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Thank you for your review, following your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay.It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital.
6/10 Okay
Salvador Nkili, MALABO
Travelled with family
24 Mar 2024
Liked: Property conditions & facilities
The food was very limited. Everything is dry. No real meals.
Salvador Nkili
Stayed 2 nights in Mar 2024
Response from Louise - Online Guest Relation Agent on 25 Mar 2024
Dear guest Nsi Akele,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are disappointed to hear that our property did not meet your expectations, especially concerning the restaurant. Be assured that your comments have been shared with the entire Mayo team.We sincerely thank you for your review and we look forward to welcoming you back in the near future.
This hotel, while on the pricey side, is very convenient to shopping and with the Eiffel Tower views, it is a great place to sit and watch the city go by. Will certainly be returning.
Geoffrey
Stayed 2 nights in Mar 2024
Response from Sarah / Online Guest Relation Supervisor on 19 Mar 2024
Dear Geoffrey,We would like to thank you for taking the time to give your feedback after your stay amoung us.It is true that we have one of the best panoramic view on the City of Lights.We are looking forward to welcome you back the next time !
Dear Guest We would like to thank you for your wonderfull feedback. We are happy that our suprise bowl pleased you. We try our best to provide the best experience to all of our guests. We are looking foward to welcome you to your next trip to Paris. Paloma Online Guest Relation
Convenient locations with lots of local restaurants and easy to get to the Paris central.
Michael
Stayed 1 night in Mar 2024
Response from Louise - Guest Online Relation Agent on 12 Mar 2024
Dear Michael,What a lovely review about your recent stay at the Hyatt Regency Paris Étoile!Located minutes away from the Champs Elysées and the Bois de Boulogne, our hotel is indeed ideal for exploring Paris and his cultural heritage and its most famous shops.We hope to have the pleasure of welcoming you back at our Hotel for your future stop-overs to Paris.
Response from Louise - Guest Online Relation Agent on 12 Mar 2024
Dear Zhen,It is such a pleasure to read your kind comments further to your recent stay at the Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
Response from Louise - Guest Online Relation Agent on 8 Mar 2024
It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile.Looking forward to the pleasure of welcoming you back soon!
Modern and clean, good staff support and overall great experience visiting for Vinexpo Paris!
Merci!
Antonio
Stayed 6 nights in Feb 2024
Response from . on 23 Feb 2024
Dear Mr Romantini,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed your room, our staff professionalism. We sincerely thank you for your review and we look forward to welcoming you back in the near future.Online Guest Relations, Anna
Response from Baptiste - Online Guests Relations Agent on 14 Feb 2024
Thank you for your review, following your stay at Hyatt Regency Paris Étoile.Thank you for your note, we are glad to hear that you enjoyed your stay with us.Looking forward to the pleasure of welcoming you back soon!
4/10 Poor
William
Travelled with partner
26 Jan 2024
There were stains on the bed skirts, rug, hair in the tub, desk chair had stains on the legs, window had finger prints on it.
William
Stayed 4 nights in Jan 2024
Response from Ramy on 27 Jan 2024
Dear Mr. William, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are disappointed to hear that our property did not meet your expectations, especially concerning the housekeeping service.We sincerely apologise for this inconvenience as this is not the quality of service we pride ourselves on. We will share your comments with the housekeeping manager and be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel. We remain at your entire disposal for any further inquiries.Sincerely,Ramy ShaklabOnline Guest Relations Department
Everything was perfect about the Hotel. From the friendly and informative staff (all of the front desk crew & the breakfast crew as well), the fantastic breakfast buffet spread, the location is fantastic walking distance to everywhere.
Azmin
Stayed 6 nights in Dec 2023
Response from Ramy on 27 Jan 2024
Dear Azmin,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
Good location. Easy to walk to the centre of Paris.
Vince
Response from Ramy on 27 Jan 2024
Dear Vince,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,RamyOnline Guest Relations - Hyatt Regency Paris Etoile
Dear Mr Butaran,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us.Looking forward to the pleasure of welcoming you back soon!Online guest relations, Anna
10/10 Excellent
Hai, Milpitas
9 Jan 2024
So good.
Hai
Stayed 7 nights in Dec 2023
Response from . on 9 Jan 2024
Dear Hai, What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile !We sincerely thank you for your review and we look forward to welcoming you back in the near future.Very best regards, Ronan - online guest relation manager
Response from Constance Debruyne Online guest relations on 9 Jan 2024
Dear Debbie, Thank you for your review, following your stay at Hyatt Regency Paris Étoile. We are pleased to read that our team's professionalism satisfied you.Looking forward to the pleasure of welcoming you back soon!
Dear Robert, Thank you very much for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. Very best regards, Ronan - online guest relation manager
I truly enjoyed my stay here! It was conveniently located, and had a wonderful skybar and restaurant which I went to multiple times. I highly recommended this hotel for your stay in Paris.
Cory
Stayed 6 nights in Dec 2023
Response from . on 6 Jan 2024
Dear Cory, Thank you very much for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. Located minutes away from the Champs Elysées and the Bois de Boulogne, our hotel is indeed ideal for exploring Paris. We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris. Very best regards, Ronan - online guest relation manager
10/10 Excellent
Haejeong
Travelled with family
1 Jan 2024
Liked: Amenities
Haejeong
Stayed 6 nights in Dec 2023
Response from . on 6 Jan 2024
Dear Haejeong, What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! We sincerely thank you for your review and we look forward to welcoming you back in the near future.Very best regards, Ronan - online guest relation manager
10/10 Excellent
Mohammad
Travelled with family and small children, Business traveller
Dear Mohammad,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It was a pleasure to welcome you and we are glad to hear that you enjoyed your stay with us. We are looking forward to the pleasure of welcoming you back soon! Very best regards, Ronan - online guest relation manager
Response from Best Regards Mahalla Online Guest Relations Team on 1 Jan 2024
Dear Guest,Greetings from Hyatt Regency Paris Etoile.Thank you for taking the time to review your stay with us.We look forward to welcoming you again at our property.Wishing you a Happy New YearMahallaVery Best Regards
Dear Guest,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we look forward to welcoming you again in the near future.Kind regards,Hugo Duval - Front Office Agent
10/10 Excellent
Gireesh Venkata Sriram
20 Dec 2023
Gireesh Venkata Sriram
Stayed 4 nights in Dec 2023
Response from Hugo Duval on 30 Dec 2023
Dear M. Sriram,Thank you so much for sharing your feedback regarding your recent stay at Hyatt Regency Paris Etoile.We are delighted you enjoyed your stay at our hotel and we will happily share your comments with the whole team.We look forward to welcoming you again in the near future.Kind regards,Hugo DuvalFront Office Agent
Response from Best Regards Mahalla Online Guest Relations Team on 17 Dec 2023
Dear Guest,Season's Greetings .Thank you for taking the time to rate your stay with us at Hyatt Regency Paris Etoile.We look forward to welcoming you again soon.
The staffs are all friendly and so kind. The view from the room was amazing. We could see the illuminated Eiffel Tower and the Arc de Triumph at night and at sunrise through the window. That was the perfect visit and stay for us for the first time in Paris.
Verified traveller
Stayed 1 night in Nov 2023
Response from . on 13 Dec 2023
Dear guest, Thank you very much for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. Be assured that your comments have been shared with the entire hotel team. It is a great reward for them as we all constantly strive to offer each of our guests an outstanding experience. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. We remain at your entire disposal. Very best regards, Ronan - online guest relations manager
Dear David, Thank you very much for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital. We remain at your entire disposal. Very best regards, Ronan - Online guest relation manager
10/10 Excellent
MAHBUBUL
8 Dec 2023
MAHBUBUL
Response from Baptiste - Online Guests Relations Agent on 14 Feb 2024
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.I am truly delighted to read how much you enjoyed your time with us.We hope to have the pleasure of welcoming you back !
Dear Ronald, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. We are Looking forward to the pleasure of welcoming you back soon! We remain at your entire disposal. Very best regards, Ronan - Online guest relation manager
Dear Nabil, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. Directly connected to public transportations and airports shuttles, the Hyatt Regency Paris Etoile is indeed one of the most convenient one in Paris.We remain at your entire disposal. Very best regards, Ronan - Online guest relations manager
Dear Neil, Thank you very much for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. Please be assured that I have shared your feedback with the concerned team, this is very rewarding for all of us. We remain at youe entire disposal for any further information. Very best regards, Ronan - Online guest relations manager
10/10 Excellent
Sharofiddin
Business traveller, Travelled with family, Travelled with group
Response from Guillaume Alves Pires on 30 Nov 2023
Dear Mr. Sharofiddin,Greetings from Paris and thank you for choosing the Hyatt Regency Paris Etoile on your recent travel, and for taking the time to complete our guest feedback questionnaire. We are pleased you have enjoyed your stay with us and have carried back pleasant memories of our hotel and our services. As we take every feedback from our guests with passionate seriousness, I have taken note of your comments; they will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence.Thank you again for being our guest, we hope to welcome you soon again in our property.Kind Regards,
10/10 Excellent
EDMUND
21 Nov 2023
EDMUND
Stayed 7 nights in Nov 2023
Response from . on 13 Dec 2023
Dear Edmund, What a wonderful review about your recent stay at the Hyatt Regency Paris Étoile! We sincerely thank you for your review and we look forward to welcoming you back in the near future. We remain at your entire disposal. Very best regards, Ronan - Online guest relation manager
Response from Anastasiia - Online Guest Relations Team on 18 Nov 2023
Dear Daniyal, It is such a pleasure to read your wonderful comments further to your recent stay at the Hyatt Regency Paris Étoile.Please be assured that I have shared your feedback with the concerned team, this is very rewarding for all of us.Looking forward to the pleasure of welcoming you back soon!Best Regards,
Response from Louise - Guest Online Relation Agent on 6 Nov 2023
Dear Michail,Thank you for taking the time to share your beautiful words with us!We are more than glad to read that you enjoyed your time with us and I have shared your feedback with our teams, as this is very rewarding for all of us!We will be looking forward to welcoming you very soon in our property.
Response from Best Regards Mahalla Online Guest Relations Team on 29 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
Highly recommended 😊 the cleanliness and the property is top notch. The breakfast is ok, wish there are more options.
Dyan
Stayed 2 nights in Oct 2023
Response from Louise - Online Guest Relation Agent on 24 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.I am truly delighted to read how much you enjoyed your time with us, especially your room! We will share your kind words with the Housekeeping team as this is very rewarding for all of us.It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital.
10/10 Excellent
Jorge José Da Silveira
24 Oct 2023
Jorge José Da Silveira
Stayed 3 nights in Oct 2023
Response from Online Guest Relation on 23 Nov 2023
Merci d'avoir pris le temps de partager votre expérience au Hyatt Regency Paris Étoile.
6/10 Okay
Nadine
23 Oct 2023
Nadine
Stayed 3 nights in Oct 2023
Response from . on 1 Dec 2023
Dear Nadine, Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile. It was a pleasure to welcome you and we are glad to hear that you enjoyed your moment with us. We remain at your entire disposal for any further assistance. Very best regards, Ronan - Online guest relations manager
Response from Louise - Guest Online Relation Agent on 21 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We are more than glad to read your kind words.It will be a pleasure to welcome you back to the Hyatt Regency Paris Étoile during your future stays in the French capital.
Response from Best Regards Mahalla Online Guest Relations Team on 29 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
Response from Paola - Online Guest Relation Agent on 14 Oct 2023
Bonjour Kevin, Quel plaisir de lire un tel commentaire à propos de votre récent séjour au Hyatt Regency Paris Étoile! Nous avons été ravis de vous accueillir, et sommes heureux d'apprendre que vous avez passé un agréable moment parmi nous.Nous espérons vous accueillir de nouveau au sein du Hyatt Regency Paris Étoile lors de votre future escapade Parisienne.Bien cordialement.
Response from Best Regards Mahalla Online Guest Relations Team on 29 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
Love location and view of Effie Tower. Did not like small bathroom, one hook & 1 small rack for towels. Also smart tv not working to provide streaming
James
Stayed 3 nights in Oct 2023
Response from Paola - Online Guest Relation Agent on 14 Oct 2023
Dear James,Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.It was a pleasure to welcome you and we are glad to hear that you enjoyed the central location of our hotel and our impressive views. We are disappointed to hear that our property did not meet your expectations, especially concerning the room. We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.Best regards.
Response from Paola - Online Guest Relation Agent on 14 Oct 2023
Dear Donald,Thank you for your review, following your stay at Hyatt Regency Paris Étoile.We are very pleased to read that you enjoyed your stay and especially the shops near.Looking forward to the pleasure of welcoming you back soon!Best regards,
Response from Louise - Guest Online Relation Agent on 10 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.Looking forward to the pleasure of welcoming you back soon!
Response from Louise - Guest Online Relation Agent on 3 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
8/10 Good
Brian
1 Oct 2023
Brian
Stayed 4 nights in Sep 2023
Response from Best Regards Mahalla Online Guest Relations Team on 29 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.
Response from Anastasiia - Online Guest Relations Team on 29 Sept 2023
Dear Thomas,Thank you for your review, following your stay at Hyatt Regency Paris Étoile.We sincerely thank you for your review and we look forward to welcoming you back in the near future.Best Regards,Anastasiia - Online Guest Relations Team
Old property. Well maintained. Cold in rooms. Wasn’t able to adjust T in room.
Galina
Stayed 3 nights in Sep 2023
Response from Louise - Guest Online Relation Agent on 27 Sept 2023
Thank you for your review, following your stay at Hyatt Regency Paris Étoile.Be assured we pay all our attention to your feedback in order to improve our guests' experience at the hotel.We sincerely thank you for your review and we look forward to welcoming you back in the near future.
10/10 Excellent
Jason
24 Sept 2023
Jason
Stayed 3 nights in Sep 2023
Response from Best Regards Mahalla Online Guest Relations Team on 29 Oct 2023
Thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Paris Étoile.We hope to have the pleasure of welcoming you back at our brand new Hotel for your future stop-overs to Paris.