Aerial view

Reviews of Savoy - IHCL SeleQtions

5 out of 5
Savoy - IHCL SeleQtions
Ootacamund 77 Sylks Road, Ooty, Tamil Nadu

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 81 reviews" "
Rating 8 - Good. 28 out of 81 reviews" "
Rating 6 - Okay. 7 out of 81 reviews" "
Rating 4 - Poor. 5 out of 81 reviews" "
Rating 2 - Terrible. 1 out of 81 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abhishek

Stayed 2 nights in Dec 2023

10/10 Excellent

TerencePROFESSOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Aditya

Stayed 3 nights in May 2023

10/10 Excellent

Christian

Stayed 2 nights in Apr 2023

8/10 Good

Dipak Kumar

Stayed 2 nights in Dec 2020

8/10 Good

benjamin

Liked: Cleanliness, room comfort
ooty taj retreat
The taj is a very old traditional hotel with nice rooms with log fires if you get cold. In this covid period there is limited food but then the breakfast must improve as to not have proper coffee in a 5 star is not acceptable. the quality of breakfast does not meet 5star. The staff are very good but a bit slow sometimes for serving drinks and food.
Stayed 3 nights in Nov 2020

8/10 Good

senthil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
very nice.
Stayed 1 night in Mar 2020

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

DILEEP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay!
My wife and I had a wonderful stay at the Savoy run by the Taj. The service was excellent from all staff, and the food really delicious. The cool weather made our sojourn there all the more memorable, especially the time spent before the fireplace in the room.
Stayed 3 nights in Feb 2020

4/10 Poor

NEEL, Ohio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except for the fact that the hotel charges the guest the amount in indian rupees for the agreed amount, then gives a lower conversion value (example the usd to inr is $71 and the hotel’s rate is $67). Guests are unknowingly paying 5% more. There is no option on the credit card machine to change the transaction currency. It took 3 trips to the reception, meeting withe the general nanager snd 4 hrs to resolve the issue. This is a business model that these hotels are using to cheat unkowing customers.
Stayed 1 night in Jan 2020

10/10 Excellent

NIcole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel in Ooty. Hotel has been recently refurbished and the room was very nice. Lovely furnishings, comfy bed, spacious. Food was excellent and service was very attentive and friendly. I would definitely stay there again.
Stayed 1 night in Dec 2019

10/10 Excellent

Ramamurthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taj Savoy
Great ambience, style and customer service.
Stayed 2 nights in Dec 2019

10/10 Excellent

NS, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s history along with contemporary hotel offerings of top quality.
Stayed 2 nights in Dec 2019

8/10 Good

MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Excellent place, very courteous and friendly team - be it Front office or F&B or Guest Services. Appears to be slightly under-staffed and hence the team appears to be over-stressed but still maintain a smiling face. Post initial hiccups and some communication issues, generally the service was fabulous led by Mr. Ansari and Mr. Paul in Front office, Sebastien in Housekeeping and Manoj, Arun, Santosh and Kalidass in F&B.
Stayed 4 nights in Nov 2019

6/10 Okay

vandhana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
old world charm- but condition is bad
For the price- a whopping $150 a night- one would expect pretty good conditions. Indian luxury hotels have ridiculous service charges (GST). The rooms are old and tired, but spacious - but not worth the price for India. Couldn't get me a working iron after 3 tries and waiting nearly 90 minutes- made for a bad start of my morning. The one thing they have going for them is service - polite and respectful. The open air lounging area is nice. drinks are so-so. The breakfast buffet is fantastic.
Stayed 1 night in May 2019

8/10 Good

Rahat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm !
Taj Savoy is an old British property with 19th century style lawns and rooms yet well maintained by the management and staff. Special mention of Mr Ansari and Ms Sharmila who were excellent with their guest services. Had a good time exploring Ooty with this place as our stay base.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant is the word
Excellant service and staff. This even beats JW Marriott service experience. Just too good. All staff members are so well trained and nice that you feel like going back there just for that. Excellent location, good property and nice food, specially breakfast buffet.
Stayed 3 nights in Apr 2019

10/10 Excellent

Sanal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
up hill
The hotel was very beautiful and our room was nice, the area surrounding was peaceful.
Stayed 2 nights in Mar 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel with excellent service
Colonial style building in beautiful grounds. Older rooms but the atmosphere was great. Food and bar excellent with good service. Welcome drink much appreciated. Ooty has not kept as much of the old glamour as one might expect, but this hotel has. Expensive by local standards but worth it for a special night on the trip.
Stayed 1 night in Mar 2019

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Rajiv

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Property is very old and now proper maintenance is required. I had two bedroom suite and room were so small and unplanned. It was not good experience of a suite.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location in the cool tea plantation hills: excellent heritage character hotel
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience at the hotel - the management, chef's, staff were all very helpful and courteous. Great stay at the hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionally friendly and helpful staff and cook. excellent dining. good location. very safe. Very clean. Old hotel but very pleasant. Five stars.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff starting from the Manager to the cleaners all are very friendly and give their best to make your stay as comfortable as possible
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment, closed to many facilities.
Overall the services are good, especially from well trained staff. The WiFi speed is less than desired. For international hotel, this need to be improved.
Stayed 1 night in Jun 2018

6/10 Okay

Andrew, Bath UK

Liked: Staff & service
Disliked: Property conditions & facilities
It has seen better days
The Taj Savoy is in a lovely location but has fallen behind times. It has a programme of modernisation about which we were not told when making the booking. The dining room was relocated and the food was not as good as usual. The staff are willing and attentive but there seems to be more trainees than trained. Our taxi driver Bala was excellent. I look forward to returning and enjoying the improved facilities.
Stayed 2 nights in Apr 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back to Colonial Days
This is an old British Colonial Hill Station which was build in the early 20th century and has been turned into a hotel. It is rustic with lovely grounds and a delightful place to stay. Since the elevation is 7250 feet it is cool and the fire place was nice at night!
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property.
Stay was great!
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Taj Savoy
Stay at Taj Savoy was amazing. The hotel in itself is a sight-seeing delight. For those looking for a heritage stay in Ooty, look no further !! Do opt for a lawn/garden facing cottage - it enhances your stay. One not-so-good comment was from our cab driver - driver quarters was not too great and the place was dirty. What can be better: - Driver accommodation/facilities calls for a lot of improvement. Our cab driver had to sleep in the car for all 3 nights. - Wi-Fi was intermittent in our cottage. It was good at the reception though.
Stayed 3 nights in Nov 2017

8/10 Good

Nitin, Delhi

Liked: Staff & service, room comfort
Great Locale Poor Service
Pros: Great Location Excellent outdoors. Excellent Old World Charm Beautiful gardens Cons: Rooms Not Ready on Arrival Extremely Poor Service in Dining Room Heater in room not working properly. Bedsheets dirty.
Stayed 1 night in Jul 2017

8/10 Good

veeru, hyderabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We stayed for two nights liked this hotel because from gardener to manager all are friendly and trying to give a memorable comfort stay and they made it

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Sharat, Adelaide

Liked: Staff & service
Heritage property
Ok rooms, great staff. The road which leads to it is very narrow. Breakfast is ok. overall fine...i know they cant do much about an old property

10/10 Excellent

Vipul, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. Hospitality is their prime object
I have never seen entire coming and saying good bye to u when we left this place. Awesome hospitality and experience

6/10 Okay

Verified traveller

Average
It was ok.. under the name of TAJ.. we expected more... but ...!!! Staf is good.

8/10 Good

Verified traveller

Liked: Staff & service
Quiet, relaxing on hill.
Visited as a family of 5, and enjoyed the location, the food at the restaurant, and the happy hour bar service. All staff we interacted with were helpful and responsive to requests; reception, room service, laundry, bar, restaurant - except for one evening where we had to call numerous times for someone to light the fire in the bedroom. The person arrived well after 10.30, too late to have fire operating in childrens' room. The small electric fan heaters are incapable of keeping room warm in winter at the altitude. The Hotel should consider a more Eco friendly option.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ketan, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice vintage hotel.
Nice vintage hotel with some history to back it up. The fire place in the room adds to the old world charm. Stay makes you experience an old world royal style of living.

10/10 Excellent

MegaSmart, Vancouver, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in Ooty, India
The Savoy exceeded our expectations. It was a quiet, relaxing, oasis with great facilities and the service was fantastic. The hotel has a great atmosphere and being there felt like being transported back in time. We stayed for 3 nights and ate every meal in the excellent dining room. The staff was very friendly and helpful. I would recommend the Savoy to anyone visiting Ooty.
bonfire
Rooms
Main building
Bathroom

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Ahammed, Calicut

Liked: Cleanliness, staff & service, room comfort
Nice hotel.
Nice hotel, easy access to city, lake, botanical garden etc.

10/10 Excellent

Nishita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff. We had to check out early, by a day, and that was completely hassle free. Apart from that, it's a 100 year old property, well managed, great rooms and food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint cozy hotel
Pros= beautiful property with lawns and even play set for children, old world charm, fire place and little swing sets for adults and breakfast nooks, quite near the station and bus stand and other restaurants. Cons= Toiletries lacking in the bathroom, no bathrobes, rooms could do with a painting or two above the mantelpiece perhaps.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Christian, Zurich, Switzerland

Liked: Cleanliness, staff & service
A lot of charm and friendliness
Very pleasant stay. Nice and friendly service. The hotel is a historical site and its charm compensâtes lack of full modern comfort. But don't worry it is all cosy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent property ... Good food / hotel staff...Great place to be in

10/10 Excellent

Prasanta , GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
colonial charm in secluded mountains
excellent staff Welcoming front office excellent breakfast and dining Live music during dinner free newspaper and water bottles excellent lounge and leisure activities good Gym excellent garden view