
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jan 2019
Response from Saleem on 30 Mar 2019
Dear Guest, Thank you for your feedback and we do apologies for not being up to your expectations.

8/10 Good

Silvina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
It was a good value for money. They should have plug adapters
Stayed 2 nights in Jan 2019
Response from Lucille on 2 Feb 2019
Dear Silvina, Thank you for feedback , your suggestion has been noted.

4/10 Poor

Ziga

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissattisfied.
Room was very poor maintained, every second lightbulb shined. Holders were not tightened. We had also a lot of ants in the room.Staff replied, they were busy. Pool is also quite dirty. Otherwise staff is friendly, and breakfast is on a decent level. For this kind of money, a service and room condition should be on a higher level.
Stayed 3 nights in Dec 2018
Response from Saleem on 3 Jan 2019
Dear Ziga, We thank you for time to post this review. we do apologies for the inconvenience in the room and at pool. We are looking into the issues that has been raised. While we do appreciate your comments about the services.

10/10 Excellent

Trez02, Washington, DC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property to stay at with a partner. The staff was very friendly and always helpful. They went out of their way to decorate the room for my partner's brithday.
Stayed 2 nights in Nov 2018
Response from Saleem on 20 Nov 2018
Thank you so much for staying with us and we are glad hear that you have had a great time and enjoyed your birthday.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
- Nice location with free car park - Friendly and kind staff - Good variety of food for breakfast - Free WiFi, free safe, free aircon, refrigerator, mini bar, TV, big table, big comfortable bed, etc was included in our big room. We were satisfied with our staying in this hotel and we wouldn't hesitate to come back again
Stayed 4 nights in Apr 2018
Response from Zaharudin Abdul Jalil (Mr) on 7 May 2018
Dear Guest, Thank you for taking the time to write such a positive and extensive review about Berjaya Praslin Beach Resort. We were delighted that you have enjoyed your stay with us and have carried back pleasant memories of our hotel and the services on offer. I am also grateful of your kind comments in regards to our team who play a vital role in providing a memorable experience to our guests. We look forward to welcome you back to little island of paradise in the near future.

10/10 Excellent

Miro, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, cosy hotel with calm a relaxing atmosphere.
All hotel staff from the management, reception to cleaning lady were very nice, friendly and helpful, always polite and smiling. I would like to thank you all (Heidi, Jousko, Jenni, Maryvonne and manager Saleem) for making our family holiday perfect!
Stayed 11 nights in Apr 2018
Response from Zaharudin Abdul Jalil (Mr) on 2 May 2018
Dear Miro , Thank you very much for choosing to stay at the Berjaya Praslin Beach Resort and for taking the time to complete this review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards. We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hotel staff approachable and helpful, and the room felt secure. Good location to the beach too. The rooms and fittings were tired, but kept clean. The pool has sharp steps which need sorting urgently.
Stayed 10 nights in Mar 2018
Response from Zaharudin Abdul Jalil on 13 Apr 2018
Dear Guest, Thank you for taking the time to write such a positive and extensive review about Berjaya Praslin Beach Resort. We are looking into the pool improvement. We were delighted that you have enjoyed your stay with us and have carried back pleasant memories of our hotel and the services on offer. I am also grateful of your kind comments in regards to our team who play a vital role in providing a memorable experience to our guests. We look forward to welcome you back to little island of paradise in the near future. Yours Sincerely Zaharudin Abdul Jalil (Mr) General Manager

2/10 Terrible

Russell, texas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your time
This hotel is a bamboozle. They have Great photographer. They make it look great in photos. In reality, no way!! Bug infested rooms, one inch foam liners for mattresses, beachfront villas are 1/4 mike from the beach. Dinner buffet was bland with stray dogs and cats begging at the tables... tourists side of the island, which means crime. Couldn’t sit at the beach without someone coming up to sell you something every 10 minutes... not with private beach... hotel is near public beach. We left after one day... never again!!
Stayed 5 nights in Nov 2017

6/10 Okay

A, London

Liked: Staff & service
Average plus hotel by the beach
Very conveniently situated, close to convenience stores and bus stop, 2 minutes walk from the beach, the restaurant of the hotel is actually on the beach. The gardens on the hotel grounds are really pretty, staff is very nice and arranging. The rooms are a bit outdated and it really is a shame that in 2017 there is no wifi in the rooms. But since you don't spend your days in the bedrooms, it's
Stayed 8 nights in Oct 2017

2/10 Terrible

Alkis, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Think twice before you book in this hotel. They do not clean the rooms, they do not provide clean towels, the staff is aggressive and the breakfast is terrible and of lowest quality. We woke up in a morning and realised that all rented cars in the hotel's parking had scratches, no matter that the parking is supposed to be patrolled by their security! Please do not book here.
Stayed 3 nights in Sep 2017

6/10 Okay

Andrew

Liked: Cleanliness
Odd
The hotel requires some work to bring it upto satisfactory standard. Some rooms are renovated others not. Pool requires a serious clean there is a large scum line. Generally ok. Staff are a little reluctant to greet initially.

2/10 Terrible

fazal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wud not reccomend
Staff were rude and not professional at all. The room was old and didn't in towels and air con wasn't working

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good position near beach
Facilities are dated. Customer service is lacking. Inconsistent approach by staff - some are friendly, others very aloof and not welcoming or pleasant towards guests.

6/10 Okay

Verified traveller

Wi-fi signal was not good. Helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was ok, one downside which I didn't notice while booking is there is no free Wifi. Also, I had to wait long to get the room

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Old Hotel
Very old with few updates. Staff does not like managers. Coral is dead, poor diving.

4/10 Poor

Andrew, Cae Town, South Africa

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor dirty and run down.
Black mold on the shower curtains, toilet flush mechanism was broken so you had to remove the lid to flush. Air conditioning was leaking so much that we had to put a towel under it to absurd the spil. The Expedia advert was taken at night and the rooms shown give a false sense of expectation. Staff, although friendly were not interested when advised of the problems. Overall....a hotel in decline, I would STRONGLY advise you not to book here.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great location
Praslin is a lot smaller than Mahe, but a must see. The location of the hotel was great. There were restaurants and bars nearby, and of course the beach. Beach has a lot of sting rays so be careful!

6/10 Okay

Mani, Cambridge, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very conveniently located to beach and town centre
First impressions were great - excellent location and well laid out gardens and cottages. We had paid extra for a luxury/superior cottage and found the room to be OK - nothing great though adequate, a drawback was that it was poorly lit with little natural light and a dark wood paneled interior not helping. It was later during the stay that we realised that all the other luxury rooms were way better having been recently renovated, ours (and possibly a few others) were far older and unpleasant in comparison. When we asked the manager he confirmed that the prices were the same, and that rooms were randomly allocated to guests. He however was rude and refused to allow us to be shifted to one of the other rooms, even though they were empty. It is possible that the allocation is not random, but is along racial lines or on other factors which I was unable to understand as there was no evident reason as to why we were not allowed to shift.

8/10 Good

Suresh, Pune

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and next to the beach.
A wonderful stay in Berjaya Praslin Hotel. It is located next to the beach and has pristine environment. Very neat and clean area, in fact entire Island is very clean. A market is at walking distance. Local bus stop is very close to the hotel. Hotel staff is okay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was great
Was amazing

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great base and most welcoming
Terrific rustic place that worked perfectly for our budget and needs

4/10 Poor

Alfonso, Italia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL to be massively renovated
We spent two nights at Berjaya Praslin Resort. The Hotel is nicely located in Anse Volbert, a very good base to explore Praslin and the surronding little islands. We found this hotel essentially OLD. Our room had forniture that probably was from the 70s. Also the bathroom was very rough, for sure not adequate to a rate of 180 €/night. Moreover there were several cracks in the walls and in the roof allowing lizards and geckoes in. Also, Air conditioning was not working. Staff is honestly not good with most of them that seem slow and not willing to help. The breakfast is really not fantastic with poor choice, but this seems to be a common characteristic in Seychelles. In conclusion the hotel has a good potential, but needs massive renovation and with this pace it just doesn't work. I would not suggest this hotel as of now.

6/10 Okay

CB

Liked: Staff & service
Disliked: Cleanliness
Budget hotel near the beach
nice location. standard room. It was a smoking room and had very, very stale smell of cigarette that was choking. There were cobwebs, a cockroach and the toilet had not been cleaned becasue there was still a 'twinkle' on the toilet seat! The table tops were not wiped. just not very at ease with level of cleaniess. i honestly felt the same way about the breakfast served. Someone is sleeping on the job. The staff were helpful though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John, New York, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Well-run, reasonably-priced resort hotel
This is a well-run resort hotel with well-maintained facilities. Attention potential US clients: there are some amenities that would be standard in an American facility of this caliber that are not available here: no TV in the room, no WiFi in the room (lobbies only). However, the staff are courteous and eager to help. The rooms open to the outdoors: poolside or beachside. The deluxe rooms are large with good air conditioning, and a second (twin-size) bed is standard in these rooms. The king-size bed mattress was firm but comfortable. The baths are adequate and ventilate directly outdoors (no A/C). There are refrigerators and coffee/tea service in each deluxe room. Beach towel and hotel safe services are run through the reception. The resort partners with a few travel agencies, which maintain desks in the lobby so that one can book excursions directly from these services. There is no general concierge. Food in the resort's restaurants was good, not great (we booked bed & breakfast, not full-board). We saw many families with small children as well as many adult-only parties. The common areas (including the pool, bar, and game room) were well-serviced, and pleasant to use.

4/10 Poor

Peet & Barbara, South Africa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not again
This Hotel has zero atmosphere or character and we don’t recommend it at all to couples or Honeymooners. Large tour groups and families on a tight budget might find it OK. The Hotel grounds extends to the beach (closest rooms about 60 meters from beach), just a pity the public walkway for the locals cross the stretch between the beach and the rooms!! This is a concern for privacy and also security (maybe why your room has three different locks on the door and you are warned by the Hotel to lock everything). The irony, there is no safe in the room! The beach seems to be the mooring placing for all local boats so again lots of “outsiders” no privacy or atmosphere. My wife were harassed within 2 minutes of walking on the beach. We booked for 6 days but checked out the next day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I will stay there next time.
Good place, nice stuff. delicious breakfast. near the beach, and the diving centre. I hate those ants, they are every where.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christophe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nous avons passé 10 nuits dans une chambre Deluxe (120) vue sur la piscine centrale. Chambre spacieuse, décoration agréable et propre. Super accueil tout au long du séjour. La plage est à 2min, bons restaurants à proximité, club de plongée Octopus au top juste à côté. Le petit déjeuner est varié, un cuisinier prépare devant vous omelettes, pan cakes…
Stayed 10 nights in Jul 2023
Response from Lucinda on 26 Jul 2023
Dear Valued guest,First and foremost we would like to thank you for the praising review you shared following your recent visit to our Berjaya Praslin resort and are delighted to read that we were able to match your expectations.We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Praslin.Lastly yet importantly we would like to thank you for your highlights on the service you received and we will not fail to share your praising comments with the entire team for their contribution to your wellbeing whilst staying in the hotel.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

8/10 Good

Anette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2023
Response from Salim on 2 Jun 2023
Dear Guest, we thank you for your stay and time to share your feedback with us.Kind regards.

6/10 Okay

Pascale

Liked: Cleanliness, staff & service
L’accueil et tout le personnel sont vraiment charmants et à notre écoute . L’hôtel est super bien situé directement sur la plage anse Volbert . Par contre , ne surtout pas prendre une chambre standard mais pour 20 ou 25€ de plus , une chambre deluxe ! Ça change tout ! Dans la chambre deluxe , il y a le wifi .. il ne manque qu’une fenêtre ! Je me sentais en prison sans pouvoir ouvrir de fenêtre . L’hôtel est vieux et a besoin de rafraîchissement.
Stayed 8 nights in Dec 2022
Response from LV on 13 Jan 2023
Cher Monsieur Pascale,Ce fut un plaisir absolu de vous avoir reçu et ravi que vous ayez passé un agréable séjour parmi nous. Merci pour votre évaluation globale de votre séjour au Resort.Nous sommes ravis que vous ayez apprécié tant d'aspects de votre séjour. L'équipe et moi avons vraiment apprécié de vous servir et de faire de notre mieux pour que vous passiez un moment inoubliable au Berjaya Praslin Resort. Nous prenons bonne note de votre observation qui nous aidera à améliorer notre service.Nous sommes tous impatients de vous accueillir à nouveau dans notre Resort dans un proche avenir.Jusque-là, nous restons avec nos salutations tropicales.

4/10 Poor

Gerald

Stayed 7 nights in Jul 2022
Response from LV on 22 Jul 2022
Dear guest, Thank you for sharing your rating of your recent stay with us. We apologize if our hotel was not to your expectations but hope we can get the chance to make it up to you during your next planned trip. kind regards.

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Jun 2022
Response from LV on 15 Jul 2022
Dear esteem guest, Thank you for choosing Berjaya Praslin resort for your recent stay on Praslin and for leaving your rating. We hope you had a wonderful holiday and experience with us and look forward to welcome you again. Until then, we remain with tropical regards.

6/10 Okay

Jerker

Liked: Staff & service, room comfort
Enkelt 3-stjärnigt Hotel
Berjaya är ett lite nedgånget o slitet hotell. Allt fungerar men det ger inte känslan att hit vill vi återkomma. Läget är bra, nära stranden, ett flertal bra restauranger inom ca 5 min promenad. WiFi fungerar hjälpligt vid receptionen o poolen men inte alls i rummen. Frukosten OK men lite tråkig
Stayed 7 nights in Dec 2021
Response from Saleem on 31 Dec 2021
kära gäst Tack för din senaste vistelse hos oss. Vi ber om ursäkt om din vistelse inte motsvarade dina förväntningar. Vi hoppas att vi kan återuppbygga ditt förtroende för Berjaya Praslin under din framtida vistelse. Vi tar tillfället i akt att önska dig och din familj ett Gott och gott nytt år 2022. Tack.

10/10 Excellent

Edina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaralás a földi paradicsomban
Nagyon kedves személyzet. Ár-èrtèk arányban, elhelyezkedésben kiváló szálláshely. J9 kiindulási pont. Anse Volbert a legkènyelmesebb part Praslinon. Imádtam minden percèt az ittlètnek!
Stayed 10 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Etablissement correct. Rien d'exceptionnel. La nourriture est correcte mais nous avons eu bien mieux dans d'autres établissements. Personnel agréable.
Stayed 3 nights in May 2021
Response from Saleem on 19 May 2021
Cher invité , Merci beaucoup d'avoir choisi de séjourner au Berjaya Praslin Beach Resort et d'avoir pris le temps de terminer cette critique. Nous apprécions grandement les commentaires de nos clients et nous nous efforçons constamment d'atteindre les normes de qualité les plus élevées. Meilleures salutations

8/10 Good

karsten

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typisches pauschal Touristen Hotels
Das Hotel ist in die Jahre gekommen,man hätte Jetzt Zeit gehabt die Anlage und die Zimmer etwas zu renovieren,war leider nicht der Fall,Duschwasser Morgens kalt, abends gelegentlich warm, Wohl durch die Sonne, Essen war immer Gut und reichlich, Bett hart und unbequem,wie gesagt Mobiliar alt und abgenutzt
Stayed 7 nights in Jan 2021
Response from Saleem on 31 Jan 2021
Lieber Karsten, wir danken Ihnen für Ihren Aufenthalt und Ihre Zeit, um Ihre Erfahrungen auszudrücken. Unser Hotel ist alt, jedoch sind die meisten Zimmer, insbesondere Standard- und Deluxe-Zimmer, renoviert. Wir entschuldigen uns, dass es nicht Ihren Erwartungen entsprach. Wir freuen uns zu hören, dass Ihnen das Essen im Hotel gefallen hat, es ist das gute Preis-Leistungs-Verhältnis, das Clietns für Zimmer und Essen ausgegeben haben. Wir hoffen, Sie bald zu sehen und kontaktieren Sie uns bitte, wenn Sie die kleine Paradise-Ecke erneut besuchen möchten. Vielen Dank und Sicherheit

10/10 Excellent

Jessica, Berlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Auf Praslin habe ich im Berjaya Praslin Resort für 15 Nächte im Deluxezimmer 201 gewohnt. Kein Luxusresort, aber am traumhaften Cote d Or Beach und Preis-Leistung stimmen für mich total. Bestes Frühstück im fernen Ausland was ich je hatte! Es gibt so gut wie alles! Sämtliche Eierspeisen, Bacon, Würstchen, Waffeln, Pancakes, Croissants, Toast, Früchte, Käse, Joghurt und vieles mehr. Ein super hilfsbereiter Manager, tolles Team und enorm guter Service gerade zu dieser jetzigen Pandemie Zeit. Ich hatte nur Frühstück gebucht, ein leckeres Essen zum Abend kostet momentan dank Kurs zwischen 7-10€ (180-250 Rupees) Wir waren im Januar 2021 wegen COVID-19 zum Schluss nur 10 Gäste und fühlten uns sehr familiär aufgenommen und wunderbar betreut. Bei Problemen und während der sechstägigen Quarantäne wurde jegliche Hilfe angeboten. Als es mir ein paar Tage nicht gut ging, hatten sich sämtliches Personal vom Kellner, Koch, Security und Manager rührend um mich gekümmert und immer wieder nach meinem Wohlergehen erkundigt. Danke vielmals! Ich empfehle dieses Hotel definitiv weiter und komme selbst auch gern irgendwann wieder.
Stayed 15 nights in Dec 2020
Response from Saleem on 17 Jan 2021
Liebe Jessica , Vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive und umfassende Bewertung über das Berjaya Praslin Beach Resort zu schreiben. Wir haben uns sehr gefreut, dass Sie Ihren Aufenthalt bei uns genossen und angenehme Erinnerungen an unser Hotel und die angebotenen Dienstleistungen zurückgebracht haben. Ich bin auch dankbar für Ihre freundlichen Kommentare in Bezug auf unser Team, das eine wichtige Rolle dabei spielt, unseren Gästen ein unvergessliches Erlebnis zu bieten. Wir freuen uns, Sie in naher Zukunft wieder auf der kleinen Paradiesinsel begrüßen zu dürfen. Dein Front Office Manager