Garden

Reviews of Mercure Paris Centre Tour Eiffel

4 out of 5
Mercure Paris Centre Tour Eiffel
20 Rue Jean Rey, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 425 out of 1006 reviews" "
Rating 8 - Good. 297 out of 1006 reviews" "
Rating 6 - Okay. 147 out of 1006 reviews" "
Rating 4 - Poor. 62 out of 1006 reviews" "
Rating 2 - Terrible. 75 out of 1006 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend!! Close to Eiffel Tower
Stayed 3 nights in Mar 2024

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and upgraded us to a tower view room. Everything was close to this location. While the hotel itself is older and would benefit from some refurbishment, it’s location and staff certainly made up for any issues.
Stayed 1 night in Mar 2024

6/10 Okay

ZOE, HANOVER

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had a funky smell when we got off the elevator. The room had the toilet in one room and the sink and shower in the other which was inconvenient. The beds are short so if you’re over 5’10 you will be very uncomfortable. The area was decent with plenty of Ubers, food, and the Eiffel Tower.
Stayed 6 nights in Feb 2024

8/10 Good

Nuria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not helpful at all
Stayed 3 nights in Feb 2024

10/10 Excellent

Lutfulla

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Feb 2024

2/10 Terrible

Brady

Stayed 3 nights in Jan 2024

8/10 Good

tetyana

Stayed 6 nights in Dec 2023

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this property is right next to the Eiffel Tower. It was so cool to go outside and see it immediately every day. The hotel and room was very clean. There are two lines of the metro within walking distance (Line 6 and the RER B). That was extremely convenient.
Stayed 4 nights in Dec 2023

2/10 Terrible

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning in all the rooms didn't work, the window only opened about 3 inches and the 6 inch fan they supplied us didn't help. The property needs some updates and is not worth what they are charging. No room service and the restaurant was closed.
Stayed 5 nights in Dec 2023

6/10 Okay

Anantha, mineral wells

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
area is very convenient. staff friendly breakfast sucks....ok for a 2 star not 4 star hotel. food was terrible, cheap, stale.
Stayed 1 night in Dec 2023

8/10 Good

Nur L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel
Everything is great. Location is very near eiffel tower. But one thing I dislike is the separate toilet bowl from the main shower
Stayed 3 nights in Dec 2023

10/10 Excellent

Joel

Travelled with partner
Liked: Amenities
Got there early, no problem dropping off bags for storage. Very helpful staff. We were able to walk to the tower two minutes away and also walkable to louve.
Stayed 2 nights in Dec 2023

8/10 Good

Kathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, no bed bugs. I had a beautiful view of the Eiffel Tower out my window. The hotel was beautifully decorated for Christmas. The food from the restaurant was very good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!

10/10 Excellent

Melinda

Liked: Staff & service, amenities, property conditions & facilities
This is the second time I’ve stayed at this property and I wasn’t disappointed. They are efficient and very accommodating. Plus the Eiffel Tower is right there.
Stayed 2 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Walberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 4 nights in Nov 2023

6/10 Okay

Veronica, Centreville

Travelled with family
Disliked: Property conditions & facilities
What this hotel has going for itself is the location. I thought rate was extremely high for what the hotel is. It is definitely overpriced. Rooms are outdated and extremely small. We got a Very hot room (no AC units work during winter) so we had to ask for a fan because we couldn’t even open a window and it was hard to sleep. Room was small but tolerable but like I said, the location is prime. So close to many cafes and five minute walk to the Eiffel Tower and train station.
Stayed 2 nights in Nov 2023

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things and not that far from public transportation...the staff was very excellent from cleaners to front desk service..As a Canadian would have loved too see a McDonald's or star bucks closer to the hotel without walking or travel far but it's not the hotel's fault...,great stay for off season visit.....
Stayed 4 nights in Nov 2023

10/10 Excellent

Olga

Stayed 3 nights in Nov 2023

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding!
Stayed 1 night in Nov 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2023

10/10 Excellent

Alba Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo muy limpio excelente servicio 🙏
Stayed 2 nights in Nov 2023

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property had bed bugs and it had the rooms smelling like throw up
Stayed 1 night in Nov 2023

2/10 Terrible

Hollie, Deltona

Travelled with family
Disliked: Amenities
Absolutely disgusting. Mold and dirt everywhere. Damage to doors, windows alls, tile throughout the whole hotel. We switched rooms 3x because of mold. One even had mucus on the wall. The staff at the front desk came up to see. He was nonchalant about it. The 3rd had mold in the shower but it was 11pm and we were exhausted. I would never encourage anyone to stay here nor would I stay again.
Stayed 2 nights in Nov 2023

4/10 Poor

Melissa, Gilroy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There had clearly been some sort of prior "incident" in the room I stayed in. Unfortunately, I got in late and didn't notice most of the issues until I had stayed in the room overnight. It appeared that the chain lock had been forcibly removed from the door. It had been replaced and puttied, but not painted over. There was damage to the two bathroom doors that appeared to have been related to the damage to the chain lock. There was a huge red stain on the floor by the head of the bed. It appeared to be a blood stain that was poorly cleaned. There also appeared to be blood spatter on the ceiling. I have pictures as proof. I understand that incidents happen in hotel rooms. However, it is incumbent upon the management to ensure the room is properly cleaned and restored so that subsequent guests are not aware of prior incidents. The refrigerator was also filthy. I would have rated this hotel lower, but the bed was fairly comfortable and the staff was pleasant.
Stayed 2 nights in Oct 2023

6/10 Okay

Alison

Stayed 3 nights in Oct 2023

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and in a great location. Would have been nice if we could have checked in a little early.
Stayed 1 night in Oct 2023

8/10 Good

Len den

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Consistently good.
Stayed 4 nights in Sep 2023

10/10 Excellent

sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. It was very close access to the Eiffel Tower :)

8/10 Good

Maurice

Stayed 2 nights in Aug 2023

8/10 Good

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

German, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

lucy

Stayed 3 nights in Sep 2023

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, wonderful staff
Stayed 4 nights in Sep 2023

10/10 Excellent

Janet, Kelowna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and very quiet, so got good sleep
Stayed 3 nights in Sep 2023

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Paris location!
Great location! comfy beds, helpful staff and able to view the Eiffel Tower right outside! They did allow us to leave our luggage there while we went out for the day before leaving Paris.
Stayed 1 night in Sep 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient walking to sightseeing and metro. Clean, safe , friendly service.
Stayed 1 night in Sep 2023

6/10 Okay

Kennedy

Travelled with partner
Liked: Staff & service
Conveniently located close to the Eiffel Tower. Hotel room was too small. Bathroom was less than ideal with half shower door that allows water to flow to the floor.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

shakila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area & view of the Eiffel Tower! Food in the area is amazing too.
Stayed 1 night in Aug 2023

2/10 Terrible

Sandeep

Stayed 1 night in Aug 2023

10/10 Excellent

Erika Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellently located near the Eiffel Tower. Also has the BEST shower I have ever had. It’s like a waterfall.
Stayed 1 night in Aug 2023

10/10 Excellent

Elisa

Stayed 1 night in Aug 2023

10/10 Excellent

Aloisio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is right near the Eifel tower.
Stayed 1 night in Aug 2023

6/10 Okay

VICTORIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Jeneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great.
Stayed 3 nights in Aug 2023

4/10 Poor

ricardo, Oxnard

Stayed 4 nights in Aug 2023