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Reviews of D'Garden Boutique Hotel Kuala Lumpur

2 out of 5
D'Garden Boutique Hotel Kuala Lumpur
No. 41, 43, 45 Jalan Jejaka 5, Taman Maluri, Cheras, Kuala Lumpur

Reviews

6.4
Rating 10 - Excellent. 14 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 31 out of 103 reviews" "
Rating 4 - Poor. 11 out of 103 reviews" "
Rating 2 - Terrible. 17 out of 103 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Mohd shukri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Excellent wifi and proximity to shopping malls and mrt. Fast checkout. Check in was frustrating. I booked the superior queen room but was given the standard queen room. Showed them the pictures posted on Expedia website but they insisted they had given me the superior queen. Finally they gave me one that looked closer to the room I booked. The aircon compressors outside made a continuous loud noise as long as the aircon was on. Renovation was going on outside my door - not a pleasant experience at all.
Stayed 25 nights in Feb 2020

6/10 Okay

Muhd

Liked: Cleanliness, staff & service
The air conditioning quite warm and not cold
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

thanatsiewray

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Alot thing to eat...
Stayed 4 nights in Dec 2019
Response from min on 15 Jan 2020
delivering service excellence is definitely our key emphasis.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Then room very hot ...i thing the aircond have promblem the gas finish ...😥😥😥
Stayed 1 night in Feb 2019
Response from Ritesh on 25 Feb 2019
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :)Regards, Ritesh

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 10 nights in Jan 2019
Response from Ritesh on 31 Jan 2019
Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
OYO Dgarden room 129
The room displayed on website not in accordance with actual conditions. I felt like being cheated by the promotion given. Please have a look into room 129 and provide an essential renovation immediately
Stayed 1 night in Nov 2018
Response from Ritesh Yadav on 27 Nov 2018
Hi Guest That's really unfortunate that you didn't have that kind of experience what we are known to offer, please understand that we'd never want our guests to face such hassle. Just allow us another opportunity to delight you with a wonderful experience. Regards , Ritesh Yadav

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2018
Response from Ritesh Yadav on 16 Nov 2018
Thank you for rating us super, Guest! Delighted to know you liked our services. Hope to welcome you again soon:)

10/10 Excellent

Mohamad haziq zaim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Ritesh Yadav on 16 Oct 2018
Hi Mohamad haziq zaim, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Ritesh Yadav on 27 Sept 2018
Hi Guest , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Ritesh Yadav on 27 Sept 2018
Hi Guest , I am happy to have served you.We will make sure that we provide our services to the best possible way to our guest . You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

4/10 Poor

Sharifuddin, Malaysia

Liked: Cleanliness, staff & service
The TV should be flat screen & need more variety of channel. No mineral water provided! This is bad.
Stayed 1 night in Jul 2018
Response from Ritesh Yadav on 27 Sept 2018
Hi Sharifuddin , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

8/10 Good

Shahrizal

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018
Response from Ritesh on 8 Jan 2019
Thanks for the positive rating, Shahrizal! Hope to welcome you again soon :) Regards, Ritesh

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Okayyy
Ok for 1 or 2 day stay. No hotel parking at site.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfy yet noisy
The stay was all right. My only issue is that it was rediculously noisy in the morning. They have no decency in bothering that the customers are a sleep, doing contruction work near the roof area. It was really bad.
Stayed 1 night in Sep 2017

6/10 Okay

Mohd Fawwaz Hilmi

Stayed 1 night in Sep 2017

8/10 Good

nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Senior Citizen-Friendly Garden Hotel
The hotel is both modern and pleasing to the eyes because of gardens in many parts of it. It has modern amenities. amenities for senior citizen. The breakfast was good, they just need the menu changed from time to time. The staff are pleasant! Thank you for accommodating us well!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient and good hotel
It is so amazing, i love the way they Decorate their hotel. It's look like real garden in the middle inside of the hotel. So calm and nice view.

4/10 Poor

Sally, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
Got bitten by bed bugs and shower wasn't working at all.

6/10 Okay

Verified traveller

Remember this is a budget accommodation
Given that the accommodation was so cheap, you should not expect miracles and I wonder what previous reviewers were expecting? The man who was working the nightshift on my second night there was most pleasant and assisted me with transport organising. He was lovely. The breakfast was extremely basic, but given what you pay to be there, what else would you expect? The coffee was nice. Overall it is a good place to lay your head at the end of a long day. The only negative comment I would make about the place would be that the room had a strong musty smell to it. And the interior rock garden feature thing is quite dated.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The breakfast is not okay and the water pressure so low.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
the air condition not working. i have a terrible night there

10/10 Excellent

Verified traveller

Liked: Staff & service
Disliked: Room comfort
dring my stay i have a water flow problem from the shower and leaking at the sink. the rest everything is great

6/10 Okay

NURUL FARHANA

Disliked: Cleanliness, property conditions & facilities

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insects museum
Cockroaches, ants, smell, whatever you can imagine you will find

2/10 Terrible

MANISH, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good to stay there

2/10 Terrible

honey, indian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel
What they shown on pictures its opposite worst hotel as well as hotel staff

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tiara Firdausi, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come again!

6/10 Okay

mohamad fazil

6/10 Okay

Mohd nasiruddin, Kangar, Perlis

Liked: Staff & service
Nice indoor garden.
Stayed for 2 nites, booking made for deluxe with window but was given a room without window upon checking in. When I informed about my booking they gave we a room with window the 2nd nite. Room small but good enough for a short trip. No private parking but ample public parking spaces in front of hotel. Wi fi not very stable in room. Breakfast included, good enough to start the day. Try to ask for 3rd floor facing the indoor garden. Overall ok for a short trip.

2/10 Terrible

AFFENDI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Yap

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nurul Izzati, seremban

Liked: Cleanliness, staff & service, property conditions & facilities
Budget hotel with breakfast
It was a good experience staying here. Affordable price included breakfast is the best thing ever that i dint get at another budget hotel except here. Overall is good.

8/10 Good

Verified traveller

Liked: Staff & service
Cheap price
I stay in a dormitory so quite cheap the price of stay.but for the first day,the public toilet has no water so they need to on the pump so that the water will be flowing in the tank.overall its quite a good service provided by this hotel

8/10 Good

Verified traveller

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice moderate hotel
the room was just nice for 2. buffee was breads and two dish (fried mee and egg). toilet was relatively small but worth the price. the room was not that sound proof. the interior was awesome with water fountains... worth the price which comes with breakfast buffet

2/10 Terrible

KY

Disliked: Property conditions & facilities, room comfort
Room is small
The room is small. The walkway is narrow. The toilet is very cramped and difficult to make any movement in it. The tv is not clear.

8/10 Good

Saiful Hafiz

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness
Amenities yes, great But cleanliness is concerned.

6/10 Okay

Firdaus, malaysia

Disliked: Cleanliness
Worth your Money
Good: - Halal Breakfast & quite tasty -affordable and quite comfortable stay - good stay for a few nights Need improvement :- -Smelly room due to filthy carpet

6/10 Okay

abd hamid, brunei

Liked: Room comfort
value for money
good hotel room located at quiet terrace. morning breakfast server is kind person.

6/10 Okay

Verified traveller

Liked: Cleanliness
what do you expect, even got a complimentary BF!
recommended!

6/10 Okay

hafiz, kuala lumpur

Disliked: Cleanliness, room comfort
below expectation. Condition is average. Suitable for sleep at night only.

2/10 Terrible

sonu chakri, hyderabad

Disliked: Cleanliness, staff & service, room comfort
Its away from the city center I wanted to definite
Its definitly a nightmare for me staying here in thise hotel sharing basis was just unbearable top floor no lift acces room has no ac it was just like a oven breakfast was good but solo travllers stay away

2/10 Terrible

MUHAMMAD ASYRAF, kuala lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor service
Bad evironment, small room, smelly