Apartment, 1 Bedroom | In-room safe, desk, free cots/infant beds, free WiFi
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Reviews of Aparthotel Adagio Val d'Europe près de Disneyland Paris

Aparthotel Adagio Val d'Europe près de Disneyland Paris
42 Cours du Danube, Serris, Seine-et-Marne

Reviews

7.4

Good

Rating 10 - Excellent. 584 out of 2510 reviews" "
Rating 8 - Good. 1031 out of 2510 reviews" "
Rating 6 - Okay. 553 out of 2510 reviews" "
Rating 4 - Poor. 227 out of 2510 reviews" "
Rating 2 - Terrible. 115 out of 2510 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Leonard

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was very dirty and smelly
Stayed 1 night in Jan 2024

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, room comfort
Worth considering
Excellent location well equipped accommodation with a pool. Close to Val D’Europe shopping centre. Shuttle bus transfer which runs regularly to the parks. I would definitely return here if visiting Disneyland again.
Stayed 4 nights in Dec 2023

6/10 Okay

Ellen

Travelled with family
Disliked: Cleanliness
Good for one night
Ok for one night. Double bed was broken and the balcony door didn’t shut properly so it was very draughty. Location was very good and kitchenette was well fitted
Stayed 1 night in Dec 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Room comfort
Don't bother staying here
Tired looking motel, don't stay , no Internet , and beds not comfortable - stay at a reputable chain ie Hilton, Marriot - you have been warned
Stayed 3 nights in Nov 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Cleanliness, room comfort
Never again! You couldn’t pay me enough!
The hotel is old and the rooms look like they haven’t been updated for 100 year. We asked for a cot in the room which was given to us to carry to the room ourselves even though we had our hands full with luggage and a child. It is motel style where you have to outside to get to your door which is a big metal door that looked like someone had a gunfight outside of it. Once in the room it stank of cigarettes so strongly I wanted to vomit. The carpet looked dirty than a nightclub floor. The microwave was from 1960 and we went to use a plate out the cupboard but was full of dirt in the cupboard and on the plates. I sent to the bedroom to set up the cot and had to move the bed to fit the cot in, after I moved the bed it looked like blood stain on the floor and there was loads of dirt under the bed I can only assume the cleaners have never moved it in their life. I have stayed in hostels that are nicer than this hotel. The only things this has going for it is that it is right next to val d Europe shopping centre which is a great place to go shopping with lots of nice restaurants. 0 services, 0 cleanliness, 0 for comfort, 5 for location
Stayed 1 night in Dec 2023

10/10 Excellent

Kristin

Stayed 1 night in Nov 2023

2/10 Terrible

Kayleigh

Travelled with family
Disliked: Cleanliness, room comfort
Would not stay again
Reception team were very very slow and only ever one or two floating about. My room had filthy carpet, chipped paint all over, no bed!! Only a sofa and a trundle bed, the kitchen area was nice and clean, large clean fridge.
Stayed 3 nights in Nov 2023

4/10 Poor

Áine

Travelled with group
Disliked: Cleanliness, amenities
The room was old. Stained carpet and paint peeling off walls. Was not properly cleaned which was off putting. Receptionist tried to charge me for breakfast which was already paid for. No info given at check in. Don’t bother with breakfast, €16 for brown bananas and a bit of bread. Worst place I’ve every stayed.
Stayed 4 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
Felt more like a hostel
rude staff upon arrival. Room adequate and near Disneyland- which was its purpose. No cooking equipment despite it being a fully equipped kitchen, I approached the reception and they said they’ll find something for me to cook with ie saucepan, this never happened so we couldn’t actually cook in our “fully equipped room” Almost left on our last night as the next room we’re up partying, music blaring, screaming and shouting. I was too afraid to go down to reception and pass the room at 1am, leaving my kids asleep, so I emailed the hotel. I’ve never received a reply or acknowledgment but I did however, hear a man’s voice banging on their door about an hour later- possibility it was the receptionist or another annoyed neighbour? This stopped around 4am in the morning and I finally went off to sleep. We had no clean towels, rooms weren’t clean for our duration, no extra toilet roll, no cleaning products (we bought our own luckily) had to ask the cleaner when she was cleaning a room nearby for extra loo roll. I wouldn’t rush to stay again One of the night staff kindly gave me some milk as I mistakenly bought yogurt instead and the kids needed some.
Stayed 4 nights in Oct 2023

6/10 Okay

Toyah

Staff were really accommodating and nice The place is tired and needs work it’s clean but stained carpets etc If your staying for the parks it’s perfectly fine for the price and free shuttle
Stayed 4 nights in Oct 2023

8/10 Good

Mehmet

Travelled with family
Liked: Room comfort
It was ok
It was ok. Very good helpful staff. Rooms were ok could be better. Location is great and free shuttle to Disneyland isna bonus
Stayed 4 nights in Oct 2023

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Amenities
We are just back from a stay at this hotel (two parents, a three year old and a two year old). The foyer, reception and communal areas are very nice, clean and modern. (Pool has no shallow end) The rooms however, are worn and a bit shabby in places. There are signs saying hotel is undergoing a facelift but I didn't see any evidence of that. Our first room was great, compact enough (great for us with two little kids to keep an eye on), spotless beds (one double, one pull out), spotless sheets, pillows and blankets. Kitchen had everything we would need too, and spotless. We had a serious issue with the shower on our first morning, it soaked the carpet in the adjoining bedroom through the wall. Staff were great and sent a technician, who couldnt fix the issue and we were told we would have to move. Given that the rest of the room was ideal for us (even the bits of wear and tear made it more relaxed for us with small kids who play on couches etc), we asked if we could stay put and just use the bath instead of the shower and we were told no problem. However when we came back from the parks the following day our roomkeys didnt work and staff told us we had to move after all. This was unfortunate and it disrupted a full evening for us. They moved us to a much bigger apartment, with a stairs and while I appreciate the thought, it felt less safe for our toddlers. But it too was clean and comfortable. Staff were wonderful and the value for money was great. Easy walk to Disney.
Stayed 4 nights in Oct 2023

6/10 Okay

silvia

Travelled with family
It’s an ok property It’s ok for the price but could you with hairdryer and essentials but ok
Stayed 3 nights in Oct 2023

6/10 Okay

Rochelle

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not particularly clean.
Stayed 1 night in Sep 2023

8/10 Good

Eimear

Travelled with family
Liked: Cleanliness
Ok visit
Great location, close to Disney parks; 15min walk from RER station and access to central Paris; limited eating options nearby; pool clean and good facilities; room accommodation less than expected; two narrow single beds and an uncomfortable pull out sofa bed
Stayed 2 nights in Sep 2023

10/10 Excellent

Aimee

Liked: Cleanliness
Stayed 3 nights in Sep 2023

10/10 Excellent

Leanne

Liked: Amenities, property conditions & facilities
The appearance of the foyer decor was fascinating. The staff were extremely helpful & friendly. Especially at least 2 language.
Stayed 1 night in Sep 2023

8/10 Good

Elinor

We were surprised to find that there was no double bed but rather a double sofa bed. The air vent was noisy and dusty. However the hotel location was great for visitng Val deurope and was convenient for Disneyland.
Stayed 4 nights in Aug 2023

8/10 Good

berna

Travelled with family
Liked: Cleanliness, room comfort
Pet friendly hotel
Lovely receptionists, We stayed with our dog, Definitely pet friendly hotel and very good area to walk with him. Very good location.
Stayed 1 night in Aug 2023

6/10 Okay

Shane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not very clean and full of silver fish, some of the staff are good and others leave you standing there as if you're an inconvenience. Our room smelled of stale cigarettes and ad i said before it was damp and full of silver fish. Good shuttle to disney and breakfast and pool are good
Stayed 4 nights in Aug 2023

4/10 Poor

Saleh

Stayed 2 nights in Jul 2023

10/10 Excellent

Rhonda

Stayed 6 nights in Jun 2023

10/10 Excellent

Rhonda

Stayed 6 nights in Jun 2023

4/10 Poor

Clare

Travelled with family
Disliked: Cleanliness, room comfort
Not great at all
The dishwasher didn't work, there was only a hob and a microwave to cook with. The apartment was not clean and wi-fi and other codes are changed and not communicated to you, you have to find out. I was very disappointed and won't be returning.
Stayed 7 nights in May 2023
Response from Manuella on 4 Jul 2023
Hello, We are sorry to hear that your stay was unpleasant. Please note that our reception is open 24 hours a day and we would be happy to help you. Technicians are also present directly in our Hotel to solve this kind of problem. Regarding Wifi codes, they are indeed changed every month for security reasons. If you would like to visit us again, we will be happy to support you during your stay.

6/10 Okay

Aleem

Stayed 4 nights in May 2023

4/10 Poor

Gita

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No ac, bugs everywhere and beds not made up for us
Stayed 1 night in May 2023
Response from Manuella on 4 Jul 2023
Hello, We are sorry to hear that your stay was like this. The reception is open 24 hours a day to meet your needs. The necessary is done so that this does not happen again.

10/10 Excellent

Cristiano

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 3 nights in May 2023
Response from Manuella on 4 Jul 2023
Thank you for your comment. Looking forward to seeing you again in our Hotel.

2/10 Terrible

Nazeera

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I normally do not write reviews but this one I would like to write a review based on our experience at this property. Hopefully my review can help other travellers and especially those with small children. We stayed at this property from april 22 to 24, 2023 while visiting Disneyland. The hotel is super outdated and the rooms are so so old with very dirty carpets and beds. On the first day when we checked in, I was really unhappy with the room and the beds and sofa in the room, they were very dirty. We unpacked and at night i gave my kids bath, I was so hesitant to sleep them I was looking around the room and looked up the ceiling there bed bugs in the ceiling. My husband went down and let the reception know. They staff were nice and I could see they were embarrassed themselves too. They changed our room to another room. It looked like an apartment room, had a room upstairs two bunk bed and one sofa bed in the living room. We were so scared we couldn’t use the bunk bed or the upstairs bed room. I did not open my suit case, I kept all my stuff on the table I was scared to keep things on the floor and bring bedbug home with me. God know even if did :( The first night we couldn’t sleep properly. In the morning we went to Disneyland came back really late at night and so tired We slept little bit and checked out at 6 in the morning the next day. this hotel is within a minute of walk from the mall and other amenities but I still think it’s not worth the price.
Stayed 2 nights in Apr 2023

10/10 Excellent

Nancy

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Hotel is perfectly situated close to shops and Disney. When we arrived they gave us a room key. We went to our room and there were already guests in there. This then made me worry about leaving any valuables in our room as we had so easily been let into an occupied room. The room itself was basic but the carpet was so dirty. Under the bed was empty pop bottles and tissues. It hadn’t been cleaned properly. I spoke to the reception who said there were no other rooms but they would move us the following day. This never happened. The staff were pleasant but these apartments need a real boost on cleanliness. Other guests all said the same.
Stayed 3 nights in Apr 2023

4/10 Poor

Ajmal

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated hotel with careless staff. You have to wait for very long time at the reception to check in
Stayed 3 nights in Apr 2023

6/10 Okay

Zander

Travelled with family
Liked: Cleanliness, amenities
Great location next to huge shopping center, bus close to hotel for Disney. Basic amenities, bare minimum in rooms.
Stayed 4 nights in Apr 2023

6/10 Okay

Yao

Stayed 1 night in Apr 2023

4/10 Poor

MARINA

Stayed 5 nights in Mar 2023

4/10 Poor

Curtis

Travelled with family
Disliked: Cleanliness
Location is great for Disney. But this place is run down! Not to mention it wasn’t cleaned properly and no one came to remedy that. Overall disappointed and wouldn’t stay again.
Stayed 2 nights in Feb 2023

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, room comfort
Great location for Disney visitors
Adagio Marne Le Valee is always a convenience place to stay for Disney, close enough for a free hotel shuttle 5 minuted into Disney but far enough that you can have a nice evening meal in a non-Disney restaurant, close to a good shopping centre too.
Stayed 4 nights in Feb 2023

10/10 Excellent

meghan

Travelled with family
Liked: Cleanliness, property conditions & facilities
I love how close it is to Disneyland, and they have a free shuttle to the parks. Also having the mall next door is convenient with a lot of places to eat at.
Stayed 3 nights in Jan 2023

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness
Overcharged
I paid the hotel for my accommodation and they advised that no further monies need to be paid. A day after checkout they billed me double the original accommodation amount. Still trying to get my refund.
Stayed 3 nights in Jan 2023

6/10 Okay

Livia

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Marie Michou

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The kids love the indoor pool and mall was very closed to the hotel. Will really recommend it for a nice holiday.

2/10 Terrible

Julie

Disliked: Cleanliness, room comfort
Poor hotel
Very dirty room and bed linen, bugs on the floor and in the bath. Customer service was slow and rude! My husband went to the reception for a hair dryer they said that we wasn’t in room 340 and ignored him until he persisted with them. Hair dryer was Broken so once again he had to go back down to ask for another one which took half an hour due to the slowness. In which my hair was dry by then and we were late to Disneyland on the 1st day. Breakfast was horrendous for 15 euros each there was no hot food only continental and the pancake machine was broken. Thank goodeness we only paid for one morning.
Stayed 4 nights in Dec 2022

6/10 Okay

dima

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Needs renovation. The location is perfect

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
In a great location for our holiday to Disneyland and a great selection of shops and restaurants at the val de Europe shopping centre, which is about a 2 minute walk away. Nice clean hotel too.
Stayed 3 nights in Oct 2022

8/10 Good

Jacqui

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2022

8/10 Good

Violene

Stayed 1 night in Oct 2022

6/10 Okay

Mark

Travelled with family
Used for base as out for the day
Used as a base for Disney trip so not really at hotel a lot. So as it was a little tired looking in the room, it did not matter to us too much. Beds rather uncomfortable and as usual could hear children running around early morning above our room. Can’t be helped. Breakfast was not great value at 15 euro each, continental sort of thing. Better off going across the road to the shopping centre food court or bakery up the road. You get what you pay for on this one, sort of thing.
Stayed 4 nights in Oct 2022

10/10 Excellent

Chloe Morrison

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Free shuttle bus to Disneyland, incredibly gorgeous area located right next to a huge shopping mall with a food court and sealife. Hotel staff were polite and happy to help and more than happy with what the room offers, only disappointment was that we didn’t have an oven to cook frozen pizzas etc to have for dinners/snacks
Stayed 4 nights in Oct 2022

10/10 Excellent

Catisha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really close to Disney, we were able to walk the park each time with our baby and 6 year old. The pool is open quite late so we could enjoy a swim when we arrived. There were pancakes served at breakfast. Take-out food available in reception. Some nice places for the kids to hang. The big shopping centre close by has a large supermarket inside and lots of clothes shops. We will be back!
Stayed 2 nights in Sep 2022

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness
Easy for families outside Disneyland Paris
Customer service was amazing. Old carpet but clean. Mattresses hard but typical for Paris. Nice to have kitchenette but directions for microwave would have been helpful
Stayed 1 night in Sep 2022

4/10 Poor

Fahad

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2022