Outdoor pool, pool loungers

Reviews of Travelodge Pattaya

3 out of 5
Travelodge Pattaya
236/26-1 Moo 10, Soi 15, Pattaya Second Road, Nongprue, Pattaya, Chonburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 388 out of 878 reviews" "
Rating 8 - Good. 369 out of 878 reviews" "
Rating 6 - Okay. 86 out of 878 reviews" "
Rating 4 - Poor. 19 out of 878 reviews" "
Rating 2 - Terrible. 16 out of 878 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

AYE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and moderm building, closed to shopping, dining and short walk to the beach. 7/11 store and some bars near by, helpful staff, breakfast is very basic.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ram

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The staff are very pleasant professional the location is fantastic the facilities are modern very clean and it’s value for money the only disappointing part the breakfast needs to have more Europe style dishes but otherwise fantastic you won’t be disappointed
Stayed 12 nights in Feb 2024
Response from Aor on 21 Feb 2024
Dear Mr. Ram,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our staff are very pleasant professional the location is fantastic, room clean and value for money.Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Stayed 10 nights in Jan 2024

6/10 Okay

Boon Yong Patrick

Travelled with group
Liked: Staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2024
Response from AOR on 30 Jan 2024
Dear Mr. Boon Yong Patrick,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our good hotel. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent staff, room, location.
Stayed 14 nights in Nov 2023
Response from Aor on 20 Dec 2023
Dear Mr. GabrielThank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel.Exellent staff, room, location.Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

6/10 Okay

Alistair

Stayed 4 nights in Dec 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 10 nights in Nov 2023
Response from AOR on 5 Dec 2023
Dear Mr. Shane,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel great staff. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Richard

Stayed 3 nights in Nov 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here in the past and was very pleased that the hotel is still amazing. The food is great, the pool is great. I have a spinal issue and worry about beds comfort when I travel. I stayed here for 2 months and the beds are very comfortable. The location is in the middle of everything. The best part to me was how quiet it is at night. So close to the bars yet very quiet, I never used my ear plugs. The staff is very friendly and helped me with my visa extension papers. My room was very spacious and comfortable with a little couch sitting area and table. I Cant think of any downside to this hotel.
Stayed 16 nights in Nov 2023
Response from AOR on 30 Nov 2023
Dear Mr. Jill,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our very pleased hotel, the food, and pool is great and the bed is very comfortable. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

6/10 Okay

NASIR JALAL AND MARIA

Liked: Staff & service, amenities, property conditions & facilities
I really liked the area because it was so convenience of walking distance for food, shopping, transportation, safe area but there was one problem. there some work was going on the road and there was a really bad swear system smell which I was hated.
Stayed 5 nights in Nov 2023
Response from AOR on 30 Nov 2023
Dear Mr. Nasir Jalal,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel convenient location. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

2/10 Terrible

Mohammadreza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me 1700 for laundry, another hotel charged me 800 for same quantity, also room was so small
Response from AOR on 10 Nov 2023
Dear Mr. Mohammadreza,Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Travelodge Pattaya did not meet your expectation.I must express my sincerest apologies regarding the hotel laundry price. I will share with management and brief the team to improve better service.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards,Naphat WisetsungFront Office Manager

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Walkable
Stayed 3 nights in Nov 2023
Response from AOR on 8 Nov 2023
Dear Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel good location Walkable. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was nice and the employees were VERY good and helpful. Super nice people. The only problem I had was that the TV was terrible. I like to keep up on world events and sports while traveling and the TV had only 6 or 7 channels with 4-5 channels in English. Only real problem I had with the place.
Stayed 19 nights in Oct 2023
Response from Aor on 27 Oct 2023
Dear Mr. Jerry,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel the place was nice and the employees were very good and helpful.And thank you for your feedback about TV, I will share it with the management team to improve service. Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

jude

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 7 nights in Oct 2023
Response from AOR on 19 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted you had a pleasant stay at Travelodge Pattaya.It is wonderful to have a perfect score review from you about overall experiences and staff members. Your feedback is the most valuable to us to continuously improve ourselves.It was a pleasure to have you and we look forward to welcoming you back again for the next visit.Best regards,Naphat WisetsungFront Office Manager

8/10 Good

Sheung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from AOR on 19 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted you had a pleasant stay at Travelodge Pattaya.It is wonderful to have a high score review from you about overall experiences and staff members. Your feedback is the most valuable to us to continuously improve ourselves.It was a pleasure to have you and we look forward to welcoming you back again for the next visit.Best regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Francescopaolo, Bethesda

Stayed 3 nights in Oct 2023

6/10 Okay

Aldo

Disliked: Cleanliness
Stayed 4 nights in Oct 2023
Response from AOR on 19 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted you had a pleasant stay at Travelodge Pattaya.It is wonderful to have a high score review from you about overall experiences and staff members. Your feedback is the most valuable to us to continuously improve ourselves.It was a pleasure to have you and we look forward to welcoming you back again for the next visit.Best regards,Naphat WisetsungFront Office Manager

10/10 Excellent

DeAndre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area
The rooms were clean which is always a plus and near a 7-11 and the mall area
Stayed 4 nights in Sep 2023
Response from AOR on 30 Sept 2023
Dear Mr. DeAndre,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel good area and rooms were clean which is always a plus and near a 7-11 and the mall area.Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

8/10 Good

Uttam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, comfortable bed. Best value for money.
Stayed 2 nights in Sep 2023
Response from AOR on 30 Sept 2023
Dear Mr. Ultam,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel very clean, comfortable bed. Best value for money.Your excellent stay experience is a great encouragement for us to keep better our services.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

8/10 Good

William, Narre Warren South

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was disappointed when having breakfast that travel lodge allowed a person to smoke and smoke blow towards people eating found this disgusting apart from that is good place to stay
Stayed 4 nights in Sep 2023
Response from AOR on 20 Sept 2023
Dear Mr. William,Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at Travelodge Pattaya did not meet your expectations.I must express my sincerest apologies regarding the smoking area. Your feedback and comments have been taken seriously and discussed with the team member concerned for prompt review and correction of processes where necessary to ensure we exceed our guest expectation’s and deliver a pleasant experience every time.We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very comfortable with nice showers and beds. The hotel is in a quiet area away from major bars but still very walkable
Stayed 1 night in Sep 2023
Response from AOR on 16 Sept 2023
Dear Mr. Gerald,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Your appreciation of our amenities in the room as a power of the shower and comfy bed. We are glad we were able to meet your expectation during your stay.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Aug 2023
Response from AOR on 16 Sept 2023
Dear Ms. Darren,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Thank you so much for your top score review! We will share this with the team to let them know to keep up the amazing work. It is much appreciated, and we look forward to seeing you again at Travelodge Pattaya.Sincerely,Naphat WisetsungFront Office Manager

10/10 Excellent

LEMUEL N

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and staff customer service is awesome.
Stayed 1 night in Jun 2023
Response from Aor on 4 Sept 2023
Dear Mr. Lemuel N,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel Cleanliness and staff customer service is awesome.Your praise is a great encouragement for us to improve our service.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Stayed 15 nights in Jul 2023
Response from AOR on 27 Jul 2023
Dear Mr. Carl,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Andy

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Really love it all staffs are friendly and location is really good too
Stayed 5 nights in Jun 2023
Response from Aor on 21 Jun 2023
Dear Mr. Andy,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel staffs are friendly and location is really good. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Jackson

Stayed 4 nights in Jun 2023
Response from Aor on 21 Jun 2023
Dear Mr. Jackson,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Regarding your appreciation of our hotel. May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,Naphat WisetsungFront Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Aor on 12 Jun 2023
Dear Mr. Mark,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Your appreciation of our overall services and team members.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great Location. Great priced rooms
My favourite hotel in Pattaya. Always stay here when we come. The staff are always so friendly and helpful And they always remember us. The hotel has the most comfortable beds and the cleaners do a great job. The hotel is situated in a perfect place in central Pattaya. Don’t forget the price of the rooms. Great value for money for such a nice hotel.
Stayed 1 night in Jun 2023
Response from Aor on 12 Jun 2023
Dear Mr. David,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Your appreciation of our overall services and team members.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Aor on 12 Jun 2023
Dear Mr. Mark,Thank you for taking the time to share your feedback with us, we are delighted to hear you had a pleasant stay at Travelodge Pattaya.Your appreciation of our overall services and team members.May I once again thank you for reviewing your stay at our hotel and sharing your valuable feedback with us. We look forward to welcoming you back on your next visit to Travelodge Pattaya.Kind regards,

8/10 Good

Seyed Morteza

Stayed 3 nights in Jun 2023

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Relaxing
Stayed 1 night in Apr 2023
Response from Aor on 25 Apr 2023
Dear Mr. James,Thank you so much for taking the time to share your great comment and top score review. We are glad we were able to meet your expectation and delivering a guest experience with exceptional service is always top of our priority.Your feedback is the most valuable to us to continuously improve ourselves.It was a pleasure to have you and we look forward to welcoming you back again for the next visit to Pattaya.Best regards,Naphat WisetsungFront Office Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good value
Pleasant reception. The room was smallish, but comfortable. The hotel is about a 200 meter walk to Second Road and Soi 13. Comfortable stay and I would go back. Very good value.
Stayed 3 nights in Mar 2023
Response from Aor on 2 Apr 2023
Dear Mr. John, Thank you for having taken the time to provide us with your valuable feedback. We are always grateful to read how much our guests enjoyed spending the time with us and your comments are very motivating for us all. We are so pleased to be able to deliver a special memorable time to our special guest as you. We are ooking forward to welcoming you back soon.Best regards,Naphat Wisetsung Front Office Manager

10/10 Excellent

stephen

Liked: Cleanliness, property conditions & facilities
Great value for money
Stayed 7 nights in Mar 2023
Response from Aor on 24 Mar 2023
Dear Mr. Stephen,Thank you for choosing Travelodge Pattaya and for taking the time to write a review about your recent experience.Your appreciation of our hotel great value for money is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Again, thank you very much for your feedback and recommendation and we hope to be able to create a memorable experience for you again when you next return to stay with us.Best regards, Naphat WisetsungFront Office Manager

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Lot of water comes out the shower. Good ac. Rooms are good clean.
Stayed 9 nights in Feb 2023
Response from AOR on 12 Mar 2023
Dear Mr. Ian,Thank you for having chosen Travelodge Pattaya as the hotel of choice for your recent stay. We hope that you had a pleasant journey and reached home safely.Thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear that our facilities and the service provided by our team members created a heartfelt experience during your stay.Once again, thank you for your feedback, and we hope to have the pleasure to welcome you back in the near future.Best regards,

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to restaurants, bars and transport.
Stayed 9 nights in Feb 2023
Response from Aor on 9 Mar 2023
Dear Mr.Peter, Thank you for choosing Travelodge Pattaya and for taking the time to write a review about your recent experience.Your appreciation of our rooftop restaurant. It is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Again, thank you very much for your feedback and recommendation and we hope to be able to create a memorable experience for you again when you next return to stay with us.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here
Clean friendly competent… very well located
Stayed 2 nights in Feb 2023
Response from Aor on 8 Mar 2023
Dear Mr. Michael,Thank you for taking the time to share your stay experience on Expedia.com.It is our pleasure to hear that you appreciated our hotel's well location, which is clean and friendly competent. The team here strives to continually improve the guest experience and it is through feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay.Best regards, Naphat WisetsungFront Office Manager

8/10 Good

Guillermo E

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Aor on 12 Mar 2023
Dear Mr. Guillermo,Thank you for having taken the time to provide us with your valuable feedback.We are always grateful to read how much our guests enjoyed spending time with us and your comments are very motivating for us all. We are so pleased to be able to deliver a special memorable time to our special guest like you. We very much appreciate your valuable time to share such positive comments.Looking forward to welcoming you back soon.Best regards,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2022
Response from Aor on 9 Mar 2023
Dear Valued Guest, Thank you very much for considering us one of the hotels in Pattaya and making us one of your preferred accommodations. We are so thrilled to read that you had a pleasant stay with us and we are very delighted to learn that you like our hotel. We will indeed have the pleasure of welcoming you back in the near future.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but would love more pillow in the room.
Stayed 6 nights in Jan 2023
Response from Aor on 11 Feb 2023
Dear Mr. Mark,Thank you for choosing the Travelodge Pattaya as your hotel during your recent visit and for taking the time to provide us with your valuable feedback.We are pleased to learn that you enjoyed our facilities, and thank you very much for sharing such gracious comments; it gives us energy to continue the excellent service. Your comments have been shared with the relevant department heads and team members concerned. This valuable feedback allows us to continually monitor and improve both quality of our products and standards of services provided.Again, thank you for sharing your experience. The team and I look forward to having you back again in a not too distant future.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything about this hotel Friendly staff close to shops and nightlife
Stayed 5 nights in Jan 2023
Response from Aor on 11 Feb 2023
Dear Mr. Glenn,Thank you for taking the time to share your stay experience on Expedia.com.It is our pleasure to hear that you appreciated our hotel friendly staff close to shops and nightlife. The team here strives to continually improve the guest experience and it is through feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

David

Stayed 1 night in Jan 2023
Response from Aor on 9 Mar 2023
Dear Mr.David, Thank you very much for staying at Travelodge Pattaya. It brings us much joy to hear that you enjoyed our hotel. When you do decide to return to Travelodge Pattaya, please let us know, as we will be very happy to oversee a reservation with privilege for you.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

Sang Do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff will return
Response from Aor on 9 Jan 2023
Dear Mr. Sang Do,Thank you for choosing the Travelodge Pattaya and for taking the time to write a review about your recent experience.Your appreciation of our hotel's nice and friendly staff is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Again, thank you very much for your feedback and recommendation and we hope to be able to create a memorable experience for you again when you next return to stay with us.Best regards, Naphat WisetsungFront Office Manager

8/10 Good

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been into travelodge in Thailand and this travelodge in Pattaya I don’t particularly like location, tv channels weren’t available like other travelodge
Response from Aor on 9 Jan 2023
Dear Mr. Franco,I am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Pattaya. Your observations are extremely valuable to us, as we strive to improve each and every guest stay.I would like to apologize for the issues you experienced with the TV channels. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again.Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Naphat Wisetsung Front Office Manager

6/10 Okay

Verified traveller

Liked: Cleanliness
Will not stay again.
Too many steps to climb outside with luggage and no assistance.
Stayed 1 night in Dec 2022
Response from Aor on 31 Dec 2022
Dear Value Guest,I am writing to thank you for taking the time to give feedback about your recent experience at Travelodge Pattaya. Your observations are extremely valuable to us, as we strive to improve each and every guest stay.I would like to apologize for the issues you experienced with comment. In addition to my sincere apology, you have my assurance that our staffs have been briefed at length on this matter to make sure we uphold with consistency the standards and do not let something like this happen again.Whilst I understand your feeling of let down, I also hope that you will accept this note as a genuine apology for falling short of delivering a true Travelodge experience on this occasion. I hope you will give us another opportunity to welcome you back again.Best regards,Naphat WisetsungFront Office Manager

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel good, staff excellent The road outside hotel is being renewed. I never heard any noise
Response from Aor on 31 Dec 2022
Dear Mr. Nigel,Thank you for choosing Travelodge Pattaya and for taking the time to write a review about your recent experience.Your appreciation of our good hotel and staff excellent is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Again, thank you very much for your feedback and recommendation and we hope to be able to create a memorable experience for you again when you next return to stay with us.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

Ian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff well situated good area
Stayed 16 nights in Nov 2022
Response from AOR on 3 Dec 2022
Dear Mr. Lan,Thank you for taking the time to share your stay experience on Expedia.com.It is our pleasure to hear that you appreciated our convenient location, Very clean and friendly staff. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay.Best regards, Naphat WisetsungFront Office Manager

10/10 Excellent

lawrence

Liked: Staff & service, amenities, property conditions & facilities
good pricing
Stayed 3 nights in Nov 2022
Response from AOR on 23 Nov 2022
Dear Mr. Lawrence.Thank you for taking the time to share your stay experience on Expedia.com.It is our pleasure to hear that you appreciated our good price. The team here strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Again, thank you very much for your feedback and recommendation. We are looking forward to welcoming you for another enjoyable stay.Best regards, Naphat WisetsungFront Office Manager