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Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

Star Rating
4 out of 5
Photo gallery

Reviews

4.1 / 5Very Good
961 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Pattaya Beach
    8 min walk
  • Popular Location
    Hard Rock Cafe
    8 min walk
  • Popular Location
    Art in Paradise
    14 min walk
  • Airport
    Utapao (UTP-Utapao Intl.)
    43 min drive

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  • Deluxe Room with Kitchenette

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Deluxe Pool View Room with Kitchenette

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Grand Suite Room with Kitchenette

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Grand Suite Pool View Room with Kitchenette

    Room Amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More details
  • Family Suite Two Bedroom with Kitchenette

    Room Amenities

    • City view
    • Sleeps 5
    • 1 Double Bed and 2 Single Beds
    More details

About this area

Pattaya

In the city centre, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is in Pattaya's Central Pattaya neighbourhood, a walkable area with good shopping. Tiffany's Show and Art in Paradise are cultural highlights, and some of the area's popular attractions include Pattaya Beach Road and Hard Rock Cafe. Mini Siam and Underwater World Pattaya are not to be missed. Our guests appreciate the hotel's quiet location.

Visit our Pattaya travel guide

What's nearby

  • Popular Location
    Pattaya Beach - 8 min walk
  • Popular Location
    Hard Rock Cafe - 8 min walk
  • Popular Location
    Pattaya Beach Road - 8 min walk
  • Popular Location
    Tiffany's Show - 13 min walk
  • Popular Location
    Art in Paradise - 14 min walk

Getting around

  • Pattaya Station - 5 min drive
  • Bangkok (BKK-Suvarnabhumi Intl.) - 73 min drive

Restaurants

  • Where to eat
  • Poolside restaurant. Serves breakfast and dinner. Kids' menu available.

About this property

Altera Hotel and Residence (Formerly known as At Mind Serviced Residence)

4-star Pattaya hotel in Central Pattaya, walk to Pattaya Beach
A restaurant, an outdoor pool and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, a sauna and coffee/tea in a common area. All 189 rooms provide kitchenettes with microwaves, plus complimentary wireless Internet access and LCD TVs with satellite channels. Guests will also find furnished balconies, separate living rooms and private gardens.
Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) offers 189 forms of air-conditioned accommodation with DVD players and minibars (stocked with some free items). Rooms open to furnished balconies. This accommodation offers separate living rooms. 32-inch LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a shower with a rainfall showerhead, complimentary slippers, complimentary toiletries and a hairdryer.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Dining options at the hotel include a restaurant and a coffee shop/café. A computer station is located on-site and wireless Internet access is complimentary. In addition to an outdoor pool and a kids' pool, Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) provides a health club and a sauna. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers coffee/tea in common area, complimentary newspapers in the lobby and laundry facilities. Complimentary self-parking is available on-site. The property may provide extended parking privileges to guests after check-out (surcharge).
Altera Hotel and Residence (Formerly known as At Mind Serviced Residence) is a smoke-free property.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 700.0 per day.

Pets

  • Pets not allowed

Payment types

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 250 for adults and THB 150 for children (approximately)
  • Airport shuttle fee: THB 2200 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Mind Serviced Residence Pattaya Apartment
  • Mind Serviced Residence Apartment
  • Mind Serviced Residence Pattaya
  • Mind Serviced Residence
  • Mind Serviced Residence Pattaya Hotel
  • Mind Serviced Residence Hotel
  • At Mind Serviced Residence Pattaya

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Extended parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: THB 250 for adults and THB 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Health club
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate living room

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter

Languages spoken

  • English
  • Thai

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • DVD player
  • premium channels
  • satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave

Outdoor space

  • Furnished balcony
  • Garden

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate living room
  • Slippers

Nearby things to do

Where to eat

  • Poolside restaurant. Serves breakfast and dinner. Kids' menu available.
4.1

Very Good

5 - Excellent
350
4 - Good
417
3 - Okay
128
2 - Mediocre
39
1 - Poor
27
4.1
Cleanliness
3.9
Service and Staff
3.8
Amenities
4.0
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 9 nights in Sep 2019

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

Stayed 7 nights in Sep 2019

3/5

  • Disliked: Cleanliness

I can be comfortable in most places as long as they are clean. Walking on the floors in the room made my feet dirty my running socks picked up the dirt and ended up black quickly. The shower we had to clean simply because the glass was dirty, had not been cleaned. We cleaned the bathroom. The reason for the cleanliness of the room became apparent the next day when we had to go and ask for room to be clean at 16:30. We were told they clean room till 18:00 and would send someone. Someone came at 17:40 the stayed 7 mins, dusted but did not wash floor and did not clean the shower just wiped the sink and changed towels etc. They did not even renew the free personal items in bath room. Shelves in the dressing room were broken and obviously not repainted if they just did not care. Breakfast was disappointing as almost everything ran out. Had to ask for tea as they only seem to cater for Chinese (a growing trend in Thailand). Felt sorry for staff, especially cleaning staff as it was obvious that the hotel was understaffed and the people there just could not cope. They were still cleaning rooms after 18:00. This hotel could be a good place to stay if it was managed better and was not understaffed so when hotel is busy the staff can’t cope. Sadly we went at a busy time for hotel and they could not cope. The biggest sin for me was the dirty bathroom and floors which made us check everything. Much more attention needed to cleanliness. Sadly, I can not recommend this hotel

Stayed 2 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy with this hotel

Stayed 4 nights in Jul 2019

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