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Reviews of Séjours & Affaires Courbevoie Grande Arche

Séjours & Affaires Courbevoie Grande Arche
11 allee des Tilleuls, Courbevoie, Hauts-de-Seine

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 315 reviews" "
Rating 8 - Good. 141 out of 315 reviews" "
Rating 6 - Okay. 79 out of 315 reviews" "
Rating 4 - Poor. 29 out of 315 reviews" "
Rating 2 - Terrible. 23 out of 315 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Mahsuma

Stayed 5 nights in Dec 2023

8/10 Good

Liza

Liked: Property conditions & facilities
I was there for 3 days and the room was never cleaned. Not sure if they didn't offer the service, but they never showed. It was the perfect room for a solo traveler simply looking for somewhere convenient to stay. The amenities in the room were nice. I loved having a stove and kettle in the room for making coffee w/ breakfast. No air conditioning in the room, and the giant windows which opened fully didn't have any way to screen the bugs. I had a few visitors while there. Thankfully the pigeons stayed outside. :)
Stayed 3 nights in Jun 2023

10/10 Excellent

Yermek

Liked: Cleanliness, property conditions & facilities
It is very convenient location!
Stayed 8 nights in May 2023

2/10 Terrible

Mariia

Disliked: Cleanliness, room comfort
Terribile!!!
The room was absolutely dirty and old, corridor was like in cheap dormitory
Stayed 3 nights in Jun 2022

4/10 Poor

Shady

Stayed 4 nights in May 2022

6/10 Okay

Verified traveller

Business traveller
Very Poor wifi
Stayed 4 nights in Jan 2021
Response from Marc Cacciaguerra . Directeur on 2 Feb 2021
Bonjour Monsieur. Vous avez séjourné dans mon hôtel et je vous remercie. Vous aviez 2 ordinateurs connectés et 2 téléphones portables. Tout fonctionnait pour vos ordinateurs... Nous vous avons proposé de changer de chambre pour être plus proche du boitier émetteur du wifi. Vous avez refusé. Les chambres de notre résidence ont habituellement une bonne couverture wifi. Et nous avons une société - Wifirst- qui s'occupe du réglage de de la couverture du wifi si vous l'appelez. Désolé pour ce manque d'information : j'en informe e nouveau la réception. Bon retour. Et à bientôt peut-être.

2/10 Terrible

Nick, London

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty there were bugs in my room. I requested the reception and they said they will change my room but it never happened. There was no cleaning services in my room in the second week. And even after complaining no action was taken .I will not suggest people to live here.
Stayed 14 nights in Oct 2020
Response from Marc Cacciaguerra, Directeur on 3 Nov 2020
Bonjour. I am sorry about your stay. We change room as soon as the client aks... Together, with my team, we do what is neccessary to keep our hotel and rooms clean and to satisfy our customers. A bientôt

10/10 Excellent

AMADOU

Business traveller
Liked: Cleanliness, room comfort
A place to stay at
Top location and very calm
Stayed 4 nights in Sep 2020
Response from Marc Cacciaguerra on 22 Oct 2020
Bonjour Monsieur. We are very proud of your appreciation. and we hope to welcomùe soon. A bientôt.

8/10 Good

Andreea

Travelled with family
Liked: Cleanliness, room comfort
ood quality for the money
Poor breakdance choices; Absolute cleaning.
Stayed 7 nights in Jul 2020
Response from Marc Cacciaguerra on 5 Aug 2020
Bonjour. You have enjoyed the cleanliness of your room : cleanliness is an essential element to satisfy guests in my hotel. And it's a quiet hotel... Thanks for your comments. A bientôt

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 8 nights in Jul 2020

8/10 Good

Jackie, Minnesota

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and accommodating. The hotel is close to train and bus lines (9min walk). Make sure you write down your directions to and from the hotel. Our phones died so we got lost on our way back from the train. The hotel is dark at night and in a residential neighborhood so it’s hard to find if you don’t know where you’re going. The hotel itself is clean and quiet. I would stay here again.
Stayed 3 nights in Oct 2019
Response from Marc Cacciaguerra Directeur on 25 Feb 2020
Bonjour. Thanks a lot ... et a bientôt.

10/10 Excellent

hattan

Stayed 3 nights in Oct 2019
Response from Marc Cacciaguerra Directeur on 25 Feb 2020
Bonjour et Merci. A bientôt.

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good if your looking for long stay & looking for aparthotel.staff is very good.Wifi service is best. Didn't faced any problem during stay.
Stayed 27 nights in Aug 2019
Response from Marc cacciaguerra directeur on 27 Feb 2020
Merci et a bientôt.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It's close to Grand Arc like the name suggests, perfect solution for vecation on the cheaper side. Metro, RER, trains are 10 minute away by foot, really handy for people that plan using public transport as main method of travel. The neighborhood offers small mini parks to relax and have some quiet time. Room itself was not super fancy, or clean. There were some coffe marks on the sheets, some dust next to the closet and some strange missing wall texture next to toilet.
Stayed 10 nights in Aug 2019
Response from Marc Cacciaguerra on 17 Aug 2020
Merci

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was great property and the place was clean. However, the room service didn’t do their job to the fullest
Stayed 12 nights in Aug 2019
Response from Marc Cacciaguerra on 17 Aug 2020
Merci

2/10 Terrible

Saleh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t take a risk
Very bad hotel Pictures didn’t match with the reality
Stayed 5 nights in Jun 2019

8/10 Good

Anna

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Good for long stay
Good hotel for long stay in Paris. Nice and welcome staff. Big bed, 4 pillows, extra blankets. Fully equipped kitchen. Big built-in wardrobe. Bus stop just 20 metres from the entrance, bus goes to Musee d'Orsay via Champs-Élysées. Good supermarket is just 5 min away. A bit noisy area, but much quieter than city centre. If you don't mind dated condition and not-five-star-cleanliness you will enjoy staying there.
Stayed 6 nights in May 2019
Response from Gennaro on 13 Jun 2019
Thank you for your lovely comment about your stay at our residence. What a pleasure to read your satisfaction! We are delighted that you enjoyed our welcome Our team works hard to offer quality service always with a smile We hope to welcome you again soon

8/10 Good

Verified traveller

Stayed 3 nights in May 2019
Response from Gennaro on 31 May 2019
We will share your appreciations with our team, your satisfaction is a great reward

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
I was very excited about staying here. Although some of the reviews were quite negative, perhaps naïveté made me think that I wouldn’t have as negative of an experience as I did. There were ants in my room from the day I checked in to the day I left. The day after I checked in, someone from housekeeping was sent up to inspect my room. The woman basically said that she didn’t see anything and that the room was clean. When an ant did come out, she flicked it and said she would report what she found. Nothing happened after that. And they were everywhere - on the countertop and walls of the kitchenette, on the countertop, walls, floor, and in the shower stall in the bathroom, and on the floor next to the closer. I swept and cleaned the room myself a number of times, but they always came back. One of the main selling points for me was the fact that the room does have a kitchenette, but because there were ants in the room I did not feel comfortable storing food in the room. The major saving grace of the hotel is that it is quite conveniently located, being equidistant (less than 15 minute walk) to both La Défense and Courbevoie stations. Unfortunately, I cannot recommend this apparthotel.
Stayed 13 nights in Apr 2019
Response from Gennaro on 11 May 2019
We thank you for taking the time to share your feelings. We sincerely apologize for the bad experience you have had in our establishment. The whole team has already taken the time to understand and analyze your comments. Hoping we could regain your trust and welcome you again to make you live a much more pleasant stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, good location.
Brilliant stay. Apartment was great, and within easy reach of central Paris.
Stayed 3 nights in Apr 2019
Response from Gennaro on 17 Apr 2019
Thanks for your feedback, we are glad that you appreciate your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

6/10 Okay

Marlyn, Boston

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
I like location of the property, d/t being close to Paris and ‘Grande Arche. I did not like the fact, that there was not a bath mat in the bathroom, for my safety. I almost fell, to the floor of the bathroom after lathering or soaping self. I did suffer much discomfort of my right knee, in trying to break the fall. We reported the presence of loose tiles just outside the bathroom done, nothing was done. This was pretty unsafe. We also reported that there is slippage of water at the seam of the Bathroom. nothing done to fix it. We were wiping and wringing out water all the time
Stayed 12 nights in Aug 2018

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

annonimous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to where I needed to go
Clean, comfortable, and safe. Friendly staff fluent in few languages and available
Stayed 8 nights in Jul 2018

8/10 Good

Billy, Glasgow

Liked: Staff & service, property conditions & facilities, room comfort
Close to shopping centre and metro with easy access to all the sights. Staff were helpful and friendly. Room was comfortable but only cleaned once a week. Also has a laundry which you can use. I enjoyed my stay here.
Stayed 14 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

2/10 Terrible

Fong, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tourist trap hotel
Service was horrible. No daily house keeping, no free toiletry, No a/c, front desk is of no help. Neighborhood is loud day or night. My shower drain was clogged and the front desk told me to not take any shower. The hotel is also used for overseas student, one student showed a picture she took of what's under her bed to the front desk lady and she just ignored the student. You've been warned. Stay away from this place! I spent over 4hrs of my vacation dealing with the poor service and for Expedia to move me to another nearby hotel. Don't make the same mistake as me and save your time and money. Find another hotel.
Stayed 4 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to la Défense, metro, shopping and attractions.
Stayed 6 nights in May 2018

8/10 Good

Irina, Florida

Liked: Property conditions & facilities
Disliked: Cleanliness
My stay was good, this hotel is near to nice and easy access area. There was a woman with glasses on the front desk, who did not help the guests, nor did she have good manners. The cleaning was not very good and they only clean the room every four days.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Paris!
nice hotel but the gym is small with no aircon. The hotel locks at 8pm and if you don't have a tag you cant get in, very strange.

6/10 Okay

aj, london

Disliked: Staff & service
It was a decent hotel to stay. it great for students and business travellers, almost like a live at home experience.
Stayed 9 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Papus, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice AppartHotel close to La Defense
Stayed there for 3 nights and the staff was pleasant and accomodating. Arrived at 11am and they gave me a room even thought the check-in was only at 3pm. Smelled nice in the hotel and very functional room for my needs.
Stayed 3 nights in Dec 2017

8/10 Good

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice séjours
The staff members were amazing and very courteous. We felt like at home and the location is also great. My only advice is to look into their cleaning of the toilet.

8/10 Good

Manish, US

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel at a walkable distance to La Defense.
Hotel is great in almost all ways.Close to the business centre and shopping areas. Public transportation is at 10-15mins walk.Hotel staff speaks limited English.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Alexandra , florida USA

Liked: Staff & service, room comfort
Great people working at this hotel!
Perfect hotel for someone on budget . Very good location . Safe and quiet. Wonderful , very helpful and very nice front desk staff!!

10/10 Excellent

Theresa Mae, Valdosta, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and wonderful staff
The desk personnel are friendly and competent. They all speak English and French, possibly more languages. The elevators are a bit creaky, and they occasionally get stuck. The Da Vinci Restaurant across the courtyard from the hotel has excellent food--best food I ate while in Paris. The bed was a bit hard, but very large. I was staying in a section of the hotel that has not yet been renovated. It was a bit rundown, but comfortable for my tastes. If you are into glamorous accommodations, this is not the right space for you. If you want access to all the main sights of Paris without spending all your money on the hotel, this is for you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

couple &baby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un confortable
I don't recommend. It's awful. very bad for family

2/10 Terrible

Iman, Toronto

Disliked: Staff & service, room comfort
The front desk staff were not helpful I booked a room with rollaway bed extra as we are three when we arrived there they tell me those rooms by law can't fit a rollaway so if that is the case why on the website it allows you to book when I asked to upgrade they told me to go back to where I booked it as I booked thru hotel. Com I had to go to another hotel as it was not worth it to book another room there for the third person. There towels are like rag I don't sweep even the floor with them and they gave us only one for the room I had to go twice to the front desk to get at least another one for five days there one towel as thin as a paper. Don't waste your money the worth stay I ever had in my life no help from staff

6/10 Okay

Chang

8/10 Good

JH, UAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to business district
I was there on business, perfectly acceptable for what I needed, I would stay again if I was going back.

6/10 Okay

Danielle

Disliked: Cleanliness, staff & service

4/10 Poor

R A, San Diego, CA

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Disappointed
We were there 5nights. The bed was comfortable but the Premium Studio (more$), though slightly newer than the Std studio in which our daughter-in-law stayed with our infant granddaughter, was a bit smaller. Weather was warm, room hot, no A/C (didn't realize when reserved), hard to keep window open without world looking in. Might be ok in winter. Nice neighborhood to walk with baby stroller. Convenient to La Defense. Would pay more next time in same neighborhood for more comfort.

6/10 Okay

kikehasbun, Bogota Colombia

Disliked: Staff & service
Renovated studios
The only bad thing I can tell is that they clean your room only once a week. We stayed 4 nights and never cleaned our room. The rest was very good.

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good hotel
I'd like thia hotel, the staff was very friendly. But I prefer if they clean rooms daily . Unfortunatly , they clean rooms once a week.

4/10 Poor

leroy, inglewood

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
for a solo trip to paris
If you are looking for a hotel that is close to transportation into Paris or a student and relatively cheap this is a great hotel. However the service at the hotel is not very acommadating at times seems like you are bothering them if you have a question. The hotel condition is fine if you are solo, but the kitchen is very small and not really usable, the bed is very uncomfortable. Be careful not to use to much hot water or have too many things plugged in or they shut off. The drains easily get clogged so bad careful what your sending down. The cleaning of the room isn't really cleaning more of just changing your sheets, taking the trash and giving you more toilet paper. On the plus side it is a quiet hotel, not a lot of noise or parties to disturb your sleep. My overall advice if you want to stay in this hotel really investigate what room you are getting before you book. Spend a little extra to get the bigger room, if this is the case you are probably better off going with something closer to Paris.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book
Awful.. checked out early.