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Reviews

4.6 / 5Wonderful
7,900 reviews

Amenities

  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Rockefeller Center
    5 min walk
  • Popular Location
    Museum of Modern Art
    6 min walk
  • Popular Location
    Trump Tower
    8 min walk
  • Airport
    New York, NY (LGA-LaGuardia)
    11 min drive

Choose dates to view prices

  • Executive Suite, 1 King Bed, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, View (Skyline)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Premier Room, 1 King Bed, View (Skyline)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Studio Suite, 1 King Bed with Sofa bed (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Room, 2 Double Beds, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Tower

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds

    Room Amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Corner (Towers Corner)

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 1 Bedroom, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Signature Suite, 1 Bedroom, Corner

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Premier Room, 1 King Bed, Accessible

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Premier Room, 2 Double Beds, Accessible (Skyline)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Accessible, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Accessible, View (Cathedral View)

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Superior Room, 1 King Bed, Accessible

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Accessible

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Queen Beds, Accessible, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, 1 King Bed, Accessible, Corner

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite, 1 King Bed, Accessible, Corner

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Tower

    Room Amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Suite, 1 King Bed, Accessible, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Executive Studio, 2 Queen Beds, Tower

    Room Amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More details
  • Suite, Accessible, Corner

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, Corner

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite, Multiple Beds

    Room Amenities

    • Sleeps 8
    • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds
    More details
  • Family Suite, Multiple Beds

    Room Amenities

    • Sleeps 6
    • 1 Double Sofa Bed and 2 King Beds
    More details

About this area

New York

Located in New York's Midtown neighbourhood, Lotte New York Palace is in the city centre and near a metro station. American Dream Meadowlands and Sunset Park are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Travelling with kids? Don't miss Central Park Zoo, or check out an event or a game at Madison Square Garden. Our guests love the hotel's location for the sightseeing.

Popular Location

What's nearby

  • Rockefeller Center - 5 min walk
  • Museum of Modern Art - 6 min walk
  • Radio City Music Hall - 7 min walk
  • Trump Tower - 8 min walk
  • Grand Central Terminal - 11 min walk

Getting around

  • New York Grand Central Terminal Station - 10 min walk
  • 51 St. Station - 5 min walk
  • New York, NY (LGA-LaGuardia) - 23 min drive

Restaurants

  • Where to eat
  • Villard – Restaurant offering American cuisine. Serves breakfast, brunch and lunch daily.
  • Tavern on 51 – Open on selected days.
  • Pomme Palais – Café offering American cuisine. Serves breakfast, lunch and light fare.

About this property

Lotte New York Palace

Family-friendly New York hotel in Midtown, walk to 5th Avenue
A full-service spa, a restaurant and 3 bars/lounges are available at this smoke-free hotel. Additionally, a health club, a coffee shop/café and a steam room are on-site. All 909 rooms feature thoughtful touches such as bathrobes and slippers, along with WiFi and 24-hour room service. Guests will also find wired Internet (surcharge), plasma TVs and minibars.
Lotte New York Palace offers 909 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. Plasma televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a health club, a steam room and complimentary bicycles.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.

Property amenities

Internet

Available in all rooms: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: WiFi (USD 15.99 per 24-hour period), Wired Internet (surcharge)

Parking and public transport

Valet parking: USD 80 per night
Limo/town car service

Food and drink

Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 24-100 per person
1 restaurant and 1 coffee shop/cafe
3 bars/lounges
24-hour room service
Coffee/tea in a common area

Things to do

Fitness centre
Free bike hire
Full-service spa
Shopping
Steam room

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Supervised childcare/activities (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
French
German
Italian
Spanish

Business services

Business centre
Meeting rooms
Conference centre

Outdoors

Garden

Spa

Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Premium bedding

Bathroom

Bathrobes
Designer toiletries
Hairdryer

Entertainment

TV/satellite channels
pay films
plasma TV
premium channels

Food and drink

Minibar

More

Connecting rooms available
Desk
Free newspapers (weekdays)
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 3 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of USD 125 per pet, per stay.
  • Dogs only

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 24 and USD 100 per person (approximately)
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
  • Valet parking fee: USD 80 per night
  • Pet fee: USD 125 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Lotte New York Palace Hotel
  • Lotte Palace Hotel
  • Lotte New York Palace
  • Lotte Palace
  • Palace Hotel New York
  • New York Palace Hotel
  • New York City Palace Hotel
  • Palace Hotel Nyc
  • Lotte New York Palace Hotel
  • Lotte New York Palace New York
  • Lotte New York Palace Hotel New York
4.6

Wonderful

5 - Excellent
5,513
4 - Good
1,734
3 - Okay
409
2 - Mediocre
152
1 - Poor
92
4.7
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We LOVED our stay here! Gorgeous hotel and great location! The rooms are a good size and clean. The hotel restaurant is sooo good! Highly recommend

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My boyfriend and I stayed here for Valentine’s Day weekend. It was amazing! The hotel was luxurious, friendly staff, great location, and perfect ambiance. The hotel bar is great, and the room was spacious, clean, and made me feel like royalty. I can’t wait to go back!

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Property is beautiful. Would have been nice to have a coffee maker in room

Stayed 2 nights in Feb 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 2 nights in Feb 2020

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