The price was great, and the reviews said it was clean, which is why we selected this hotel. However, we were told over the phone the day before that if we showed up around 1:30-2:00 we should be able to get into our room. When we arrived at 2:20, we were told by the front desk that they have a "strict" 3:00 check-in policy. We went and waited upstairs with a lot of other people. When we went to the desk to check in at 3:00, our room was not ready and the staff acted as if it wasn't a big deal. We waited an additional 30 minutes. We're just glad we didn't get there at 1:30! The room was fine, clean. Very small for 4 people.