Lobby

Reviews of Hotel Annamalai International

3.5 out of 5
Hotel Annamalai International
479, Kamaraj Salai, Saram, Puducherry, Pondicherry

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 76 reviews" "
Rating 8 - Good. 35 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 8 out of 76 reviews" "
Rating 2 - Terrible. 4 out of 76 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vangipuram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Apr 2022

4/10 Poor

Marja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

ramesh kr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable.
Stayed 1 night in Aug 2021
Response from Sivagami on 27 Dec 2021
Dear Sir, Greetings from Hotel Annamalai International!!! Thank you for taking time to post your review about your experience at Hotel Annamalai International, Pondicherry. I am very grateful for your ratings about the service and facilities of our hotel. Postive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm Regards

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was delightful. Well maintained and grand. Overpriced and food was costly.
Stayed 3 nights in Mar 2021
Response from Sivagami on 27 Dec 2021
Dear Sir, Greetings from Hotel Annamalai International!!! Thank you for taking time to post your review about your experience at Hotel Annamalai International, Pondicherry. I am very grateful for your ratings about the service and facilities of our hotel. Postive review from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. The team at the hotel and I look forward to welcoming you back soon. Warm Regards

10/10 Excellent

HURNATH MOHIDEEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not bad for a 2 nights stay but not so good either
The stay was overall good, but for the price offered, the experience could be better in terms of the comfort and the quality of the furniture in the rooms. Another minor issue: the channels on the television are prefixed and incase you request the reception to add that one channel(Sony channel), they bluntly refused to do so. I expected better from a 3.5 star hotel to not overlook these minute but important details
Stayed 1 night in Feb 2020

6/10 Okay

Charles

Business traveller
Disliked: Cleanliness, staff & service
The decor in the lobby and inside of the hotel was really beautiful and artistic. The food was not good at all, and they run out of items during breakfast, so it was more of a first come first served.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious and comfy rooms. A bit far from the seaside.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Old property with poor service from staff. Cleanliness is good but the restaurant requires a huge overhaul
Stayed 2 nights in Apr 2019

8/10 Good

Tok

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Reception personnel were not fluent in customer service. Gave us a double bed room while our reservation is for 1 king size bed. Suggest for us to join the beds to make as one bed which was not acceptable. After complaining, then change the room. Air con filters are not well maintained and the bathroom fixtures are old. Water seepage out from the shower cubicle to the bathroom as door is old. Restaurant staff however are very friendly and nice. Very hardworking especially the chef checking that customers are properly served. Housekeeping staff were very efficient too.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel. What stands out is the staff - they were courteous, professional, helpful and hospitable.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Check the pool is open before booking!!
Hotel better than I expected, especially the room, AC, bathroom and bed comfort. Also quiet though street outside very noisy. Sadly, the pool was closed for maintenance without advance notice. As I had booked this hotel mainly for the pool this was very disappointing. Staff made no effort to addreess this disappointment with a complimentary drink or meal or anything. They just shrugged and said the pool is closed. Quality of breakfast items just okay but, for the price, it was good value overall. Would stay again if they could guarantee pool availability
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great sleep stay let down by swimming pool closed
Very comfortable room, very quiet, clean and super bed and bedding. Very good sleep in a noisy part of the city. Amazing for this price range. Great shower and hot water. However the experience was badly let down by the fact that the swimming pool was closed with no notice for maintenance and I had booked this hotel mainly for the roof top pool. This was a big disappointment. Also quality of some food items at breakfast was not up to standard. The neighbourhood has nothing of interest and is just traffic mostly but there is a nice rooftop bar and restaurant within a five minute walk. I woyld check if the pool is definitely open before I will book here again but if the pool is working I would highly recommend this hotel for this price range.
Stayed 1 night in Jul 2018

4/10 Poor

Marise

Liked: Cleanliness
Disliked: Staff & service
Terrible room service. Pleasant front office staff but not front office manager. Misrepresented as having 4 restaurants but in fact only 2 plus some food at bar. Poor choice of food.

8/10 Good

Zbig, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base to explore Pondicherry.
Good clean hotel at reasonable price. Pondicherry has an interesting history and great food. We recommend a visit to Auroville while you’re in Pondicherry- it’s very close.
Stayed 7 nights in Feb 2018

8/10 Good

Debbie , Lancashire, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel & great breakfast, a couple of problems with the staff with regards to meal service and taxi bookings though.
Stayed 3 nights in Jan 2018

8/10 Good

Arvid

Liked: Cleanliness, staff & service, room comfort
Friendly hotel with a special lobby.
Hotel is OK, staff friendly. Decor on the kind of weird side, but it adds colour to the place. 15 min walk to White Town.
Stayed 2 nights in Dec 2017

6/10 Okay

Shweta, Delhi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A good hotel at a bad location
This is a decent 3-star hotel offering great service and good rooms however the location of the property is a big spoiler. The hotel is in the main city and away from the main tourist attraction area (White Town), to travel to the Promenade or French Quarters you will have to rent a car/bike/auto and make your way through the densely populated town. In case you are going for work purpose the hotel is value for money but if you are going to explore Pondicherry then it's better to look for a hotel in the White Town area or M.G road as the second option. The food at the hotel is very average and given the fact that Pondy has great food joints try to have meals outside the hotel only. P.s: I requested cancellation of the booking for a day as I reached the location a day earlier but the hotel staff didn't agree on waiving off the cancellation charge. The manager on duty although asked me to cancel the booking done via Expedia and make a new booking directly with them in order to avoid the extra charge which was very unprofessional.
Stayed 2 nights in Dec 2017

10/10 Excellent

Praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay experience with hotel Annamalai
Room cleanliness okay, there was a water leakage on restroom. Bath Area is small, Bathtup was mentioned while booking the room, but only bath area was there. Taps are very old model. Rs. 3200/per day is expense for this kind of rooms. Hotel environment is good. Food is okay.
Stayed 2 nights in Nov 2017

8/10 Good

Badri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family stay
Good stuff: 1. It is easy to get around from the hotel - everything is quite close 2. Very nice people - service oriented 3. Room was good Areas for improvement: 1. The AC was not working accurately all night. I observe that it works ok after 5 am... the timing makes me wonder if its intentional 2. Wifi would expire daily and we need to fetch new one everyday
Stayed 2 nights in Jul 2017

4/10 Poor

Joseph

Disliked: Cleanliness, room comfort
Its Time to Renovate Hotel. Fridge is not working and bed sheet were stinky. Bathroom door was not rusted unable to open or close.
Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bad Hotel with pathetic facilities
Too far from the beach. At the cost of rooms in this hotel you will get sea facing rooms on any of the hotels on the Pondicherry (Rock) Beach with breathtaking views and amazing ambience. Problems start as soon as you check-in. The room does not open up because apparently there is a "loose" connection with the switch. Everytime you go out and return to your room it's a harrowing experience, spending 10-15 minutes opening the room. Even though their advertisements might say anything, the TV does not have any channels streaming. None of the sports, movies or news channels are available because the hotel hasn't subscribed to those channels. All the staff will tell you is that there are problems with the connection hence it's not being streamed to your room. But it's pretty evident that the hotel hasn't either paid their dues or hasn't subscribed to the channels because it entails cost (without actually bothering about customers). We stayed for 4 nights in May 2017.

8/10 Good

Ruban, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Convenient location bar facility was available Room was good staff were friendly

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good atmosphere and very close to market
staff were very kind , room is well maintained and the breakfast was good

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Hotel ok except the cleanliness of the room
Cleaning of the room was bad. There was always something missing : toilet paper, tea or coffee, towels very old ,with holes and grey not white. Breakfast ok but mainly Indiana, fresh fruits. Receptionist people were Nice. Not in thé nicest part of the town, about 2 km from the white town but walkable

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience ever.
Since I am spending more than 10k per day, No breakfast had been provided. Requested early Checkin it is not provided. The Cleanliness of the Tea cups are horrible. I never recommend this hotel anymore.

4/10 Poor

SP

Disliked: Staff & service, room comfort
Noisy
Noisy, stingy on supplies, extremely slow response to requests, poor wifi. Generally poor service for very high price

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel
Good

10/10 Excellent

Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms we good,spacious good

6/10 Okay

Prabal, Bangaluru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality Hotel in the city
Overall the experience was good...room service took time, received complementary soft drink but no opener so I had to ask for one. Other than this, all was good.Food was also satisfactory...avoid fish fingers.

10/10 Excellent

Chikkathambu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

venkatesan, chennai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay !
Good friendly Staff and Good Hotel ,but need some maintenance and Non-veg food is bad with Experience. need some improvement in food

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice Hotel
Staff was pretty good from check in to check out .Room was very neat and in good condition .only thing i would recommend is improvement in breakfast.

8/10 Good

Bhavin, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel. Clean, comfortable. Bad service
Very slow room service and housekeeping. Repeated reminders were required. And this is when the hotel was not even half booked. We stayed for 4 days but housekeeping did not clean the room and make the bedding even once.

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good and enjoyable

10/10 Excellent

Rajbhaskar, Trichy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic

10/10 Excellent

jon, cu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in central location
In the busy central part of Pondicherry, around 10 minutes walk to the bus terminal and 25 minutes to the old town. The hotel is nice and quiet even though its on a busy road you cannot hear any traffic from inside the rooms. Its spacious, clean and very comfortable. I would definitely return for another stay!

8/10 Good

venki, chennai

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for short stay.
Stay was good. The hotel is neat and clean.food is alright. It would have been better if it is served hot. Even buffet breakfast was not hot. Very cold. Room service is good. No delay.

2/10 Terrible

John, Carlow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place, nor worth it.
Awful

2/10 Terrible

Mark, Birmingham

Disliked: Staff & service, property conditions & facilities
Does not look as marketed
Pictures of this hotel bear no resemblance to the tired reality of the hotel. Staff very unfriendly. Management ask for feedback but not even acknowledge you. Rooftop pool was not at all inviting. Room service food was late and almost cold.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I visited this hotel with family and booked the standard suite. During my stay, I had very pleasant and relaxing environment. I very much recommend this hotel for others also.

8/10 Good

JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city centre
Went there during a long weekend with family. The experience was good overall, one or two areas could have been better. The staff are helpful and friendly. Had ordered room service and service was good. Parking was free, valet parking. Didnt use the swimming pool though.

8/10 Good

sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy , accessible and feels warm
Had a good experience in this hotel. Cordial and helpful staff! The food is also worth the money. The rooms were really clean and well kept. I would recommend this to anyone..

8/10 Good

Ganesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annamalai
I stayed with family in Annamalai to visit a nearby temple and a close relative. My wife liked the Hotel and service quality. The staff was kind enough to ask for packing breakfast for my kid which other hotels we stayed in did not inquire about. Room was neat and wifi signal was strong.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
good

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

murali krishna, hyderabad

Liked: Room comfort
good
Overall a good hotel to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Less than what I expected
On Expedia, the rates for this hotel are comparable to others in Puducherry, India. I booked this hotel based on its proximity to downtown Puducherry, and photos posted by the hotel management. The room didn't look like what was posted. Washroom door was worn, and appeared to show mold on the edges. During our stay, we easily heard noises from the hallway in the room. There were noises from construction one floor above, even at 10:47pm. Water in the rooftop pool was not clear; it looked cloudy. The food served from the two restaurants appeared to contain MSG. We stayed in mid December, which is suppose to be the peak season, yet it seemed the hotel was less than 50% occupied. I give credit to the hotel & restaurant staff. They tried to please. That was the saving grace of our stay.