Pool

Reviews of Anandha Inn Convention Centre and Suites

3.5 out of 5
Anandha Inn Convention Centre and Suites
154, S.V. Patel Road, Puducherry, Pondicherry

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 51 reviews" "
Rating 8 - Good. 18 out of 51 reviews" "
Rating 6 - Okay. 9 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 8 out of 51 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

4/10 Poor

Akshaykumar

Disliked: Property conditions & facilities
Room, Bad sheet, Towel, Bathroom not clean
Stayed 2 nights in Jan 2024

2/10 Terrible

Frederick

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is old. Rooms, bedding towels are old and look dirty. Bathrooms are old and look dirty. The hotel has big lobby, good parking. They have different plans like European plan which doesn't include breakfast and Expedia doesn't mention it. Staff is not quick in resolving issues.
Stayed 1 night in Jul 2023

8/10 Good

Femil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. Also they arranged for Jain breakfast.

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and poorly maintained property. Rooms were stinking.
Stayed 3 nights in Mar 2021

8/10 Good

Sharmila, Sydney

Travelled with family
Liked: Amenities
We liked the location. This place is within walking distance to the beach, Arabinda Ashram and White Town.
Stayed 2 nights in Jan 2020

8/10 Good

Swapnil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

LOURDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and relaxing
Complementary spa service offered for one. My wife liked the facial. I had a good swim after my drive. The breakfast was really good.
Stayed 1 night in Sep 2019

2/10 Terrible

RAJEEV

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Stay
My daughter checked in on May 5th and within just a few minutes she was very uncomfortable because the room was smelling, furniture was rusty and old. However given er long journey she decided to just rest for sometime and when she woke up, the air conditioning was not working, there was water everywhere in the room . She then got her room changed and this time the pillow covers were smelling, they were damn, the head board is dirty and the bathroom has rust. since it was too late to change the hotel she stayed back however it was impossible to stay any further. The pool area is dirty, has moss and fungi alongwith a dirty and terrible stench (like the ones from the sewer), and the Spa is also stinking. Having the opportunity of a free spa, she cannot avail of it because no sensible human being will choose to be in a dirty, stinking and almost hazardous to health environment.
Stayed 5 nights in May 2019
Response from Nagesh Kakarla (General Manager) on 13 May 2019
Dear Guest, Greetings from Crossway I The Hotel-Puducherry!!! At the outset we would like to thank you for choosing to stay with us. We highly appreciate your feedback and we regret the inconvenience faced by you with regards to your overall stay experience. I would like to assure you on that the irregularities mentioned by you have been addressed individually with responsible team members to ensure an immediate improvement. We would once again like to thank you for your trust and support and we assure you that the team will strive to deliver an experience that matches our brand promise. We look forward to see you soon again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked 4 rooms out of which the key for one did not work the whole time and we had to go to the reception and ask someone to accompany us every single time. Another room did not get locked and one of the staff members tried to convince us that it is safe to leave our things inside by pointing to the smoke detectors and sprinklers saying they were cameras. The furniture was moldy and the rooms were dirty. The towels in the bathroom had someone else's hair on it. The lady who checked us in was not courteous or friendly. Very poor experience. Avoid this place.
Stayed 1 night in Dec 2018

2/10 Terrible

Franck

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good decent hotel
Room was old but decent. Good option for short stopovernot for luxury seekers Food had made to order omlettes. My wife loved the italian food.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Pleasant Stay
Stayed with family for 2 days. it was a pleasant stay. A few problems with slow room service and house keeping. The key card didn't work. The restaurant was very good.
Stayed 2 nights in Dec 2017

6/10 Okay

peter, Danville

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Beautiful hotel in a great location, but...
This is a beautiful hotel in downtown Pondicherry, close to everything. It was built as a luxury hotel but has not been maintained properly. Our room was large and nicely furnished but so dirty. Lights witches were stained by finger prints, baseboards full of dust, paint was dirty and stained . The bathroom was the worst we have seen in India.
Stayed 3 nights in Nov 2017

2/10 Terrible

Bavani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

GEETA, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hospitality
It was Nice.

2/10 Terrible

Susan, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 days in Ananda Inn
The rooms were noisy- facing the road- the bathroom smelt of urine and the shower curtain was moldy- room one- asked to be moved- now next to the service lift and all night heard the lift and staff and furniture scraping- asked to be moved again- now facing quieter road. No fresh air- furniture and beds scraped across floors above us during the night, Indian guests yelling loudly in corridors and bathroom still smelling of urine. Bed sheets clean but with holes in them. Breakfast in dining room with oil stained tableware and knives and forks not replaced between customers. Kitchen staff would come out with FILTHY uniforms - stained and dirty. The front foyer has old dirty heavy furniture- all the soft furnishings need steam cleaning- chairs in rooms smelt of urine.This hotel bearable only for 1 or 2 nights- not for a long stay- not worth the money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pits of the world
From the moment we walked into the hotel we were uncomfortable. Shown to our room which was dirty and the bathroom disgusting and the safe not working. Called house keeping to be told no other room available and oh yes the safe doesn't work!!!! Asked for a change in room that we would pay for an upgrade to be given a very curt NOTHING AVAILABLE. Asked repeatedly and eventually we were given another room still same dirty conditions but the safe worked! On going to bed found that the bedlinen had not been changed - bodily fluids. Slept in one bed. Next morning told them we wanted an upgrade room to be told yet again nothing available. Went for breakfast in the filthiest room we have ever seen table cloths staff uniforms disgust. Staff had no training whatsoever. Had to ask for hot toast and tea which took forever. We found another hotel to stay in The Promenade which was far superior. On checking out of the Anandha suddenly an upgraded room became available. Too late !!!!! Maybe we were unlucky but I think not as the whole place should be totally refurbished and better staff employed. Think Expedia should make regular and unannounced visits to this property

8/10 Good

Ebrahim

Liked: Staff & service
If you need a place near the Promenade this is it.
Nice place and affordable and near the important places.

10/10 Excellent

Nigel, Leicestershire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
An excellent hotel at an excellent price. We were totally surprised and delighted. Would definitely return there when we return to Pondicherry.

8/10 Good

george, Glasgow UK

Liked: Cleanliness, staff & service, room comfort
nice hotel, 15 minutes wal from the promenade
very spacious but slightly dated room had good A/C and good plumbing with excellent showers. Pool area clean and attractive and good food. The weekend buffet was a highlight.... a vegetarian's paradise. The breakfast buffet, included in the room rate, was closer to a S Indian lunch buffet in other establishments. Restaurants open until 11.30 pm. Overall, a very enjoyable stay and reasonable value.

6/10 Okay

David

Disliked: Room comfort

8/10 Good

Srinivasa, California,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
We stayed just one night . It was a pleasant stay . Service was prompt & courteous. The breakfast buffet was excellent

8/10 Good

Suhale, Tata Global Beverages Ltd, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience at Hotel Anandha Inn
It was nice and comfortable

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel.... Enjoyed staying :-)
Good Hotel.... Enjoyed staying :-)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambienace
Very satisfactory

8/10 Good

priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free stay
Comfortable stay....good facilities...courteous staff

10/10 Excellent

Alexandra, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel is beautiful and the views are stunning! The only problem is the guard at night throws things on the floor that sound like gun shots! So at 3 in the morning this waking you up isn't great.... But that is literally the only issue with the hotel! Staff are friendly and very attentive the massages are amazing and well worth the money

4/10 Poor

Navneet, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Costly for the services offered
Amid the hot weather in pondy, the disappointment from the hotel was their unresponsiveness towards the guests. They won't provide your choice of food after certain time, and also, you cannot get it from outside. The pool facility is not upto the standards as in other 4 stars. The expedia also didn't do better during my journey. As I requested them for 3 days accomodation, they had only provided 2 days accomodation, and one day i was left on my own in an unknown city. regarding two wheeler partking, there is a basement parking available, but you need to really walk a lot to get there and once you have parked and forgot ur stuff there, then you will not be willing to go again there to get it due to its long distance from the hotel lobby. Wifi doesn't work smoothly in some rooms. Need to call technician

4/10 Poor

steve, Chennai (british expat)

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mmm well it looked good on website
We booked 2 deluxe rooms and specified single beds (which was accepted) Got there and the rooms both had a queen size bed Not ideal with 2 children (girl & boy) of 15&20 Got told ALL deluxe rooms were like that so got downgraded and told no refund!!!! One room was damp the other had power cuts if you used a hairdryer!!! The pool looked good on the website (one of the reasons we booked it) but a bit of artistic licence was used! We only went to Pondicherry for a couple of days and if I went back (I am a Brit living in Chennai) I definitely would not stay here again

8/10 Good

King Tut, Cochin

Liked: Staff & service
OK Place
I would say an OK place but not that great compared to cash value...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We stayed there for two days and found the hotel staff highly professional and service oriented. We liked the swimming pool which was clean and well maintained.

10/10 Excellent

Raghu, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price you pay this is an excellent hotel,
Enjoyed, did not expect the hotel would offer you so much for such a competitive price. Good buffet spread, neat rooms. The swimming pool though small is good and the place is neat and tidy. The staff there are very courteous and professional

6/10 Okay

Manish, Bangalore

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Well past its prime... not well maintained
The hotel is an old established one, 20years in service but not well maintained... seepage marks on the walls, torn/dirty shower curtains, rickety beds, thin walls that will make sure you listen to next door TV and when the janitor next door does something it will sound as if its happening in your room. Overall, decent location, and very nice helpful and friendly staff, but they need to take care of the above issues! Food quality can be improved as well, good breakfast spread!

10/10 Excellent

aakash, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
We were upgraded to a better room - the location is v nice , near beach , good staff , v nice food and beautiful hotel. One thing that they can improve is the quality of toiletries - they were not of desired quality.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
cancellation policy is poor

6/10 Okay

Perin

Liked: Staff & service
Disliked: Property conditions & facilities
Overall ok for India, bathrooms could be better. Food was good. Staff were excellent. It was a bargain for the money.

10/10 Excellent

Zuzana, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional staff makes all the difference
The hotel staff were very helpful and professional. They always gave an impression of being in control and well organized - a thing lacking in some hotel establishments. Whatever wish I had they were very prompt in responding. The facilities were great too. I enjoyed my stay very much.

10/10 Excellent

Yasmeen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
Very nice hotel and breakfast is excellent. staffs are really good with their service.

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Steve, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Hôtel sympa

8/10 Good

Steve, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité prix
Bien sans trop de chichis

8/10 Good

Einar

Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good choice
Located in a very typical urban Indian street. Pretty good hotel with a pool.

10/10 Excellent

angella, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended !
One of few large hotel in Pondicherry. It is not colonial style but they decorated with full of frenchy paintings. Hotel is quite old but Front desk staff was caring and prompt. They have nice Swimming pool. To go beach Rd. it will cost approx. 70 Rps by auto, for 5 mins ride. ( Its not walking distance) compare to hotel near beach, price is more reasonable. So if you are not looking into Colony-style boutique hotel, but cozy place with facility + convenient location, then highly recommended !

6/10 Okay

Liam Neeson

Good price
I was surprised when driving up to the main door, it looked mush more nicer than I expected. The room was ok, the hotel is worn down, but still I got a really good price and I could recommend this to other people which does not need the 5 star experience.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Le restaurant est le point négatif de cet hôtel : poussiéreux et offrant un petit déjeuner très succinct pour ceux qui ne mangent pas épicé au réveil.. Chambre impeccable. Environnement un peu bruyant. Pondichery étant une petite ville être à la périphérie ne se ressent pas.

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin beliggenhet
Oppholdet var supert, resepsjonen veldig behjelpelig. Savnet en balkong eller å kunne åpne vinduene på rommet. Ellers var oppholdet fint, god mat i restaurantene. Gikk litt tregt noen ganger, men vi var jo på ferie så det var greit.