Outdoor pool

Reviews of Sleep Inn and Suites Panama City Beach

2.5 out of 5
Sleep Inn and Suites Panama City Beach
9201 Front Beach Rd, Panama City Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 1011 reviews" "
Rating 8 - Good. 342 out of 1011 reviews" "
Rating 6 - Okay. 120 out of 1011 reviews" "
Rating 4 - Poor. 37 out of 1011 reviews" "
Rating 2 - Terrible. 36 out of 1011 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean, the bed was super comfortable, slept like a baby. The shower was clean and hot and felt fabulous after many hours on the road. Breakfast was tasty and hit the spot. Staff was kind, helpful and friendly. I never swam in the pool so can't say but if it's like everything else I'm sure it's nice. Thank you Sleep Inn for a nice stay!
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a nice stay at this location. Reasonably priced, rooms were clean and comfortable bed and pillows. Staff was pleasant and helpful. Had a small but decent breakfast in morning with just a $4 up charge when ordering room. Would stay again if needed a place in this area.
Stayed 1 night in Mar 2024
Response from Thelma on 27 Mar 2024
Hi Brett! Thank you for your wonderful review! We're glad you enjoyed your stay. We hope to see you back again in the future!

10/10 Excellent

OMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property cause is silent and the breakfast is really good I travel at list 7 time a year and I will stay over here again definitely.
Stayed 1 night in Jan 2024
Response from Alyssa on 25 Mar 2024
Omar,Thank you so much for your feedback! We enjoy having you stay with us and we look forward to your next visit!

10/10 Excellent

HUNG

Stayed 1 night in Dec 2023
Response from Melissa on 19 Mar 2024
Thank you for choosing to stay with us! We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Melissa on 19 Mar 2024
Thank you for staying with us! We appreciate the feedback. We hope you will stay again in the future.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All good. Only complaint/ feedback is the stale smell within the rooms I would think from old carpet and no fresh air. Clean, staff friendly.
Stayed 1 night in Mar 2024
Response from Melissa on 19 Mar 2024
Thank you for choosing to stay with us! We appreciate your feedback and will be using to make improvements. We hope to see you again in the future!

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and kind, nice place to stay
Stayed 1 night in Mar 2024
Response from Thelma on 13 Mar 2024
Hi William! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Good property for the price paid
Stayed 1 night in Mar 2024
Response from Alyssa on 9 Mar 2024
Thank you for choosing Sleep Inn! We appreciate your feedback and we hope to see you again in the near future!

10/10 Excellent

Timothy

Liked: Staff & service
Bathroom sink was clogged. Filled up in 30 seconds. Took 5 min to drain.
Stayed 1 night in Feb 2024
Response from Thelma on 27 Feb 2024
Hi Timothy! Thank you for bringing the issue to our attention. We sincerely apologize for the inconvenience this may have caused during your stay.Please rest assured that we have promptly addressed the problem. Your satisfaction is our top priorities.

8/10 Good

Aleecia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly hotel. However the room I was in smelled like dog and I didn’t even have a pet.
Stayed 1 night in Feb 2024
Response from Melissa on 23 Feb 2024
Thank you for choosing to stay with us! We appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly. Facility was in good condition. Room was spacious, clean, and very nice. Good wifi and good cable TV channel selections. Great price.
Stayed 2 nights in Feb 2024
Response from Thelma on 21 Feb 2024
Hi Arthur! Thank you for your kind review! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Excellent

mark

I always stay here when in PCB. Excellent staff and good rooms
Stayed 2 nights in Feb 2024
Response from Thelma on 13 Feb 2024
Hi Mark! Thank you for your wonderful review and for staying with us. We are glad you enjoyed your stay. We hope to see you back again soon!

6/10 Okay

Damon

It was good
Stayed 4 nights in Feb 2024
Response from Thelma on 8 Feb 2024
Hi Damon! Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Thelma on 6 Feb 2024
Hi Waylon! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

8/10 Good

melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was pretty good every thing was very clean except the chair at the desk something was spilled and dry on it and it wasn’t cleaned properly. Staff might not have noticed if they didn’t pull it out to look. Might want to reupholster or replace arm chair in the room the arms were worn through.
Stayed 1 night in Jan 2024
Response from Thelma on 2 Feb 2024
Hi Melody! Thank you for your honest review and for staying with us. We hope to see you back again soon!

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, nice and clean. The entrance into the hotel is odd in and out are very close to each other and do not enter sign is next to entrance sign
Stayed 1 night in Jan 2024
Response from Melissa on 29 Jan 2024
Thank you for choosing to stay with us! We appreciate your feedback and hope to see you again in the future

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a do again
Stayed 4 nights in Jan 2024
Response from Thelma on 24 Jan 2024
Hi Mark! Thank you for sharing your positive review and for staying with us. We are glad you enjoyed your stay. We are excited to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thelma on 18 Jan 2024
Hi Heather! Thank you for your positive review and for staying with us. We hope to see you back again soon!

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
I was disappointed the second morning when I went to breakfast they were out of sausage and plain bagels.
Stayed 3 nights in Dec 2023
Response from Thelma on 9 Jan 2024
Hi Denise! Thank you for taking time to give us a review. We apologize for the disappointment you experienced during your breakfast. We'll make sure to review and adjust our breakfast offerings to better meet our guests preferences. We hope to have a chance to enhance your experience should you consider staying with us again in the future.

10/10 Excellent

Michael, Powder Springs

Travelled with partner
Liked: Amenities
Only stayed overnight. Easy in, easy out. Comfortable
Stayed 1 night in Dec 2023
Response from Thelma on 9 Jan 2024
Hi Michael! Thank you for your positive feedback and for staying with us. We are glad you enjoyed your stay at our hotel. We hope to see you back again soon!

8/10 Good

ji neng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chair in the room was not clean. As for breakfast, there was only scrambled eggs left and many people were waiting for meat but it never came. There was no microwave in the breakfast area, which is disappointing and surprising.
Stayed 1 night in Dec 2023
Response from Thelma on 9 Jan 2024
Hi Ji Neng! We deeply apologize for the inconvenience caused during your stay. Your feedback about the chair cleanliness has been noted, and we will address this immediately. Regarding the breakfast, we regret falling short of your expectations. We'll review our offerings to ensure a more satisfying experience for our guests in the future. We appreciate your input and hope for the opportunity to make it right should you choose to stay with us again.

10/10 Excellent

Charley

Stayed 2 nights in Dec 2023
Response from Thelma on 9 Jan 2024
Hi Charley! Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Robert and Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thelma on 9 Jan 2024
Hi Robert and Carol! Thank you for your positive review and for staying with us. We hope to see you back again soon!

10/10 Excellent

Dottie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed. Far enough away from the crazy crowds and close enough to attend what we wanted. It was clean and all the staff were super polite.
Stayed 2 nights in Dec 2023
Response from Thelma on 9 Jan 2024
Hi Dottie! Thank you for your positive review and for staying with us. We were glad you enjoyed your stay and we hope to see you back again soon!

10/10 Excellent

Trista

Stayed 6 nights in Dec 2023
Response from Thelma on 23 Jan 2024
Hi Trista! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

sarah

Stayed 1 night in Dec 2023
Response from Thelma on 6 Jan 2024
Hi Sarah! Thank you for your positive feedback and for staying with us. We hope to see you back again soon!

8/10 Good

James

Stayed 2 nights in Dec 2023
Response from Thelma on 6 Jan 2024
Hi James! Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Donghui

Stayed 1 night in Dec 2023
Response from Thelma on 18 Jan 2024
Hi Donghui! Thank you for your positive review and for staying with us. We hope to see you back again soon!

8/10 Good

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Melissa on 11 Dec 2023
Thank you for staying with us! Your feedback is important to us and greatly appreciated. We hope you will stay with us in the future.

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Really nice and great breakfast.
Response from Thelma on 13 Feb 2024
Hi Darryl! Thank you for your wonderful review and for staying with us. We glad you enjoyed your stay with us. We hope to see you back again soon!

8/10 Good

cantrell

Liked: Staff & service
It was good quiet experience! Staff were good. Room good !
Stayed 2 nights in Nov 2023
Response from Thelma on 29 Nov 2023
Hi Cantrell! Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Melissa on 20 Nov 2023
Thank you for choosing to stay with Sleep Inn! We appreciate your feedback. We hope to see you in the future!

10/10 Excellent

leh yang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
as always clean and comfortable
Stayed 1 night in Nov 2023
Response from Thelma on 15 Nov 2023
Hi Leh Yang! Thank you for your feedback and for staying with us. We hope to see you back again soon!

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had good luck at Sleep Inn and this is no exception. Nice big rooms, up to date, clean, mini fridge, microwave, coffee, full hot breakfast. Friendly staff. We recommend this hotel.
Stayed 1 night in Nov 2023
Response from Melissa on 6 Nov 2023
Thank You for choosing to stay with Sleep Inn! We appreciate the positive feedback. We hope to see you again in the future.

8/10 Good

Terry

Travelled with partner
Liked: Amenities
The bathroom is in need of re-caulking, has a bit of a musty smell. Otherwise we had a great visit!
Stayed 2 nights in Nov 2023
Response from Melissa on 6 Nov 2023
Thank you for choosing to stay with Sleep Inn. We appreciate your feedback and will use it to make improvements. We hope to see you again in the future!

8/10 Good

Leon Romane

Liked: Property conditions & facilities
Was very clean
Stayed 4 nights in Oct 2023
Response from Thelma on 2 Nov 2023
Hi Leon! Thank you for your feedback and for staying with us.

8/10 Good

Diana

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
One bad apple in the barrel needs to be thrown out
For the price it was great. The bed was fantastic. Unfortunately, the rude woman working in the kitchen, both mornimgs that we were there will keep me from staying there again. We observed her being will keep me froms staying there again. The rest of the staff was very nice and helpful. Makes me wonder how many customers this woman has run off.
Stayed 2 nights in Oct 2023
Response from Thelma on 30 Oct 2023
Hi Diana! On behalf of our team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us as a valued. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 Excellent

Lazandra

Stayed 2 nights in Oct 2023
Response from Melissa on 20 Nov 2023
Thank you for choosing to stay with Sleep Inn! We appreciate your feedback. We hope to see you in the future!

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Thelma on 28 Oct 2023
Hi Barry! Thank you for your feedback and for staying with us. Have a wonderful day!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fall break getaway
Perfectly adequate hotel. Nothing fancy, but affordable. The staff was friendly and helpful. The room did have a musty odor. The pool had a bunch of leaves in it and wasn't cleaned the whole time we were there. But my son didn’t mind. The breakfast was good. It was walking distance to wonder works and a bunch of mini golf places. I would recommend it if you don’t want to pay the high prices of being right on the beach.
Stayed 4 nights in Oct 2023
Response from Thelma on 20 Oct 2023
Hi Sarah! THank you for your honest review and for staying with us. We are glad you enjoyed your stay at our hotel. We hope to see you back again soon!

10/10 Excellent

Llayna

Stayed 1 night in Sep 2023
Response from Thelma on 19 Oct 2023
Hi Llayna! Thank you for your feedback and for staying here. We hope to see you back again soon!

10/10 Excellent

Andrea

Stayed 1 night in Sep 2023
Response from Thelma on 16 Oct 2023
Hi Andrea! Thank you for your feedback and for staying at our hotel. We hope to see you back again soon!

10/10 Excellent

leh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Thelma on 16 Oct 2023
Thank you for your feedback! We hope to see you back again soon!

8/10 Good

Pedro Pablo

Liked: Staff & service
a
Stayed 1 night in Oct 2023
Response from Thelma on 16 Oct 2023
We appreciate your feedback! We hope to see you back again soon.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple stays here. Always good with friendly staff
Stayed 2 nights in Oct 2023
Response from Thelma on 12 Oct 2023
Hi Mark! Thank you for staying with us again and for your feedback. We hope to see you back again soon! Have a wonderful day!

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous, room was clean. Thats bed is best bed i slept in over a week
Stayed 1 night in Oct 2023
Response from Thelma on 11 Oct 2023
Hi Bob! Thank you for your wonderful feedback. We are glad you enjoyed your stay. We hope to see you back again soon! Have a wonderful day ahead!

8/10 Good

Deepthi

Stayed 1 night in Oct 2023
Response from Thelma on 30 Oct 2023
Hi Deepthi! Thank you for your feedback and staying with us. Hope to see you back again soon.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great value, anything else was too much or cheap and below standard, this was a great place to stay i would absolutely reccomend and or stay again, Rachael at the front desk was extremely helpful and had great customer service
Stayed 1 night in Oct 2023
Response from Thelma on 8 Oct 2023
Hi Omar! Thank you for your wonderful review and for staying with us. We absolutely let Ms. Rachel know. We hope to see you back again soon! Have a wonderful day!

2/10 Terrible

Carol

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Thelma on 8 Oct 2023
Hi Carol! We apologize for failing to meet your expectations. We appreciate your feedback and will use it to improve.