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Overview of The Windflower Resorts and Spa

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Outdoor pool, pool loungers
Outdoor pool, pool loungers
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationParadise Beach2 min walk
    Popular LocationBotanical Gardens30 min drive
    Popular LocationSacred Heart of Jesus31 min drive
    AirportPondicherry (PNY)49 min drive

Choose dates to view prices

  • Suite, Garden View

    Room amenities

    • Sleeps 3
    • 1 Single Bed
    More detailsSuite, Garden View
  • Studio, Garden View

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsStudio, Garden View
  • Suite, Water View

    Room amenities

    • Water view
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite, Water View
  • Studio

    Room amenities

    • Sleeps 4
    • 1 Double Bed OR 2 Single Beds
    More detailsStudio
  • Villa

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsVilla
  • Studio, Water View

    Room amenities

    • Water view
    • Sleeps 3
    • 1 Double Bed
    More detailsStudio, Water View

About this area

Pondicherry

Located in Pondicherry, The Windflower Resorts and Spa is near the beach. Sri Aurobindo Ashram and Sacred Heart of Jesus are local landmarks, and the area's natural beauty can be seen at Paradise Beach and Botanical Gardens.
Visit our Pondicherry travel guide
Popular Location

What's nearby

  • Paradise Beach - 2 min walk
  • Botanical Gardens - 30 min drive
  • Sacred Heart of Jesus - 31 min drive
  • Pondicherry Promenade Beach - 34 min drive
  • Pondicherry Lighthouse - 36 min drive

Getting around

  • Pondicherry-Puducherry Station - 31 min drive
  • AirportChennai (MAA-Chennai Intl.) - 142 min drive

Restaurants

  • Where to eat
  • Bistro – Serves breakfast, lunch and dinner daily.

About this property

The Windflower Resorts and Spa

3.5-star hotel with full-service spa and free valet parking
A full-service spa, a restaurant and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning. All 51 rooms offer Egyptian cotton sheets, rainfall showerheads and LED TVs with cable channels. Other amenities available to guests include coffee/tea makers, free bottled water and ceiling fans.
The Windflower Resorts and Spa offers 51 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, bidets and hairdryers. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Limited parking spaces

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Arcade/games room
  • Full-service spa
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Hindi

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Linens
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Paper towels

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Windflower Resorts
Windflower Resorts Hotel
Windflower Resorts Hotel Pondicherry
Windflower Resorts Pondicherry
The Windflower Resorts Spa
The Windflower Resorts and Spa Hotel
The Windflower Resorts and Spa Pondicherry
The Windflower Resorts and Spa Hotel Pondicherry

Frequently asked questions

Can I cancel my reservation for free at The Windflower Resorts and Spa and receive a full refund?
Yes, The Windflower Resorts and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to The Windflower Resorts and Spa cancellation policy on our site for more details about any exclusions or requirements.
Does The Windflower Resorts and Spa have a pool?
Yes, this property has an outdoor pool.
Is The Windflower Resorts and Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Windflower Resorts and Spa?
Self-parking and valet parking are free at this property.
What time is check-in at The Windflower Resorts and Spa?
Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at The Windflower Resorts and Spa?
Checkout is at 11 AM.
Where is The Windflower Resorts and Spa located?
Situated near the beach, this spa hotel is 0.1 mi (0.2 km) from Paradise Beach and within 9 miles (15 km) of Sri Aurobindo Ashram and Botanical Gardens. Pondicherry Promenade Beach and Sacred Heart of Jesus are also within 9 miles (15 km).
3.4
5 - Excellent
5
4 - Good
8
3 - Okay
5
2 - Poor
2
1 - Terrible
3

3.7/5

Cleanliness

3.6/5

Staff & service

2.0/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice resort with sea views and easy access to the beach. Rooms are clean and large with balconies and filtered water. Staff were friendly and helpful. The massages at the on site spa were good value and very good. Only negative was the restaurant which felt like an afterthought; and the breakfast buffet was decidedly uninspiring.
Stayed 2 nights in Dec 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, property conditions & facilities
Don’t expect windflower quality
So we booked this place going by the experience we had at Coorg, but it’s a really sorry state of affairs here in Puducherry. DO NOT EXPECT QUALITY. Quality of service, quality of food, quality of staff all are at worst. We stayed for 3 nights, 2nd day morning itself I complained and suddenly the room was cleaner and filled with amenities which were missing at checkin. They don’t even give bottled water in room. Property is nicely built and very badly managed. Spa wasn’t worth peeping inside. Indoor games area - everything was in torn shape. Restaurant - food options, quality and service all were bad. Staff doesn’t even know how to manage customers. Room service - goodness. We ordered pasta and garlic bread, pasta came in without bread, plates, cutlery. When asked for the same first cutlery came, then after another call comes plates to eat. Another time we asked for two drinks, both came in different sizes glass. Really bad experience even after constantly letting them know. Be careful, avoid if possible Only good thing is - built of the resort and location. I think owners should take a note and change the operation team.
Stayed 3 nights in Dec 2019

1/5 Terrible

Travelled with family, Travelled with family and small children
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst and shocking experiences at windflower pondicherry. Instances stated below: 1. Provided room number 40 that had bathroom drain blockage smell and shifted to room number 20 the next day.. in this process we wasted 1 day staying in 40 because no other room was available. We wasted about 2 hours in shifting from 1 room to another 2. Extremely poor service 3. No coutesy offered to the guest. I am carrying my 1 year old baby and i am informed that ill be charged extra for room service 4. Phone not working properly 5. Any orders through phone it will take a minimum 2 hours to reach after multiple followup calls 6. Ordered mineral water and took 2 hours to deliver 7. Extremely careless staffs and poor maintenance 8. Stained towels offered at the swimming pool 9. Room service staffs walking inside the room with slippers and room full of shoe marks 10. Shoe marks on furniture inside the rooms 11. Rooms stinking and extremely dirty low maintenance 12. Dinner plates fallen outside roomz and not cleared for 24 hours. Extremely unhygienic with cockroaches on it. 13. Trying to call manager multiple times but he is not responding
Stayed 2 nights in Dec 2019

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth to stay
It’s a disaster , stinking back water lakes around and poor quality of food
Stayed 2 nights in Jun 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot
Stayed 2 nights in Apr 2019

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