3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews of The Westin Siray Bay Resort & Spa, Phuket

5 out of 5
The Westin Siray Bay Resort & Spa, Phuket
21/1, 21/3, 21/4, 21/6 Moo 1,, T, Rasada, Ratsada, Phuket

Reviews

8.8

Excellent

Rating 10 - Excellent. 438 out of 811 reviews" "
Rating 8 - Good. 257 out of 811 reviews" "
Rating 6 - Okay. 79 out of 811 reviews" "
Rating 4 - Poor. 23 out of 811 reviews" "
Rating 2 - Terrible. 14 out of 811 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ngoc Dzung

Travelled with family
Liked: Cleanliness, staff & service
Staff is extremely attentive and professional and aim to please. Service is top notch, especially Tae at reception.
Stayed 3 nights in Mar 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful and the staff were great. The property is a bit remote relative to the things you may want to do around Phuket but most of your immediate needs can be covered by the resort. Views are incredible.
Stayed 4 nights in Mar 2024

10/10 Excellent

deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Mar 2024

8/10 Good

DANIEL

Travelled with partner
Liked: Staff & service
The blackouts at facility Limited restaurants
Stayed 3 nights in Mar 2024

6/10 Okay

Genevieve

The pictures of this resort are MUCH nicer than the actual facilities. The food was good and staff was friendly but could be hard to find if needed. They did have great golf carts to take you to your room or where ever you needed to go on the property. Chairs at the pools were very limited so you needed to get there early even at the largest pool on the property there were only about 20 lounge chairs.
Stayed 2 nights in Mar 2024

6/10 Okay

James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price of the stay it’s hard to justify the reason for the excessive charges that are after purchase. A 6000 Baht deposit is required that does not get returned to your card in any sort of reasonable time (2 weeks to refund a deposit). The in room bar prices are 3 - 4 times that of the store just down the road. And the buffet dinner cost 3200 Baht for two people to eat mediocre food. The area is amazing and that’s all that saves grace for this hotel. My balcony was infested with huge red ants, one of which bit my foot and I was running a fever for 2 days after the bite. The bathtub drain held nothing and the tub had to be left running to maintain a full level. There was broken glass all over the beach as well.
Stayed 3 nights in Mar 2024

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
far from bar scene n town but view and hotel is amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Kalpesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, great amenities. Good people doing a great job. Thanks for caring.
Stayed 4 nights in Feb 2024

10/10 Excellent

David Viktor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach, the pools, the golf cart
Stayed 3 nights in Feb 2024

8/10 Good

Yasuyuki

Liked: Staff & service
Stayed 3 nights in Feb 2024

2/10 Terrible

Manish

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is outdated.. poor condition.. great view .. staff was nice and cooperative.. mgr help to find better property which suited our requirements zz Amar and Freda at Sesaonal Tastes were really helpful and made attempts to prepare food for our liking .
Stayed 3 nights in Jan 2024

8/10 Good

Christopher John

Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 4 nights in Nov 2023

4/10 Poor

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Isobel

Travelled with group
Liked: Cleanliness, staff & service
Really nice hotel, short taxi for town but beware taxis charge a lot from hotel so arrange yourself if possible. Whole hotel needs some tlc, e.g. broken tiles, jacuzzi jets.

10/10 Excellent

marlene k

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and fantastic staff. Made to feel welcomed
Stayed 8 nights in Jan 2024

10/10 Excellent

Chloe

Stayed 3 nights in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and the staff was amazing
Stayed 4 nights in Dec 2023

10/10 Excellent

Sean

Stayed 6 nights in Dec 2023

8/10 Good

Tsoi Yi

Stayed 4 nights in Dec 2023

10/10 Excellent

Nicole

Stayed 3 nights in Dec 2023

10/10 Excellent

Yarhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. Coming down for breakfast every morning and being welcomed on a first name basis is top notch.
Stayed 5 nights in Sep 2023

6/10 Okay

Rene

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service and friendliness of staff is great. Hotel condition (rooms, bathrooms, public areas and building) is not at a 4 or 5 star level. Surroundings are beautiful and atmosphere in general is quite and great. Beach is absolutely not for a beach holiday nor swimming
Stayed 5 nights in Nov 2023

10/10 Excellent

Darren James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2023

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The view is phenomenal overlooking the Siray Bay from a mountain cliff. The staff was extremely accommodating, always attentive to our needs. Our room was fabulous with a breathtaking view. We booked a boat trip to Phi Phi Island and a Phuket City tour. Both were amazing and less than or equal to the price of other tours. We kayaked and paddle boarded in the gorgeous bay for no charge through the hotel. We highly recommend this fantastic resort hotel!!
Stayed 3 nights in Nov 2023

10/10 Excellent

Ferrin, Depew

Liked: Cleanliness
Stayed 3 nights in Nov 2023

10/10 Excellent

Shunsuke

Stayed 4 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation hotel!
The Westin Siray Bay is fabulous! Our rooms were amazing...comfortable, clean, spacious, luxurious, modern...I couldn't ask for more. The view and private pool were spectacular. Highly recommend!
Stayed 1 night in Nov 2023

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience was top notch, there was some minor things about the property like the beach area was not the best, we had an issue with our air conditioning that flooded in to our room a little bit but the overall experience the resort offered was amazing because of the hospitality and sincerity of the staff is what made us really like the stay. The food was good with the all inclusive I highly recommend if you are going to be drinking the options are limited but the expense is nothing. The Bhat to the USD is a big difference and you can live like a king for a week with only 400USD that’s like roughly 10,000 bhat. The Thai massages were amazing in limelight mall by old Phuket town. The town itself was an experience you def want to walk around and check out the shops and the food. When you are at the resort make sure to stop by the tourist desk and do Phi Phi island with “Seanery” boat tours the are the best.
Stayed 5 nights in Oct 2023

6/10 Okay

Tuan

Travelled with group
Liked: Cleanliness, staff & service
Average hotel with AC issues. Problem was fixed next day but loss Freon in the morning, we were leaving so didn’t tell staff. Breakfast buffet was same everyday, I was bored by the third day.
Stayed 3 nights in Oct 2023

10/10 Excellent

Timothy james

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a really great place to stay really quiet staff are very friendly and helpful pool areas are amazing beach is very good a range of water sports included. rooms are very large and comfortable clean towels every day if needed I would definitely stay here again
Stayed 6 nights in Oct 2023

10/10 Excellent

Misuzu

Stayed 1 night in Oct 2023

10/10 Excellent

Pui Wang

Stayed 2 nights in Oct 2023

10/10 Excellent

ALEXANDRA

Stayed 5 nights in Oct 2023

6/10 Okay

Johnny

Stayed 2 nights in Sep 2023

8/10 Good

Khong Vui

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dirt on the floor right besides the wash basin, I needed to wipe it away using a wet towel, it could have been a mud stain. Also, water in the shower cubicle just doesn't drain away fully due to flaw in the flooring. Also, I am not sure why it has since become a need to ask for simple things like mouth wash, a comb, shaving kit as those were not provided, i needed to call service desk just to ask if they do provide those mentioned. Also noticed from the room service cart that there is supposed to be bath salt however it's missing from the room as well. Cost cutting with a tight budget? Come on Marriott, you can do much better! The saving grace is the breakfast choices was fantastic and staffs were all helpful and friendly. Overall I would give it a 4 stars but definitly not a 5.
Stayed 3 nights in Sep 2023

10/10 Excellent

William, Santa Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Service was wonderful. The property was so relaxing even with the turbulent rain.
Stayed 7 nights in Sep 2023

10/10 Excellent

Gregory, Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a great staff. Early check-in was no problem
Stayed 1 night in Sep 2023

4/10 Poor

America's

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The setting was incredible and the service was amazing.
Stayed 1 night in Sep 2023

10/10 Excellent

Tahlia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Bilal

Stayed 1 night in Aug 2023

10/10 Excellent

Afua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff for a birthday, hotel offered so many accommodations for every situation whether it be the weather or a cancellation! The only negative was there wasn’t much of a variety of food from day to day, was pretty much the same menu daily. Other than that an amazing experience!
Stayed 5 nights in Aug 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

AHMAD FAISAL

Stayed 2 nights in Aug 2023

8/10 Good

Vio

Stayed 4 nights in Aug 2023

10/10 Excellent

Marizol

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect! I loved the sea View & everything about the accommodation!
Stayed 2 nights in Aug 2023