Pool Villa 3 Bedroom | Living area | 32-inch LED TV with digital channels, TV, streaming services
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Reviews of Palm Grove Resort

4 out of 5
Palm Grove Resort
245/96 Moo 3,Sukhumvit Rd, Na Jomtien Soi 40, Sattahip, Chonburi

Reviews

6.4
Rating 10 - Excellent. 8 out of 37 reviews" "
Rating 8 - Good. 11 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 2 out of 37 reviews" "
Rating 2 - Terrible. 9 out of 37 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service
Nightmare!
Stayed 5 nights in Dec 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from wanlada on 6 Feb 2020
thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from wanlada on 30 Oct 2019
thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Arr on 26 Jun 2019
thank you very much

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look at another hotel
Old and very dated building and rooms, not enough parking and poor service, not worth the money
Stayed 1 night in Jul 2018
Response from arr on 1 Aug 2018
thank you very much and we will take your feedback to improve it.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice quiet hotel
Very nice setting. The hotel has great potential, but just misses the mark on many simple items. Internet poor in the room, bath room items not topped up, towels basic and only one each, limited breakfast choice. The room is nice and very quiet and relaxing at night. Need to be aware that you need your own transport as very isolated.
Stayed 2 nights in Jul 2018
Response from arr on 1 Aug 2018
thank you very much and we will take your feedback to improve it.

10/10 Excellent

Joss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal place to get away from it all.
I chose this hotel because it was close to where I needed to be. The room was more like a small flat than a bedroom incorporating a kitchen, sitting room and dining table and chairs. The restaurant was not open in the evenings but offered a very good breakfast, both Western and Thai with excellent service. The garden offers a private pool with various sitting areas. The hotel was fairly empty when we arrived but was packed at the weekend when the new guests held a party in the garden which lasted until about 01.30am.
Response from wanlada on 2 May 2018
thank you very much for good complain and we will fix as soon as possible. hope we have to meet you and family again.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Quiet location near to a secluded beach.
Palm Grove is very peaceful and quiet. We travelled with our two children and felt very safe. You need a car to get about as it's quite secluded but there are lots of things to do nearby. The pools were lovely and gardens well kept. The staff clean every day and provide fresh towels. There was plenty of room in our apartment, a lounge and dining area, well equipped kitchen, 2 double bedrooms with own bathrooms and another toilet downstairs. Lots of wardrobe and storage space. A good base to stay in as there is no bar, restaurant or entertainment.

2/10 Terrible

hongbing, singapore

Liked: Cleanliness
Disliked: Staff & service
hotel booking information is misleading
the websites says it is 4.5km away from pattaya city center, but actually it is 40-50km away. it took us one hour taxi from hotel to pattaya city.

2/10 Terrible

Liv, A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rwmote place
The restaurant is closed swimming pool was very dirty the beach was full of trash neighborhood full of stray dogs barking at you terrible place

4/10 Poor

Sudarat, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities
Suitable for a quite place
We have a trouble with room condition on our 1st stay with slow response from the hotel as well It is very far from any other attraction in Pattaya.

2/10 Terrible

Tone, sandnes

Disliked: Staff & service, property conditions & facilities
not as expected
This resort is nothing like the pictures. Pool circulation is turned off during night. The review sais it all.

8/10 Good

Wai Tai Thomas, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for family
When we arrived and showed the reservation record in the reception, the staff cannot find my booking. After 10 mins, they still cannot check out my booking record in the system. Finally, the staff upgraded us to the villa resort which has a private pool and three bedrooms. The resort is spacious and clean. The location is bit far away from the centre of Pattaya. Renting a car should be a smart choice. The resort is very close to a beach. And there are served with massage, grilled seafoods and fruits. In additions, the experience of my stay is quite satisfied.

6/10 Okay

Anil, Mumbai, Maharashtra, India

Liked: Staff & service, room comfort
Just about OK
This resort is too far from either Jomtien or Pattaya beach. You got to be prepared to spend 500THB every time you wish to travel to either of these places and takes anywhere from 45 minutes to 1 hour. This is an ideal place if you look forward to spending your entire day within your Villa and enjoy the pool. Breakfast spread is pathetic other food isnt too great either. The resort has just this one restaurant. There is absolutely nothing the children could do. No outdoor games, no indoor games, no gym, no nothing................. Not a place to stay in if you are looking to explore the beaches of Pattaya and Jomtien.

8/10 Good

Prapaipak, Chonburi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room
We love the room but the pool is a bit too small.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family
พนักงานให้บริการดีมาก ห้องกว้าง สะอาด เครื่องครัวพร้อม เดินเข้าออกสะดวกสะบาย อารมย์เหมือนมาพักที่บ้านตัวเอง
Stayed 1 night in Feb 2020
Response from อ๋า on 18 Feb 2020
ขอบพระคูณสำหรับคำชมคะ หวังว่าลูกค้าจะมาพักกับเราอีกนะคะ

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ชอบมากค่ะ ถ้ามีโอกาสจะพาครอบครัวกลับไปพักผ่อนอีกค่ะ
Stayed 1 night in Feb 2020
Response from อ๋า on 13 Feb 2020
ขอบพระคุณมากเลยคะ หวังว่าจะได้รับใช้ลูกค้าอีกนะคะ

6/10 Okay

Young Kyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비는 좋지만 위치는?
숙소 가격이나 상태. 서비스로는 가성비가 최고이지반 위치는 진짜 황당할정도의 위치입니다. 파타야 시내까지 차로 사십분 이상 걸리고 편도 골목길로 오백미터 이상 들어간 풀빌라 내지는 주택가 한가운데에 있고 인근에 식당이나 편의점도 전무합니다. 차를 가지고 가는 분이나 인근의 카툰네트워크 아마존이나 농눅빌리지둥을 가실 분들이 아니라면 추천하기 어렵겟네요
Stayed 1 night in Feb 2020
Response from wanlada on 8 Feb 2020
thank you for comment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
เป็นรีสอร์ตเล็กๆ ไม่วุ่นวายดีค่ะ บรรยากาศโอเค ห้องพักกว้างขวาง อุปกรณ์ครบครัน แต่บางส่วนมีชำรุดบ้าง อยากให้ซ่อมแซม ส่วนพนักงานต้อนรับยิ้มแย้มแจ่มใสดี ทำเลเหมาะกับคนที่มีรถส่วนตัวหรือเช่ารถค่ะ
Stayed 1 night in Apr 2019
Response from คุณอ๋า on 14 May 2019
ขอบพระคุณสำหรับคำติชมคะ หวังว่าเราจะได้บริการลูกค้าอีกคะ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
เงียบดีค่ะ เหมาะแก่การพักผ่อน ห้องพักก้สะอาดแบ่งเป็นสัดส่วนดี
Stayed 1 night in Mar 2019

6/10 Okay

suwanee

Stayed 2 nights in Oct 2018
Response from Khun Arr on 17 Oct 2018
Dear K.Suwanee, thank you very much for your commend and very sorry for that last weekend is fully booked room and parking car is not enough for your. we will fix the problem soon. another made louder we have inform the guest upon check in can do until 11 pm. and thank you very much for inform us and will fix soon

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

AHJ, South Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들이 친절한 조용한 호텔
주요 관광지에서 조금 멀리 떨어져 있긴 하지만 택시로 비싸지 않게 올 수 있는 곳이고 무엇보다 다른 일행들에 크게 방해받지 않고 머물 수 있어 좋음. 직원분들 또한 친절하고 조식도 간단하게 먹을 수 있게 되어 있어 좋았음. 간간히 도마뱀도 보이긴 하지만 지내는 데 방해될만한 정도는 아니었음.
Stayed 1 night in Jul 2018
Response from arr on 1 Aug 2018
thank you very much and we will take your feedback to improve it.

10/10 Excellent

SIN YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離市中心太遠，坐taxi要600B，來回要1200B條路好塞車
Stayed 2 nights in Jun 2018
Response from arr on 1 Aug 2018
thank you very much and we will take your feedback to improve it.

8/10 Good

Phet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ชอบค่ะบ้านกว้างมีครัวทำอาหารด้วยส่วนตัวดีคนไม่พลุกพล่านแต่น้ำไหลค่อยไปนิด
Response from อ๋า on 2 May 2018
ขอบพระคุณคะลูกค้า สำหรับคำติชมคะ เราจะรับไปปรับปรุงแก้ไขคะ

4/10 Poor

Verified traveller

Disliked: Staff & service
もう行くことはない
ドライヤー貸出無（品切れ）、部屋のスリッパがない、朝食が貧相種類もない
Response from wanlada on 2 May 2018
thank you very much for complain and we will fix as soon as possible.

10/10 Excellent

GUEHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔합니다
매우좋았습니다 조용하고도
Stayed 6 nights in Feb 2018
Response from wanlada on 2 May 2018
thank you very much and very happy to hearing that we will keep on it.

2/10 Terrible

Chuen Chau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

10/10 Excellent

Hoyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便整潔的酒店
酒店人員服務質素非常好，有甚麼需要都幫到你

6/10 Okay

gianluca, firenze

Liked: Cleanliness, room comfort
bel posto, da lavorarci un pò su...
Il resort è carino, ma necessita di un po' di manutenzione. Pecca grave l'assenza di un bar e di qualsiasi genere alimentare che costringe a comprarsi qualcosa anche all'arrivo, oltre a organizzarsi per la colazione. Il wifi funziona un po' a tratti, da migliorare. Personale comunque cortesissimo e buona posizione non lontano dal mare. Un po' isolato.

8/10 Good

EKATERINA, Новосибирск

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Нашли отличный пляж в окрестностях: за военной базой казуариновая роща (хвойные тропические деревья) минимум людей, природа. Отель в норме.

6/10 Okay

MI PO, hong kong

Liked: Cleanliness, room comfort
good
nice hotel but far away from city center, no transfer provided need hire car

2/10 Terrible

Alexey, Moscow

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отвратительно
Отель маленький, выгодно сфотографирован для сайта бассейн, на самом деле он тоже лилипутский. Реально глушь при том что пляж далеко и не отличается чистотой и сервисом.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
最悪
比較的評価が高い理由がわかりません。 今までで最悪でした。 •設備は一部壊れていました。 •パタヤからは遠く、不便です。 •ビーチもプールも泳ぐ気になれません。 •客層も集団客のマナーが悪く、不愉快でした。

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort