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Reviews of WelcomHeritage Fernhills Royal Palace

3.5 out of 5
WelcomHeritage Fernhills Royal Palace
Nilgiris, Ootacamund, Ooty, Tamil Nadu

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 2 out of 10 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Madhu, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no heat even though the temperature was below 50 degree Fahrenheit. The shower did not work and the food for breakfast had run out. Our rooms had absolutely no windows or sunlight. Badly needs renovation. Most importantly it’s being run with skimpy staff and so no one answered the telephones or took care of you. Sad because bones of property are great.
Stayed 1 night in Dec 2023

10/10 Excellent

saurabh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the money, very nice heritage property, well maintained
Stayed 1 night in Jul 2023

2/10 Terrible

GEORGE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irresponsible behaviour
Rooms were not allotted in spite of confirmed bookings
Stayed 1 night in Mar 2022

8/10 Good

Juyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Gopalan, Muscat, Oman

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Externally In bad condition with plaster peeling.
Terrible service. Bad quality food. Despite claims of free wifif in reality wifi available only in restaurant and lobby and so free wifi of no practical use. No activitries or any other services from a tourist point of view.

10/10 Excellent

deborah, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning palace in quiet calming location

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel historique...cher sans eau chaude
Les chambres sont magnifiques, l'hôtel est un ancien palais du Maharajah de Mysore. Mais aux prix où la nuit est facturée, il semble inimaginable de ne pas pouvoir se laver à l'eau chaude (au mieux, on pourrait qualifier l'eau obtenue de "non froide", même pas tiède...)

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un très grand charme suranné
majesté des bâtiments et charme d'un palais du 19ème siècle. salle de restaurant immense pouvant paraitre lugubre le soir. Bar hors d'usage par défaut de licence. suite rénovée, somptueuse, très grande, avec de très beaux meubles d'époque, donnant une ambiance cosy. le parc est absolument magnifique avec une très belle vue.

10/10 Excellent

daniel, belgium

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
paleis ooty
dit soort hotel is zelfs in India zeldzaam, dus niet twijfelen, doen.