- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Foreigner License
We arrived late after a long train journey to be told by the duty manager that we cannot stay as we are foreigners. Eventually after containing hotels.com the Area Manager arrived who was lovely and explained that the hotel was new and didn't have a license for non-Indians! We were moved to a hotel the other side of town, a 45 minute taxi ride away. The Duty Manager promised to pay taxis back and forth from the hotel we were placed in and the city centre, but once dropped at the replacement hotel this unfortunately wasn't forthcoming. The hotel we were placed in was lovely, the cleanest I've seen in India and well maintained. Staff were very helpful and food was good. Had I booked this hotel I'd give it top marks, but being moved around town after carefully selecting out location was a let down and wasted time on an already very limited stay in Nagpur.