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Reviews of SAii Laguna Phuket

5 out of 5
SAii Laguna Phuket
Laguna Phuket, 323 Moo 2, Srisoonthorn Road, Choeng Thale, Phuket

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1002 reviews" "
Rating 8 - Good. 257 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 11 out of 1002 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. Quiet and peaceful.
Stayed 3 nights in Mar 2024
Response from Irina on 24 Mar 2024
Dear Leslie, thank you very much for staying with us and for leaving us this positive review. We really appreciate the nice comments about our resort and we truly hope to welcoming you again in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Feb 2024
Response from Irina on 27 Feb 2024
Dear Igor, seeing that you had a 5-Star experience is the best thing we could hope for. Thank you for taking a moment to rate SAii Laguna Phuket. We look forward to having you as our guest again in the nearest future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Shinji, Minatoku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Irina on 14 Feb 2024
Dear Shinji, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to read that your stay was worthy of five stars. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

David

Stayed 2 nights in Jan 2024
Response from Irina on 21 Mar 2024
Dear David, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Excellent

Cheryl

Stayed 3 nights in Jan 2024
Response from Irina on 21 Mar 2024
Dear Cheryl, we are so grateful for your "5 out of 5". The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

8/10 Good

Yoshiyuki

Liked: Staff & service, property conditions & facilities
Not so new, but location is good.
Stayed 3 nights in Dec 2023
Response from Irina on 21 Jan 2024
Dear Yoshiyuki, thank you very much for your kind review. We are delighted to inform you that our hotel has recently undergone extensive renovation of all rooms in Lagoon wing to provide a fresh and modern experience for all of our guests. And this year we are planning to renovate all rooms in the Beach Wing.Thank you for choosing to stay with us and we hope to have a pleasure to welcome you back to our beachfront paradise in the near future. SAii For Now, Irina LadnyukGuest Experience Manager

10/10 Excellent

LAURA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd stay at Laguna did not disappoint. The club facilities were excellent
Stayed 5 nights in Dec 2023
Response from Irina on 29 Dec 2023
Dear Laura, many thanks for choosing to return to our resort for a third time. I was delighted to read that you had an enjoyable stay and would like to thank you for highlighting the resort facilities including the benefits and service you received as part of our club room package.I do hope we will have the pleasure of welcoming you back to our resort again in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

8/10 Good

Douglas

Stayed 6 nights in Dec 2023
Response from Irina on 26 Dec 2023
Dear Douglas, all of us truly appreciate your high rating. Thank you for taking a moment to rate SAii Laguna Phuket.The team and I look forward to welcoming you back to our beautiful resort in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Irina on 17 Dec 2023
Dear David, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

6/10 Okay

Dany, Singapore

Stayed 3 nights in Dec 2023
Response from Irina on 11 Dec 2023
Dear Dany, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

rebecca

Stayed 2 nights in Nov 2023
Response from Irina on 11 Dec 2023
Dear Rebecca, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Irina on 19 Nov 2023
Dear Robert, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for Now, Irina LadnyukGuest Experience Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and beach are great! Water slide is an extra bonus
Stayed 1 night in Nov 2023
Response from Miki Shashan Zhang on 17 Nov 2023
Dear Mr. Shawn,Thank you for sharing your experience at SAii Laguna Phuket. It is always a pleasure to read such kind words. We love to know that you enjoyed our swimming pool, water slide and the beach, and look forward to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

Xinzhi

Stayed 3 nights in Nov 2023
Response from Irina on 8 Nov 2023
Dear Xinzhi, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Resort, definitely will be coming back.
Stayed 6 nights in Oct 2023
Response from Irina on 5 Nov 2023
Dear Stuart, thank you for choosing SAii Laguna Phuket and thank you one more time for the amazing feedback. We were delighted to read that you had a great stay and enjoyed the ambiance of the resort. It was great to read also that you would definitely return to stay with us again, and we look forward to welcoming you back when you do.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

HyoJoong

Stayed 3 nights in Oct 2023
Response from Irina on 5 Nov 2023
Dear HyoJoong, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We do sincerely appreciate it. We are delighted to see that your stay was worth 10 out of 10. We hope to welcome you again soon to our beautiful beachfront paradise.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Ramon

Travelled with partner
Liked: Cleanliness, staff & service
I have previously stayed here 4 years ago. Apart from the name it hasn’t changed at all. The property is looking and feeling very old and I hear it will soon be refurbished. It really needs it! The resort is very busy and with that comes noise (guests returning to rooms very late at night, talking loudly, doors banging loudly. Staff were excellent, especially Khun Rum who helped us check in and book transport.
Stayed 2 nights in Oct 2023
Response from Irina on 30 Oct 2023
Dear Ramon, thank you for your return, this itself is the most rewarding compliment we can ever receive. We are delighted to read that our team members, especially Khun Rum, were attentive, helpful, pleasant and earnest in delivering and ensuring your needs were met. Your feedback regarding the condition of our resort is sincerely appreciated. We are happy to share that the hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel and next year we are planning to renovate all room in Beach wing.Thank you very much for our kind feedback and we do hope we will have the opportunity to welcome you back to our resort in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Excellent

TATSUO

Stayed 2 nights in Oct 2023
Response from Miki Shashan Zhang on 17 Oct 2023
Dear Tatsuo san,Thank you very much for choosing to stay at SAii Laguna Phuket. It is delightful to see the 10 out of 10 score, which shows that you have a pleasant holiday at our resort. We are happy to know that all the aspects of your stay hit the mark and take pride in offering you the memorable experience. Once again, thank you, we hope to see you again very soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the staff is lovely. Great location
Stayed 3 nights in Oct 2023
Response from Irina on 10 Oct 2023
Dear Rebecca, thank you very much for choosing to spend your vacation with us at SAii Laguna Phuket and for taking the time to share your feedback. It is wonderful to learn that overall you had a nice stay at the resort and enjoyed the great location we are in. Thank you also for mentioning the service that you received during your stay.We hope we will have the pleasure of welcoming you back to our tropical paradise in the future. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

XU

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort that suits both family trips and getaway time with friends
Response from Irina on 8 Oct 2023
Dear Menghan, many thanks for choosing to spend your vacation with us at SAii Laguna Phuket. We were delighted to read that you had an enjoyable stay and would like to thank you for sharing your positive feedback about our resort. We hope we will have the opportunity to welcome you back to our beachfront paradise in the future.SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will be back!
Stayed 2 nights in Oct 2023
Response from Irina on 8 Oct 2023
Dear Phillippe, thank you for choosing SAii Laguna Phuket and thank you one more time for the amazing feedback. We were delighted to read that you had a great stay and would return to stay with us again, and we look forward to welcoming you back when you do.SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Ka Man

Stayed 2 nights in Sep 2023
Response from Irina on 28 Sept 2023
Thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Jinjoo

Stayed 1 night in Sep 2023
Response from Irina on 25 Sept 2023
Dear Jinjoo, we are so grateful for your high rating. Thank you for taking a moment to rate SAii Laguna Phuket. We believe you have enjoyed your stay with us and we do hope that we will have the pleasure of welcoming you again to our piece of paradise. SAii for now, Irina LadnyukGuest Experience Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, very friendly staff. Really liked the Thai massage and golf course. Best breakfast ever..
Stayed 4 nights in Sep 2023
Response from Irina on 20 Sept 2023
Thank you Paul for sharing your very positive feedback regarding your recent stay with us at SAii Laguna Phuket. We are pleased to read that you enjoyed your stay and that you found our SAiiSational breakfast to be delicious and impressive. I am excited to share your feedback with our Executive Chef and the kitchen team. We do hope to welcome you again in the near future.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely and nice.
Stayed 4 nights in Sep 2023
Response from Irina on 14 Sept 2023
Dear Diego, we thank you very much for praising our team members for their friendliness and believe good service. Thank you for staying with us at SAii Laguna Phuket and for taking the time to leave us such a wonderful review. We sincerely appreciate it.SAii for Now, Irina Ladnyuk Guest Experience Manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff do their best in what is an old property that hasn’t seen much renovation. The breakfast is excellent but other F&B options are average to poor and likely aimed more at package deal guests from Eastern Europe. They allow smoking and it is prevalent around the breakfast area and kids pool area which is very unpleasant. I would say my stay was ok but I would not stay there again given the better options available for a similar price in Phuket. Other hotels in the area such as the banyan tree are also older but maintain better standards at a similar price point.
Stayed 4 nights in Sep 2023
Response from Irina on 14 Sept 2023
Dear Daniel, thank you for the thoughtful feedback, and for your kind comments regarding our SAiiLanders. I am sorry to hear that some things did not live up to your expectations, particularly the F&B options. I have passed your feedback regarding this to our food and beverage team who will certainly take it on board. For the future benefits I also would like to mention here that hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel. Next year we are planning to renovate all rooms in the beach wing. Thank you for your helpful feedback. We hope to have the pleasure to welcome you back to our beachfront paradise. SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the most amazing resort I’ve ever stayed at
Stayed 2 nights in Sep 2023
Response from Irina on 11 Sept 2023
Thank you Bobby for the wonderful review and for taking the time to share your feedback with other travelers. "The most amazing resort" is where we exactly want to be in the eyes of all our guests and we sincerely appreciate your generous words. We look forward to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Claudia Ma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
One of my favorite places I’ve ever stayed at. The staff, the food, the place was out of this world. The staff is super friendly and helpful. The food was excepcional. I can’t wait to come back in the future
Stayed 5 nights in Sep 2023
Response from Irina on 10 Sept 2023
Thank you Claudia for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are delighted to read that you enjoyed your stay. Thank you also for recognising our SAiiLanders who provide genuine and friendly service. Thank you again for your kind comments and we look forward to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Chul Soo

Stayed 2 nights in Aug 2023
Response from Irina on 10 Sept 2023
Dear Chul, thank you for your time in rating your recent Phuket vacation with us at SAii Laguna Phuket. We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Phuket
The SAii Laguna is a beautiful hotel close to the airport in beautiful Phuket. We had an ocean view with a balcony to enjoy a drink while listening and watching the ocean.
Room with a view
Comfort & beauty
View from balcony
View of pool & grounds area
Stayed 2 nights in Aug 2023
Response from Miki Shashan Zhang on 5 Sept 2023
Dear Ms. Maura,We felt so grateful to read your wonderful comments. It is delightful to know that you enjoyed your stay with us and left with amazing memories. This is what we always strive to achieve. Thank you very much for choosing us. We hope to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

Nasreen

Stayed 6 nights in Aug 2023
Response from Miki Shashan Zhang on 29 Aug 2023
Dear Ms. Nasreen,It is delightful to see that you had a pleasant stay at SAii Laguna Phuket. We take pride in providing you with a wonderful experience, as evidenced by your 10 out of 10 rating. Thank you very much for choosing to stay with us. The entire team and I look forward to having the pleasure of welcoming you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

PaHoua

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Aug 2023
Response from Miki Shashan Zhang on 25 Aug 2023
Dear Mr. Derek,We truly appreciate your generous rating; it means a lot to us. Please be assured that we will strive to continuously provide our InSAiiders with a memorable experience at SAii Laguna Phuket.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

nathan C.

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Miki Shashan Zhang on 25 Aug 2023
Dear Mr. Nathan,It is delightful to know that overall, you were satisfied with your stay at SAii Laguna Phuket. We greatly appreciate your score of 10 out of 10. Thank you very much for the wonderful rating.All the SAiiLanders look forward to seeing you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

Hrishikesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Irina on 22 Aug 2023
Dear Hrishikesh, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Moonbum

Stayed 5 nights in Aug 2023
Response from Irina on 21 Aug 2023
Dear Moonbum, thank you very much for the high rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

6/10 Okay

Jiewhoon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Irina on 13 Aug 2023
Thank you very much for sharing your rating with us and with other travelers. Our guests’ satisfaction is our top priority and we encourage you to let us know if there’s anything we can do to deliver an even better experience the next time you visit us. The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Service
The location close to beach and close to town is perfect. All the staff were friendly and helpful. Really everything was just what you would want for a relaxing getaway.
Stayed 4 nights in Jul 2023
Response from Irina on 13 Aug 2023
Dear James, thank you for choosing SAii Laguna Phuket and for this fantastic review. We are absolutely delighted to read that your day to day experience was the best it could be. Thank you for highlighting our convenient location and our amazing and excellent SAii team in providing good service during your stay. I must say that I am extremely proud to be a part of this hard working team, who loves to create a memorable stay for all our guests'. The entire team and I look forward to welcoming you back to SAii Laguna Phuket in the near future.SAii For Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

tanawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, great place, great people …
Stayed 2 nights in Aug 2023
Response from Irina on 8 Aug 2023
Dear Tanawat, thank you for choosing to stay with us at SAii Laguna Phuket and now again for this wonderful review. It is a real pleasure to hear that you enjoyed your experience and will recommend SAii Laguna Phuket.Thank you again for your kind comments and we hope to welcome you back to our beachfront paradise again in the future. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Sharon

Stayed 4 nights in Jul 2023
Response from Miki Shashan Zhang on 3 Aug 2023
Dear Ms. Sharon,It is our absolute pleasure to know that you enjoyed your stay at SAii Laguna Phuket completely. We take pride in providing you a wonderful experience and greatly appreciate your excellent rating. All the SAiiLanders hope to see you again soon.SAii for Now,Miki Shashan ZhangGuests Experience Manager

4/10 Poor

Michael, Auckland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is dated and needs updating. Rooms were dark and old looking and there was a damp smell. Huge complex right on the beach but it’s about 19min drive from shops and restaurants.
Stayed 5 nights in Jul 2023
Response from Irina on 3 Sept 2023
Dear Michael, thank you for choosing to stay with us at SAii Laguna Phuket. Your feedback regarding condition of the resort is sincerely appreciated and welcomed. We are happy to advise that hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel. Thank you for your helpful feedback. We hope to welcome you back to our beachfront paradise again in the future. SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Excellent

Kasie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the views and the staff friendless. My husband and I loved the beach view along with going to the beach. The room was extremely spacious and the food was excellent!
Stayed 4 nights in Jul 2023
Response from Miki Shashan Zhang on 30 Jul 2023
Dear Ms. Kasie, Thank you very much for sharing your fantastic comment at Expedia as well. It brings us immerse joy to read about your heartwarming compliments again. The entire SAii team looks forward to your quick return. SAii for Now,Miki Shashan ZhangGuests Experience Manager

10/10 Excellent

Tia

Stayed 3 nights in Jul 2023
Response from Miki on 17 Jul 2023
Dear Ms. Tia, thank you very much for such a great rating. We are very happy to see that we did make your stay memorable. The whole team and I do hope to welcome you back to our beachfront paradise soon.SAii for Now,Miki Shashan ZhangGuest Experience Manager

10/10 Excellent

HEARIN

Stayed 3 nights in Jul 2023
Response from Irina on 13 Jul 2023
Thank you very much Hearin for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to have the pleasure in welcoming you once again when you are next travelling to Phuket. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Fabio

Liked: Cleanliness, staff & service
Great staff but a bit dated in some areas.
The staff were very friendly and went out of their way to make our trip pleasant. The only issue we had was the air con in one room, where it could not go below 23.5C making it unpleasant. They did try to fix the issue right away and eventually changed my room to one with a proper air conditioner. Overall the property is fine the rooms we were in are a bit dated, with very firm mattress and very soft pillows. Having softer mattresses and a pillow menu would be an improvement in catering for a greater variety of guests.
Stayed 4 nights in Jul 2023
Response from Irina on 11 Jul 2023
Thank you Fabio for your time in writing and providing valuable feedback regarding your recent stay with us in our piece of paradise. We are pleased to read that despite the mattress firmness and aircon issue, you had an enjoyable stay overall. Thank you for recognising our SAiiLanders who provide genuine and friendly service. Also we are happy to advise that hotel is undergoing renovation of rooms and suites in the Lagoon wing with infrastructure changes to match a modern look and feel. Thank you again for your kind comments and we hope to welcome you back to our beautiful destination here in Phuket.SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

David

Stayed 14 nights in Jun 2023
Response from Irina on 11 Jul 2023
Dear David, thank you very much for sharing your rating with us and with other travelers.We do sincerely appreciate it. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Quan

Stayed 6 nights in Jul 2023
Response from Irina on 11 Jul 2023
Dear Quan, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We hope to welcome you back to our beachfront paradise again in the future. SAii for Now, Irina Ladnyuk Guest Experience Manager

6/10 Okay

cheesiong

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Irina on 6 Jul 2023
Dear Cheesiong, thank you very much for the rating, but mostly for visiting us despite so many options in Phuket.We hope to welcome you back to our beachfront paradise again in the future. SAii for Now,Irina LadnyukGuest Experience Manager

8/10 Good

Baurn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Irina on 3 Jul 2023
Dear Baurn, thank you very much for choosing to stay with us at SAii Laguna Phuket and for taking the time to rate us. It was our pleasure accommodating you and we hope to welcome you back to our beachfront paradise again in the future. SAii for Now,Irina LadnyukGuest Experience Manager

10/10 Excellent

Hyeim

Stayed 2 nights in Jun 2023
Response from Irina on 3 Jul 2023
Dear Hyeim, thank you very much for the highest rating, but mostly for visiting us despite so many options in Phuket.We are looking forward to see you again soon.SAii for Now, Irina Ladnyuk Guest Experience Manager

10/10 Excellent

Ahmed

Stayed 3 nights in Jun 2023
Response from Irina on 27 Jun 2023
Dear Ahmed, thank you very much for sharing your rating here on this platform. We hope to have the pleasure to welcome you again soon to our piece of paradise.SAii for Now,Irina LadnyukGuest Experience Manager