Breakfast area

Reviews of Budget Inn of Hayward

2 out of 5
Budget Inn of Hayward
21598 Foothill Blvd, Hayward, CA

Reviews

5.8
Rating 10 - Excellent. 186 out of 1013 reviews" "
Rating 8 - Good. 181 out of 1013 reviews" "
Rating 6 - Okay. 195 out of 1013 reviews" "
Rating 4 - Poor. 155 out of 1013 reviews" "
Rating 2 - Terrible. 296 out of 1013 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Maricela

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk rude
Stayed 4 nights in Mar 2024

10/10 Excellent

MacKenzie

Liked: Property conditions & facilities
Lot of parking visible from room
Stayed 1 night in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my go to places

2/10 Terrible

Cookie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is mean and unfriendly. Doesn't allow late check out. All other places allow late check out at least at 11:30 am the next day.
Stayed 1 night in Jan 2024
Response from vp on 19 Feb 2024
Thank you for your stay, 24/7 service front office if any issues.

6/10 Okay

Cookie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from vp on 19 Feb 2024
Thank you for your stay, any call front office 24/7 service

10/10 Excellent

Edwin

Stayed 1 night in Feb 2024

10/10 Excellent

Nouwou

Stayed 1 night in Feb 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024

10/10 Excellent

Cesar G

Stayed 4 nights in Dec 2023
Response from GMM on 26 Jan 2024
Thank you for your stay, please do come again whenever in town.

6/10 Okay

JOSEPHUS REY

Stayed 1 night in Dec 2023
Response from GMM on 26 Jan 2024
Thank you for your stay, please do come again whenever in town.

6/10 Okay

Anthony

Stayed 1 night in Nov 2023
Response from gm on 26 Jan 2024
Thank you for your stay, please do come again whenever in town.

4/10 Poor

Destini, hayward

Travelled with partner
Disliked: Cleanliness, staff & service
Seems to be getting more and more run down over the last couple years. Room was dirty. Bed had “white” stains. Shower was dirty. Don’t think we would be back.
Stayed 1 night in Nov 2023
Response from vp on 17 Nov 2023
Thank you for your stay, any issues call office 24/7 service.

6/10 Okay

Sebastian

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Good price.but not very clean specially the bathroom floor & base
Stayed 1 night in Oct 2023
Response from vp on 7 Nov 2023
Thank you for your stay , if any issues please call front office, 24/7 service .

8/10 Good

Elizabeth

Travelled with family
The property was clean quite
Stayed 2 nights in Oct 2023
Response from vp on 7 Nov 2023
Thank you for your stay, please do come again whenever in town.

10/10 Excellent

Armani

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean n quiet
Stayed 1 night in Oct 2023
Response from GM on 9 Oct 2023
Thank you for your response!

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Gm on 27 Sept 2023
Thank you for your response!

2/10 Terrible

Aja

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled like mold and no TP was provided. When we rang the front desk the response was they could not help due to no coverage at the desk. This was unacceptable. Phoned the next day to speak with a manager and she could care less.
Stayed 1 night in Sep 2023
Response from Gm on 27 Sept 2023
Thank you for your response! I truly apologize.

10/10 Excellent

Mereani

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Sep 2023
Response from Gm on 27 Sept 2023
Thank you for your response!

10/10 Excellent

Mereani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Sep 2023
Response from Gm on 8 Sept 2023
Thank you for the honest review

6/10 Okay

Fabian

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2023
Response from Gm on 8 Sept 2023
Thank you for the honest review!

4/10 Poor

Nabria

Disliked: Cleanliness, property conditions & facilities
The rooms look nothing like advertised and it’s not as clean as you think.. if you are last minute I guess it’ll work
Stayed 3 nights in Sep 2023
Response from GM on 6 Sept 2023
Well I am sorry for the inconvenience. Thank you for your stay! Rooms are large and remodeled and best hotel in Hayward!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2023
Response from GM on 6 Sept 2023
Well I am sorry for inconvenience. Thank you for your stay!

2/10 Terrible

Kevin

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 16 Aug 2023
Well I am sorry for inconvenience. Thank you for your stay!

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Decent value the only thing I don’t like it’s it didn’t have a iron. Besides that for the price it’s a decent choice
Stayed 1 night in Jul 2023
Response from GM on 16 Aug 2023
Thank you for the honest review ,please do come and stay with us when ever in tow

2/10 Terrible

Chad

Stayed 1 night in Jul 2023
Response from GM on 16 Aug 2023
Well I am sorry for inconvenience. Thank you for your stay!

2/10 Terrible

janay

Stayed 1 night in Jul 2023
Response from GM on 16 Aug 2023
Well I am sorry for inconvenience. Thank you for your stay!

10/10 Excellent

Lizette

Stayed 1 night in Jul 2023
Response from GM on 16 Aug 2023
Thank you for the honest review, please do come again and stay with us whenever you get to town

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our Stay Was Very Nice & Quite, We Slept Very Well
Stayed 1 night in Jul 2023
Response from Gm on 10 Jul 2023
Thanks

2/10 Terrible

Maggie

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2023
Response from GM on 24 Jun 2023
Thank you for the honest review, please do come again and stay with us whenever you get to town

2/10 Terrible

Anthony

Disliked: Staff & service
Response from GM on 24 Jun 2023
Thank you for the honest review, please do come again and stay with us whenever you get to town

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from GM on 24 Jun 2023
hank you for rating us, please do come again whenever in town.

8/10 Good

Maria, Oakland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and nice area around property, plenty of shopping and dining options.
Stayed 14 nights in Apr 2023
Response from GM on 24 Jun 2023
Great

8/10 Good

Darcee

Stayed 1 night in Apr 2023
Response from GM on 24 Jun 2023
Great!

6/10 Okay

Omar

Liked: Staff & service
Disliked: Cleanliness, amenities
A non-smoking room smelled like smoke, and had a few cigarette burns around. Its basically a motel thats affordable so you dont sleep in the street. People at the front are very nice though. And yo need a $100 deposit.
Stayed 1 night in Apr 2023
Response from vp on 30 Apr 2023
Thank you for the review, people who smoke in the room,or around the area , are willing to lose they deposit so that the reason deposit 100 incidental charge ,ones again thank you for your stay.

8/10 Good

Kristin

Stayed 1 night in Apr 2023
Response from vp on 30 Apr 2023
Thank you for rating us, please do come again whenever in town.

2/10 Terrible

Manuel

Stayed 3 nights in Mar 2023
Response from vp on 22 Mar 2023
sorry to say ,we had a very bad experience with you guys, we cant afford for the damages .we had in the room while you stayed.thank you .

2/10 Terrible

Jada

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I was super itchy not worth a dime I left at 7 because I never got to sleep due to sitting alone was itchy as if bed bugs.
Stayed 1 night in Mar 2023
Response from vp on 22 Mar 2023
sorry for the inconvenient ,if any issues please call front desk there are trained for helping out with any issues having with the room .24/7 service front desk.

6/10 Okay

Gerardo

Stayed 1 night in Mar 2023
Response from gm on 11 Mar 2023
We're happy you experienced a pleasant stay. Thanks for letting us know.

4/10 Poor

Talyssa

Disliked: Staff & service
Stayed 1 night in Feb 2023
Response from vp on 5 Mar 2023
Thank you for your stay, any issues 24/7 front desk service.

6/10 Okay

Raejean

Stayed 1 night in Feb 2023
Response from vp on 5 Mar 2023
Thank you for your stay, any issues 24/7 service front desk.

4/10 Poor

Keith

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This place needs a lot of work
Stayed 1 night in Feb 2023
Response from vp on 5 Mar 2023
Thank you for the stay ,thanks for info , but you did not mention about the price which is super low.

6/10 Okay

Gerardo

Stayed 1 night in Jan 2023
Response from GM on 3 Feb 2023
Thank you for your stay, and rating us.if any issues you can call the front desk 24/7 service.

10/10 Excellent

James

Stayed 1 night in Jan 2023
Response from gm on 25 Jan 2023
Thank you for your stay, and rating us.if any issues you can call the front desk 24/7 service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022
Response from gm on 25 Jan 2023
Thank you for your stay, and rating us.if any issues you can call the front desk 24/7 service.

6/10 Okay

Hemant

Stayed 3 nights in Dec 2022
Response from vp on 12 Dec 2022
Thank you for your stay, and rating us.if any issues you can call the front desk 24/7 service.

6/10 Okay

Jainesh, San Jose

Disliked: Staff & service, amenities
The guy at front desk was extremely rude. No greeting hello welcome. The alarm was beeping ( low battery) I called front desk the guy said he will come take a look. After few mins there was a loud knock on the door very unpleasant.. the hotel was pretty empty. Maybe this is why cause of the bad attitude towards guest .
Stayed 1 night in Nov 2022
Response from vp on 24 Nov 2022
sorry for the inconvenient,and thank you for your feedback ,and stay with us.

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2022
Response from vp on 24 Nov 2022
Thank you for your honest review, please do come and stay with us again whenever in town.

8/10 Good

Melissa

Stayed 1 night in Nov 2022
Response from vp on 14 Nov 2022
Thank you for your honest review,please do come again and stay with us.

10/10 Excellent

Araceli

Stayed 1 night in Oct 2022
Response from vp on 2 Nov 2022
thank you for the honest review.please do come and stay with us whenever in town.

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2022
Response from vp on 16 Oct 2022
Thank you , for your honest review, whenever in town please do come again and stay with us .