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Overview of Four Points by Sheraton Manhattan - Chelsea

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Room, 2 Double Beds, Non Smoking

3.9/5 guest room rating
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking, Corner

4.3/5 guest room rating
  • 200 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

4.2/5 guest room rating
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 260 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Non Smoking, Corner

4.1/5 guest room rating
  • 210 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 260 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 400 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 406 out of 979 reviews
5 - Excellent 41%
Rating 4 - Good. 357 out of 979 reviews
4 - Good 36%
Rating 3 - Okay. 119 out of 979 reviews
3 - Okay 12%
Rating 2 - Poor. 46 out of 979 reviews
2 - Poor 5%
Rating 1 - Terrible. 51 out of 979 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was not properly cleaned at all ! The bed sheets And pillow cases had yellow stains on it that smelled! Also the bath tub had something that look like poop stains in it that was disgusting! The room was very dusty as well! Will never stay here again nor recommend this hotel to anyone!!
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Secured Enteance doors that lock at night. Great front desk service.
Stayed 1 night in Apr 2021

4/5 Good

Travelled with family
Liked: Amenities, property conditions & facilities
Easy to get to everything
Stayed 7 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 4 nights in Jan 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For what we paid the value was fine. My only complaint is that the bathrooms need a good update and the TV channel selection was horrific.
Stayed 4 nights in Apr 2021

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