- Liked: Cleanliness, room comfort
- Disliked: Staff & service, property conditions & facilities
This hotel steal money from your credit card
The hotel debited my account with half of the booking charge at the time of booking despite they agreed to receive the full payment at the hotel. Then they charged me the full cost again at check in despite I objected since my initial money charged was not returned. “The receptionist said me we can handle that money later but you have to pay now for check in”. When I inquired later about my cash they said it will be refunded soon. After 4 days from check out when I check with my bank I still can see that they have not refunded my money. When I contacted helpline of hotel.com I was informed that the Hotel has already refunded money back to my account at the time of check in. I then inquired from my bank why the bank didn’t clear this transaction. Bank confirmed me that there was no refund from the hotel. The hotel lies. Please don’t book this hotel despite it is clean enough because they steal your money & not trustworthy to share your credit card details.