Superior with balcony | Premium bedding, pillow-top beds, free minibar, in-room safe

Reviews of Hotel Trianon Rive Gauche

4 out of 5
Hotel Trianon Rive Gauche
3, Rue de Vaugirard, 6th Arrondissement, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 443 out of 1005 reviews" "
Rating 8 - Good. 351 out of 1005 reviews" "
Rating 6 - Okay. 123 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff! They were very helpful and informative. The location was great! I didn’t like that there wasn’t a coffee machine in the room. But they did offer these tasty treats once you check in.
Stayed 5 nights in Dec 2023
Response from Yanis on 1 Mar 2024
Dear Arlenne,We would like to thank you for your comment and your appreciation.Thank you for your compliments to our team. We will be sure to pass on your message to them.We are aware that our guests are particularly sensitive to the equipment of our rooms. This is why every detail of each category is clearly indicated on our website. Our reception team will be delighted to help you find the right room for you.We look forward to welcoming you back.Yours sincerely

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service
Property was nicely located it’s clean room is tiny I guess that’s European standard - the only con is the carpet needs replacement - all staffs are nice polite and very helpful
Stayed 4 nights in Feb 2024
Response from Yanis on 12 Feb 2024
Dear Guangqing,We would like to thank you sincerely for your trust and for your excellent rating.Thank you for mentioning the kindness of our team, who remain attentive to your well-being. We're delighted to have been able to offer you an exceptional experience, thanks to our hotel's distinctive ambience.We are delighted to count you among our most loyal customers. We hope to see you soon!

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel staff welcoming on arrival. Rooms spacious and comfortable bed . Breakfast was excellent. Only negative point was on the day of departure we were woken at 9.10am asking what time we were checking out!
Stayed 2 nights in Jan 2024
Response from Yanis on 22 Jan 2024
Dear Jacqueline, We're delighted to read such positive feedback.Thank you very much for your compliments to our team. We'll be sure to pass on your message to them.We are happy to read that you were fully satisfied with your bedding.Our breakfast is a great success with our guests thanks to its wide selection of fresh, local produce, skilfully selected by our chef.We would like to apologize for the inconvenience caused on the last day, and we will work to improve this aspect. See you soon for another memorable and convivial moment in our Paris hotel!

8/10 Good

Mazen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for what you pay, friendly staff, tight but comfortable room, decent location. Received a few candy/chocolate as gifts, which was courteous!
Stayed 7 nights in Dec 2023
Response from Yanis on 19 Jan 2024
Dear Mazen,We would like to thank you sincerely for your trust and for your excellent rating.Thank you for mentioning the kindness of our team, who remain attentive to your well-being.Thank you for your comment on value for money. Indeed, it is very important for us to offer prices in line with the quality of the service we provide.We are delighted to count you among our most loyal customers. We look forward to seeing you again soon!

10/10 Excellent

edson, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Yanis on 19 Jan 2024
Dear EdsonWe would like to thank you for your review and your appreciation. It is an honor and a pleasure to read your feedback.Quality service is essential to us.We look forward to welcoming you back.

10/10 Excellent

Guangqing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, room is small but charming, nice breakfast and very friendly staff.
Stayed 3 nights in Dec 2023
Response from Yanis on 31 Dec 2023
Dear Guangqing,We would like to thank you sincerely for your trust and for your excellent rating.Thank you for mentioning the kindness of our team, who remain attentive to your well-being.Our breakfast is a great success with our guests, thanks to its wide selection of fresh, local produce, skilfully selected by our head chef.We're delighted to have been able to offer you an exceptional experience, thanks to our hotel's distinctive ambience.We are delighted to count you among our most loyal customers. We hope to see you soon!

8/10 Good

Ge

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yanis on 31 Dec 2023
Dear Ge We would like to thank you sincerely for your trust and for your excellent rating.Quality service is essential to us. We are delighted that you were able to relax in our comfortable hotel.We look forward to welcoming you again.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yanis on 29 Dec 2023
Dear guest, We would like to thank you for your review and your appreciation. We are sorry that your stay did not fully meet your expectations. Quality service is essential to us. We look forward to welcoming you back and providing you with a different experience.

8/10 Good

Angie, Warsaw

Liked: Cleanliness, staff & service, amenities
Primr location and safe for walking around. The room is very small and the wall cannot block any noise, it's really disturbing at night.
Response from Yanis on 27 Dec 2023
Dear Angie,We would like to thank you for your review and your appreciation. It sometimes happens that noise pollution is more present some days, especially during busy periods, we are sorry. Please do not hesitate to contact the receptionist if you have a problem with neighbouring noise. The team will intervene immediately by calling the room concerned.We look forward to welcoming you back.

10/10 Excellent

Merly ALEXANDRA Lorenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in paris and we stood at this hotel which treated us great. Very nice and friendly staff. Very convenience to go around because the bus and train options around the hotel.
Stayed 9 nights in Dec 2023
Response from Yanis on 24 Dec 2023
Dear Alexandra, We would like to thank you sincerely for your trust and for your excellent rating. Thank you for mentioning the kindness of our team, which remains attentive to your well-being.We are delighted to have been able to provide you with an exceptional experience thanks to our hotel's distinctive ambience.We are delighted to count you among our most loyal customers. We hope to see you soon!

10/10 Excellent

Eduardo R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I congratulate the manager of this hotel The room could not be better..the employees at the reception desk extremely polite, always ready to help. The Armenian gentleman and the ladies could not be better..I do plan to return and I will recommend this hotel.
Stayed 10 nights in Dec 2023
Response from Yanis on 21 Dec 2023
Dear EduardoIt's an honor and a pleasure to read your feedback. We thank you for your opinion and for your appreciation.Thank you very much for your compliments to our team. We will be sure to pass on your message to them. Quality service is essential to us.We are happy to have been able to provide you with an exceptional experience thanks to the characteristic atmosphere of our hotel.We look forward to welcoming you back to our establishment.

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
The staff was nice and its a good location but the room was very loud from above, could hear people speaking and clunking around, and i would say the shower was difficult to get into for anyone, the bar in the shower also was touching my head (im only 181cm) and it leaked water all over the floor. All else ok and good for the price in paris.
Stayed 2 nights in Dec 2023
Response from Yanis on 20 Dec 2023
Dear Jennifer, We would like to thank you for your review and your appreciation. Thank you for mentioning the kindness of our team, who remain attentive to your well-being.We apologize for the occasional increase in noise pollution on certain days, particularly during busy periods. We are sorry that you had difficulties due to the size of the bathroom. The layout of the rooms in Paris means that they are indeed slightly narrow, but with all the amenities you'd expect from a 4-star hotel. Thank you for your feedback regarding value for money. It is very important to us to offer prices in line with the quality of service we provide.We look forward to welcoming you again.

8/10 Good

Mircea, pleasantville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Yanis on 19 Dec 2023
Dear Mircea, We would like to thank you sincerely for your trust and for your excellent rating.Quality service is essential to us.We are delighted that you were able to relax in our comfortable hotel.We look forward to welcoming you again.

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Yanis on 14 Dec 2023
Dear Edwin, We would like to thank you sincerely for your trust and for your excellent rating.Quality service is essential to us.See you soon for another memorable and convivial moment in our Paris hotel!Warm regards

10/10 Excellent

Wendy

Liked: Property conditions & facilities, room comfort
Excellent Hotel
Amazing staff, so happy & friendly, very good english. Breakfast was good but tiny room so had to wait in line some days. Great location in quiet street.
Stayed 5 nights in Nov 2023
Response from Yanis on 14 Dec 2023
Dear Wendy, We would like to thank you sincerely for your trust and for your excellent rating.Thank you very much for your compliments to our team. We'll be sure to pass on your message to them.We are delighted that you enjoyed the variety of our breakfast. It's true that the breakfast room is slightly narrow, but we're working on this to try and improve the service. Thank you for pointing out how quiet our hotel is. It does indeed guarantee a pleasant quality of rest.See you soon for another memorable and convivial moment in our Paris hotel!Kind regards

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We loved that we could see the Eiffel tower from or room. It was a fun place t drink wine in our room and see the tower spakle. The staff was excellent. The elevator did break down one night but was fixed quickly by the next day.
Stayed 2 nights in Dec 2023
Response from Yanis on 14 Dec 2023
Dear Amy, It's an honor and a pleasure to read your feedback. Thank you for mentioning the kindness of our team, who remain attentive to your well-being. Quality service is essential to us.We are delighted to note your satisfaction with the calm and comfort of our rooms.We are delighted to count you among our most loyal customers. We hope to see you soon!Kind regards

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Yanis on 5 Dec 2023
Dear Kelly,We are very sorry that your stay did not meet your expectations.All our teams are at your disposal during your stay to best meet your needs. We would have liked you to have expressed your dissatisfaction during your stay so that we could rectify your misfortune.We look forward to welcoming you back and providing you with a different experience.Kind regards.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Yanis on 5 Dec 2023
Dear Mary, It's an honor and a pleasure to read your feedback. Thank you very much.We're glad we could provide you with an exceptional experience thanks to our hotel's characteristic ambiance.We look forward to welcoming you back.Best regards.

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & Convenient
Charming hotel and friendly staff. Convenient location.
 View from the street
Stayed 7 nights in Nov 2023
Response from Yanis on 5 Dec 2023
Dear Mimi,Thank you for staying with us. We appreciate your comments. Quality service is essential to us.We look forward to welcoming you back.Kind regards

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly. Clean room daily. Great location and close to many restaurants, tourist attractions, etc. Would stay here again!
Stayed 6 nights in Nov 2023
Response from Yanis on 30 Nov 2023
Dear Christina,It's an honor and a pleasure to read your comments. Thank you very much.Thank you for mentioning the kindness of our team, who remain attentive to your well-being.Quality of service is essential to us.We are happy to have been able to offer you an exceptional experience thanks to the special atmosphere of our hotel.We are delighted to count you among our most loyal guests. We look forward to seeing you again soon!Best regards

10/10 Excellent

Sandra

Stayed 6 nights in Nov 2023
Response from Yanis on 17 Dec 2023
Dear Sandra, We thank you for your appreciation. Quality service is essential to us.We are delighted to have been able to provide you with an exceptional experience thanks to our hotel's distinctive ambience.See you soon for another memorable and convivial moment in our Paris hotel!

8/10 Good

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small but cute hotel. Staff are nice and breakfast is great ☺️
Response from Yanis on 29 Nov 2023
Dear Brenna,We would like to thank you for your comment and your appreciation.Thank you for your compliments to our team. We will be sure to pass on your message to them.We are aware that our guests are particularly sensitive to the size of our rooms. This is why the surface area of each category is clearly indicated on our website. Our reception team will be delighted to help you find the right room for you.We look forward to welcoming you back.Yours sincerely

2/10 Terrible

Charles

Stayed 3 nights in Nov 2023
Response from Yanis on 14 Dec 2023
Dear Charles, We are sorry that your stay did not meet your expectations.We apologize for not being able to meet your expectations regarding your stay. It is essential for us to provide a service that meets your expectations.We hope to have the opportunity to welcome you back and change your mind.Yours sincerely

4/10 Poor

emy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old and tired. In need of upkeep and a refresh. The decor is cheap and dated. Four stars does not represent this property. Reserved a superior queen bed room w balcony and view for a nice and comfortable stay in Paris. The balcony was truly filthy, etc. this was our most dissapointing property throughout Europe (sorry to wasted my two nights there).
Stayed 2 nights in Nov 2023
Response from Yanis - Assitant FOM on 22 Nov 2023
Dear Emy It is with great regret that we take into account each of your comments. The layout of our establishment has a typically Parisian decor, which is generally appreciated by our guests.The decoration of our rooms has been designed to offer our guests pleasant comfort. We are sorry that this was not the case for you. Unfortunately, if you had contacted our reception team during your stay, a much more suitable solution could have been offered in time.We look forward to welcoming you back and changing your mind.Kind regards

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!
Stayed 4 nights in Nov 2023
Response from Yanis on 14 Nov 2023
Dear Scott, We are delighted to read such positive comments.Quality of service is essential to us. We are delighted to have been able to provide you with an exceptional experience thanks to the special atmosphere of our hotel.We look forward to welcoming you to our Parisian hotel!Kindly

4/10 Poor

Rebecca

Travelled with family
Disliked: Amenities
No one came in to empty trash or clean bathrooms during a 5 night stay. We had to go to the front desk to get towels. I requested bottled water for the mini bar 3 times, which was never sent.
Stayed 5 nights in Nov 2023
Response from Yanis on 12 Nov 2023
Dear RebeccaIt is with great regret that we take into account each of your comments.Please accept our apologies for this service, which in no way reflects our usual standards.Next time, please do not hesitate to contact our reception team to arrange a cleaning service.We look forward to welcoming you back and changing your mind.Kind regards

8/10 Good

Charise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Eiffel tower is impressive and the hotel is within easy walking distance to the metro.
Stayed 3 nights in Oct 2023
Response from Yanis on 26 Oct 2023
Dear Charise, We would like to thank you sincerely for your trust and for your excellent review.We are pleased to have been able to offer you an exceptional experience thanks to the characteristic atmosphere of our hotel.We look forward to welcoming you back.Kind regards

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Excellent location. Lacking heat for a day, unfortunately .
Stayed 2 nights in Oct 2023
Response from Yasmina - Front Desk Manager on 25 Oct 2023
Dear Kathleen,Thank you for your comment and your very good rating.We are delighted to hear that you enjoyed your stay with us and the location of our property.We are deeply sorry for the lack of heating, but we had some problems with the company organizing the intervention.We hope to see you again soon.Best Regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 5 nights in Oct 2023
Response from Yanis on 23 Oct 2023
Dear, We would like to thank you for your comment and your appreciation. Quality of service is essential to us.If you have any feedback, please do not hesitate to come back to us and we will study it with the greatest attention in order to improve our service and better meet your expectations.We look forward to welcoming you back and changing your mind.Kindly

6/10 Okay

Panagiota

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is great and the room is reasonably sized by Paris standards. The shoe care kit was nice and the breakfast bar looked great. While the room itself was clean, the shower was not. Small spots of black mold and other stains on the walls and the water was pouring out of the side of the shower, which did not seal, sending lots of water on to the floor. Not what I’d expect from a 4-star hotel. Overall, I would not stay here again.
Stayed 2 nights in Oct 2023
Response from Yanis on 17 Oct 2023
Dear PanagiotaWe are very sorry that your stay did not meet your expectations. Please be assured that we will take all your comments into account. Our teams strive to provide a service in line with our usual standards. We apologize for any inconvenience caused. Please note that this in no way reflects our standards. We take all these points seriously, so that we can continue to improve the quality of our cleaning. Next time, please do not hesitate to ask our reception team for an additional cleaning service.We look forward to welcoming you back and providing you with a different experience.Kind regards

8/10 Good

Helen, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The image in the photo for this property is completely misleading. The rooms are dark and small and don't have outdoor spaces. That said, they are nice enough and reasonably well-designed. The bathroom in the upgraded room I was given was really strange, especially the cramped space for the toilet and the limited counter space around the sink. Staff was nice. Afternoon cake and coffee were provided. The breakfast buffet was very good.
Stayed 2 nights in Oct 2023
Response from Yanis.S. on 15 Oct 2023
Dear Helen, We would like to thank you for your feedback and comments. We take every one of your comments into account.Thank you for your compliments to our team. We will be sure to pass on your message to them.Our rooms have been designed to give an impression of modernity and tranquility. We're sorry you didn't like it. Indeed, our bathrooms are relatively small, but the equipment is there. We offer our guests comfort in line with our hotel classification.The decoration of our rooms has been designed to provide our guests with a pleasant level of comfort.Our breakfast is a great success thanks to its wide choice of fresh, local produce, carefully selected by our chef.We look forward to welcoming you back. See you soon for another memorable and convivial experience.

2/10 Terrible

Radosveta, Chicago

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a place in dire need of updating. Steep price for what it has to offer. Big mistake to have bought there.
Stayed 1 night in Oct 2023
Response from Yanis.S. on 15 Oct 2023
Dear RadosvetaIt is with great regret that we take into account each of your comments.We are sorry that your stay did not meet your expectations. We are sorry that we were unable to meet your price expectations. It is essential for our management to offer a price in line with the quality of our services.We hope to have the chance to welcome you again and change your mind.

8/10 Good

Helen, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice staff. Small rooms and bathrooms.
Stayed 3 nights in Oct 2023
Response from Yanis.S. on 14 Oct 2023
Dear HelenThank you for your comment and your appreciation.Thank you for mentioning the kindness of our team, who remain attentive to your well-being.I am sorry to read your disappointment regarding your room. We will take your comments into account for future improvements.We look forward to welcoming you back.Kind regards

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice mix of a traditional European hotel with modern conveniences/upgrades, maintaining most of its charm.
Stayed 3 nights in Oct 2023
Response from Hotel Trianon RG on 4 Oct 2023
Dear Keith, Thank you very much for sharing your review, valuable to us. The team is delighted that you enjoyed your stay and our hotel.

8/10 Good

lorraine

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Trianon RG on 4 Oct 2023
Merci beaucoup de partager votre avis, précieux pour nous. L'équipe est ravie que vous ayez profité de votre séjour et de notre hôtel

8/10 Good

Gretchen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant hotel from which to explore Paris sights. Staff was so hospitable, offering their welcome and smiles at every opportunity.
Stayed 2 nights in Sep 2023
Response from Yanis on 24 Sept 2023
Dear GretchenWe would like to thank you sincerely for your trust and for your excellent evaluation. It is an honor and a pleasure to read your comments about our team. We will be sure to pass on your message to them.We are delighted to have been able to offer you an exceptional experience, thanks to the special atmosphere of our hotel.We look forward to welcoming you to our Parisian hotel!

10/10 Excellent

Sambo Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good experience
Stayed 6 nights in Sep 2023
Response from Yanis on 24 Sept 2023
Dear Sambo RolandWe would like to thank you for your comment and your appreciation.Quality of service is essential to us.See you soon for another memorable and convivial moment in our Parisian hotel!

8/10 Good

Jean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, near Notre Dame, Sorbonne, Luxembourg, etc. Big issue was ac not working well. Rooms are European style, small, practical but well appointed. Besides breakfast there isn’t a restaurant for other meals nor are there meeting rooms. All in all a good, decent hotel.
Stayed 7 nights in Sep 2023
Response from Yanis on 19 Sept 2023
Dear JeanWe would like to thank you sincerely for your trust and for your evaluation.We apologize for the air conditioning problems in your room.Please inform reception next time, so that they can take immediate action. The technical team will ensure that this does not happen again.We look forward to welcoming you back and changing your mind.Kind regards

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Hotel Trianon RG on 12 Sept 2023
Dear guest, We are sorry that your experience was not as expected. Can you tell us more? Do not hesitate to write to us by email, so that we can understand what happened.Your satisfaction and well-being is our top priority. Regards, Cédric

10/10 Excellent

irwin

Stayed 4 nights in Sep 2023
Response from Yanis on 29 Oct 2023
Dear Irwin, Thank you for your appreciation. The well being of our guests is our priority. We will be happy to welcome you again at our property. Kind regards

8/10 Good

Richard, Saint Augustine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in the Latin Quarter and makes walking to all destinations very easy. The breakfast area is very nice with nice choices.
Stayed 5 nights in Sep 2023
Response from Hotel Trianon RG on 12 Sept 2023
Dear Richard, thank you for this superb note. We are delighted you enjoyed our ideal location and our breakfast. We hope you enjoyed Paris as much as you did with us. Our team is already looking forward to welcoming you soon. Warm regards, Cédric

6/10 Okay

elaine

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Pros: Great great location. Lovely staff. Interesting decor. Wine brought to room on first day and chocolate placed on bed nightly. Cons: Hotel needs deep cleaning and updating/renovation. Could not open bathroom door without hitting sink or use the bathroom without scrunching into bathtub like a contortionist to get door closed. Towels clean but very old. Carpeting ancient. AC deficient, a few nights out of our stay couldn’t sleep at all in heat with AC turned down to lowest. Simply no air. No welcome info, no info in room, no amenities. Two drawer small dresser in a room for three that couldn’t open or close without calling to the gods for Herculean effort.
Stayed 6 nights in Sep 2023
Response from Hotel Trianon RG on 11 Sept 2023
Dear Elaine, Thank you for your review. We are delighted you enjoyed our ideal location and our staff. We apologise if your experience was not the one expected. Thank you for your remark this allows us to identify the imperfections to be corrected, in order to better welcome you and other customers next time. Please note that we are planing refreshing work in the bathrooms and hotel in general later this year. Please accept our apologies for any inconvenience caused. Best regards, Cédric

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an ideal location for travel to many of the best historical locations. The staff is both helpful and friendly. We would stay here again.
Stayed 7 nights in Sep 2023
Response from Hotel Trianon RG on 11 Sept 2023
Dear Albert, thank you for your review. We are delighted you enjoyed our ideal location close to many touristic sites and commodities, our staff service and the charm of our hotel. We hope you had a good time in Paris and we are looking forward to seeing you again. Kind regards, Cédric

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subtly and class
Stayed 4 nights in Aug 2023
Response from Yasmina - Front Desk Manager on 6 Sept 2023
Dear Heather,It is an honor and a pleasure to read your feedback. Thank you very much.See you soon for another memorable and convivial moment in our Paris hotel!Best Regards,

2/10 Terrible

EDGAR ERNESTO

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Altho the staff was friendly and helpful we found our room totally dirty. My wife woke up every morning with bites all over her body. We asked the sheets to be replaced but the problem persisted. The hotel had no other rooms so they had no choice to put us up in another sister property which they refer to as 3 stars accommodation which in reality was more like a no star motel. My wifeys birthday was partly ruined so. that we decided to take an earlier flight home.
Stayed 9 nights in Aug 2023
Response from Trianon on 1 Sept 2023
Dear Mr FUNES, Dear, we are sorry that your experience was not as expected. Your satisfaction and your well-being is the priority of our staff. A professional came the next day and had a look into your room and did not find anything, he said it was probably mosquitoes as no bed bugs was found. Note that the stars given by HOTEL DES MARRONNIERS are given by a state organism rating and ranking hotels in Paris and in France. Once again we apologise for the experience you had which does not reflect in any case our usual standard. Kind regards, Cédric

10/10 Excellent

Myriam

Stayed 4 nights in Aug 2023
Response from Trianon on 31 Aug 2023
Dear Myriam, thank you so much for this superb note. We are delighted that you fully enjoyed Paris and our hotel. The team is looking forward to seeing you again!

10/10 Excellent

Elena

Stayed 1 night in Aug 2023
Response from Yanis on 19 Sept 2023
Dear ElenaWe would like to thank you sincerely for your trust and for the excellent rating you gave us.Quality of service is essential to us.We look forward to welcoming you back.Kindly

2/10 Terrible

Xavier

Stayed 3 nights in Aug 2023
Response from Yanis on 19 Sept 2023
Dear XavierWe are sorry that your stay did not meet your expectations.Please accept our apologies for this service, which in no way reflects our usual standards.We look forward to welcoming you back and changing your mind.Kindly

8/10 Good

Teresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel and staff were lovely, the only issue was thatthe air conditioning was very dusty and therefore don’t think it was working as it should, which was not great as it was very hot.
Stayed 7 nights in Aug 2023
Response from Hôtel Trianon Rive Gauche on 24 Aug 2023
Dear guest, We strive to provide comfort of stay in the rooms of our customers. We apologise for the air conditioning problems in your room. The technical team will have a look through that, so that it does not happen again.Do not hesitate to inform the reception the next time, so that they can intervene immediately.We remain at your service.Best regards, Cédric - Front Desk

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was in a good location and walking distance to local restaurants and stores.
Stayed 6 nights in Jul 2023
Response from Yasmina - Front Desk Manager on 23 Aug 2023
Dear Rosa,Thank you very much for sharing your valuable opinion with us.It was a pleasure to welcome you, and we hope to see you again soon.Best Regards,