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Reviews of Naiyang Beach Hotel

4 out of 5
Naiyang Beach Hotel
80/30-38, Nai Yang soi 2, Sa Khu, Phuket

Reviews

7.2

Good

Rating 10 - Excellent. 42 out of 258 reviews" "
Rating 8 - Good. 104 out of 258 reviews" "
Rating 6 - Okay. 84 out of 258 reviews" "
Rating 4 - Poor. 21 out of 258 reviews" "
Rating 2 - Terrible. 7 out of 258 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Moris, Raanana

Liked: Staff & service
No elevators
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good, staff is great; too much litter in the neighborhood.
Stayed 13 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple stay
Just stayed here for 2 nights as we were waiting for a flight out. Good location. Close to the beach and not too far from the airport. Had a nice restaurant right next door and close to a 7-11
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Lovely staff and nice pool. Great value for the money.
Response from Ohh on 27 Mar 2023
Thank you so much

8/10 Good

ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Clean room close to the beach and restaurants. Comfortable mattress. Coffee / breakfast store next door. 7-11 nearby for treats etc. Staff were helpful and changed my room when the air conditioner did not cool the room. Pool towels were provided for use at the beach. The road to the beach/village is busy so walk with care, especially at night. The national park wanted 400 baht (17 Canadian dollars), just to walk on the park road to access the beach. Ripoff. So, walk on the beach!!! to go further away from any crowded area.
Stayed 3 nights in Jan 2023
Response from ohh on 27 Mar 2023
Thank you so mush

10/10 Excellent

Peter F

Stayed 7 nights in Feb 2023
Response from ohh on 27 Mar 2023
Thank you so much

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice people handy for beach bars enjoyed my stay there
Stayed 3 nights in Jan 2023
Response from Ohh on 13 Jan 2023
Dear,GuestThank you very much for you review. hope to see you again.

6/10 Okay

John

Travelled with partner
We only used for a stopover so it was ok. Bed really hard ! Convenient for airport tho !

10/10 Excellent

Kenneth, Khon Kaen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Piece of heaven away from the craziness

10/10 Excellent

Abbi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and cute!

8/10 Good

Rich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off Beach Hidden Gem
This off-beach airport-adjacent hotel punches well above it's weight. Simple, but quiet and clean. The larger than average room had a great view of the pool (didn't get in but looked very nice). Nice facilities, 5 minutes to the beach, and 15 to the airport! Overall, very pleasantly surprised - this hidden gem will stay on my list.
Stayed 1 night in Nov 2022
Response from Ohh on 4 Jan 2023
Dear,Guest Thank you so much for your report.

10/10 Excellent

Kenneth, Khon Kaen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful, quiet, clean, friendly
Stayed 3 nights in Jul 2022
Response from Jake on 31 Aug 2022
We appreciate your feedback! Hope to welcome you soon :) Regards, Jake

8/10 Good

Riccardo

Liked: Cleanliness, room comfort
It was a quite good hotel. Not far from the beach
Stayed 7 nights in Feb 2020
Response from Jira on 29 Feb 2020
Hi, Riccardo! Thank you so much for taking your valuable time to share your views with us. We will surely work on your feedback to keep up with your expectations in the future. Regards, Jira

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
The wifi was awful, the tv remote's batteries were taped in, the quality of the tv was terrible. We also ordered a breakfast box to collect in the morning before our flight, and we were then told that we had to pay extra for it so it had been cancelled. We were not even given the option to pay the additional cost.
Stayed 1 night in Jan 2020
Response from Team OYO on 29 Jan 2020
Hi, We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Team OYO

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
We needed 1 night here and it was fine. Not a place we would like to stay for more than that.
Stayed 1 night in Jan 2020
Response from Team OYO on 26 Jan 2020
Hey, Thanks for making our day by your charming words. Glad you liked our services. Regards, Team OYO

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
could be better
good location, nice staff but at the end of the high season the hotel needs tlc
Stayed 1 night in Jan 2020
Response from Team OYO on 16 Jan 2020
Thank you for your valuable feedback, As per the feedback, it seems that you are not satisfied with our services. Be assured, we will strive to make your stay pleasant whenever you revisit us next time in the future. Have a great day! Regards, Team OYO

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Team OYO on 8 Jan 2020
Hey, We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Team OYO

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from ohh on 6 Nov 2019
Dear, Guest. Thank you very much for stay at Naiyang Beach Hotel

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.clean comfy beds n next to 7-11...n restaurants...and nearby the airport.
Stayed 1 night in Jul 2019
Response from ohh on 21 Aug 2019
Thank you very much

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from ohh on 21 Aug 2019
Thank you very much

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for an overnight stay... beach wash up is a bit of a shame. 7/11 right next door is handy
Stayed 1 night in Jul 2019
Response from ohh on 21 Aug 2019
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Room spacious, plenty of hot water and amenities. I was on ground floor in far corner where I could see pool when sitting on patio. Room 1116 was the only ground floor one that could, as all the others had high hedge blocking any outlook whilst sitting. Breakfast included but basic. Only a sweet white bread, cornflakes etc. it is more appetising if you go before 8am as it’s can be cold, dried out and many items not replaced afterwards. Hated drinking out of paper cups. Only minute walk to beach front, cafes and restaurants. Money exchange only approx 3 doors down. 7/11 right next door.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Room was beautiful. Huge windows , beautiful surroundings. Staff friendly and helpful.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property has a beautiful, clean pool. It is about a five minute drive from the Phuket Airport. There are a few restaurants nearby as well as a hotel restaurant with good food. The free breakfast was very simple.
Stayed 2 nights in May 2019

8/10 Good

marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice place friendly staff
Stayed 1 night in Oct 2018

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel to stay in. Booked it to be close to airport but was very happy to stay here. The rooms are clean and well maintained. It is close to beach, bars and facilities. Staff are helpful and friendly. No problems with hotel.
Stayed 3 nights in Apr 2018
Response from Ohh on 1 Aug 2018
Thank you very much.

8/10 Good

Luann, USA

Liked: Cleanliness, staff & service, room comfort
Has what you need
Not the nicest but certainly not the worst. Rooms comfortable with firm beds and balcony. Pool adequate. Breakfast adequate. The restaurant attached as well as mini-mart that has wine, beer and soda. Massage also right next door. 7-11 and money changer close. Short walk to beach that is not crowded and quite nice. Nice retaurant across street also. For the price, I was quite happy.
Stayed 1 night in Apr 2018

4/10 Poor

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing
We had anticipated that it would have been of a higher standard than it was. We would have paid more for a better hotel had we realised the standard of this hotel, but thought it would be ok just for 1 night after getting off the long flight from London.

6/10 Okay

Riccardo

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrific
absolutely terrible. i would not recommend to anyone, there is way nicer places for way cheaper. smells terrible because it is backed up to a swamp. the wifi didnt work, and the breakfast was unedible. 0/10 will NOT be back

6/10 Okay

Phailin, Perth, AU

Liked: Cleanliness, staff & service
Good location but that's pretty much it.
The hotel is about 5 minute walk to the beach. Close to airport but make sure to arrange pick up from the hotel which is 200baht. Don't use taxi from airport which is 400baht for a 5 minute ride. Nice pool. The room is in need of a refurbish, maybe a new paint. The sliding door in my room (2103) cannot be locked properly. The linens were clearly washed but some still had stains on them. Bathroom has no ventilation so having the room closed all day can smell pretty damp. Breakfast buffet is ordinary, basic items eg. egg, sausage, bake bean and no bacon. There was ham so any excuse of no pork allowed is invalid. Buffet area is inside so it's quite cramped. Probably to prevent flies but food have covers on them so don't know why they can't put them outside. It's also next to the kitchen so it's loud and seems messy. The staff are helpful enough in terms of refilling the food. Some actually made toast using the same toaster the guests are to use, not sure for themselves or for room service but maybe should get another toaster to cook for room service. The whole setup just seems messy and unprofessional. The front desk staff are friendly and helpful. At checkout, there was some confusion in rate. I showed then the rate I have booked through Expedia and they have tried to get a confirmation but failed to get a hold of anyone with authority. In the end, they have asked me to email the itenirary to them and paid what was agreed on Expedia so I wouldn't be late for my flight.

2/10 Terrible

Stephen

Disliked: Staff & service, property conditions & facilities, room comfort
Very bad bed and customer service
The bed was so hard it would have been better to sleep on the floor. Ordered a pick up from the airport and never got picked up. When we got to the hotel and asked why we didn't get picked up no one could even understand me.

4/10 Poor

ELIZABETH , Vancouver Canada

Close to airport. Basic hotel.
Room was fine, good shower. Poor breakfast. Glad we only had one night booked.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel close to beach and airport
We were just after Nice hotel close to the airport as our flight was getting in late. It was a lovely hotel and the pool was lovely to relax and refresh in. It was a bonus having the beach so nice and close. We had a swim there as well. The water was beautiful. The breakfast was excellent and we had dinner there as well. We really enjoyed the food. The little mini store was great. Had a lot of interesting things.

8/10 Good

Steven

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel close to Phuket Airport
I just stayed the one night after flying in from Bangkok. I wanted a hotel close to the airport for my connecting flight the next day. I was pleasantly surprised by Nai Yang Beach which was just a few minutes walk. The hotel is could do with an overhaul, but the room was clean and comfortable and the staff helpful and friendly. The pool was great, but the pool bar looked like it had not been used in a long time. Value for money was excellent.

8/10 Good

claire, toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great for the price
Perfect beach close by, great breakfast with a good selection, wifi worked well, and store right next door. Staff were friendly and helpful.

8/10 Good

Lula, Canada

Liked: Cleanliness, staff & service, room comfort
Clean, friendly staff, beach and restaurants near
My husband and i picked this hotel because of it's proximity to the airport. The hotel was clean, the staff friendly and the room was standard for the price. The breakfast upgrade was nice for only a couple more dollars and they had real coffee. big deal in thailand! The hotel is located very close to a really nice quiet beach and there a some bars and restaurants near by.

6/10 Okay

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goodhotel very close to nai yang beach and airport
Good hotel on a less touristy northern beach of phuket, clean and good service. Taxis ordered by the hotel seemed a bit more expensive than average, but taxi prices on Phuket are generally high. Staff were friendly overall, apart from one person on night staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport
Close to airport, leaky faucet..so our sink was already flooded by the time we got to our rooms. Bed was super firm.

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area close to the airport
Pretty quiet area close to the airport. The beach is about 5 minutes walk from the hotel and there's also a small area by the beach with a few shops and restaurants. The pool was good but the pool bar was not open, this was probably because it was low season.

6/10 Okay

Tim, Phuket

Disliked: Staff & service, room comfort
Wouldn't stay longer than one night
Bed was a slab and hotel staff were pretty useless and unfriendly. There are definitely nicer places nearby for just a little bit more.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the main photo
The room was dirty, room was not comfortable and the area is a dive. The best part of my experience was two-fold. One- great shuttle service; two- the fish pool.

6/10 Okay

Raymo, Los Angeles, CA

Liked: Staff & service
Budget Hotel
Stayed here since it was close to airport for red eye flight out of country. Stayed here for 8 hours and it was good to have A/C and a shower. Taxi ride 200 bht was the cheapest taxi ride in Phuket. Hotel staff nice and friendly. Next to a mini market and restaurant so it was even more convenient. Good for short term.

10/10 Excellent

john, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and modern very clean hotel.
The hotel staff are very helpful and attentive. Thank you for making it a great stay. The hotel is modern and level of cleanliness is very high - exactly what you need qith a toddler crawling about the place.

6/10 Okay

Ahmed, Sydney-Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Ok

8/10 Good

Nayana, Montreal, QC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel
I only stayed there for a night, arriving from the islands late in the day and leaving early the next day, so I have not seen the neighbourhood, but it's very close to the airport, so convenient, very clean, the rooms are nice.

8/10 Good

Jayde, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good over nighter
We stayed for one night at the beginning of our Phuket trip as we had a late landing. Literally 5 min drive from airport, paid 300 baht for a taxi (hotel did not have an email address to ask for pickup). Room was fine, tea and coffee provided, bed was very firm, air con worked well, large balcony, good water pressure and heating in shower. Pool area is great, breakfast was good (not amazing but decent). Nai yang area very quiet - went to boss bar down the road for dinner which has a good atmosphere. Overall was happy with the hotel for a one night stay. Would recommend for short stay or if you need a hotel close to airport.