Hard beds, overpriced breakfast (poor quality). Hotel advertises shuttle to Seaworld, but shuttle is run by different company. They have a desk in the lobby with a concierge. Maybe it was first day, or not, but Trevor was no help. When asked for information, he handed us a map and referred us to the Seaworld website. First scheduled time, the bus didn't show up. When they were called they said the bus was on time but no one was there. Eight people, were there waiting 20 minutes early, but no bus. Concierge could not confirm when we might be picked up. Because of the shuttle service we selected the hotel but wound up paying $30 to drive and park at Seaworld