Good, friendly staff.
Posted 07-Jun-2014 on Hotels
Had a good stay. Hotel manager was very customer oriented and friendly. Good, clean hotel in great surrounding, however hotel access terrible, very bad road. Just 3 things to highlight though, 1.no lift ( we were told its normal in pokhara), so rooms on 4th floor might be a bit tricky for elderly people. 2. We got small electric shock on the taps in the shower ( in all 3 rooms that we booked). 3. At breakfast time, we were served potato dish and it appeared( smelt) not too fresh! We reported none of the above to management cause we had no time. Other than that its a value for money hotel.
Comment from Hotel Management
15-Jul-2016 by Bipin, Hotel Management
Thank you for your stay at our hotel. Had we known earlier about the issue, we might have solved or taken care of the issue immediately. Still, we will recheck at the rooms you stayed last time. Few construction for a better road is going on and due to that the road was but disturbed. We serve fresh food, if you had experienced a smelly potato, we are so sorry as its a rare case at our hotel.
We hope to see you again at our hotel.
Thank you again