Interior

Reviews of Villa Beaumarchais

4 out of 5
Villa Beaumarchais
5 Rue Des Arquebusiers, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 284 out of 581 reviews" "
Rating 8 - Good. 204 out of 581 reviews" "
Rating 6 - Okay. 70 out of 581 reviews" "
Rating 4 - Poor. 16 out of 581 reviews" "
Rating 2 - Terrible. 7 out of 581 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kamana, New York

Travelled with partner
Liked: Staff & service, amenities
Great part of Paris, cute hotel but needs some sprucing up- esp for the price. Area where breakfast buffet was served was beautiful and breakfast was great. Room itself left a little to be desired, broken wall under the sink that was completely removed, little things in state of disrepair. Generally a nice stay but needs a little work.
Stayed 1 night in Jan 2024
Response from Anita on 31 Jan 2024
Dear Mrs. Kamana, First of all, we would like to thank you for taking the time to write your feedback.We wish to apologize for the disagreament ecountered and are working on understanding what happened during your stay. It is not in our practice to have this type of issue and we are deeply sorry if it affected your experience among us.However, please note that our reception is available during your stay to collect your comments and take the necessary steps to improve your stay.Have a nice day,Best regards,The team of la Villa Beaumarchais

10/10 Excellent

Howard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good the property. Highly recommended
Stayed 4 nights in Jan 2024
Response from Moadh on 13 Jan 2024
Dear Howard, We thank you for sharing your positive feddback with us, it is deeply appreciated. We are glad to hear that you had a pleasant stay with us! All the Villa Beaumarchais was delighted to host you and would happily do so again. Kind regards, Moadh

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! The breakfast buffet was fantastic, the staff were exceptionally friendly, and the room was clean and quiet. The hotel's location, close to the metro, was very convenient. A special shoutout for helping me watch my luggage while I was out exploring. Highly recommend!
Stayed 4 nights in Dec 2023
Response from Anita on 31 Jan 2024
Dear Ivy,Thank you very much for this nice review !We are looking forward to receiving you again for your next stay in Paris,Best regards,The team of la Villa Beaumarchais

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villa Beaumarchais: Luxury bordering La Marais
Very classy hotel with beautiful decor and luxurious looking rooms. Conveniently located to metro stops and walkable to Ile de la Cite sights. Great value, quiet street. Nice breakfast area and plenty to eat each morning. Only complaint would be no shower curtain or glass, causing water to spray on bathroom floor after showering.
Stayed 5 nights in Dec 2023
Response from Anita on 30 Dec 2023
Dear Andrew,Thank you for taking the time to write this review.It was a pleasure having you as our guests.We are looking forward to welcoming you again at la Villa Beaumarchais ! Best regards,Anita

10/10 Excellent

MATTHEW, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Charming old hotel with spacious (by Paris standards) rooms and friendly staff. Easy access to metro. Good value.
Stayed 1 night in Dec 2023
Response from Anita on 16 Dec 2023
Dear Matthew,Thank you for taking the time to write this nice feedback :)We are looking forward to welcoming you again at la Villa Beaumarchais.Kind regards,The team

10/10 Excellent

Wilfrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quite charming. Everything worked and the breakfast was adequate. Having to get coffee out of a machine into quite small cups was a bit of a nuisance and there was nowhere really to sit comfortably in the bedroom. The reception staff were delightful and very helpful.
Stayed 3 nights in Dec 2023
Response from Anita on 16 Dec 2023
Dear Wilfrid, We would like to thank you for taking the time to write this nice review.It is with pleasure that the whole team discovers it !We are looking forward to receiving you again.Best regards,The team of la Villa Beaumarchais

6/10 Okay

Ashley

Travelled with group
Disliked: Staff & service
Enjoyed our stay, the facilities were a little outdated and someone walked into our room while we were napping which was a bit surprising.
Stayed 4 nights in Nov 2023
Response from Anita on 11 Dec 2023
Dear Ashley, Thank you for your review ! We are glad to know that you enjoyed your stay among us. However, we are deeply sorry about the inconvience. Please don't forget that a hotel is an establishment that lives and is under permanent maintenance, which is why we access occupied rooms if necessary, unless you put a "do not disturb" sign available in all rooms.We count on your understanding and apologize once again.Looking forward to welcoming you again at la Villa Beaumarchais,Best regards,Anita

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Anita on 8 Dec 2023
Cher client, Nous vous remercions d'avoir pris le temps de noter votre séjour !Au plaisir de vous accueillir à nouveau à la Villa Beaumarchais.CordialementAnita

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Friendly staff. Good breakfast.
Stayed 1 night in Dec 2023
Response from Anita on 8 Dec 2023
Dear Jason,Thank you for taking the time to leave this nice feedback.We hope to welcome you again soon !Best regardsAnita

10/10 Excellent

Ashok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to metro and accessible to multiple lines. Breakfast was great, good amount of options nice to have before heading out for a day of stroll in the city. Our room looked a little old and small but nothing less in terms of cleanliness and comfort.
Stayed 5 nights in Nov 2023
Response from Anita on 30 Nov 2023
Dear Ashok, Thank you for taking the time to write this nice review.We are looking forward to receiving you again at la Villa Beaumarchais !Kind regards,Anita

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness, staff & service
Very close to many interesting places. Not much atmosphere in the hotel.
Stayed 4 nights in Nov 2023
Response from Anita on 30 Nov 2023
Dear Richard, Thank you for your review !Please know that your comment is taken into account and will certainly help us improve your experience at la Villa Beaumarchais !Kind regards,Anita

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
We loved this hotel for it's location, quiet position but very close to main road to Bastille and other easy to reach interesting locations, restaurants and metro lines. The staff are brilliant, efficient, helpful and friendly with excellent English. All staff were great but Cheomez particularly helpful during our stay. Clean comfortable rooms and decent breakfast. This is our 2nd visit here this year and have recommended to friends.
Stayed 3 nights in Oct 2023
Response from Anita on 20 Nov 2023
Dear Alastair, Thank you very much for this nice review :) It will be forwarded to all our team.We are looking forward to welcoming you again for your next stay in Paris !Best regards,

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Anita on 13 Nov 2023
Dear Rene,We thank you for your positive feedback on your stay with us :)We hope to welcome you again soon,Kind regards,The team of la Villa Beaumarchais

10/10 Excellent

HENRY

Liked: Cleanliness, amenities
Excellent staff, location and service, will be back definetely
Stayed 3 nights in Nov 2023
Response from Anita on 13 Nov 2023
Dear Henry,The entire team joins me in thanking you for your nice review.We are looking forward to welcoming you again at La Villa Beaumarchais for your next trip to Paris.Best regards,The team

10/10 Excellent

Jacques

Stayed 3 nights in Oct 2023
Response from Moadh on 19 Oct 2023
Dear Weitzner, We thank you for sharing your positive feedback with us, it is deeply appreciated. All the Villa Beaumarchais team was delighted to host you and would gladly do so again! Kind regards, Moadh

10/10 Excellent

Jose Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Fantastic
Stayed 3 nights in Oct 2023
Response from Elodie Guest Experience Manager on 9 Oct 2023
Dear Jose, The whole team joins me in thanking you for your wonderful feedback! As we make it a point of honor to satisfy our guests, I'm delighted to read that you enjoyed your stay with us.We look forward to seeing you soon, and wish you a wonderful day. Best regards,

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is outstanding, exceptionally helpful and knowledgeable, and willing to go the extra mile to assure the guests’ satisfaction. We enjoyed our stay immensely and would highly recommend this hotel! Thank you all
Stayed 6 nights in Sep 2023
Response from Ambre, Guest Ambassador on 28 Oct 2023
Dear Barbara, I would like to thank you for choosing our hotel and for your glowing comment. Our staff do their utmost to ensure the well-being of our customers. Your satisfaction is our satisfaction, and we're delighted. Please be assured that I will pass on your comments to the entire team. It was a pleasure to welcome you during your stay and we hope to see you again soon at Villa Beaumarchais.Sincerely,

6/10 Okay

Andrew

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not a 4 star quality, despite the listing.
Stayed 3 nights in Oct 2023
Response from Elodie Guest Experience Manager on 9 Oct 2023
Dear Andrew, Thank you for your feedback on your stay with us. However, I am sorry to read that our establishment did not live up to your standards... We have several room categories. Please do not hesitate to consult the others, which will offer you even more comfort :). I look forward to seeing you soon, and wish you a pleasant day. Yours sincerely,

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service
It’s an Old hotel. You get that in Paris. Has underground parking which is convenient if renting a car, but don’t bring a bigger car. Staff was Good. Breakfast small, but typical. Walkable neighborhood and close to most attractions. They offered nothing for being Expedia VIP, so don’t count on upgrades, etc.
Stayed 5 nights in Sep 2023
Response from Elodie Guest Experience Manager on 9 Oct 2023
Dear Robert, Thank you for your feedback on your stay with us! I am sorry that our decoration did not live up to your expectations. We are based on a rather medieval theme, linked to the history of our beautiful country, and I am aware that it cannot please everyone. However, our group benefits from several hotels, which I invite you to discover via the website. All the decorations are different!I look forward to seeing you soon, and wish you a pleasant day. Yours sincerely

8/10 Good

Patrick, New York

Stayed 2 nights in Sep 2023
Response from Elodie Guest Experience Manager on 9 Oct 2023
Dear Patrick, Many thanks for your feedback following your stay with us. We were delighted to have you with us, and look forward to seeing you again on your next Parisian getaway! Best regards,

8/10 Good

Bernard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Elodie Guest Experience Manager on 20 Sept 2023
Dear Bernard, What a pleasure to receive this lovely note! We were delighted to have you with us, and look forward to doing so again, on your next Parisian visit! Au plaisir, une très belle journée à vous. Best regards,

10/10 Excellent

Jamie

Stayed 1 night in Sep 2023
Response from Elodie Guest Experience Manager on 19 Sept 2023
Dear Jamie, I'd like to thank you warmly for this lovely note. As your satisfaction is our satisfaction, rest assured that I'll be sure to share it with the whole team! We were delighted to have you with us, and look forward to doing so again during your next stay in Paris. Best wishes,

10/10 Excellent

DHARAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with breakfast included and close to Metro. Friendly staff and very clean. Has air conditioning and an elevator..
Stayed 6 nights in Sep 2023
Response from Moadh on 12 Sept 2023
Dear DHARAM, We thank you for sharing your positive feedback with us, it is deeply appreciated! Our team will be glad to read your feedback! All the Villa Beaumarchais team was delighted to host you and hope to have the pleasure of doing so again in a foreseeable future. ind regards, Moadh

8/10 Good

dong

Travelled with family
Liked: Cleanliness, staff & service
Staff were pretty friendly and helpful! Location is good!
Stayed 5 nights in Sep 2023
Response from Elodie Guest Experience Manager on 7 Sept 2023
Dearest Dong, Thank you so much for your lovely feedback! Your satisfaction is our greatest satisfaction, and we would like to thank you warmly for your kind words. We were delighted to have you with us, and hope to see you again soon on your next visit to Paris!All the best

6/10 Okay

Carli

It was sufficient for a short stay. Good location in Le Marais. Pleasant staff.
Stayed 2 nights in Aug 2023
Response from Elodie Guest Experience Manager on 6 Sept 2023
Dear Carli, Thank you for taking the time to give us this feedback. I'm sorry to hear that things didn't turn out as you expected. Please don't hesitate to tell us a little more about it, so that we can put things right as far as possible! I look forward to seeing you again, and wish you a very pleasant day. Best wishes,

4/10 Poor

Tanmay

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very old and looks no where like it looks in pictures. The towels were dirty and hard and smelled badly . The carpets were really old . All the furniture had the paint peeling off. The breakfast was simply horrible, nothing tasted well and there were no variety at all . Clearly not a 4 star hotel . The worst stay in a very long time . So so disappointed.
Stayed 2 nights in Aug 2023
Response from Elodie Guest Experience Manager on 7 Sept 2023
Dear Tanmay, First of all, I am very sorry to see that our establishment did not live up to your standards. As described on all the reservation sites and with photos, we are a hotel based on the medieval theme, due to part of the history of our beautiful country. We offer unrivalled peace and quiet in the heart of Paris, with the added bonus of a tropical area near the bar and breakfast area, which our guests generally love. We also offer a continental breakfast, and try to refresh it as much as possible every day. Of course, I will take these comments into account so that we can meet your needs during your next stay :) Yours sincerely

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Love the drawings on the elevator shaft
Stayed 3 nights in Aug 2023
Response from Elodie Guest Experience Manager on 26 Aug 2023
Dearest Anna, You see I am delighted to be able to read such lovely feedback !I'm delighted that the Villa Beaumarchais setting lived up to your expectations. We were delighted to have you with us, and hope to see you again soon on a future Parisian trip! All the best,

6/10 Okay

Laurent, Chicago

Stayed 3 nights in Aug 2023
Response from Elodie Guest Experience Manager on 13 Sept 2023
Cher Laurent, Je vous remercie d'avoir pris le temps de nous faire ce petit retour suite à votre séjour parmi nous! Je suis ravie de savoir que dans l'ensemble, tout se soit bien passer! N'hésitez pas à nous faire savoir les points qui vous auraient potentiellement moins plu. Etant attentif a toute remarque constructives, celles-ci nous permettent de quotidiennement de nous améliorer afin d'assurer à notre aimable clientèle un service de qualité. Au plaisir de pouvoir vous revoir de nouveau parmi nous bientôt, je vous souhaite une très belle journée! Amicalement,

8/10 Good

Edward

Stayed 1 night in Aug 2023
Response from Elodie Guest Experience Manager on 6 Sept 2023
Dear Edward, The whole team joins me in thanking you for taking the time to give us this kind feedback following your stay with us. I'm delighted to know that the hotel and its services lived up to your expectations, and hope to see you again during your next stay in Paris :) See you soon at Villa Beaumarchais! Best regards,

8/10 Good

RACHEL

Stayed 6 nights in Jul 2023
Response from Elodie Guest Experience Manager on 2 Aug 2023
Dear Rachel, We thank you endlessly for taking the time to make us this nice return after your stay with us! I am delighted that this one has you more, and is waiting for you for new adventures Looking forward to seeing you again during your next Parisian stay, I wish you a very nice day!

10/10 Excellent

Naum

Stayed 4 nights in Jun 2023
Response from Elodie Guest Experience Manager on 25 Jul 2023
Dear Naum, The entire Villa Beaumarchais team joins me in thanking you for this wonderful note! We are delighted that you enjoyed your stay with us in Paris!It would be a great pleasure for us to see you again soon! Best regards,

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Elodie Guest Experience Manager on 1 Jul 2023
Dear Morag, The entire Villa Beaumarchais team would like to thank you for your wonderful feedback! I'm delighted to hear that you enjoyed your stay with us in Paris, and we were delighted to have your little family with us too I look forward to seeing you again, and wish you a lovely evening. Best wishes,

10/10 Excellent

Robin, Hingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely lovely, in all areas, very friendly, helpful and caring. Rooms are clean and well kept. We had an issue with our tv and immediately the guest experience manager came to our room to fix it. Thank you!
Stayed 3 nights in Jun 2023
Response from Elodie Guest Experience Manager on 29 Jun 2023
Dear Robin, The entire Villa Beaumarchais team would like to thank you for your kind feedback. Your feedback is invaluable in helping us to provide you with the best possible service. I'm delighted to know that the establishment and the staff were able to live up to your standards, and was equally delighted to have you with us. A little sunshine just around the corner at 3 .I hope you enjoyed your stay, and I'll see you soon . I look forward to talking with you, and wish you a pleasant day. Best wishes,

10/10 Excellent

Henry, Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant & helpful. We loved the peace & tranquility of the breakfast area, and enjoyed the variety of items offered. The room was clean & peaceful
Stayed 4 nights in Jun 2023
Response from Elodie Guest Experience Manager on 26 Jun 2023
Dear Henry, The entire Villa Beaumarchais team would like to thank you for your kind feedback. These are precious and appreciated . We look forward to seeing you again!Yours sincerely

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Elodie Guest Experience Manager on 23 Jun 2023
Bonjour Monsieur Louis, Toute l'équipe de la Villa Beaumarchais vous remercie pour ce si joli retour! En effet, ceux-ci nous sont précieux afin de pouvoir continuellement nous améliorer, et ainsi, pouvoir offrir un service de qualité à notre aimable clientèle. Au plaisir de pouvoir vous revoir parmi nous bientôt, je vous souhaite une très belle journée.

10/10 Excellent

Ariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good intimate French stile hotel well located
Very good intimate hotel, very good breakfast in a charming breakfast room (seen in the picture), good location near metro stations, bus stations, restaurants and cafes. Good friendly service, good WIFI, good size comfortable bed. French old fashion charming decoration. I'd love to come again.
Stayed 4 nights in Jun 2023
Response from M. LAHLOU on 21 Jun 2023
Dear Ariela, Thank you so much for you good review.We will be happy to receive you at the Villa Beaumarchais for your next stay in Paris.Best RegardsM. LAHLOUGenaral Manager

10/10 Excellent

Guy

Stayed 4 nights in Jun 2023
Response from Elodie Guest Experience Manager on 11 Jul 2023
Cher Guy,Je vous adresse mes sincères remerciements pour votre merveilleux retour, qui nous va droit au cœur !Toute notre équipe est heureuse que vous ayez apprécié votre séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir de nouveau parmi nous très bientôt !Sincèrement,

10/10 Excellent

Kathy Leary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the staff, the room and the serenity.
Stayed 3 nights in Jun 2023
Response from Elodie Guest Experience Manager on 17 Jun 2023
Dear KathyThank you for sharing your positive review with us! The entire Villa Beaumarchais team was delighted to welcome you and we hope to have the pleasure of doing so again in the near future.Best regards,

10/10 Excellent

Yusuf

Stayed 3 nights in Jun 2023
Response from Elodie Guest Experience Manager on 5 Jul 2023
Dear Yusuf, All team members at Villa Beaumarchais would like to thank you for your kind feedback! Your feedback is invaluable to us in improving our services. I look forward to seeing you again soon, and wish you a very pleasant day. Best wishes,

10/10 Excellent

Stephan, Carlsbad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful answering questions (in French and English) and providing ideas of what to do in the city, where to eat, how to get around. When calling the front desk because we needed extra towels (for example), someone brought them up very quickly. A couple of Metro stations are within five minutes walking distance to take you anywhere in Paris. The area itself is not very touristy, which is nice, because it gives you more of a "Parisian feel".
Stayed 6 nights in May 2023
Response from Elodie Guest Experience Manager on 13 Jun 2023
Hello Mr Stephan, The whole team and I would like to thank you for your kind feedback... Indeed, we are eager to offer you a quality stay that you will not forget so quickly . We look forward to seeing you soon, and wish you a very pleasant day. Yours sincerely,

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Elodie Guest Experience Manager on 6 Jun 2023
Good morning, sir, The whole team and I would like to thank you for your kind feedback. Indeed, as we want to make the stay of our customers unforgettable, they allow us to improve daily and continue our efforts . We look forward to seeing you soon, and wish you a pleasant day. Yours sincerely

10/10 Excellent

ludovit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the quiet area. Very helpful and nice people working there. Really good location
Stayed 6 nights in May 2023
Response from Nathan Guest Experience Manager on 11 May 2023
Dear Ludovit,We thank you for taking the time to share your positive feedback with us, it's deeply appreciated.We are glad to hear that the unique set up of our hotel, with our inside winter garden and the decoration chose by the Machefert group was to your tastes! It's great to read that the location of the hotel, neighboring the Marais district, enabled you to make the most out of your parisian stay.All the Villa Beaumarchais team was delighted to host you and hope to have the pleasure of doing so again in a foreseeable future!Kind regards,

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great friendly and helpful staff
Classic Parisian hotel in an old Château with lovely character. Just off a main thoroughfare but quite. Very friendly helpful staff.
Stayed 3 nights in May 2023
Response from Nathan Guest Experience Manager on 9 May 2023
Dear Guest,We thank you for taking the time to share your positive feedback with us, it is much appreciated.we are glad to read that the unique atmosphere the Villa Beaumarchais has to deliver matched your expectations and tastes!All the Villa Beaumarchais staff was delighted to host you and hope to have the pleasure of doing so again in a foreseeable future!Kind regards,

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful hotel in a grea location just a block from a metro and short walk to all our favorite spots in le Marais. Nathan and the staff were so nice and gave us suggestions for our 26 hours in Paris. The bar was comfy too and breakfast had many choices. We even received a room upgrade. we will be back
Stayed 1 night in Apr 2023
Response from Nathan Guest Experience Manager on 26 Apr 2023
Dear Heidi,We thank you for sharing your positive feedback with us, it is greatly appreciated!We are glad to hear that the central location of our hotel, neighboring Le Marais district enabled you to make the most out of your parisian stay.We are pleased to learn that the suggestions the front desk team gave you were of use to guarantee a pleasant stay!All the Villa Beaumarchais staff was delighted to host you and hope to have the pleasure of doing so again in the foreseeable future!Kind regards,

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in wonderful area. Room perfectly comfortable and well appointed. Breakfast very nice. Staff extremely friendly and accommodating
Stayed 6 nights in Apr 2023
Response from Nathan Guest Experience Manager on 14 Apr 2023
Dear Susan,We thank you for sharing your positive feedback with us, it is deeply appreciated!We are glad to read that the area of the hotel, The Marais neighborhood was to your tastes and enabled you to have a pleasant parisian stay.All the Villa Beaumarchais team was delighted to host you and would glaldy do so again.Kind regards,

10/10 Excellent

Denise Janel Venable

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk concierge Nathan is amazing! He is kind, professional and goes out of his way to assist guests. The hotel itself is in a great location and has a wonderful breakfast service. I stayed in one of the smallest rooms, but it was clean, quiet and the bed was super comfortable.
Stayed 4 nights in Mar 2023
Response from Nathan Guest Experience Manager on 6 Apr 2023
Dear Denise,We thank you for sharing your positive feedback with us, it is deeply appreciated.Our breakfast team will be pleased to hear your praises both on their service and their selection of product for our free breakfast buffet!Our hotel is located just next door to Le Marais neighborhood in a quiet street, and so are our rooms, evenmore so since they all give out on our inside courtyard, preventing our guests from being disturbed by the noise of the city!All the Villa Beaumarchais staff was delighted host you and hope to have the please of doing so again in a foreseeable future!Kind regards,

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A friendly, helpful staff in a fascinating part of town full of great cafes and restaurants. The hotel was clean and the breakfast area open and pleasant.
Stayed 5 nights in Mar 2023
Response from Nathan Guest Experience Manager on 30 Mar 2023
Dear Mary,We thank you for sharing your positive feedback with us, it is deeply appreciated.We are happy to read that the central location of our hotel, just next door to Le Marais neighborhood enabled you to make the most out of your parisian stay!Our breakfast area, taking place in our Winter Garden, has indeed some unique scenery with its glass ceilling and green space, to make you doubt you're in the heart of Paris!All the Villa Beaumarchais team thanks you for your praises and was delighted to host you. We hope to have the pleasure of doing so again in a foreseeable future!Kind regards,

6/10 Okay

Kristina

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
You get what you pay for!
If you are looking for cheap you will get what you pay for. The service was terrible, specifically the day time woman at the front desk. We arrived early and understood check in wasn't until 3pm but kindly asked if she would text or email should the room be available sooner. She flat out responded with a "no." It was obvious the place was empty and she wasn't very busy so couldn't use this as an excuse. Just extremely rude and lack of service. We were also under the impression given the photos show a piano and a bar that the hotel would be available for a cocktail or maybe there would even be music- none of which was available. The bar was never open and I am fairly certain we were the only guests there the entire time so should have been treated much better. It was a help yourself environment. The room was tiny and you could barely move around the bed but it was at least clean. This hotel should not be 4 star, I would give it 2 at best.
Stayed 3 nights in Jan 2023
Response from Nathan Guest Experience Manager on 14 Mar 2023
Dear Kristina,We thank you for sharing your feedback with us, it is appreciated. We are sorry to read that your experience in our hotel did not meet your expectations. Concerning your arrival, please understand that all our front desk staff always strive to satisfy the needs and requests of our guests, hence your welcome, despite not being satisfying, was not representative of the services we deliver.Our winter garden and the bar adjoining to it are indeed open to the guests and even to people not residing in the hotel. Sadly the COVID-19 had its impact on the hotel business and our hotel group is actively trying to recruit new personnel, including a barman, since as of right now, it is our front desk team that takes the responsability to serve guests on demand.It is true that space is scarce in Paris, and the standard category you chose, despite being our smallest category still has 18m² rooms which is not that tiny when compared to other parisian hotels.We would love to have the chance to prove to you the quality of service we do deliver on a daily basis, please contact us for your future stay so that we can host you in a fashion fit to the standards of our hotel group.Kind regards,

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa Beaumarchais is a really lovely hotel! The room was clean and well-appointed, and the staff was kind and helpful. There's a quiet, intimate vibe about this hotel that I found really charming. I would stay again in a heartbeat!
Stayed 6 nights in Jan 2023
Response from Nathan Guest Experience Manager on 16 Feb 2023
Dear Stephanie,We thank you for sharing your positive feedback with us, it is deeply appreciated!We are glad to hear that you found our hotel to be the ideal place for you to enjoy your parisian stay and we are overjoyed to hear that our staff was found to be both helpful and professional throughout your stay!All the Villa Beaumarchais team was delighted to host you and would gladly do so again!Kind regards

6/10 Okay

Vincent

Stayed 5 nights in Jan 2023
Response from Nathan Guest Experience Manager on 17 Feb 2023
Dear Vincent,We thank you for sharing your feedback with us. We are sorry to hear that your parisian stay was not as great as you expected it to be. We would love if you could spare the time to contact us and let us know what drawbacks you encountered in your stay. We are always striving to give our guests the best stay possible.Kind regards,