Terrace/patio

Reviews of Les Fontaines du Luxembourg

3 out of 5
Les Fontaines du Luxembourg
4, rue de Vaugirard, Paris, Paris

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 548 reviews" "
Rating 8 - Good. 245 out of 548 reviews" "
Rating 6 - Okay. 63 out of 548 reviews" "
Rating 4 - Poor. 21 out of 548 reviews" "
Rating 2 - Terrible. 15 out of 548 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Dec 2023
Response from Albert M. on 11 Dec 2023
Dear Paul, thank you for your review ! We are happy you enjoyed your stay and the kindness of our staff. Looking forward to welcoming you soon during another Parisian stay ! Sincerely, Albert - Duty Manager

10/10 Excellent

Jenirae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with clean rooms in a great location! The neighborhood was quiet and very conveniently located to the metro and bus stations as well as many restaurants and a pharmacy and grocery store. We loved exploring the nearby Luxembourg Gardens as well! Perfect stay!
Stayed 8 nights in Nov 2023
Response from Albert M. on 5 Dec 2023
Dear Jenirae, we thank you for your comment. We are delighted that you enjoyed your stay and we look forward to welcoming you soon for another parisian stay ! Sincerely, Albert - Duty Manager

6/10 Okay

milagrosa

Liked: Cleanliness, staff & service
Good enough as a homebase since most of the yime u are out at least after exploring Paris u have a decent room to stay and refresh The shower in our room was ok though small if you are big maybe u won't appreciate it.for location good enough near public transport and near Garden of Luxembourg. Another positive comment d Day Reception Manager was nice and helpful likewise the night one.In d dining area the server/waitress was nice too and can speak English
Stayed 2 nights in Nov 2023
Response from Albert M. on 15 Dec 2023
Dear Milagrosa, we thank you for your comment. We are delighted that you enjoyed our hotel, its location and the kindness of our teams! We look forward to welcoming you during a new Parisian stay. Sincerely, Albert – Duty Manager

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area was lovely and the hotel staff very helpful! Tranquil location.
Stayed 3 nights in Nov 2023
Response from Albert M. on 5 Dec 2023
Dear Mark, we thank you for your comment. We are delighted that you enjoyed your stay and found our staff very helpful. We look forward to welcoming you soon for another parisian stay ! Sincerely, Albert - Duty Manager

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were outstanding, particularly Eric and Maurad.. both well informed of the area and so willing to please.. I will stay again.
Stayed 7 nights in Oct 2023
Response from Albert M. on 7 Nov 2023
Dear Merle, we thank you for your comment. We were delighted to welcome you and are happy that you had such a good time with us. We pass on your thanks to Eric and Mourad, and hope that we will have the pleasure of welcoming you again soon. Sincerely, Albert – Duty Manager

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Albert M. on 3 Nov 2023
Dear Manuel, thank you for your review. We are delighted you appreciated your stay with us, and we look forward to welcoming you again soon for another one in the near future. Sincerely, Albert - Duty Manager

10/10 Excellent

Nancy, Larkspur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here is exceptional, very helpful and friendly. We loved our stay.
Stayed 6 nights in Oct 2023
Response from Albert M. on 3 Nov 2023
Dear Nancy, we thank you for your comment and are delighted that you had a good time with us, thanks to the kindness of our teams ! We look forward to welcoming you again soon. Sincerely, Albert - Duty Manager

10/10 Excellent

mara

Stayed 6 nights in Sep 2023
Response from Albert M. on 3 Nov 2023
Dear Mara, we thank you for your comment and are delighted that you had a good time with us. We look forward to welcoming you again soon. Sincerely, Albert - Duty Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately unacceptable
The hotel is dirty, breakfast in dingy basement, no outside window, just looking into dark courtyard. Good location is only positive. Eric at front desk was helpful and manager gave me a slight rebate on first night room that was unacceptable.
Stayed 3 nights in Sep 2023
Response from Albert M. on 3 Nov 2023
Dear guest, we thank you for your comment. We regret that you did not like the first room allocated to you, which is why we immediately offered you another one. We are very surprised that you found our hotel dirty, because we attach great importance to cleanliness and we of course refute this comment. Our entire team remains at your complete disposal. Sincerely, Albert - Duty Manager

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here.
Stayed 7 nights in Sep 2023
Response from Albert M. on 3 Nov 2023
Dear Kara, we thank you for your comment and are delighted that you had a good time with us. We look forward to welcoming you again soon. Sincerely, Albert - Duty Manager

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was large by Euopean standards with plenty of room for luggage and a large bath with a fantastic shower. It was extremely hot in Paris the week we visited so having great AC in our room was appreciated! The hotel is located in a safe neighbourhood fairly close to Metro and RER.
Stayed 9 nights in Sep 2023
Response from Albert M. on 3 Nov 2023
Dear Marion, we thank you for your comment and are delighted that you had a good time with us. We look forward to welcoming you again soon. Sincerely, Albert - Duty Manager

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Albert M. on 25 Sept 2023
Dear Marcin, we thank you for your comment, and are delighted that you had a good stay with us. We look forward to welcoming you soon. Sincerely, Albert - Duty Manager

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Albert M. on 25 Sept 2023
Dear Paula, we thank you for your comment, and are delighted that you had a good stay with us. We look forward to welcoming you soon. Sincerely, Albert - Duty Manager

10/10 Excellent

Lovell

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel like family. The breakfast was tasty. The rooms well appointed. Lots of places to eat in walking distance. The staff went out of their way to be helpful.
Stayed 8 nights in Jul 2023
Response from Albert M. on 7 Aug 2023
Dear Lovell, thank you for your review. We are delighted that you enjoyed your stay and that you felt like at home ! We are glad you enjoyed your breakfast and our exceptional location in the heart of the Latin Quarter. Looking forward to welcoming you again soon. Sincerely, Albert - Duty Manager

8/10 Good

Billie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was cute and quaint
Stayed 8 nights in Jul 2023
Response from Albert M. on 3 Aug 2023
Dear Billie, thank you for your review ! We are glad you enjoyed your stay ! Looking forward to welcoming you again soon. Sincerely, Albert - Duty Manager

6/10 Okay

Shawn

Travelled with family, Travelled with group
Easy access to stores and restaurants.
Stayed 8 nights in Jul 2023
Response from Albert M. on 3 Aug 2023
Dear Shawn, thank you for your review ! We are glad you enjoyed our location in the heart of the Latin Quarter ! Looking forward to welcoming you again soon. Sincerely, Albert - Duty Manager

10/10 Excellent

Jose

Stayed 8 nights in Jul 2023
Response from Albert M. on 3 Aug 2023
Dear Jose, thank you for your review ! We are glad you enjoyed your stay ! Looking forward to welcoming you again soon. Sincerely, Albert - Duty Manager

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Albert M. on 3 Aug 2023
Dear Melissa, thank you for your review. It seems that your stay did not meet your expectactions, would you mind getting in touch with us to give us more explanation ? Looking forward to hear from you soon. Sincerely, Albert - Duty Manager

8/10 Good

Pablo A.

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great and the hotel is charming , room facing the street needs to improve on sound proofing
Stayed 2 nights in Jun 2023
Response from Albert M. on 6 Jul 2023
Dear Pablo A., thank you for your comment. We are delighted that you liked our establishment and its exceptional location. We take good note of your comment and are pleased to announce that our team of technicians began checking all the windows in the hotel yesterday. Looking forward to welcoming you next time among us. Sincerely, Albert – Duty Manager

8/10 Good

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Rated overall pleasing only because of location and staff. Otherwise would have been ok at best
Stayed 2 nights in Jun 2023
Response from Albert M. on 29 Jun 2023
Dear Richard, thank you for your comment. We are pleased that you enjoyed your stay with us; hoping to have the pleasur of welcoming yo again in the near future. Best regards, Albert - Duty Manager

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have been to Paris many times and this is now my new favorite hotel. Location is great, incredibly friendly staff, spacious and beautifully decorated room.
Stayed 2 nights in Jun 2023
Response from Albert M. on 29 Jun 2023
Dear Daniel, thank you for your comment. We are delighted to be your favorite hotel in Paris, and we hope that we will be for many years to come! See you very soon with us. Sincerely, Albert – Duty Manager

10/10 Excellent

Lisa

Stayed 4 nights in May 2023
Response from Albert M. on 29 Jun 2023
Dear Lisa, thank you for the rating, looking forward to welcoming you again soon ! Best regards, Albert - Duty Manager

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff!
Stayed 3 nights in May 2023
Response from Albert M. on 8 Jun 2023
Dear G. Thank you very much for your comment. We are delighted you appreciated the quality of our teams, and we wish we have the pleasure of welcoming you back in a near future. Best regards, Albert - Duty Manager

10/10 Excellent

PAOLA, Houston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eric, the Front Desk staff, is AMAZING and VERY polite.
Stayed 2 nights in May 2023
Response from Albert M. on 8 Jun 2023
Dear Paola, thank you for your review. We are glad you enjoyed your stay and will pass on your comment to Eric who will be delighted. Looking forward to welcoming you back soon. Best regards, Albert - Duty Manager

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely spot, and a good value. The room we were in was extremely small, but we didn't spend much time there so it was okay. I'd probably stay in the Marais area next visit, but this is certainly a very good choice if you want to keep the budget in line and still stay on the Left bank.
Stayed 8 nights in Jan 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel where we have stayed before. Perfect for st michel area shopping dining options. Very helpful staff. Clean comfortable and quiet
Stayed 2 nights in Dec 2022

2/10 Terrible

Andre

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place is a dump. No thermostat capability, so we froze the first 2 nights; after complaining, they raised the temp, but we could not access the thermostat because it was frozen. We were also moved to a different room, from 307 to 306. We could not save food or cold drinks because the rooms didn't have refrigerators. The first room was so small we could not store our suitcases, and neither room had closets. I will submit a formal complaint and requests a refund.
Stayed 4 nights in Nov 2022

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near Luxembourg Gardens. An easy walk to sights and restaurants as well as the metro.
Response from Albert M. on 16 Nov 2022
Dear Lynne, thank you for leaving a comment following your stay. We are delighted to see that you appreciated our very central location, and we hope to have the pleasure of welcoming you again during a future stay in Paris! Sincerely, Albert – Duty Manager

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough can be said about the friendly, attentive, and professionalism of the staff. Eric in particular, took incredible care of us during our stay. We are extremely appreciative and would stay again. The location also made it easy to walk or commute to various sights.
Stayed 8 nights in Oct 2022
Response from Sidiki on 27 Oct 2022
Dear sir.We thank you for your feedback and for sharing your experience with us.We are happy tha you had a nice stay in our hôtel,We appreciate your comments and your encouragements.We hope receiving you during your next stay in Paris.With our best regards.SIDIKI: Front Back

8/10 Good

Annaliza

Stayed 8 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Sidiki on 5 Oct 2022
Dear Sir.We thank you for sharing your experience with us, we are so happy that you had a nice stay in our hotel, we really do appreciate your not of encouragements.We hope receiving you next time.With our best regards.SIDIKI: Front Desk

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location, very helpful and friendly. Hotel was clean and rooms cleaned everyday.
Stayed 4 nights in Aug 2022
Response from Ousmann on 28 Aug 2022
Bonjour M. DEAR,We thank you for your feedback and rate given to your stay at Les Fontaines du Luxembourg. We are happy that you appreciated your stay with us. Your satisfaction is a reward for us.With our Best Regards,OusmannFront desk

2/10 Terrible

Susan, West Covina

Disliked: Staff & service
Never go to this Hotel . He gave us a room the air con is not working . He told us the electrician is coming in few hrs . But never did . So he told us tomorrow .she said they will refund but I don’t see the refund .
Stayed 1 night in Aug 2022

10/10 Excellent

Johan

Stayed 4 nights in Aug 2022
Response from Ousmann on 20 Aug 2022
Bonjour Mr NORDENGREN,We thank you for your feedback and rate given to your stay at Les Fontaines du Luxembourg. We are happy that you appreciate your stay with us.With our Best Regards,OusmannFront desk

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel; great staff. Would stay here again.
Stayed 3 nights in Aug 2022
Response from Sidiki on 11 Aug 2022
Dear Sir. We thank you for your feedback, we are happy that you had a great stay in our hotel. We hope welcoming you next tripe with a pleasure. With our best regards. SIDIKI: Front Desk

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Well rounded hotel
Really nice clean and well located hotel . Eric on reception was always helpful and super polite . Only negative is the rooms don’t have a shower curtain so if your showering the water goes all over the place. I would recommend this hotel to those looking for clean , well located ( 20 - 25 mins walk to most big sites ) and simple . The wine bar next door is also lovely .
Stayed 4 nights in Aug 2022
Response from Ousmann on 7 Aug 2022
Bonjour Mrs COLEMAN, We thank you for your feedback and for the rate given to your stay at Les Fontaines du Luxembourg. Your constructive remarks have been taken under consideration. This will help us in the improvement of our customer service and the equipments provided. With our best Regards, Ousmann Front desk

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! Staff was super nice, facilities were great, it’s in a beautiful area of Paris, and breakfast was delicious!
Stayed 3 nights in Jul 2022
Response from Ousmann on 29 Jul 2022
Bonjour M. SCHMIDTELLO, We thank you for your feedback and rate given to your stay at Les Fontaines du Luxembourg. We are happy that you appreciate our stay with us. Your constructive remarks have been taken under consideration, this will help us in the improvement of our customer service and the equipments provided. With our best Regards, Ousmann Front desk

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres joules
Great location. Staff was extremely friendly and helpful
Stayed 3 nights in Jul 2022
Response from Sidiki on 25 Jul 2022
Dear Sir. We thank you for your feedback, we are happy that you had a nice stay in our hotel. With our best regards. SIDIKI: Front desk

8/10 Good

Kelly, Mount vernon

Stayed 3 nights in Jul 2022

8/10 Good

Stephen

Stayed 7 nights in Jun 2022

10/10 Excellent

Bennie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best French hotel in Paris.
Eventually found the best French hotel with the best location after many years of visiting Paris. Absolutely amazing hotel to stay in. Beautiful inside, traditional old style building beautifully restored and equipped. Beautiful room and bathroom with aircon, quiet and well equipped. Beautiful relaxing welcoming area with something to drink and nibble on to welcome you each time you enter the hotel. Great breakfast. Amazing personell, Eric and Mourad is just superb at the front desk making your stay an absolute pleasure. Located in the clean, safe and beautiful area of the Palace de Luxembourg (150m from the gate). A 5 min safe walk from the safe, clean and beautiful Luxembourg Station on the RER B line, reachable straight from The airport, without any change overs.(Lift inside the station for easy baggage handling right upto street level). Station allows easy travelling to the rest of Paris. Convenience store across the hotel and great restaurants right next to and all around the hotel. Tourist attractions all around the hotel, like the Pantheon, Luxembourg gardens, Latin Quarter, and Saint Michel area, Notradame Cathedral and many more within a 5 to 15 min walk. Safe and stunning area for joggers, birdwatchers or those who just wants to soak in a bit of nature in the Luxembourg gardens 150 m from the hotel. Electric scooter pickup point right in front of the hotel. You could not ask for more! This is a gem! This will be the only hotel for my future visits to Paris!
Stayed 6 nights in Jun 2022
Response from Sidiki on 22 Jun 2022
Dear Sir. Thank you for your feedback, we appreciate your comments and your satisfactions about our hotel, our services and our staffs. We wish welcome you here during your next visit in Paris. With our best regards. SIDIKI: Night Receptionist.

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

8/10 Good

Marvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great location. Bed and bedding was excellent as well . Nice and quiet and room was dark with blackout curtains.
Stayed 2 nights in May 2022
Response from Mourad on 10 Jun 2022
Dear Marvette, Than you so much for sharing your experience through your comment . We are pleased you appreciated the Hotel, its location and services we provided. Concerning the bath room , in fact we voluntary removed the shower curtains for more hygiene, it’s absolutely must be replaced by a glass shower screen actually. The entire team is devoted to the guest and make their experience a blast We look forward to welcoming you a again !! 😊 with our best regards.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem.
Our three night stay at this lovely little hotel was wonderful. The staff, all of them that we met, were friendly, welcoming, and helpful. The room was comfortable and just right for the time that we spent in it. Will happily return for another stay.
Stayed 3 nights in May 2022
Response from Ousmann on 12 Jun 2022
Cher Peter, We thank you for the rate given to your stay at Les Fontaines du Luxembourg. We have taken into account your constructive remarks which will help us in the improvement of our customer service and the equipments provided. We will be happy to welcome you again. With our best Regards, Ousmann Front desk

4/10 Poor

Kearsten

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Found a pill in the coffee mug in the room and reported it to staff when following up about the incident the staff who was told never made note of it , very concerning experience
Stayed 3 nights in May 2022
Response from Sidiki on 22 Jun 2022
Dear Sir. We thank you for giving us this remarks, we regret that you found such thing in your coffee mug, Tru what you said that it was a very concerning experience, We are very sorry for this incident and we promis not to happen this any more. Our best regards. SIDIKI: Night Receptioniste.

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly helpful staff. Big room for Paris Great location. Bit old fashioned but well kept.
Stayed 1 night in May 2022
Response from Sidiki on 10 May 2022
Hello We thank you for your stay in our hotel, we appreciate your feed-back Thank you. Our best regards. SIDIKI.

10/10 Excellent

FABIOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!!! Convenient location
Stayed 1 night in Apr 2022
Response from Fontaines du Luxembourg Team on 27 Apr 2022
Dear Fabiola, We thank you very much for your great reviews! It has been nice to meet you and so pleased you enjoyed your stay at les Fontaines du Luxembourg. We hope that you'll be back soon! Kind regards.

10/10 Excellent

Xiaomei, Parkland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eric and staff are so pleasant. Close to Latin Quarter, Louvre, Notre Dame, Pont Neuf bridge, and many more.
Stayed 4 nights in Apr 2022
Response from Sidiki on 25 Apr 2022
Thank you very musch for your return.

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, and spatious (spatious shower). Very well located, right next to Jardins de Luxembourg and Sorbonne, very close from Notre-Dame-de-Paris. Very good hotel, calm.
Stayed 4 nights in Apr 2022
Response from Mourad on 12 Apr 2022
Bonjour merci de votre charment commentaire nous somme ravis . Et nous restons a votre service pour le prochain séjour cher nous

8/10 Good

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff (Erick) was so helpful really great service! The staff did everything they could to make stay a good one! great location
Stayed 5 nights in Mar 2022
Response from extra sonia on 12 Apr 2022
Bonjour merci de votre excellent retour . Nous resterons a votre service pour le prochain séjour cher nous