The hotel was very clean. Check in was easy and the staff stored our baggage until our room was ready. We walk several blocks to the Eiffel Tower and spent our time enjoying the site. When we got back to the hotel, our room was ready. There were no up grades offered. We did get a nicely written letter welcoming us to Le Walt and a box of macarons. Staff was eager to help us in anyway. There were a few little hiccups-ups probably due to language. I asked for a wake up call because I was nervous that I might mess up on setting the clock on my iPhone. I never received a call. Thankfully, the clock on my phone worked. Another, was a restaurant recommendation from the front desk. We were told of a wonderful restaurant just down the street, but were not informed that we needed reservations. Boy, were we embarrassed when the restaurant owner said we needed a reservation. Luckily, he was able to seat us. The most critical detail for me was the mattress. It was very firm and probably suitable for a person who sleeps on their back, but I found it uncomfortable since I sleep on my side. It made my hips joints hurt. In the bathroom, was a vanity with what look like two pull out drawers under the sink. I pulled the right drawer out to put my toiletries in and when I pulled on the left side drawer, the front came off and hit the top of my foot. It was just an access panel for repairs. Needless to say, I spent my vacation with swelling, bruising and discomfort. A dresser would've been nice.