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Overview of Mercure Pattaya

Photo gallery

Guest reviews

3.8 / 5Good
352 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning

Map

Highlights

Popular LocationRipley's Believe It or Not4 min walk
Popular LocationRoyal Garden Plaza7 min walk
Popular LocationCentral Festival Pattaya12 min walk
AirportUtapao (UTP-Utapao Intl.)55 min drive

Choose dates to view prices

  • Deluxe Room

    3.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    Show details
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed
    Show details
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    Show details
  • Suite, Corner

    Room amenities

    • 389 sq ft
    • Sleeps 4
    • 1 Queen Bed
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  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Single Bed
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  • Family Suite

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 4
    • 1 Queen Bed and 1 Single Bed
    Show details

About this area

Pattaya

Located in Pattaya's Central Pattaya neighbourhood, Mercure Pattaya is in the business district and near the beach. Central Festival Pattaya and Walking Street are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Pattaya Beach and Jomtien Beach. Travelling with kids? Don't miss Pattaya Beach Road and Mini Siam. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.

Visit our Pattaya travel guide
Map
Popular Location

What's nearby

  • Ripley's Believe It or Not - 4 min walk
  • Pattaya Beach Road - 5 min walk
  • Royal Garden Plaza - 7 min walk
  • Walking Street - 10 min walk
  • Central Festival Pattaya - 12 min walk

Getting around

  • Pattaya Station - 13 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.) - 75 min drive

Restaurants

  • Where to eat
  • M Cafe – Serves breakfast, lunch and dinner.

About this property

Mercure Pattaya

Family-friendly Pattaya hotel in Central Pattaya, walk to Pattaya Beach
2 restaurants, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 247 rooms provide conveniences such as sofa beds and fridges, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Other amenities available to guests include balconies, 24-hour room service and minibars.
Mercure Pattaya offers 247 forms of accommodation with minibars and a safe. Rooms open to balconies. This accommodation is furnished with double sofa beds and desks. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.
This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Limited parking spaces

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 390 for adults and THB 195 for children
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service

Things to do

Billiards/pool table
Children's pool
Fitness centre
Outdoor pool
Spa services

Family friendly

Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free children's club
Free cots/infant beds
Laundry facilities
Outdoor pool
Fridge
Sofa bed

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Porter
Tour/ticket assistance

Languages spoken

English
Thai

Outdoors

Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Spa

3 treatment rooms
Aromatherapy
Body treatments
Facials
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking

More

Designated smoking areas (fines apply)

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Double sofa bed
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower
Towels

Entertainment

TV channels
Flat-screen TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

Outdoor space

Balcony

More

Desk
In-room massage
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property for check-in information
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Renovations and closures

This property is closed from 1 June 2020 to 30 June 2020 (dates subject to change).

Pets

Pets are allowed for an extra charge of THB 500 per pet, per night
Dogs and cats only
2 per room (up to 22 lb/10 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 390 for adults and THB 195 for children (approximately)
  • Pet fee: THB 500 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Pattaya Hotel
Mercure Pattaya
Accor Hotel Pattaya
Mercure Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya Pattaya
Mercure Pattaya Hotel Pattaya

Guest reviews

5 - Excellent
80
4 - Good
175
3 - Okay
67
2 - Mediocre
23
1 - Poor
7
4.0
Cleanliness
4.1
Service and Staff
3.4
Amenities
3.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Central to all shopping and entertainment areas. Very close to Beach and transport facilities.

Stayed 11 nights in Feb 2020

2/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

The property has plenty of amenities/space to offer for kids

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big hotel, immense pool, good value.

The hotel is tucked in behind The Avenue shopping-center, so it feels a bit out-of-the-way, but it's still convenient. My room (723) was nice and big, with a balcony and a view that included a glimpse of Bangkok Bay. It had ample storage for my luggage, clothes, and "stuff" (important because I'm a scuba-diver, and bring my own gear). I could have used some brighter lights, though, and a room on a lower floor might have had better water pressure for the shower. It was interesting that the bathroom was on the outside wall, next to the balcony, but that was a great help when I had to rinse and dry my scuba-gear after my dives; I didn't have to carry dripping gear the length of the room. The swimming pool is IMMENSE, and there's a play area for the kids by the shallow area (bottom right in their pool picture) that includes a big sandy-beach sandbox. Their dining room has a buffet breakfast, but I didn't find it all that great a value at 390 baht (I didn't get it included with my room). It was a nice place to stay, comfortable and convenient, and I'll stay there the next time I'm in Pattaya.

Stayed 7 nights in Jan 2020

4/5 Good

  • Liked: Staff & service

Friendly Staffs, Spacious Room, Near Shopping Mall and restaurants, Breakfast is fine

Stayed 2 nights in Feb 2020

3/5

  • Liked: Cleanliness, staff & service

Balcony on the corner suites has a very narrow area to get to the seating area so if you suffer from vertigo you cannot use it on the higher floors. Wifi speeds were the worst I have encountered in any hotel I have stayed in. Bathroom and shower area in these suites is very small.

Stayed 5 nights in Jan 2020