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Reviews of Golden Tulip CDG Airport Villepinte

4 out of 5
Golden Tulip CDG Airport Villepinte
11 Allee Des Vergers, Roissy-en-France, Val-d'Oise

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1001 reviews" "
Rating 8 - Good. 379 out of 1001 reviews" "
Rating 6 - Okay. 126 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 67 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cassandra et toute l'equipe on 20 Mar 2024
Merci Beaucoup Ola pour cette belle note. Nous sommes ravies d'apprendre que vous avez apprecié votre séjour.A tres vite pour de nouvelles aventures.Cordialement

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 1 night in Oct 2023
Response from aicha and all the team on 31 Jan 2024
Hello Yvonne,it was a pleasure to welcom you, We are sad to see your evaluation, please do not hesitate to contact us to give mor informations about what this disapointed to you.Best regards

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Una estadía placentera, excelente opción cerca del aeropuerto.
Stayed 1 night in Jan 2024
Response from Cassandra and all the team =) on 21 Jan 2024
Muchisimas Gracias Jorge !Espero que nos vemos pronto!

8/10 Good

MICHEL

Travelled with family, Business traveller
Stayed 1 night in Dec 2023
Response from Aicha and all the team =) on 21 Jan 2024
Bonjour Michel, Merci pour votre commentaire.A bientôt pour un nouveau séjour.Cordialement

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best part of the hotel is definitely the pool! Large, sparking clean, bar and hammock in pool and the seating is multi-level. Don't expect quality food or quick service from the pool bar. I would give the food 1 star-no salsa offered for the "nachos" which consisted of 12 chips with a little cheese microwaved on top. Caesar salad was drenched in dressing! But the room was large and comfortable. There's a really cool patio with comfy seating on each room. Book the room that has a pool view on the first floor-you can swim right into the pool from your patio! We are spoiled in America and with this in mind the hotel seemed a little "tired". But looks like they are renovating. Unfortunately. the reno was happening while we were there so the noise was loud. But they worked day and night so hopefully it's done when you go. Kinda annoying that you use your ONE key to keep the lights on and a/c going-so when you return you have to start from scratch to get the room cooled down. Not a fault of the hotel, seems universal in the area. Check in staff was knowledgeable, helpful and professional. Free breakfast was a mix of Am traditional w/Asian. You can find tuktuks for a 50B ride to town. Overall, I would rec this hotel and stay here again.
Stayed 1 night in Dec 2023
Response from Aicha and all the team =) on 21 Jan 2024
Hello Cynthia, thanks you for your comment, but i think there is a misunderstanding.We don't have any pool.Best regards

10/10 Excellent

Freddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and respectuous staff
Stayed 2 nights in Dec 2023
Response from Cassandra and all the team =) on 14 Dec 2023
Dear Freddy!Thank's a lot for your comment! It was very nice to meet you.See you soonBest regards

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cassandra and all the team =) on 10 Dec 2023
Dear Russel,Thank you for you stay.It was a pleasure to welcome you.Sincerely

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Cassandra and all the team =) on 10 Dec 2023
Jennifer,Merci d'avoir séjourné dans notre etablissement. Ce fut un plaisir de vous recevoir parmi nous.A bientôt, nous l'esperons, pour de nouvelles aventures!Cordialement

10/10 Excellent

Urzula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room, easy stay
Stayed 2 nights in Nov 2023
Response from Cassandra and all the team =) on 10 Dec 2023
Thank you so much Ursula,So nice of you!We hope to see you soon for new adventures!Best regards

8/10 Good

Marie G

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service as usual but little disappointed about the food
Stayed 1 night in Nov 2023
Response from Cassandra and all the team =) on 26 Nov 2023
BOnjour Marie G,Merci pour cette superbe belle note!Ce fut un plaisir de vous recevoir.A tres vite pour de nouvelles aventures!Cordialement

8/10 Good

Jacques, Santa FE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the second year that the navette leave us at gate D2 instead of E2 which is a very long way to walk with your luggage when you are older. We should not be the only person going to E2 since it is the gate going to the States. We have been with you since it was Blue Marine, but this new navette is a problem for us and we will have to see for the next years. Thank you.
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 26 Nov 2023
Dear JacquesThank you for your loyalty over the years, and we appreciate your feedback. We apologize for any inconvenience caused by the change in shuttle drop-off location. Due to ongoing airport construction, we are obliged to drop off passengers at Terminal 2 BD rather than E, and we understand the challenges it poses, especially for travelers heading to the States.To ensure clarity, we provide detailed instructions via email about the drop-off location. We understand the importance of a seamless experience, especially for our valued guests. We regret any frustration this may have caused and will continue to work towards finding solutions to enhance your experience.If there's anything specific you'd like us to address or if you have further concerns, please feel free to reach out to us directly. Your feedback is invaluable, and we want to ensure your future stays are more comfortable.Thank you for your understanding.Best regards,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
No instructions in room tv did not work had to go reception to fix toilet did not flush well had to hold button sofa arms frayed advertised happy hour they did not honor because of convention even though ad ran on screen every 5 minutes while in bar certainly not up to 4 star rating
Stayed 1 night in Nov 2023
Response from Cassandra and all the team =) on 26 Nov 2023
Dear GuestWe appreciate your feedback and apologize for the inconveniences you experienced. We'll address these issues promptly to ensure a better experience in the future. Thank you for bringing this to our attention.Best regards,

2/10 Terrible

Yvonne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 26 Nov 2023
BOnjour Yvonne,Merci pour votre note! Ce fut un plaisir de vous recevoir.N'hesitez pas à nous donner plus d'informations sur ce qui ne vous a pas convenu.A tres vite pour de nouvelles aventures!Cordialement

6/10 Okay

Mike

Travelled with group
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Could be better
Carpet desperately needs tearing out. Front desk is far from helpful. They told us the hotel shuttle could not take us to the international terminal. You must book the shuttle a day in advance even if you don’t know your time schedule. Driving in there is a gate but no instructions on how to open it. We were told there was a button but we couldn’t find it. All very confusing and some misinformation from front desk.
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Mike,We sincerely apologize for the inconveniences you faced during your stay. Currently, there are construction works at the airport, affecting the shuttle point, making it less convenient. We regret any confusion and misinformation from the front desk regarding the shuttle service and gate access. We acknowledge that improvements are needed, and we will address these issues promptly. Thank you for bringing this to our attention, and we hope to have the opportunity to provide a more seamless and enjoyable experience in the future.

2/10 Terrible

Robert

Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Robert,Thank you for choosing to stay with us! We appreciate your visit and are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we would love to hear more about your experience. If there are any specific details or areas where we can improve, please feel free to share your feedback with us. Your insights are invaluable, and we look forward to the opportunity to welcome you back for another wonderful stay.Warm regards,

10/10 Excellent

Ingeborg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, yet quiet
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Ingeborg,Thank you for you stay,See you soon for new adventures!

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay near the airport.
The staff in the hotel were great. They were helpful and friendly. The room was fantastic. comfortable, clean, working, renovated. The shuttle bus from the airport is difficult. You need to call the hotel and confirm a time. The shuttles to Charles de Gaulle can only go to gate 2 D. A bit out of the way but the hotel can't change that.
Stayed 2 nights in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Ingrid,We're delighted to hear that you had a positive experience with our helpful and friendly staff, and that you found the room fantastic with its comfort, cleanliness, and renovations. We apologize for any inconvenience with the shuttle service, and appreciate your understanding regarding the limitation of drop-off at gate 2D due to airport regulations. We're grateful for your feedback and hope to welcome you back for another great stay in the future

8/10 Good

Lyse

Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Merci Lyse pour la note!

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Calors,Thank you for you stay,See you soon for new adventures!

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!See you soon for new adventures.Best regardsCassandra and all the team )

6/10 Okay

Brendan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Cher Brendan,Nous vous remercions d'avoir séjourné dans notre etablissement. N'hesitez pas à nous contacter afin de nous informer sur ce qui ne vous a pas conveu.A tres vite,

10/10 Excellent

carole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour business trip
Chambre propre et conforme à la description. Personnel attentif.
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Chere Carole,Nous sommes ravies que vous ayez aimé votre séjour parmi nous!Ce fut un plaisir de vous recevoir !A tres vite pour de nouvelles aventures.Cordialement

10/10 Excellent

Godwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place…loved the service at the bar…dinner was very good
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Merci Goldwin pour cette superbe belle note!Toute l'équipe est ravie de vous avoir accueilli.Nous espérons vous revoir très prochainement.CordialementCassandra et toute l'équipe )

4/10 Poor

Yliomarc

Disliked: Cleanliness, staff & service, property conditions & facilities
I’m Not sure how it is a 4 star hotel, should be 1 star Rooms are very old to be a luxury I paid for luxury it’s look like nothing and when I was taking shower water come all over the room . Breakfast was very bad something every morning the AC wasn't working cooling enough and the front desk one of the receptionist said they couldn't do nothing for me since it's very hot that answer made no sense to me the food it’s lunch and dinner are the samething every day no microwave , Mimi frigider was very small guys I’m telling you if don’t want to have a bad experience don’t go there I travel a lot that’s worst experience I ever guys its say 4 star on all the websites but it’s 1 star
Response from Cassandra and all the team =) on 18 Oct 2023
We apologize for the disappointment you experienced during your stay. It's clear that our hotel did not meet your expectations, and we sincerely regret any inconvenience you faced.Your feedback is important to us, and we take it seriously. We'll be looking into the issues you mentioned regarding room quality, water leakage, breakfast, and the air conditioning. Our aim is to provide a comfortable and enjoyable experience for our guests, and we will work to improve in the areas where we fell short.Dear YliomarcWe appreciate your candid comments and regret that we couldn't meet your expectations during your stay. We hope that you may give us another opportunity to serve you better in the future. Your satisfaction remains our priority.

2/10 Terrible

Conect

Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 12 Nov 2023
Dear Conect,Thank you for choosing to stay with us! We appreciate your visit and are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we would love to hear more about your experience. If there are any specific details or areas where we can improve, please feel free to share your feedback with us. Your insights are invaluable, and we look forward to the opportunity to welcome you back for another wonderful stay.Warm regards,

8/10 Good

Lisa

Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!See you soon for new adventures.Best regardsCassandra and all the team )

8/10 Good

María Eugenia

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!See you soon for new adventures.Best regardsCassandra and all the team )

10/10 Excellent

Keith

Stayed 1 night in Sep 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!See you soon for new adventures.Best regardsCassandra and all the team )

6/10 Okay

HavaShana

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!Don't hesitate to contact us to give more information about what disapointedSee you soon for new adventures.Best regardsCassandra and all the team )

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Cassandra and all the team =) on 18 Oct 2023
Thank you for your comment!See you soon for new adventures.Best regardsCassandra and all the team )

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but.....
Excellent hotel with a major inconvenience. No elevator from the underground parking to the lobby and dropping of luggage from inside lane of the circle is not very convenient. Very friendly service. Breakfast buffet is great.
Stayed 1 night in Sep 2023
Response from Cassandra and all the team =) on 18 Oct 2023
e appreciate your positive feedback about our hotel, and we're glad to hear you enjoyed our excellent service and breakfast buffet. However, we understand your concerns regarding the inconvenience of not having an elevator from the underground parking to the lobby. We value your input and will take your feedback into consideration as we work to enhance the guest experience. Thank you for choosing our hotel, and we hope to welcome you back in the future.

6/10 Okay

Kyriacos

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Fanny Prame on 17 Oct 2023
Nous vous remercions d'avoir prie le temps de mettre une note à votre séjour.Nous aurions aimé avoir vos commentaires, dans le but de nous améliorer.Cordialement.

8/10 Good

Karla, Fort Irwin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very clean, staff little rude
Stayed 1 night in Aug 2023

4/10 Poor

Shahid

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room is not too clean.no fridge in room
Stayed 1 night in Aug 2023

8/10 Good

Marcia

Stayed 4 nights in Aug 2023

2/10 Terrible

Ruwayda

Stayed 1 night in Aug 2023

8/10 Good

Smith

Business traveller
Liked: Cleanliness, staff & service
T
Stayed 1 night in Aug 2023

8/10 Good

gila

Stayed 1 night in Aug 2023

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Maria Theresa

Stayed 1 night in Jul 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large and clean rooms and great building. Cleaning staff didn't seem to umderstand their own "Do not disturb" signs though.
Stayed 3 nights in Jul 2023
Response from Cassandra and all the GT team =) on 26 Jul 2023
Dear Guest,Thank you for your stay! It was a pleasure to welcome you.We hope to see you soon for new adventures with us!Best regards,

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent stay and rooms looked newly renovated
Stayed 5 nights in Jul 2023
Response from Cassandra and all the GT team =) on 26 Jul 2023
Dear Guest,Thank you for your stay! It was a pleasure to welcome you.We hope to see you soon for new adventures with us!Best regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
This hotel was convenient and a good price point for our family of four. for one night. The family room was a great deal for us. Shuttle service to airport was easy to use---we did not have to wait much for it. Staff were all friendly. The place is a bit run down and needs renovations, but we didn't stay there for luxury. Room was clean. The restaurant is a sit-down establishment, so not great for a quick grab and go. (We ate at the buffet at the hotel next door, which I do NOT recommend. )
Stayed 1 night in Jul 2023
Response from Cassandra and all the GT team =) on 6 Jul 2023
Dear customer,it was a pleasure to have you with us! We are delighted to hear that you had an excellent stay. We hope to see you again soon for new adventures.Sincerely

10/10 Excellent

Jon, Fircrest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little Very French village close to airport, quaint French Restaurants, set in a beautiful park, walk or run, shuttle back to airport 45 minute train ride your in Paris center.
Stayed 5 nights in Jun 2023
Response from Cassandra et toute l'equipe GT =) on 25 Jun 2023
Thank you Jon for your comment! It's was a pleasure to welcome you.See you soon!Cassandra and all the team

10/10 Excellent

Laszlo, Pleasant Hill

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near CDG airport. Rooms are basic. Rooms are clean and nothing fancy. Transportation is 5 euro to CDG with the hotel shuttle. Breakfast is excellent and food is really good. Did not walk around the area. Used uber to go to EuroDisney for family of 4. Bar and personnel were nice, have 2-3 beers on tap.
Stayed 1 night in Jun 2023
Response from Cassandra and all the GT team =) on 25 Jun 2023
THank you Laszlo for your comment!We are happy to read that you had a great stay with us!We hope to see you soonBest regards

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
The guy who checked us in fit the stereotype one would expect in France however, Cassandra helped me out in the morning and she was so kind and helpful. Our rental car was broken into the night before our early morning flight home and she helped me find the fastest and easiest way to the US Embassy to meet my daughter and husband. If it hasn’t been for her help I wouldn’t have made it in time for us to receive their emergency passports. The hotel is also very nice. Especially for the price.
Stayed 1 night in May 2023
Response from Cassandra and all the GT team =) on 25 Jun 2023
Thank you Jessica for your comment!It was a pleasure to help you! Especially in this bad situation.I'm so glad you were able to reach the embassy more easily!I hope to see you sonn in better conditions

10/10 Excellent

LaEuna C

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great place to stay before flying out. The buffet was nice, though a bit expensive.
Stayed 1 night in Jun 2023
Response from Cassandra and all the GT team =) on 25 Jun 2023
Thank you for your stay!We hope to see you soonBest regards

8/10 Good

Jing peng

Travelled with family
Liked: Staff & service, property conditions & facilities
It was good.
Stayed 5 nights in May 2023
Response from Cassandra and all the GT team =) on 25 Jun 2023
Thank you for your stay!We hope to see you soonBest regards

8/10 Good

Thamer

Business traveller
Stayed 1 night in May 2023
Response from Cassandra et toute l'equipe GT =) on 11 Jun 2023
Cher Client,Toute l'equipe vous remercie d'avoir séjourné dans notre établissement. Nous vous remercions d'avoir pris le temps de partager vos impressions sur votre séjour. Sachez que la qualité de nos services, et l'accueil de nos clients sont au coeur de nos priorités. Merci et à tres viteCordialement

4/10 Poor

LABIB

Travelled with partner
Disliked: Cleanliness
I didn’t like the room, they gave me a different from my reservation and I had to pay an extra fee. So I paid the reservation twice.
Stayed 1 night in May 2023
Response from Cassandra and all the GT team =) on 11 Jun 2023
Dear Guest,The entire team would like to thank you for staying at our establishment. Thank you for taking the time to share your impressions of your stay. We want you to know that the quality of our services and the welcome we give our customers are our top priorities. We will do our utmost to ensure that this type of incident does not happen again.Thank you and see you soonSincerely