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Reviews of Days Inn & Suites by Wyndham Port Richey

2 out of 5
Days Inn & Suites by Wyndham Port Richey
10826 Us Highway 19, Port Richey, FL

Reviews

6.4
Rating 10 - Excellent. 243 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 150 out of 1001 reviews" "
Rating 2 - Terrible. 208 out of 1001 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
The pool was heated
Stayed 1 night in Apr 2024
Response from Front Desk on 6 Apr 2024
Thank you for taking the time to review us. We just had that heater fixed for the pool and we are still working on the hot tub. We hope to see you in the future.

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
We woke up with bug bites from the beds and the bathroom light never worked. Also I did not receive my full deposit back because my toddler got a bloody nose in the middle of the night and some blood got on the sheets.. we had to leave before the lobby was open so I left a note for the staff.
Stayed 3 nights in Mar 2024
Response from Front Desk on 30 Mar 2024
We are very sorry for the issues you had to deal with. Also sorry for having to charge for the blood. We are working very hard to fix that issue.

8/10 Good

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In process of renovating.
Stayed 2 nights in Mar 2024
Response from Front Desk on 27 Mar 2024
Thank you for taking the time to review us. We are working very hard on the renovation. We hope to see you again in the future. : )

6/10 Okay

Kayla Ann, Lapeer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed at this place for a few days just because it confidently across the street from the rest of my group. I will have to say that you can tell they are upgrading the air conditioning and remodeling the rooms. The bathroom was completely new, the housekeeping was on point, however, the people that were around that area were the problem. A lot of tweakers😬 the property does their best to keep that out of the area, but somehow they find their way in there. Other than that, if ya have a backbone, you’re good:)
Stayed 4 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
Thank you for taking the time to review us. We try our hardest with our guest and to keep the property safe and clean. We hope in the future you can give us another chance.

2/10 Terrible

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very sketchy clientele loitering in the parking lot, not safe at all. Dirty.
Stayed 2 nights in Mar 2024
Response from Front Desk on 26 Mar 2024
We are very sorry for the issues you had to deal with. We are working very hard to resolve them. We try our hardest to keep our hotel safe and clean.

6/10 Okay

Marilyn, auburn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property not as presented by expedia
Stayed 1 night in Mar 2024
Response from Front Desk on 22 Mar 2024
We are very sorry for the issues and we are working very hard and have been working very hard to improve the property.

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to review us. We wished you enjoyed your stay better. Please rest assure we are working very hard to finish all of our rooms.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was just very nice. Lots of shopping and eating options close by. Staff are very friendly and helpful. A great place to stay.
Stayed 2 nights in Mar 2024
Response from Front Desk on 12 Apr 2024
Thank you so much for taking the time to review us. We are very happy you enjoyed your stay and the stay. We hope to see you again soon. : )

10/10 Excellent

Christina, Shelbyville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction, but the staff was very helpful and the room was clean and in excellent condition. Great value for the price
Stayed 1 night in Mar 2024
Response from Front Desk on 17 Mar 2024
Thank you so much for taking the time to review us. We are very happy you enjoyed your stay. We hope to see you in the future.

4/10 Poor

Michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room they gave us water would not work in the tub and lamp would not work . The second room they gave us smelt like smoke and we saw what looked like roaches. The food was good for what they had and housekeeping was great. Would advise at this time to avoid this hotel.
Stayed 3 nights in Mar 2024
Response from Front Desk on 11 Mar 2024
We are very sorry for the issues you had to deal with. We are working very hard of improving all issues.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still waiting for my deposit to be returned. I hold out little hope.
Stayed 1 night in Mar 2024
Response from Frotnt Desk on 5 Mar 2024
We are sorry for that. Once you check out with us we reverse the deposit. The bank takes 3-10 business days to repost back to your account. If any issues after those days please feel free to contact us. Thank you.

6/10 Okay

Kit, Columbia City

Travelled with family
Liked: Staff & service
Disliked: Amenities
The 100 required deposit was a surprise. Have not had a hotel require that before
Stayed 2 nights in Mar 2024
Response from Front desk on 4 Mar 2024
We are sorry that we have to require one. Guest tend to want to smoke in the rooms. However the guest get there deposits back at check out. We hope to see you in the future.

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia confirmed my booking and assured me I had a reservation upon arriving in town. I asked for pet friendly and it was confirmed. Last room in town they said. When I arrived at hotel 10 minutes later, the desk clerk was very rude when she explained I don’t know why they did that, I do not have any rooms. I showed her my confirmation on phone as she went from one computer to another fussing. I said I would have to sleep in the car and after a while she miraculously found one room. A king suite. Which was what Expedia reserved for me. But no dogs she said. So my puppy had to sleep in the car, then stay with family in the area. Not a problem. Then she charged a large sum for deposit. I asked if it was for incidentals only and she said yes. Upon check out I was charged an extra fee for penalizing me because I booked through Expedia, (third party). I will never stay at this hotel again and I will continue to tell my experience when asked. The staff could have made it pleasant but their attitudes prove they need to stay there, no other brand would tolerate their attitude. The hotel itself was without amenities, no tv, no closet, no hangers, no clothes rack, no blanket, no bedspread, no iron and the sign posted on the bathroom mirror threatened to charge for each of these things if you took them. The filth needs not to be mentioned. It goes without saying. Never again.
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb 2024
We are very sorry you had to deal with all those issues. We will be talking to the employee to about there attitude. We are remodleing the hotel and very sorry for the room not being complete.

6/10 Okay

Laura

Liked: Cleanliness
The room was not ready for 3pm check in. At 4:30, it still took over 30 minutes to check in. We were not aware that the property is having a make over. The bed was clean, but the couch was old and the coffee maker was rusty.
Stayed 1 night in Feb 2024
Response from Front Desk on 27 Feb 2024
We are very sorry for the check in taking so long. We've been in the process of a make over for a while now. We will fix the other issues as well. We hope to see you in the future.

2/10 Terrible

Darien

Stayed 1 night in Feb 2024
Response from Front Desk on 20 Mar 2024
We are very sorry you did not enjoy your stay very well. Please rest assure we are working very hard to fix all the issues.

2/10 Terrible

Joy

Travelled with partner
Disliked: Amenities, property conditions & facilities
The checkin was terrible. I felt sorry for the girl who was clearly overwhelmed and the gentleman (probably the owner) did not help her with the phone ringing off the wall. My first room had other people’s belongings so we had to change rooms. The key didn’t work for 2nd room. Had to go back to office for the 2nd time. I had no problem with the lady who works there. She was doing the best she could. Just needed some help. Some guests were loud and partied pretty late. That was irritating. The room is so drab and cheap. This is my last time to stay at a Days Inn.
Stayed 1 night in Feb 2024
Response from Front Desk on 25 Feb 2024
We are very sorry for the problem with checking in. We are trying our hardest to improve on all the issues. We hope you can give us another chance in the future.

2/10 Terrible

Peggy

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smell awful. Very outdated and not very cleaned.
Response from Front Desk on 25 Feb 2024
We are very sorry for the way the room was. Please rest assure we are taking care of the issues.

8/10 Good

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pleasant front desk help. Pool was very nice. Quiet for the most part of our stay.
Stayed 3 nights in Feb 2024
Response from Front Desk on 23 Feb 2024
Thank you for taking the time to review us. We are very happy you enjoyed your stay and hope to see you in the future. : )

4/10 Poor

Mike

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Under construction workers urinating by my car, room smelled bad very poor
Stayed 1 night in Feb 2024
Response from Front Desk on 23 Feb 2024
We are very sorry for the issues you had to deal with while staying with us. Please rest assure we are taking action on the issues.

6/10 Okay

Chris

Disliked: Staff & service
no iron tv remote broken girl at desk busy on cell
Stayed 1 night in Feb 2024
Response from Front Desk on 21 Feb 2024
We are very sorry for the employee and will be addressing that. We will fix the issues with the room. We hope to see you in the future.

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not properly cared for, broken curtains, holes in tile/floor, old microwave and mini fridge. Room service didn’t clean, just replaced towels.
Stayed 7 nights in Jan 2024
Response from Front Desk on 8 Feb 2024
We are very sorry for all the issues you had to deal with. We are working very hard right now to replace everything at the hotel.

2/10 Terrible

Tiesha

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was filthy and everything in bad shape , it’s not safe because the door locks are broken . The customer service the night we got there was okay but to check out the man was rude and not very polite disrespectful and there was a huge line because it was only him on the front desk . They should close this place .
Stayed 2 nights in Jan 2024
Response from Front Desk on 5 Feb 2024
We are very sorry for the property, we are remodeling and we are working very hard to clean up after that. We are also sorry for the man and will be talking to the employee.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was very clean. Only reason for 3 stars was construction going on which made getting around the building a little tougher with traffic. One of the guests getting arrested was not good for my son to watch.
Stayed 3 nights in Jan 2024
Response from Front Desk on 31 Jan 2024
Thank you for taking the time to review us. We are very sorry for all the construction we have going on, also very sorry for the cops with the other guest.

8/10 Good

Arthur T

Stayed 3 nights in Jan 2024
Response from Front Desk on 20 Mar 2024
Thank you for taking the time to review us. We are happy you enjoyed your stay. We are still working very hard to get all of our rooms all updated.

8/10 Good

Margarida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Everything was good besides the microwave was very dirty
Stayed 8 nights in Jan 2024
Response from Front Desk on 25 Jan 2024
Thank you for taking the time to review us. We are very sorry for the microwave and thank you for bringing it to our attention to fix the issue. We hope to see you in the future.

4/10 Poor

Bruce

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 20 Jan 2024
We are very sorry you did not enjoy your stay. We are working very hard to improve on our hotel.

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Front Desk on 22 Jan 2024
Thank you for taking the time to review us. We are very happy you enjoyed your stay and we hope to see you again in the future.

8/10 Good

john

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The area is mostly quiiet.
Stayed 1 night in Jan 2024
Response from Front Desk on 14 Jan 2024
Thank you for taking the time to review us. We are happy you enjoyed your stay and we hope to see you in the future.

6/10 Okay

teddy

Travelled with family
Disliked: Property conditions & facilities
Property may be under renovation but junk all over. It really needs Reno.
Stayed 1 night in Jan 2024
Response from Front Desk on 8 Jan 2024
We are very sorry for the junk being outside. We are remodeling our hotel and we are working very fast to rid of the junk.

8/10 Good

Milah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really wonderful and you was definitely an upgrade from the place I had the night before.
Stayed 1 night in Dec 2023
Response from Front Desk on 31 Dec 2023
Thank you for taking the time to reviw us. We are happy you enjoyed your stay and we hope to see you in the future.

4/10 Poor

Cheryl

Disliked: Cleanliness
I did not complete my stay at this location, the room was not clean, it smelled horrible! I was not letting myself or grandchildren stay there. Only one light in the room worked, the refrigerator wasn’t working. …. I didn’t even bother trying to get my money back,
Stayed 1 night in Dec 2023
Response from Front Desk on 30 Dec 2023
We are very sorry for the issues you had to deal with. Please rest assure that this issue is being fixed.

2/10 Terrible

Sean

Stayed 1 night in Dec 2023
Response from Front Desk on 30 Dec 2023
We are very sorry you did not enjoy your stay very well. We are working very hard to improve on the hotel.

6/10 Okay

Tess

Travelled with partner
Disliked: Amenities, property conditions & facilities
It appeared people were living at this motel and the sink was stopped up and furniture was dirty and stained. Even the breakfast was crappy looking. I would not stay at this motel again.
Stayed 1 night in Nov 2023
Response from Front Desk on 28 Dec 2023
We are very sorry for the issues you had to deal with. We do have a few rooms that are veterans that the church is helping. We are working very hard to improve on the issues.

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service
The hotel is undergoing renovations but I was very pleased with my experience I wouldn't describe it as a five-star hotel but for a comfortable place to sleep it was perfect and the staff was amazing
Stayed 1 night in Dec 2023
Response from Front Desk on 24 Dec 2023
Thank you for taking the time to review us. We are pleased you enjoyed your stay. We are working very hard to get the renovations done. We hope to see you in the future. : )

6/10 Okay

Ted

Stayed 7 nights in Dec 2023
Response from Front Desk on 24 Dec 2023
Thank you for taking the time to review us. We wished you would of enjoyed your stay more. We are working very hard to improve on the hotel and we hope to see you in the future.

10/10 Excellent

Eric

Liked: Amenities
Doing some upgrades. Nice improvement.
Stayed 1 night in Dec 2023
Response from Front Desk on 21 Dec 2023
Thankk you for taking the time to review us. We are very pleased you enjoyed your stay. We are working very hard. We hope to see you in the future. : )

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Front Desk on 15 Dec 2023
Thank you for taking the time to review us. We are very pleased you enjoyed your stay. We hope to see you in the future. : ) Thanks for staying with us.

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Front Desk on 14 Dec 2023
Thank you for taking the time to review us. We are very happy you enjoyed your stay. We hope to see you in the future. : )

10/10 Excellent

Ivan

Very good
Stayed 2 nights in Nov 2023
Response from Front Desk on 14 Dec 2023
Thank you for taking the time to review us. We are very pleased you enjoyed your stay.

6/10 Okay

Denise, Sunrise

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is absolutely disgusting. Smells of mildew and moisture. The air conditioner is on the floor. The area around the hotel is not safe. There were many homeless people around and did not feel safe at all.
Stayed 1 night in Dec 2023
Response from Front Desk on 5 Dec 2023
We are very sorry for all the issues you had to deal with. We rest assure we are fixing all the issues you brought to our attention.

6/10 Okay

Ariana

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023
Response from BEATRICE on 1 Dec 2023
THANK YOU FOR YOUR FEEDBACK.WE ARE HAPPY YOU ENJOYED YOUR STAY AT DAYS INN AND SUITES BY WYNDHAM. WE LOOK FORWARD TO SERVING YOU AGAIN.

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front Desk on 23 Nov 2023
We are very sorry you did not enjoy your stay very well. We are trying to improve on our hotel.

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the 1st room was already occupued by about 600 baby roaches( in the daytime) the second room was bug free but not very clean. Called in advance to make absolutely sure they had a hottub guess we should have asked if it was actully working or just for show! Not much for a "breakfast" if thats waht you can call it and dont expect it to be available when the times say it will. I would not recommend this specific hotel ever.....to anyone.......! Ill just stop here and see myself out
Stayed 2 nights in Nov 2023
Response from Front Desk on 23 Nov 2023
We are sorry for all the issues you had to deal with. We are working very hard to improve on all those issues. We have been having such a hard time with the hot tub. Again we are very sorry for everything.

10/10 Excellent

Jose

Stayed 1 night in Nov 2023
Response from Front Desk on 17 Nov 2023
Thank you for taking the time to review us. We are so happy you enjoyed your stay and we hope you visit us soon again.

6/10 Okay

Jose

Travelled with family and small children
Disliked: Amenities
The staf were attentive and had good customer service skills. However, the place was under renovation so there were limited rooms. The room we got had a bath with no pressure and for the price it should have at least provided an iron, a mini fridge with a freezer in it wpuld have been nice, and only if there weren't so many honeless people doing drugs in the parking lots.
Stayed 2 nights in Nov 2023
Response from DAYS INN AND SUITES on 16 Nov 2023
THANK YOU FOR TAKING THE TIME ON REVIEWING US.SORRY TO HEAR YOUR EXPIERENCE WASNT THE BEST. HOTEL POLICY REQUIRES EVERY ROOM TO PROVIDE A MINI FRIDGE EQUIPPED WITH A FREEZER . IRONS ARE PROVIDED UPOND REQUEST AT THE FRONT DESK. WE HOPE YOU GIVE US ANOTHER TRY IN THE FUTURE. THANK YOU.

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
I had hoped being a Wyndham resort. This would be a nice location. The pictures are of when perhaps the location was new. I’ll include some of my own pictures to show you just how crappy this location is. If Windham is trying to get people to buy points for their timeshares this property would show you away from them altogether.
Response from Front Desk on 13 Nov 2023
We are very sorry for the problems you had to deal with. However we are not a resort just a regular hotel and we are trying our hardest and in the middle of a remodel.

6/10 Okay

Mandy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk on 13 Nov 2023
Thank you for taking the time to review us. We are happy you enjoyed your stay. We wished you were happier and we are trying to remodel our rooms. We hope in the future you can give us another chance.

6/10 Okay

Judith

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Front Desk on 10 Nov 2023
Thank you for taking the time to review us. We wished you would have had a better stay. We hope in the future you will give us another chance.

10/10 Excellent

Miladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is always great and rooms are very clean and comfortable
Stayed 1 night in Oct 2023
Response from Danielle on 27 Oct 2023
Thank you for always taking the time to review us. We love having you as a guest and we hope you to always see you in the future.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Meh. Think twice.
The clerk checking us in was nice. The room we received, 228, looked like a crime had been committed. There waa no chain on the lock as if the room had to be busted into. The top hinge to the door was not attached (plastic Molly's do NOT work with the screws they had. The sink hot water never got hot. The shower took at least 4 minutes to get hot. The pillows for the king size bed were old and lumpy and belonged on a kid bed. The room was clean though. The unoccupied room below us was 5 star compared to our cell. 128 must be a 'show' room and the one in pictures becauae ours was a far cry. No phone in the room to contact front desk. Overall,do not book at a discounted rate (paid 80 bucks per night) and pay all in advance because you cannot check out early without losing your paid money even though it is because of the motels policies. Awaiting anyone from hotel to answer my complaints.
Stayed 3 nights in Oct 2023
Response from Front Desk on 17 Oct 2023
We are very sorry for the issues you had with the room. We wished you would of called us so we can fix the problems you had right away. We are working to resolve the issues and we are remodeling all the rooms so they will all be like 128. We hope you can give us another chance in the future.