- Liked: Property conditions & facilities, room comfort
- Disliked: Staff & service
The hotel itself is beautiful and well-kept, but it lacks severely in customer service. When we asked the bartender for extra plastic spoon and fork, we were met with disdain from her. The actual shuttle driver who was to take us to the airport, missed our terminal, after we had let her know which terminal to take us to, and then refused to drop us to a location near it. We had to arrange for separate transportation ourselves to get to the right location in order to catch our flight. Overall, it was a poor start to our vacation.