Outdoor pool, pool umbrellas, pool loungers

Reviews of htop Platja Park

4 out of 5
htop Platja Park
Avinguda de Strasburg, 10, Platja d'Aro, Castell-Platja d'Aro

Reviews

7.0

Good

Rating 10 - Excellent. 94 out of 452 reviews" "
Rating 8 - Good. 163 out of 452 reviews" "
Rating 6 - Okay. 98 out of 452 reviews" "
Rating 4 - Poor. 68 out of 452 reviews" "
Rating 2 - Terrible. 29 out of 452 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Alexei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
the hotel is quite old and very crowded. rooms need updating
Stayed 1 night in Jul 2023
Response from Manager on 7 Jul 2023
Dear Alexei,Thank you for sharing your experience with us.We are sorry you found the hotel to be overcrowded. Our hotel is located in a popular area close to various attractions, which can sometimes contribute to a lively atmosphere.As for the rooms, we do carry out maintenance whenever necessary to keep it up to date, however, we have noted your comment and will be considering it. Our guests' reviews are always helpful as we seek to constantly improve our facilities and services.We hope to welcome you back in the future. Kind regards,

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Directora H∙Top Platja Park on 2 Jul 2022
Dear Cesar, Thanks for this top rating. We are glad we were able to meet all your requirements We hope to have the pleasure of seeing you again in the future. Kind regards, Directora H∙Top Platja Park

10/10 Excellent

Júlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
really good experience, we are so satisfied with the service, the room and the place
Stayed 2 nights in Aug 2021
Response from Carmen Bajo, Directora H∙Top Platja Park on 3 Sept 2021
Dear Julia, Thank you for such a positive review. We are pleased you enjoyed staying at our hotel and that our team were attentive to your needs. We look forward to welcoming you back. Best wishes, Carmen Bajo, Directora H∙Top Platja Park

6/10 Okay

Nicole

Travelled with family
Stayed 1 night in Aug 2021
Response from Carmen Bajo, General Manager on 2 Sept 2021
Dear Nicole, We appreciate receiving your opinion concerning your recent stay. All feedback is appreciated as listening and learning from our guests is key to us and our constant pursuit in meeting our guests’ expectations. We would be interested in receiving more details about how we could have improved your stay. We look forward to seeing you again in the future. Kindest regards, Carmen Bajo, General Manager

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will book again
Great place, plenty of staff on and really helpful. Aitor on reception was excellent. Room was big and clean. I really enjoyed it here and would come back. Other reviews are surprising. Entertainment when I was here so that was a laugh. Poolside had great music, plenty of lounge chairs.
Stayed 1 night in Aug 2021
Response from Carmen Bajo, Directora H∙Top Platja Park on 17 Sept 2021
Dear Elaine, Thank you for your positive feedback. It is a pleasure to know we met all your expectations and very rewarding for our team. We all look forward to welcoming you back in the future. Kind regards, Carmen Bajo, Directora H∙Top Platja Park

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Rooms were very old fashioned, not like pictures. Safe and wifi was an extra charge. Sauna was not working.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

Scott

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
It was a nice place in a good location.
Stayed 1 night in Aug 2019

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go
Poor service
Stayed 1 night in Aug 2019

6/10 Okay

colin

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

2/10 Terrible

Maria Pia

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all round hotel.
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great space and pleasant atmosphere. The very spacious pool and amenities inside was great and staff was very friendly
Stayed 2 nights in Jun 2019

6/10 Okay

Robert

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel in need of refurbishment
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Budget at best.
Booked a double was given a twin on arrival because apparently you're just applying for a double. No refund for the difference offered. Worn feel to the place, found far too much hair in the room to feel comfortable but as was only stopping for one night let it slide.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff
Really nice place to visit not far from the beach, comfy and clean rooms, breakfast had a variety of nice foods, lots of restaurants and places to go out at night.
Stayed 6 nights in Jul 2018

4/10 Poor

Roger

Disliked: Staff & service, property conditions & facilities
Terrible food
The food was horrible.
Stayed 1 night in Jun 2018

6/10 Okay

Jeffrey

Liked: Staff & service
We stayed on a friday & It was extremly noisy around the pool until 1h00am.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot close to the cost
A very cozy hotel to stay in. The size and amount of guests can be frightening at first but the excellent staff on board are ready to assist you. The room we were in was great overlooking the pool, which we couldn’t use as it was not in season. But from our room looks great. The dinner and breakfast were delicious and the chef was there to make sure all was up to standard.
Stayed 1 night in Feb 2018

8/10 Good

Ahmed Ch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK

6/10 Okay

Manuel, Liverpool

Disliked: Cleanliness, property conditions & facilities, room comfort
Not too bad, but I won't be returning.
Definitely not a 4 star hotel. Staff were friendly. The whole hotel is old and needs updating. Waiters don't speak Spanish and they don't even understand you. Bedroom dirty ish. Only 15 minute free WiFi connection a week!!! h.

6/10 Okay

alison, halifax

Liked: Cleanliness, staff & service
Nice hotel good value
This hotel is fine. The restaurant is good lots of fish options, and good choices. The pool area is a bit small for the number if guests though we could always get a sunbed. The animacions team weren't great not much happening really and no sports facilities. Bicycle hire is free for all inclusive guests and availability for this was good considering there is one large canopied family unit and 2 mountain bikes. The hotel is a nice walk to the beach maybe 15 minutes through the shops, and is next door to the Friday market. The town is fine, but not remarkable. The visitors are Spanish French and Dutch, not many English at all.

2/10 Terrible

Roche, Six en provence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all à 4 stars hôtel

4/10 Poor

Thais

Disliked: Cleanliness, property conditions & facilities
El precio muy bien pero las habitaciones muy antiguas. La cama llena de muelles y hacía muchísima ruido casi sin moverse. No volveremos.
Stayed 1 night in Apr 2024

10/10 Excellent

Manel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención muy buena y el personal del hotel muy agradable y todo muy limpio y ordenado!
Stayed 2 nights in Mar 2024

8/10 Good

Francisca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable todo.La comida nos sorprendió gratamente,muy rica y de calidad.Ha sido una estancia muy amena.Volveremos.
Stayed 3 nights in Mar 2024

8/10 Good

Jocelyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

6/10 Okay

Francisco

Travelled with partner
Liked: Staff & service
La habitación muy pequeña y la cama de matrimonio también es muy pequeña
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo correcto
Stayed 1 night in Feb 2024

10/10 Excellent

Vaneaa

Cc
Stayed 3 nights in Sep 2023

8/10 Good

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hemos pasado el puente del 12 de octubre estupendamente. Buen personal , buena comida etc
Stayed 3 nights in Oct 2023

6/10 Okay

ALEIX

Travelled with group
Liked: Cleanliness, staff & service
Hotel básico y bien localizado.
Hotel básico y bien localizado. El personal muy amable. Las habitaciones simples. Desayuno bufet amplio pero de batalla. Buen lugar para ir grupos.
Stayed 1 night in Oct 2023

6/10 Okay

Albert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Anticuado
Stayed 1 night in Oct 2023

8/10 Good

Ariharan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

Ana Inmaculada

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2023

6/10 Okay

Romain

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Milagro del carmen

Stayed 1 night in Sep 2023

8/10 Good

Sònia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitació amb balcó ! Molt millor!
Vaig fer la comanda per internet pero quan vam estar allí vam canviar habitació amb balcó ! Val mes pagar una mica mes i guadir! Les noies de la recepció un 10! Molt bona estància !
Stayed 2 nights in Sep 2023

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

isabelle

Stayed 2 nights in Sep 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Fran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

francine

Stayed 1 night in Sep 2023

6/10 Okay

Francisco

Liked: Staff & service
Es un hotel q está muy bien situado
Stayed 2 nights in Sep 2023

6/10 Okay

Nicolás

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Las instalaciones muy viejas. La comida parecía un copiar y pegar cada dia. Punto a favor el personal muy agradable.
Stayed 4 nights in Aug 2023

6/10 Okay

Jose mari

Liked: Staff & service
El bufet es muy Justo
Stayed 1 night in Sep 2023

8/10 Good

José Leonardo

Stayed 1 night in Sep 2023

8/10 Good

Joana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nos ha gustado sobretodo la comida .
Stayed 1 night in Sep 2023

4/10 Poor

Francesca

Stayed 2 nights in Aug 2023